1 to 25 of 34 Service Delivery Manager Jobs in the UK excluding London

into offender healthcare and develop your career. Oxleas NHS trust were awarded the South West Prison Healthcare contract in 2022. We are seeking a Service Delivery and Improvement Manager to sit within our South West Prisons Operational Team. Our healthcare teams have a real impact on promoting … for patients future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future. The Service Delivery & Improvement Manager will provide strategic leadership, management and direction for the Southwest Prison Service Delivery and Improvement programme. The post holder will work with a range of stakeholders to continue to develop the Southwest Prisons Service Delivery and Improvement plan (SDIP) and will be responsible for overseeing more »

Service Delivery Manager Salary & Benefits: £60k to £70k, Bonus, Private Health, Life Assurance, 25 Days Annual Leave nufuture has partnered with a global pharmaceutical company based in Hertfordshire and we are looking for an experienced Service Delivery Manager to help manage and expand their … operations. The company is going through an exciting transition phase, so there will be lots of opportunities for an Service Delivery Manager to take the lead on key projects. As the Service Delivery Manager, you will be responsible for overseeing and managing the IT … service desk operations. You will lead a team of skilled technicians and ensure the timely resolution of technical issues while maintaining the highest level of customer satisfaction. Additionally, you will play a key role in driving continuous improvement initiatives to enhance the efficiency and effectiveness of their service more »

Service Delivery Manager Salary & Benefits: £60k to £70k, Bonus, Private Health, Life Assurance, 25 Days Annual Leave nufuture has partnered with a global pharmaceutical company based in Hertfordshire and we are looking for an experienced Service Delivery Manager to help manage and expand their … operations. The company is going through an exciting transition phase, so there will be lots of opportunities for an Service Delivery Manager to take the lead on key projects. As the Service Delivery Manager, you will be responsible for overseeing and managing the IT … service desk operations. You will lead a team of skilled technicians and ensure the timely resolution of technical issues while maintaining the highest level of customer satisfaction. Additionally, you will play a key role in driving continuous improvement initiatives to enhance the efficiency and effectiveness of their service more »

Service Delivery Manager Nottingham/Hybrid - £45,000 - £50,000 (including car allowance) Employee Benefits: 25 days holiday, in addition to Bank Holidays, plus extra two days off at Christmas Perkbox benefits. Hybrid - 2days working from home Modern office environment. Flexible start times Huge opportunities for professional … internal and external!) Emphasis on career advancement, with a focus on promoting from within. Generous company pension plan (5%) Frequent company social events Role : Service Delivery Manager Location : Nottingham Salary : £45,000 - £50,000 (including car allowance) Client Relationship Management Cultivate and sustain robust relationships with clients … fully grasp their business needs and expectations. Serve as the primary liaison between my client and its customers, swiftly addressing any concerns or issues. Service Planning and Implementation Partner with internal teams to create and execute service delivery plans and strategies. Ensure the effective execution of services more »

Liberty has an exciting opportunity for a Gas Service Delivery Manager to join our team, based in Knowsley. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a salary of £36,540 to £42,630 depending … the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Gas Service Delivery Manager role are: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair … and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist with the installation contracts in the more »

Job title: Service Delivery Manager Location: Egham, Surrey, UK Salary: £45,000 per annum (DOE) Working hours: 35 hours a week, flexible between 8:00am to 6:00pm Hybrid Working: A minimum of 2 days a week in the office is required Reporting to: Head of Testing … Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers and third-party providers. Our solution, Intelligent Shipper, integrates directly into multiple carriers and … provides smart and convenient delivery methods such as Tracked, Click and Collect, Locker Boxes, Next Day and more to help retailers and brands scale eCommerce. As a business, we are continuously striving to be better. We foster an environment that allows our diverse and highly talented team to think more »

Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead and develop a team of engineers ensuring 1st class … support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working arrangements are available to customer requirements for …/7 support and ensure that service delivery performance measurements such as SLAs and KPIs are met. Report on service level performance and identify areas for improvement. Manage and maintain the call handling and ticketing processes Work closely with the Senior Leadership team and Project Managers ensuring more »

Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead and develop a team of engineers ensuring 1st class … support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working arrangements are available to customer requirements for …/7 support and ensure that service delivery performance measurements such as SLAs and KPIs are met. Report on service level performance and identify areas for improvement. Manage and maintain the call handling and ticketing processes Work closely with the Senior Leadership team and Project Managers ensuring more »

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re … and West London. The salary is £40k - £45k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification more »

Your new role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to oversee and support the delivery of maintenance in the Northeast region. This role will be based at either our Wakefield or Leeds office but will include a mix of regular … travel within the region to sites, as well as office and home working. As an Assistant Service Delivery Manager, you will be part of a team who are responsible for managing the performance of the Yorkshire and Humberside Maintenance and Response (M&R) Contract, ensuring successful delivery of maintenance work adhering to time, cost & quality expectations. What youll be leading on Supporting Service Delivery Managers in the development of high-quality cyclical maintenance and repair plans (including roadside technology) in line with agreed business goals, outcomes, budget, and service level agreements. Performance reporting more »

Liberty has an exciting opportunity for a Service Delivery Manager to join our team, based in our Havant Office. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a salary of £45 to £50,000.00 per … of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Service Delivery Manager role are: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair … and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist/Manage employee performance with the more »

IT Service Delivery Manager (ITIL, Major Incidents, Service Improvement) Permanent - £50,000 to £55,000 Greater Manchester (commutable from Wigan, Chorley, Warrington, Bolton, Ormskirk, St Helens, Salford, Manchester) Client Details From humble beginnings to becoming an award winning IT solutions provider, this company is a great … West! The business is independently owned and has set out an ambitious growth plan for the coming years as they look to enhance their service and product offering for their customers. They have an impressive portfolio of customers which include well known brands. Description As IT Service Delivery Manager you will oversee the quality of services provided by the service function to one of their key customers who they have recently acquired. You will be responsible for Client Relationship Management, Service Quality Assurance, Service Improvement, Performance Monitoring, Service Provision, Problem Resolution, Reporting more »

The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison … between IT services and all business areas. Your deep expertise in our processes will be invaluable. Reporting to the Head of Service Operations, you will forge strong partnerships with IT business partners, business stakeholders, and supplier communities. About DFS It takes a whole lot of passion to be at … the Group, we want to create an environment where everyone feels at home. What you'll be doing Accountable for the efficient running and delivery of IT services to the whole group Highly customer focused and can interpret IT issues into business/customer impacts Acts as an escalation more »

Service Delivery Manager Neath £40K Are you an experienced project manager looking for a new position within a fast-moving and developing industry? Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team! The Service Delivery Manager will manage and take ownership of the company's relationships with our existing clients which includes, overseeing the day-to-day delivery of our contractual obligations for those clients, from inception; delivery; service and renewal; operational control, client communication, and financial management. … largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. New starters will be subject to clearance through the more »

Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and …/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a single point of … contact within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical issues and problem more »

meetings on site as and when required SC Clearance required to start due to restrictions, British Nationals only Our Client is looking for a Service Delivery Manager to join their team on an initial 6 or 12 month contract basis. The role of Service Delivery Manager (SDM) will encompass a wide range of tasks including but not limited to, providing a high level of service that meets all customer requirements and individual contractual obligations within budget constraints.The SDM will be responsible for leading a new client relationship while also building and maintaining … internal stakeholder relationships. Responsibilities: The Service Delivery Manager role would suit an individual who is able to adapt to a fast-paced environment while maintaining high standards to support our customers.The successful candidate will need to demonstrate good interpersonal and communication skills as they will have to more »

Service Delivery Manager Certain Advantage is hiring for a Service Delivery Manager based in Newport. This role is on a contract basis and is office-based. The Company We're working with a Manufacturing business that operates in the Aerospace sector. They design, manufacture … to be responsible for leading a new client relationship while also building and maintaining internal stakeholder relationships? The Role: This role is for a Service Delivery Manager -someone ambitious and ready to make an impact. You'll be results-orientated and driven to succeed. You'll be … in a small, experienced, and collaborative team, and be responsible for: Act as a primary point of contact Monthly, quarterly and annual reporting Manage Service Levels (SLAs & KPIs) Management of Incident/Problem/Change Management Processes The Individual We're looking for people who can show: Education (or more »

Service Delivery Manager Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of … deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview The Service Manager is responsible for managing all product line services and field operations. Day to day t he job holder will manage the Customer … Key Accounts and KPIs from a Service perspective and strive to continuously improve our Customer Experience. Reporting to the Director of Service - Europe, the job holder will work closely with all internal and external stakeholders from point of sale, product deployment and aftermarket support. Primarily a office-based more »

summary Are you passionate about leveraging technology to make a difference in the fight against cancer? Join our NHS cancer software company as a Service Delivery Manager. We are dedicated to transforming cancer care through cutting-edge software solutions that empower healthcare professionals and improve patient outcomes. As … a Service Delivery Manager, you will play a pivotal role in ensuring our customers across England receive exceptional service and support. You will manage the delivery of our software solutions, oversee implementation projects, and ensure timely resolution of issues. Your ability to build strong client … relationships and your expertise in project management will be key to your success Main duties of the job Oversee delivery of our software solutions and transition to cloud Lead the clinical safety assessments for all product changes Coordinate cross-functional teams to ensure timely project completion. Lead the Clinical more »

Service Delivery Manager Neath £40K Are you an experienced project manager looking for a new position within a fast-moving and developing industry? Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team! The Service Delivery Manager will manage and take ownership of the company's relationships with our existing clients which includes, overseeing the day-to... more »

IT Service Delivery Manager/Support Manager 2 days per week in Chesterfield, 3 days per week remotely Inside IR35 Gerrard White is currently seeking an IT Service Delivery Manager/Support Manager for an initial three month contract term for one … available for work for the next three months. The role will be based within the Infrastructure Team focusing on running the team and department, service delivery management, asset management as well as overseeing a 24*7 monitoring team. Suitable candidates must have demonstrable experience within a similar infrastructure … service delivery/support management role. more »

AVEVA PI Support Manager/Service Delivery Manager Location - Aberdeen (Hybrid) Do you have OSI PI or AVEVA PI expierence? Do you want to develop your career working with real time date for a market leading system integrator? Who is the client? Our client develops and … innovative, intelligent solutions. The client's solutions enable connectivity, collaboration and real-time data intelligence. About the job We are looking for an experienced Service Delivery Manager to join our client's team in Aberdeen. You will be responsible for leading a team of engineers whilst ensuring … Microsoft Office products, Word, Excel, PowerPoint, Visio Good knowledge of Project Planning Tools - e.g. MS Project Previous experience as a Snr Support Engineer, Programme Manager or Service Delivery Manager Previous experience working within Systems Integration Demonstrable experience of successfully leading a Team Skills and Abilities Excellent more »

their own personal and professional goals to a world class level, through Unipart's From Gate to Great training and development program. As Carrier Service Delivery Manager, you will develop effective relationships with both carriers and customers to advance the provision of transport management services for the … Act as a point of escalation for issues that arise in the management of transport services Work closely with MPC, understand and approve outbound delivery plans, and liaise with carriers direct to ensure collections are pulled on time Apply continuous improvement methodology in the transport management operations to deliver … service and cost improvement Look for growth opportunities with the customer About You Wed love you to have the following skills and experience, but please apply if you think youd be able to perform well in this role! An understanding of Transport and/or Distribution Excellent Customer Services more »

Overview of the role The role of Service Delivery Manager (SDM) will encompass a wide range of tasks including but not limited to, providing a high level of service that meets all customer requirements and individual contractual obligations within budget constraints. The SDM will be responsible … for leading a new client relationship while also building and maintaining internal stakeholder relationships. Responsibilities The Service Delivery Manager role would suit an individual who is able to adapt to a fast-paced environment while maintaining high standards to support our customers. The successful candidate will need … Act as a primary customer contact and point of escalation * Produce monthly, quarterly and annual reports for internal and external use * Oversee and manage Service Levels (SLAs & KPIs) * Work across multiple projects with changing priorities * Undertake financial responsibility for allocated contracts * Management of Incident/Problem/Change Management more »

Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead and develop a team of engineers ensuring 1st class … support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a c... more »