Service Desk Analyst
- Hiring Organisation
- Michael Page Technology
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £200.00 - £201.00 per day
service requests end-to-end, ensuring timely resolution and accurate documentation Provide advanced remote and onsite support for Windows, macOS, and mobile devices Troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint Diagnose and resolve issues across endpoint management platforms such as Intune and SCCM Support … Support environment with Level 2 support responsibilities Strong enterprise support experience across Windows 11, macOS, and iOS devices Proven troubleshooting experience with Microsoft 365 applications and services Hands-on experience with Intune, SCCM, device compliance, and application deployment Familiarity with ITSM platforms, ideally Jira Service Management Strong ...