Junior IT Support Engineer 1st Line
- Hiring Organisation
- Global Technology Solutions Ltd
- Location
- St. Ives, Cambridgeshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,400 per annum
documentation Following standard operating procedures (SOPs) Monitoring and updating support tickets Assisting with installing and setting up hardware and software Supporting users with Microsoft 365 apps, email accounts, and SharePoint Helping users set up email on mobile phones and tablets Communicating with customers in a clear, friendly … experience we’d like to see (Don’t worry if you don’t tick every box — a willingness to learn is important!) Hands-on Microsoft 365 experience (creating accounts, basic admin tasks, Outlook, Teams) Good working knowledge of Word and Excel Awareness of basic IT security best ...