Service Desk Analyst
- Hiring Organisation
- Brandon James
- Location
- Colchester, Essex, Mile End, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £30000/annum Comprehensive Benefits Package
Take full ownership of support queries from initial contact through to resolution as a Service Desk Analyst Provide hands-on support across Windows environments, Microsoft 365, and mobile platforms including Android and iOS Troubleshoot issues within a Microsoft 365 hybrid environment, including Exchange Online … Analyst - Skills and Experience Minimum of 2 years' experience working as a Service Desk Analyst or in a similar IT support role within a Microsoft environment Strong troubleshooting ability with a logical and structured approach to problem solving Confident communicator, comfortable supporting users at all levels of the business ...