Technology Operations Engineer
- Hiring Organisation
- Lawfront
- Location
- Colchester, Essex, South East, United Kingdom
- Employment Type
- Permanent
customer-focused Technology Operations Engineer to deliver 1st and 2nd Line support, device deployment, and deskside services across the business. Working within a Microsoft 365 and Windows environment, you will be responsible for troubleshooting technical issues, supporting colleagues with day-to-day IT requirements, and contributing … contact for IT support queries via phone, email, walk-up support and ticketing systems. Provide first-line troubleshooting and resolution for hardware, software, Microsoft 365, network and application issue Log, prioritise and manage incidents and service requests in line with agreed service levels Escalate complex issues ...