251 to 275 of 857 Microsoft 365 Jobs in the UK excluding London

queries Logging, categorising, troubleshooting, and resolving technical issues Escalating more complex problems to 2nd line support where required Supporting a range of applications, including Microsoft 365 and other business systems Assisting with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades … approachable manner. About You Previous experience in an IT support or helpdesk environment is desirable Good working knowledge of Windows 10/11 and Microsoft 365 (Word, Outlook, Excel, PowerPoint) Basic understanding of networking and desktop hardware Awareness of cyber security best practices Strong problem-solving skills ...

User Computing (EUC) Support Service Desk Operations (L1/L2 Support) Field/Desk-side Support Desktop & Laptop Troubleshooting Microsoft 365 (O365, Teams, Outlook) Active Directory/Azure AD ITSM Tools (Ivanti) Windows OS (10/11), Basic macOS Network Fundamentals (LAN, WAN, Wi-Fi, VPN) Server … Responsibilities End User Computing (EUC) Support Manage and support desktops, laptops, mobile devices, and peripheral equipment. Ensure smooth functioning of collaboration tools such as Microsoft Teams and Office 365. Perform system imaging, device provisioning, and user support activities. Service Desk Support Provide L1/L2 support via calls, emails ...

update incidents and service requests using ITSM tools (Service Now) Support device setup, configuration, and deployment (laptops, desktops, mobile devices) Assist users with Microsoft 365, collaboration tools, and business applications System Stability & Resilience: Support monitoring of IT systems to ensure uptime and performance Assist in routine maintenance … Participate in security monitoring and basic incident response Promote awareness of cybersecurity across the organisation Cloud Systems: Support administration of cloud platforms (e.g. Microsoft 365, Azure) Assist in user provisioning, license management, and cloud-based services Help monitor performance and availability of cloud applications Testing & Problem Solving ...

platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities … experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with ...

client-facing role that combines technical expertise, solution design, and advisory responsibilities. Any additional knowledge and experience in areas such as D365 CE and M365 Security (MS Purview) is advantageous Key skills/responsibilities Strong experience in technical or consulting roles, with deep expertise in MS Copilot/Power Platform. … Copilot Studio Previous experience leading client workshops or demonstrations showcasing Copilot and AI technologies Strong understanding of the Microsoft technology stack (Power Platform, M365, Azure - desirable) Strong communication skills with the ability to engage both technical and non-technical stakeholders Passion for AI and its transformative impact on businesses ...

client is looking for is a mix of leadership experience within infrastructure, along with the technical routing with EUC technologies such as SCCM, M365, Windows etc. Please note this is a DV Cleared role, candidates with active DV Clearance are a strong preference, due to onboarding timelines. You must … Status: Inside IR35 Location: Taunton Working Practice: 4 days a week onsite Key Responsibilities Provide technical leadership for desktops, laptops, mobile devices, Microsoft 365, and associated EUC technologies. Act as the senior escalation point for complex technical incidents and service requests. Lead the evaluation, design, and implementation ...

client is looking for is a mix of leadership experience within infrastructure, along with the technical routing with EUC technologies such as SCCM, M365, Windows etc. Please note this is a DV Cleared role, candidates with active DV Clearance are a strong preference, due to onboarding timelines. You must … Status: Inside IR35 Location: Taunton Working Practice: 4 days a week onsite Key Responsibilities Provide technical leadership for desktops, laptops, mobile devices, Microsoft 365, and associated EUC technologies. Act as the senior escalation point for complex technical incidents and service requests. Lead the evaluation, design, and implementation ...

play a key part in driving continuous improvement across client environments. Key Responsibilities Support, maintain, and improve client cloud and infrastructure environments Manage Microsoft 365 services including SharePoint, Conditional Access, and identity/security policies Assist with firewall configuration, updates, and network security management Develop scripts … engineers and vendors to deliver projects and resolve escalated issues Contribute to ongoing improvement of security posture and service reliability Skills & Experience Experience supporting Microsoft-based infrastructure environments Understanding of cloud and security principles Hands-on firewall or network security experience Microsoft 365 administration (Conditional Access ...

support a major programme of infrastructure change. This is a hands-on contract role suited to someone confident working across virtualisation, storage, backup, Microsoft cloud services, and technical design. The successful contractor will play a key role in helping the organisation migrate away from VMware, modernise backup solutions, improve … replacement virtualisation platform as part of a move away from VMware. Support the migration and improvement of backup solutions, including widening backup coverage across Microsoft 365 and Azure environments. Scope, design, and implement replacement storage solutions. Produce low-level designs and supporting technical documentation. Contribute to cyber ...

varied and challenging role owning all areas of the company's IT. This will include: managing, maintaining and enhancing cloud systems & software (including Microsoft 365, Azure, SharePoint) cyber security & data protection management supporting users across the company with any IT issues vendor & cost management business continuity & process … Applicants for the IT Manager position will have: excellent experience managing cloud-based IT environments (including cloud security best practices) strong practical experience with Microsoft 365, Azure, SharePoint, modern SaaS and identity management Cyber security and data protection knowledge strong experience of the Microsoft Suite (including ...

infrastructure, ensuring systems remain reliable, secure and scalable as the business continues to grow. Working closely with senior leadership, you will take ownership of: Microsoft 365 (E5) environment Azure cloud platform Fortinet network infrastructure Windows and Linux systems Cyber security and access controls Infrastructure governance and documentation … Senior IT Engineer, Infrastructure Engineer, Infrastructure Lead, IT Manager or Technical Lead 1st, 2nd and 3rd line support experience Strong hands-on experience with Microsoft 365, Azure and enterprise infrastructure Experience managing networks, firewalls, VPNs and access controls Good understanding of cyber security best practices and frameworks ...

meetings and technical consultations Gathering business and technical requirements Recommending and implementing appropriate IT solutions Carrying out onsite installations, upgrades, and project work Supporting Microsoft 365, Azure, Windows Server, Hyper-V, networking, and security technologies Managing and supporting backup and disaster recovery solutions Producing technical documentation … successful candidate will have: Previous experience working within a Managed Service Provider (MSP) Strong 2nd and 3rd line support experience Excellent knowledge of Microsoft 365 and Azure Experience supporting Windows Server environments Strong Hyper-V administration and troubleshooting experience Experience with Veeam Backup & Replication and disaster recovery ...

support queries via phone, email and ticketing systems Log, prioritise and resolve incidents and service requests in line with agreed SLAs Support users with Microsoft 365 applications, Windows devices and general IT issues Manage user accounts, password resets and Active Directory administration Troubleshoot hardware, software, networking … update tickets throughout the support lifecycle Key Requirements: Previous experience working within a Service Desk, IT Support or 1st Line Support role Experience supporting Microsoft 365 and Windows environments Knowledge of Active Directory and user account administration Experience using ITSM or ticketing systems such as ServiceNow ...

critical upgrade and improvement programmes. Key responsibilities include: Managing and optimising Windows Server environments and core services (AD, DNS, DHCP) Supporting cloud platforms including Microsoft 365 and Azure Leading on backup, disaster recovery, and system resilience improvements Supporting migration of legacy systems and applications Enhancing security, patching … What you'll need to succeed Proven experience in a Systems Administrator/Infrastructure Engineer role Strong expertise in Windows Server, Active Directory, and Microsoft 365 Experience with Azure and virtualisation (Hyper-V) Knowledge of backup and disaster recovery best practices Strong understanding of security, patching ...

colleagues, resolving incidents and service requests while delivering excellent customer service. You'll support a wide range of technologies, including Windows devices, Chromebooks, Microsoft 365, Active Directory, mobile devices, and network connectivity. What You'll Do Provide first-line ICT support via phone, email and the Service … passion for technology. Experience in an ICT Service Desk, technical support or customer service environment. Excellent communication and troubleshooting skills. Knowledge of Microsoft 365, Active Directory, Windows 11 and mobile devices. The ability to prioritise workloads and work effectively under pressure. A willingness to learn and develop ...

SharePoint strategy and roadmap Design, configure, and maintain SharePoint environments and architecture Manage permissions, user access, content databases, and site collections Support integrations across Microsoft 365 tools including Teams, OneDrive, and Power Automate Deliver technical documentation, governance procedures, and user guidance Provide troubleshooting, system monitoring, backup … SharePoint Online Experience managing SharePoint within complex project or programme environments Knowledge of:Experience troubleshooting performance and system issues SharePoint architecture and permissions Microsoft 365 integration PowerShell scripting Security and governance frameworks Backup and disaster recovery processes Excellent communication and stakeholder engagement skills Desirable Microsoft SharePoint ...

phone, live chat, and the call handling system Logging, triaging, prioritising, and resolving incidents and service requests using TOPdesk and Alemba Troubleshooting issues across Microsoft 365, end-user devices, and core IT services Handling calls from end-users professionally, gathering information, and setting clear expectations Resolving issues … with stakeholders at all levels Proven problem-solving ability and a willingness to learn quickly in a dynamic environment Familiarity with Windows operating systems, Microsoft 365, and core IT troubleshooting practices Ability to work both independently and collaboratively with technical colleagues Experience using ITSM tooling (or similar ...

Lead the company’s internal IT support and infrastructure operations Manage networking, cloud-hosted services, and enterprise systems Oversee the transition toward a modern Microsoft 365 and cloud-based environment Maintain and improve security, backup, and disaster recovery systems Manage enterprise networking environments including firewalls, VPNs, LANs … Proven experience in a senior IT leadership or IT Support Manager role Strong background in infrastructure, networking, and cloud-based IT environments Experience managing Microsoft 365, Entra ID, SharePoint, Teams, and virtualised server environments Strong understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking ...

Developer - Legal Technology - Birmingham/Hybrid (Key skills: Microsoft Power Platform, Power Apps, Power Automate, Power BI, .NET, C#, SQL, REST APIs, VisualFiles, Workflow Automation, Microsoft 365, Legal Technology) Are you a technically strong developer who enjoys building business-critical solutions that improve efficiency, automation … user experience? Do you thrive in environments where you can combine modern Microsoft technologies with workflow and systems development? This is an exciting opportunity to join a forward-thinking professional services organisation investing heavily in digital transformation and intelligent process automation. Our client is seeking an IT Developer ...

security environments Create scripts and automation to improve deployment, reporting, and administration processes Test, deploy, and manage firewall, router, and security updates Administer Microsoft 365, SharePoint, Conditional Access, and MDM solutions Coordinate with senior engineers and third-party suppliers to ensure effective service delivery Skills & Experience Experience … supporting Microsoft-based environments Strong understanding of cloud infrastructure and security technologies Hands-on experience with firewall technologies Microsoft 365 administration, including Conditional Access and SharePoint Mobile Device Management (MDM) experience Hardware troubleshooting and infrastructure support experience ...

infrastructure, cloud platforms, and cybersecurity. Manage and develop a high-performing IT operations team, fostering a culture of collaboration, accountability, and continuous learning. Oversee Microsoft 365 and Azure environments, ensuring effective governance, security, and operational efficiency. Drive cybersecurity assurance activities, including security testing, risk management, vulnerability remediation … delivering excellent customer service. You'll have: Significant experience leading IT operations across service desk, infrastructure, and cybersecurity functions. Strong hands-on knowledge of Microsoft 365 and Azure technologies. Experience managing suppliers, contracts, and managed service providers. A proven track record of improving IT services through effective ...

support to users by responding to queries, logging issues, and resolving routine technical problems. Support the setup and maintenance of user accounts across Microsoft 365, Active Directory, and other core systems. Assist with laptop and desktop setup, software installation, and basic troubleshooting of devices and applications. Help … manage Microsoft 365 services, including email, Teams, SharePoint, and OneDrive. Monitor system alerts, perform routine updates, and support general IT maintenance tasks. Work with external suppliers by raising support tickets and tracking progress where needed. Contribute to maintaining accurate records, including asset information and support documentation Training ...

clear communication and effective resolution. Oversee ITSM processes including incident, change, problem and CMDB. Monitor service performance and produce KPI and trend reporting. Support Microsoft 365, Azure and Cisco Meraki environments. Ensure secure configuration, identity/access management and resilience. Support disaster recovery planning, testing and reporting. … Provide VIP/executive IT support. Mentor and support junior team members. Experience Required: IT service operations experience. Strong ITSM experience and CMDB management. Microsoft 365, Azure, Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting and service performance analysis. Strong user facing IT support ...

technical support via phone, email, and ticketing system. Log, manage, and resolve support tickets in line with agreed service levels. Troubleshoot issues relating to Microsoft 365, Windows operating systems, Active Directory, and basic networking. Support end-user hardware including laptops, desktops, printers, mobile devices, and VoIP systems. … enhance service delivery and team efficiency. Skills & Experience Required Previous experience in an IT Support, Helpdesk, or Service Desk position. Good understanding of Microsoft 365, Windows OS, Active Directory, and networking fundamentals. Strong customer service and communication skills. Ability to troubleshoot and resolve technical issues ...

Client is Looking For Proven experience in a service desk management or team lead role. MSP background strongly preferredSolid technical grounding: Windows environments, networking, Microsoft 365, and cloud platforms Demonstrable experience managing technical teams in a fast-paced, client-facing setting Excellent communication skills, confident engaging with … Proven experience in a service desk management, service delivery or team lead role. MSP background strongly preferred Solid technical grounding: Windows environments, networking, Microsoft 365, and cloud platforms Demonstrable experience managing technical teams in a fast-paced, client-facing setting Excellent communication skills, confident engaging with clients ...