Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Confidential
Head of Global KnowledgeManagement - AFRY Management Consulting About the role: This newly created senior role builds upon strategy planning already conducted internally and is located in Vantaa or other European AFRY Management Consulting offices like London, Madrid, Berlin, Stockholm, Oxford or Milan - based on the … candidate s preferences. In the short to medium term and to ensure the knowledge foundations are in place the role will be hands-on, tracking and coordinating the capture of project knowledge, maintain the knowledge hub, reviewing the quality of knowledge content, and developing templates for … knowledge capture. As well as disseminating and communicating knowledge across the business, ensuring it reaches the right audience. (E.g., via a newsletter, knowledge-sharing events, digital communication tools, etc.), and leading the creation of topical and thematic communities of practice, and coordinate their growth and development. In more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
The Bridge is partnering with a national Utilities business to recruit an IT KnowledgeManagement SME. The position is full-time/permanent and can be based at our clients offices which are in Berkshire or Hampshire. The role can be predominantly remote with some travel to our … clients offices each month for team building and catch-ups. The IT KnowledgeManagement SME reports to the Head of Service Management and is part of the Service Management team. - Through the development and management of an effective and comprehensive Service KnowledgeManagement System, and associated processes, the person in the role will ensure that the organisation is able to accumulate, manage and leverage knowledge through all aspects of operation and all stages of the service lifecycle. - The role will utilise a strong background in KnowledgeManagement to own more »
Plymouth, Devon, South West, United Kingdom Hybrid / WFH Options
Morson Talent
Job Description The Knowledgemanagement Lead will be responsible for driving knowledgemanagement within major infrastructure projects at Devonport Dockyard providing support and best practice to our projects. They will own the Business Unit KnowledgeManagement and Learning from Experience strategy by supporting the … and share learning from the projects. they will also assure the senior leadership team that appropriate steps are being taken to with respect to knowledge management. The KnowledgeManagement Lead will also be responsible for interfacing with members of the knowledgemanagement community outside of … Major Infrastructure Projects to assure alignment with the wider business and sharing of knowledge as appropriate. There is a portfolio of works for the next 10 – 15 years improving the capabilities of the dockyard in support of maintaining Royal Naval vessels in and out of the water. The majority more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledgemanagement system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledgemanagement resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver more »
KnowledgeManagement Lead Plymouth/Devonport Based (Mainly remote) up to £70 an hour Umbrella Inside IR35 12 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based in Plymouth/Devonport (Mainly remote with travel to site … a couple of days per month) Key Responsibilities Responsible for driving knowledgemanagement within major infrastructure projects at Devonport Able to help shape and map out the knowledgemanagement strategy Responsible for interfacing with members of the knowledgemanagement community outside of Major Infrastructure … Projects to assure alignment with the wider business and sharing of knowledge as appropriate. You will be expected to facilitate workshops, conduct after action reviews and write up the findings in a way that enables sharing of knowledge. Key Skills A STEM related degree or demonstrable experience An understanding more »
Job Description The Knowledgemanagement Lead will be responsible for driving knowledgemanagement within major infrastructure projects at Devonport Dockyard providing support and best practice to our projects. They will own the Business Unit KnowledgeManagement and Learning from Experience strategy by supporting the more »
and most modules within the ServiceNow platform Creating and/or maintaining Service Catalog items, some of which require complex catalogue development experience and knowledge Creating and or maintaining components such as Server-side scripts, ACLS, Business Rules, UI Actions, UI Policies, and AJAX using languages such as Javascript … Angular, and Python Developing client-focused solutions in the following modules - Incident Management, Problem Management, Change Management, Release Management, KnowledgeManagement, Asset Management, CMDB, Virtual Agent, and Service Portal Wed love to hear from you if you: Display the ability to manage, organise more »
Egham, Surrey, United Kingdom Hybrid / WFH Options
Confidential
minimum of 2 days a week in the office is required Reporting to: Head of Testing & Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers … high quality operational and technical application and systems support to Intersoft customers and internal business functions. Owner of the Incident, Problem, Change and release management process for respective projects, ensuring Incident and problem management goals are achieved. Minimizing the adverse impact of Incidents and Problems on the business … be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure the Environment, change, and release Management process are followed as implemented and agreed. You will be responsible for the development and implementation of documented Processes and Procedures where required with more »
KnowledgeManagement Lead Plymouth/Devonport Based (Mainly remote) up to £70 an hour Umbrella Inside IR35 12 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based in Plymouth/Devonport (Mainly remote with travel to site … a couple of days per month) Key Responsibilities Responsible for driving knowledgemanagement within major infrastruc... more »
someone with 2 years+ experience providing 1st and 2nd line IT support across applications and infrastructure. Some of the general responsibilities will include: Incident management Request management Asset managementKnowledgemanagement Daily system checks The role will require technical knowledge around the following: Active more »
install requests, co-ordinate with 3rd party supplies, and ensure all requests for service are fulfilled. Some of the general responsibilities will include: Incident management Request management Asset managementKnowledgemanagement Daily system checks The role will require the following: A technical background, including: Active more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
The Research Management Office (RMO) at EMBL-EBI provides a high level of scientific administrative support to the EMBL-EBI faculty responsible for delivering the data services. These services are used by millions of people globally and are the backbone of molecular biology research. The data services teams are … large, with complex funding portfolios that require careful management, provided by the RMO and the Service Team leads. As a Research Management Officer, you will be responsible for portfolio management in the KnowledgeManagement Section (a subset of EMBL-EBI faculty) reporting to the Section … role will be to assist the Service Team Leaders with the planning and coordination of external grants applications, plus the overall scientific and grants management to ensure effective overall scientific management within projects and teams. The funding portfolios of many EMBl-EBI services consist of EMBL member state more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
transition to the to-be solution and its integration in the overall Enterprise and SecurityArchitecture blueprints.5. Present the security design solutions to NHSBSA Senior Management, project and programme teams, and where appropriate, externalsenior business stakeholders and be able to communicate and engage with a wide range of stakeholders to … architectural design remains up to date and that obsolete elements are phased out of the architecturewhilst ensuring business continuity and return on investment. Staff Management 1. Management of staff including all line management responsibilities, performance management, appraisals, disciplinary, and standard HRprocesses.2. Participates in the recruitment, interviewing … prioritising and planning own whilst contributing to the teams work and providing input to the prioritisation of projects andprogrammes proposed and/or underway. KnowledgeManagement 1. Research of the marketplace and constant awareness of industry trends and innovation using information to inform the ICT security strategyof the more »
our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of … Work on L2 and L3 incidents and report progress Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledgemanagement databases Support path to live release management and deployment Required Technical and Professional Expertise Able to configure and … supporting implementation and provides production support of PeopleSoft Enterprise HR modules like Core HR, Recruiting Benefits, Compensation, Talent, Time and Labor, Payroll. Uses business knowledge to effectively integrate packaged technology into the clients’ business environment in order to achieve client expected business results. It also demands application personalization and more »
our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of … Work on L2 and L3 incidents and report progress Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledgemanagement databases Support path to live release management and deployment Required Technical and Professional Expertise Able to configure and … supporting implementation and provides production support of PeopleSoft Enterprise HR modules like Core HR, Recruiting Benefits, Compensation, Talent, Time and Labor, Payroll. Uses business knowledge to effectively integrate packaged technology into the clients’ business environment in order to achieve client expected business results. It also demands application personalization and more »
health and safety practices, and providing technical leadership and training to customers and colleagues Job Description Essential Responsibilities Reliability, Availability and Maintainability Studies and Management (RAMS) Defining RAMS study structure and processes Monitoring the performance of RAMS processes Tracking and reporting to the Project Directorate the status of the … respect to own safety and systems and product integrity. Qualifications/Requirements Bachelor of Engineering degree or equivalent from an accredited institution Proven substantial knowledge and practical experience in performing reliability engineering in different industries Education Preferably educated with a Master of Engineering degree or above from an accredited … institution or equivalent knowledge or professional experience. Technical Domain Competencies At least proficient in the following areas: HVDC domain knowledge Reliability, availability and maintainability (RAM) assessment and management Reliability Block Diagrams (RBD Failure Mode & Effects Analysis (FMEA) Knowledgeable in the following areas: Reliability Centred Maintenance Systems Engineering more »
South East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so … Ops team, Technical Architect, and third-party suppliers Developers to solve more challenging issues. 7. Lead, manage and maintain GLA-wide IT issue and knowledgemanagement systems. Provide technical support up to second level, and proactively liaise with external expert partner for third level support. 8. Work with … the development operations team during software release management. Take full responsibility for technical release management tasks assigned as part of the release management process. 9. Proactively produce and maintain technical and warranty documentation for all GLA digital services, work with external third-party suppliers and cloud service providers more »
Employment Type: Contract, Part Time, Work From Home
risks effectively. The candidate will play a crucial role in driving client success and contributing to the companys growth. Essential Skills & Experience: Performed Project management roles on complex Business & Technology Transformation Programmes, with Life & Pensions clients; assisting them achieve their business, technology, strategic and operational goals. Possess strong experience … supervision. Should be highly competent in using planning tools and experienced in implementing and operating financial control frameworks. Should have a strong understanding and knowledge of the UK Life & Pensions business, products, and lifecycles. Identify and develop trusted adviser relationship with project stakeholders and sponsors. Ability to develop creative … meet or exceed client expectations. Industry Experience: Deep experience of the London Market Insurance industry, preferably within the Life & Pensions or Broker sectors. Project management skillset including defining project boundaries, reporting cadence, contemporary tools knowledge, risks & issues and mitigation strategies. Hands-on experience across financial services and/ more »
for each change to ensure effective resolution in the agreed timeframe. YOUR KEY SKILLS: Central Services: All aspects of the Central Services: Recruitment, Workforce Management (Permanent & Contingent), Learning & KnowledgeManagement, Payroll, Expense Payments, Accounts Payable, General Ledger, Legal & Audit, Procurement, Corporate Communications Central Solutions: Peoplesoft, Workday, SAP … experience in defining & maintaining complex Strategic and Transitional Architectures. The ability to communicate complex concepts. Experience of using Architecture tools e.g. Avolution Abacus. Have knowledge & experience of AWS & Cloud Architectures. Experience of defining & building APIs . If you are interested in the Enterprise Architect role, please send an application more »
3 UNIVERSAL SQUARE, DEVONSHIRE STREET NORTH, MANCHESTER, England Hybrid / WFH Options
UK VERSITY ONLINE LIMITED
phone or table Acting as first line IT support for any internal issues our staff have Raising tickets and seeing them through to completion KnowledgeManagement: You'll be referring to and creating knowledge base articles to improve processes and help users resolve common IT issues independently … for their incidents and requests, providing exceptional customer service and ensuring users are informed and satisfied Administrative Duties: Complete administrative duties related to asset management and peripheral stock to ensure that our IT resources are well-maintained and available when needed Maintaining our CRM system and supporting updates on more »
Bury, Greater Manchester, North West, United Kingdom
Adria Solutions
hardware and/or software problems. Log all support calls using the ITSM call logging tool. Document working procedures and store them within the knowledgemanagement database. Establish and maintain effective relationships with the business users and group IT teams. Own customer issues and drive through to resolution. … Hat, CentOS, or Oracle Linux, releases 5 through 7. Experience with Bash scripting and associated tools such as sed, awk, sort, uniq. Good working knowledge of Microsoft Windows (v7&v8) & Office packages (2007, 2010, 2013, 365). Good network knowledge (WAN/LAN). Good understanding of PC more »
reliability and User Experience (UX) Assisting in specification creation Support of live systems Assisting in design and definitions of acceptance tests Participation in team knowledgemanagement and making recommendations for continuous improvement of the Systems Development Life Cycle (SDLC) Contribution and adherence to departmental coding standards, best practices … Angular and TypeScript Web APIs REST/JSON/XML HTML5 CSS/SCSS Bootstrap MVC DevOps including git version control Visual Studio SQL Management Studio Agile Scrum __________________________________________________________________________________ You will possess the following qualities: Enjoys working in a fast paced and agile environment Great problem-solving and creative thinking more »
support end-user estate using industry recognised software. Responsible for the assessment, allocation, replacement, upgrade, and transfer of ICT equipment as appropriate. Contribute to KnowledgeManagement by ensuring comprehensive system documentation is created/updated using best practice standards. Responsible for the coordination and decommissioning of redundant ICT … Electronic Equipment (WEEE) regulations are adhered to and confidential data is secure prior to disposal. Assist to develop and maintain supporting documentation for service management as defined in the Service Catalogue. Provide advice/guidance where relevant to ICT security and observe all ICT security procedures in the performance … part of a team. Strong problem-solving skills. Experience Essential Substantial proven experience in an ICT technical support environment. Developed and demonstrable skills and knowledge in the following areas: Network Troubleshooting Hardware & Software installation Troubleshooting Active Directory knowledge Employer details Employer name Innovate Healthcare Services Address Warwick Hospital more »
prioritize incoming support tickets, ensuring efficient resolution and effective communication with clients and internal teams. Document incidents, resolutions, and best practices to contribute to knowledgemanagement and continuous service improvement. Collaborate with internal teams, including Azure architects, DevOps engineers, and project managers, to address client needs and deliver … services, with hands-on experience in deployment, configuration, and troubleshooting. AZ-900: Microsoft Azure Fundamentals certification. AZ-104: Microsoft Azure Administrator certification. Experience/knowledge of DevOps tools and methodologies would be highly beneficial (Terraform, Bicep, AKS) Excellent problem-solving skills and attention to detail. Effective communication and customer more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
BAM Nuttall
and deliver internal and external content, support the co-ordination of our regional accounts, support bid pre-positioning & research and support the development and management of our client relationships. Your work environment BAM operates a flexible working policy Your mission Work with the regional pre-construction team as required … studies, presentations and proposal documents Assist with creating and distributing prepositioning documentation Providing support and assistance to bids as required, cascading prepositioning strategy and knowledge Liaise with the project and pre-construction teams to capture social media updates to feed into our corporate accounts Engage with our project teams … to produce high quality case studies and collate evidence data to contribute to our central KnowledgeManagement System Helping to identify and source evidence across the Region including setting up and managing a Sharepoint space for each project to capture and collate evidence throughout the project lifecycle Maintain more »