1st/2nd Line IT Support Engineer
- Hiring Organisation
- Just Recruitment Group Ltd
- Location
- Ipswich, Suffolk, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
telephone-based queries, and take ownership of technical issues through to resolution. Key Responsibilities: Deliver efficient, high-quality remote IT support Configure and maintain Microsoft 365 tenants (Exchange, SharePoint, Azure AD, Endpoint Manager) Install and configure Windows 11 and mobile devices Diagnose and troubleshoot IT issues, including … Maintain clear, accurate documentation of completed work Ensure cyber security best practices are followed at all times Essential Skills & Experience: Strong working knowledge of Microsoft 365 and Office applications (Outlook, Teams, OneDrive, Word, Excel) Experience with Windows installations and software configuration Familiarity with diagnostic tools such ...