once per month or as required). Escalating unresolved issues appropriately and follow up on ticket resolution. Maintaining IT asset inventory and perform routine maintenance and upgrades. Assisting with onboarding/offboarding employees, including configuring devices and access permissions. Collaborating with central IT teams and local stakeholders to ensure smooth service delivery. Thinking outside the box to deliver creative, timely More ❯
Troubleshooting hardware, software, and network issues (on-site & remote) Building, configuring, and deploying laptops and desktops Conducting routine system checks, backups, and security audits Delivering IT inductions and managing onboarding/offboarding processes Maintaining asset registers and performing annual audits Managing mobile devices, print solutions, and telephony systems Monitoring system alerts and responding to incidents Maintaining and updating internal knowledge More ❯
Towcester, Northamptonshire, East Midlands, United Kingdom
Interaction - Kettering
Troubleshooting hardware, software, and network issues (on-site & remote) Building, configuring, and deploying laptops and desktops Conducting routine system checks, backups, and security audits Delivering IT inductions and managing onboarding/offboarding processes Maintaining asset registers and performing annual audits Managing mobile devices, print solutions, and telephony systems Monitoring system alerts and responding to incidents Maintaining and updating internal knowledge More ❯
LS18, Rodley, City and Borough of Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT services business - Proven track record in B2B More ❯
IT issues, providing clear, confident, and friendly support Deliver hands-on troubleshooting for **hardware, software, and network** challenges Set up and retire laptops, peripherals, and other devices. Manage user onboarding and offboarding to ensure seamless transitions Keep precise records of IT equipment, user accounts, and configurations Investigate potential cybersecurity concerns, escalating when necessary Provide support for remote staff and off More ❯
retention, and growth Serve as the main point of contact for assigned partners, building strong relationships and addressing their needs Collaborate with partner teams to ensure seamless end customer onboarding and integration Monitor partner performance metrics and provide regular reports and insights Identify and pursue upsell and cross-sell opportunities within the partner ecosystem Conduct regular business reviews with partners More ❯
retention, and growth Serve as the main point of contact for assigned partners, building strong relationships and addressing their needs Collaborate with partner teams to ensure seamless end customer onboarding and integration Monitor partner performance metrics and provide regular reports and insights Identify and pursue upsell and cross-sell opportunities within the partner ecosystem Conduct regular business reviews with partners More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
YourRecruit
engineers to scope and plan solutions Configure and deploy servers, networking, virtual desktops, and security solutions Provide escalated technical input during project phases, ensuring successful delivery Assist with client onboarding and infrastructure upgrades Document all project work and hand over smoothly to support teams Act as a trusted technical advisor, ensuring clients understand solutions and best practices Tech You Will More ❯
london, south east england, united kingdom Hybrid / WFH Options
Aquent
applicants, we may be unable to reply to each applicant individually. What You'll Do: Lead the design, development, and ongoing optimization of end-to-end customer journeys (e.g., onboarding, purchase, adoption, support). Define the vision and key performance indicators (KPIs) for digital journeys, ensuring alignment with business goals and customer needs. Be the voice of the customer, leveraging More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Aquent
applicants, we may be unable to reply to each applicant individually. What You'll Do: Lead the design, development, and ongoing optimization of end-to-end customer journeys (e.g., onboarding, purchase, adoption, support). Define the vision and key performance indicators (KPIs) for digital journeys, ensuring alignment with business goals and customer needs. Be the voice of the customer, leveraging More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Recruitment Revolution
business, as well as partners and customers, you'll drive product adoption, spark customer excitement, and help unlock new revenue opportunities. Your Responsibilities: • Develop standout sales tools and engaging onboarding materials. • Deliver persuasive, benefit-driven pitches to partners and prospects, in-person and online. • Craft impactful, customer-focused content that drives campaigns and lead generation. • Tailor materials for key industry More ❯
Boston, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full-Time Monday More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full-Time Monday More ❯
continuous service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforce management, shift patterns, and holiday cover. Support the onboarding of new clients and services into the helpdesk function. Manage vendor and tool relationships relevant to the helpdesk platform (e.g., ticketing systems, telephony, monitoring tools). Contribute to strategic planning More ❯
Northampton, Northamptonshire, England, United Kingdom
Proximity Recruitment
support for Microsoft tools including Office 365 Admin, Exchange Online, and Azure services Support users with Zoho CRM and other Zoho applications, including configuration and basic automation Assist with onboarding/offboarding, permissions, and SaaS admin across the business Work with developers, solution architects, and machine learning specialists to escalate and solve technical issues Build your skills in areas like More ❯
resolve technical issues via phone, email, or onsite visits Manage support tickets effectively in line with SLAs Support project-related tasks including CRM improvements and new implementations Assist in onboarding new clients and environments Maintain a high standard of customer communication and internal updates Identify opportunities for automation and process enhancement using Power Platform tools Experience: Minimum of 2 years More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Queen Square Recruitment Limited
solving skills and ability to work under pressure. Special Requirements: Active UK SC Clearance (mandatory). Willingness to work out of hours if required. Must attend Gloucester office pre-onboarding for vetting validation. If you have the relevant skills and experience, please apply promptly to be considered. Please note that due to the volume of applications we receive, it is More ❯
odiham, south east england, united kingdom Hybrid / WFH Options
Pearson Carter
resolve technical issues via phone, email, or onsite visits Manage support tickets effectively in line with SLAs Support project-related tasks including CRM improvements and new implementations Assist in onboarding new clients and environments Maintain a high standard of customer communication and internal updates Identify opportunities for automation and process enhancement using Power Platform tools Experience: Minimum of 2 years More ❯
southampton, south east england, united kingdom Hybrid / WFH Options
Pearson Carter
resolve technical issues via phone, email, or onsite visits Manage support tickets effectively in line with SLAs Support project-related tasks including CRM improvements and new implementations Assist in onboarding new clients and environments Maintain a high standard of customer communication and internal updates Identify opportunities for automation and process enhancement using Power Platform tools Experience: Minimum of 2 years More ❯
with external vendors and manage service contracts * Ensure regulatory, legal and cybersecurity compliance during transitions * Capture lessons learned and improve playbooks for future M&A initiatives * Support change management, onboarding and documentation across projects Requirements * Extensive experience in IT service delivery/operations within M&A environments * Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) * Experience with More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
customers, helping them adopt cloud technologies effectively, while working closely with our technical teams to drive service performance and strategic alignment. Key Responsibilities Manage the customer journey post-sales: onboarding, adoption, success planning, and retention Act as a trusted advisor on Microsoft Cloud services, guiding customers through best practices and strategic improvements Run regular service and success reviews, reporting on More ❯
Rawtenstall, Lancashire, United Kingdom Hybrid / WFH Options
Nova Recruitment
and resolve escalated issues from the 1st Line Support Technician. Participate in long-term planning for disaster recovery, redundancy, and scalability. Liaise with external service providers and vendors. Provide onboarding/offboarding technical support and training. Key Skills & Experience: 4+ years in IT Administrator, Systems Engineer, or Infrastructure roles. Proven experience with LAN/WAN design, WiFi setup, VLANs, patching More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Mattioli Woods
maintain UK GDPR compliance and ensure high-quality, accurate data within HubSpot create and optimise landing pages, forms, and templates in line with brand standards design and implement client onboarding, cross-sell, and up-sell automation journeys provide HubSpot training and support for colleagues as a subject matter expert What youll bring proven marketing experience, ideally in financial services strong More ❯