1st Line Support
- Hiring Organisation
- Constant Recruitment Ltd
- Location
- Paddock Wood, Kent, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £30000/annum
clients relating to their *core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of *core technologies - Microsoft 365, SharePoint … Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about ...