1st and 2nd line engineers Skills and Experience Proven experience in a 3rd Line Engineer or similar senior IT support role Strong knowledge of Windows Server, Active Directory, and Microsoft365 Experience with networking (switches, firewalls, routing) Virtualisation experience (VMware/Hyper-V) Knowledge of cloud technologies (Azure/AWS) Ability to work independently and as part More ❯
knowledge of Windows Server, Active Directory, DNS, DHCP. Experience with Hyper-V, Failover Clustering, and virtualization. Solid understanding of networking (TCP/IP, VLANs, firewalls). Experience with Azure, Microsoft365, Exchange Online, SharePoint. Familiarity with iPaaS tools and cloud integration. Backup and disaster recovery experience (Veeam preferred). Awareness of GDPR and IT risk management. Excellent More ❯
in the on call rota The Person: - In depth 2nd/3rd Line Infrastructure Support background with skills in Windows, Linux and Desktop Operating Systems - Azure, Active Directory, ADD, M365, EntraID, File Services, DNS, DHCP - Knowledge of Intune - Experience in Powershell scriptng - Ideally Some AWS/GCP - Basic Networking skills - TCP/IP, LAN/WAN, VPN, Routers, Switches and More ❯
Wakefield, West Yorkshire, England, United Kingdom
Connected IT
effective technical support to users in response to issues raised via phone, email and some in person. Responsibilities will include: Use of Windows OS/Server, Active Directory, Exchange, O365, networking (LAN/WAN/VPN/protocols etc), server administration, anti-virus software and various other applications. To act as the first point of contact for users and suppliers More ❯
skills. Mileage will be paid at approved Mileage rates set by (url removed). Skills & Experience: Imaging and deployment of technologies for Windows 10/11 Installing and configuring Microsoft365 Applications Network installations, and comms cabinet patching Windows Server Active Directory management IP address management though DNS & DHCP Group Policy Management Virtualisation technology, Hyper-V, or More ❯
customer service skills. Mileage will be paid at approved Mileage rates set by GOV.UK. Skills & Experience: Imaging and deployment of technologies for Windows 10/11 Installing and configuring Microsoft365 Applications Network installations, and comms cabinet patching Windows Server 2008 - 2019 Active Directory management IP address management though DNS & DHCP Group Policy Management Virtualisation technology, Hyper More ❯
the guidance of Projects Manager Liaison with customer stakeholders to provide timely updates on project status Liaison with customer end users as needed for training and handover Essential Skills Microsoft365: Exchange Online SharePoint/OneDrive Intune Entra ID - Knowledge of business backup software (e.g. Veeam) - On-premise Windows Server systems: Active Directory/Windows DHCP inc More ❯
and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical … Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing … efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Tenth Revolution Group
be skilled in providing effective IT support and will play a vital role in maintaining and enhancing our client's IT operations. Key Responsibilities - Experience Installing, Configuring and Troubleshooting Microsoft Based Workstations and Microsoft365 Applications - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Monitor system performance and implement improvements as needed. - Assist More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Tenth Revolution Group
be skilled in providing effective IT support and will play a vital role in maintaining and enhancing our client's IT operations. Key Responsibilities - Experience Installing, Configuring and Troubleshooting Microsoft Based Workstations and Microsoft365 Applications - Collaborate with cross-functional teams to troubleshoot and resolve technical issues.- Monitor system performance and implement improvements as needed.- Assist More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
SYHA
collaborate closely with the team to deliver the IT Plan. The successful candidate will be involved in implementing enhancements across our infrastructure and optimising the utilisation of our Office365 licensing. Responsibilities include monitoring and managing servers, networks, storage, and switches. Our current environment utilises FortiNet throughout the estate, along with VMware, Dell servers, and switches. Key areas … Management, RADIUS, SQL databases, and Hybrid Exchange. This role offers considerable variety and requires an individual capable of multitasking and possessing a diverse technical skill set. With a significant Microsoft365 presence, we are committed to maximising the value derived from our licensing. Who you … are: A minimum of three years' experience working within IT is required, specifically with Windows servers, Active Directory, DNS, IIS, GPO, and antivirus solutions such as Defender and Office365 security. Candidates must also demonstrate at least three years of experience providing third-line support and contributing to complex projects. Experience in designing and planning infrastructure upgrades and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
South Yorkshire Housing Association
collaborate closely with the team to deliver the IT Plan. The successful candidate will be involved in implementing enhancements across our infrastructure and optimising the utilisation of our Office365 licensing. Responsibilities include monitoring and managing servers, networks, storage, and switches. Our current environment utilises FortiNet throughout the estate, along with VMware, Dell servers, and switches. Key areas … Management, RADIUS, SQL databases, and Hybrid Exchange. This role offers considerable variety and requires an individual capable of multitasking and possessing a diverse technical skill set. With a significant Microsoft365 presence, we are committed to maximising the value derived from our licensing. Who you … are: A minimum of three years' experience working within IT is required, specifically with Windows servers, Active Directory, DNS, IIS, GPO, and antivirus solutions such as Defender and Office365 security. Candidates must also demonstrate at least three years of experience providing third-line support and contributing to complex projects. Experience in designing and planning infrastructure upgrades and More ❯
Employment Type: Permanent, Part Time, Work From Home
ll get hands-on with a broad range of technologies while supporting both business clients and individual users. Troubleshoot and resolve 2nd line incidents across hardware, software, networking, and Microsoft365 environments. Work directly with customers via phone, remote tools, and occasional site visits. Assist with installations, upgrades, and ongoing system maintenance. Escalate unresolved issues where appropriate … in IT support, ideally within an MSP or multi-client environment. Strong technical knowledge of Windows operating systems, Active Directory, networking fundamentals (TCP/IP, LAN/WAN), and Microsoft 365. Confident troubleshooting hardware and software issues. Excellent communication skills, you can make technical issues understandable for non-technical users. A team player who’s adaptable, resourceful, and eager … to learn. Desirable but not essential: IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft qualifications (MCSA, Azure, etc.). What’s in it for You? Salary up to £35,000, depending on experience. The chance to join a growing MSP with big plans, meaning genuine career progression as the company expands. Clear opportunities to advance into 3rd More ❯
Portishead, North Somerset, Somerset, United Kingdom
Your Talent Solutions Ltd
point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely … knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness … A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware/Hyper-V). Cloud Certifications (Azure/AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). More ❯
and verbal) with the ability to explain technical concepts in simple terms. Organised and methodical approach, capable of prioritising multiple tasks in a busy, fast-paced environment. Knowledge of Microsoft Windows 10/11, Microsoft365, and Apple iOS devices. Proactive team player with the ability to take ownership of tasks, see them through to completion More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Frank International
This role involves working with Telecom and Ticketing systems, responding to IT incidents, communicating effectively with colleagues and stakeholder management. Key Responsibilities Managing multiple tasks Installing, configuring and troubleshooting Microsoft based workstations and Microsoft365 applications Proactive maintenance and compliance of IT infrastructure Responding effectively to IT incidents What You'll Bring Understanding of IT security … and best practices Experience working with Telecom and Ticketing systems Familiarity of working with Microsoft platforms Strong hardware skills What We Offer Salary of up to £30,000 Flexible working hours Training certifications . How to Apply To apply for this role please submit your CV or contact to Dillon Blackburn on or at . Tenth Revolution Group are More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Euro Projects Recruitment
to different technologies and client environments. What youll be doing as an Infrastructure Project Engineer: Leading infrastructure projects including server upgrades, Azure migrations, Intune/Autopilot deployments, and Office365 rollouts Supporting and improving core platforms such as Windows Server, Active Directory, VMware/Hyper-V, and SQL Implementing network solutions across LAN, WAN, VPN, and wireless environments … were looking for in an Infrastructure Project Engineer: Previous experience as an Infrastructure Engineer/3rd Line Engineer with proven involvement in infrastructure projects Strong hands-on skills across Microsoft365, Azure AD, virtualisation, backups, and security Confident working on migrations, upgrades, and new implementations in a customer-facing capacity (MSP background ideal) Knowledge of Azure Virtual … progression into senior technical or project roles Work with a team that values collaboration and knowledge sharing Be part of a company accredited to ISO27001, Cyber Essentials Plus, and Microsoft Partner status More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
InvitISE Ltd
with an expectation to be in the office 2–3 days per week. You’ll be joining a technical team focused on strengthening cloud security and ensuring compliance across Microsoft Azure environments. This role will involve hands-on security engineering, working closely with infrastructure and DevOps teams, and supporting the adoption of Microsoft’s security toolset across the … organisation. You will need proven experience with: Securing Azure environments in line with best practices - essential Microsoft Defender (Cloud, Endpoint, 365) - essential Sentinel - essential Microsoft Purview, Compliance Manager and related compliance tools Entra ID (Azure AD), Conditional Access and Identity Governance Data Loss Prevention, sensitivity labels and insider risk management ISO 27001, SOC 2, GDPR and … SC-100 (or working towards) One or more of MS-500/SC-400/SC-900 The following are desired: CISSP, CISM, CCSP Interested? Please apply below. M365 Consultant, M365 Engineer, Senior Cloud Security Engineer, Infrastructure Engineer, Azure Security Engineer, Azure Security Consultant, Cloud Security Consultant, Microsoft Security, Azure Sentinel, Defender, Purview, Compliance, Entra ID, Cloud Security, DLP More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
changes across Aberdeen's EUC/Desktop estate. Ensure stability and security of the EUC Global Desktop environment through effective assurance and assessment of our Windows desktop, MicrosoftM365 tenant and other 3rd party software Collaborate with operational teams to proactively drive service improvement. Drive the adoption of Microsoft services, reviewing usage and DEX telemetry. Implementation of core … required. Create, publish and communicate knowledgebase articles. Monitor technology trends and seek ways to enhance continuous improvement initiatives. Implementing and maturing core controls/activities that enable Windows OS & M365 evergreen changes, aligning to Aberdeen's EUS risk control framework and regulatory requirements. Focus on desktop security measures, reducing the attack surface, improving security posture and implementing desktop hardening techniques … Active Directory, Group Policy for endpoint management. Experience deploying evergreen change for OS and M365. Experience deploying Autopilot at scale. Endpoint management and Security tooling with a focus on Microsoft Defender (including AV, EDR, ASR). Application provisioning/management via Intune, SCCM & Azure - experience with App Attach also preferable. Experience implementing and managing Azure Virtual Desktop beneficial, including More ❯
and hardware life-cycle: Identify and implement AI tools to improve efficiency, while ensuring ethical and secure use Configure, install, and maintain IT equipment and user accounts (Windows, Office365, etc..) Support on-boarding/off-boarding processes including device setup and recovery Ensure IT infrastructure is secure, reliable, and well-maintained Document and escalate incidents, including cybersecurity … years’ experience in a similar IT support or hands on management role Degree in IT/Computer Science or equivalent hands-on experience Solid knowledge of Windows 11, Microsoft365, basic networking Experience with Active Directory, Exchange, and ITSM/ticketing platforms Exposure to cloud platforms (e.g., Azure, Share Point) Experience with AI tools and implementation Strong More ❯
and hardware life-cycle: Identify and implement AI tools to improve efficiency, while ensuring ethical and secure use Configure, install, and maintain IT equipment and user accounts (Windows, Office365, etc ) Support on-boarding/off-boarding processes including device setup and recovery Ensure IT infrastructure is secure, reliable, and well-maintained Document and escalate incidents, including cybersecurity … years experience in a similar IT support or hands on management role Degree in IT/Computer Science or equivalent hands-on experience Solid knowledge of Windows 11, Microsoft365, basic networking Experience with Active Directory, Exchange, and ITSM/ticketing platforms Exposure to cloud platforms (e.g., Azure, Share Point) Experience with AI tools and implementation Strong More ❯
systems and services consistently meet SLAs and client expectations Skills & Experience Hands-on experience with CAT cabling installation, testing, and fault resolution Secondary school education (minimum), ideally with a Microsoft Certified Professional qualification Strong working knowledge of: Windows Server and Desktop OS Active Directory and Group Policy Microsoft365 administration and SharePoint Online Core networking (DNS More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
project work. The ideal candidate will have some MSP experience, although this is NOT essential. Core skills and experience will include: Windows 10 & 11 InTune, Auto Pilot & MDM Office365 - including SharePoint administration Azure AD & Entra ID VPN's & network switches, routers & firewalls This role is a hybrid role, split between the office in Central London (Angel Islington More ❯
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop environments, Windows 7 & 10 Supporting Windows Server environments Networking LAN, WAN, Firewalls, Routers, Switches, DHCP, DNS Wireless networks Office365 and Exchange Online Experience in installing, configuring and general PC & laptop maintenance Personal qualities: Committed to quality Well organised Attention to detail Self-motivated Capacity to accept direction More ❯
PCs, laptops, and printers, ensuring service and warranty contracts are in place. • Manage Microsoft Active Directory, including user account administration and password resets. • Support Microsoft Azure, Office365, OneDrive, Windows 10/11, Windows Server, and Exchange environments. • Assist with IT infrastructure projects, including upgrades and system implementations. • Manage secure network access for remote users. • Implement … Requirements: • Degree, relevant professional qualification, or equivalent experience (Microsoft certifications desirable). • Previous experience in an IT support or IT administration role. • Knowledge of Microsoft Azure, Office365, OneDrive, Windows Server, and Active Directory. • Experience with mobile device management and cloud-based telephony systems beneficial. • Excellent troubleshooting, problem-solving, and analytical skills. • Strong organisational skills with More ❯