51 to 70 of 70 Service Desk Analyst Jobs in the UK excluding London

hiring a Service Desk Analyst to join a growing IT team in a brand-new Leeds office . You'll provide 1st line IT support to users across a global business, handling issues via phone, chat, tickets and walk-ups. This role suits someone who enjoys problem … solving, delivering great customer service, and working in a fast-paced environment. What you'll do: Provide 1st line support across hardware, software and networks Log, manage and resolve tickets using a service management tool Escalate complex issues to specialist teams Deliver a positive end-user experience What ...

Line Service Desk Analyst Basingstoke (Hybrid - 3 days on-site) £27,000 - £32,000 Tired of being treated like a ticket-closing machine? What if you could work with modern M365 tools that don't fight you, finish what you start, and have a manager who actually … work with staff who need IT to just work. Clear communication beats technical jargon. What you'll need At least a year in service desk or technical support. You should be confident with: Windows 10/11 troubleshooting without needing to Google every error Microsoft 365 - Outlook, Teams ...

ERVICE DESK ANALYST £31000 + COMPETITIVE COMPANY BENEFITS EAST GRINSTEAD Bridge Recruitment are currently working with a well-established membership organisation who are dedicated to promoting and supporting leisure travel facilities across almost 2700 locations throughout the UK and Europe. They are seeking to recruit a Service Desk Analyst to join their growing team click apply for full job details ...

currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal … M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering exceptional support to all users, including executive stakeholders Strong aptitude and problem-solving mindset Positive personality with excellent communication skills ...

currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal … M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering exceptional support to all users, including executive stakeholders Strong aptitude and problem-solving mindset Positive personality with excellent communication skills ...

Service Desk Analyst Newport Up to £30,000 DOE What You'll Do: Join a fast-growing support team delivering high-quality 1st and 2nd line technical support across a wide range of self-serve solutions. You'll be the first point of contact for customers, helping ...

vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work closely … into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that ...

looking for a new exciting opportunity working as a Service Desk Analyst to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults ...

LocationStoke on Trent Hours per week35 Contract typePermanent Were looking for someone to provide technical support for Honeycomb Groups ICT systems, giving great customer service and helping everyone to use technology effectively. Job requirements: Providing excellent customer service on the ICT service desk, providing first … second line support. Making sure incident tickets are logged, triaged and resolved within agreed service level targets. Setting up and maintaining mobile equipment. Supporting the whole ICT team with administrative duties. Providing ICT learning sessions for staff. Setting up new users and administering user permissions and security. Working with ...

LocationStoke on Trent Hours per week35 Contract typePermanent Were looking for someone to provide technical support for Honeycomb Groups ICT systems, giving great customer service and helping everyone to use technology effectively. Job requirements: Providing excellent customer service on the ICT service desk, providing first ...

Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. You will record and resolve support incidents/service requests when received and escalate issues to appropriate teams ensuring that … Support function is operating within defined KPIs and SLAs to ultimately protect BDO reputation and enhance customer relationships. You'll be someone with: Customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) Essential Proven Experience of Incident Management Systems (ServiceNow) Essential First Line level ...

Based - Winchester, SO23 8SR (hybrid working structure spending 50% of time in the office) Permanent Purpose As a member of the IT Service Centre team, this role provides first-line IT support to our internal user base ofapproximately 4,000 colleagues. You will handle contacts from colleagues through various … instant messaging, addressing IT-related issues and requests. As the front line forIT support, you will be dedicated to delivering best-in-class service to our internal customers. What you'll be doing? This is a fantastic opportunity to be part of a team that is transforming ...

passing them off Escalate intelligently to 2nd and 3rd line when needed, working closely with senior engineers Deliver a genuinely high standard of service, aligned to SLAs You’ll also get exposure to group wide IT projects and access to multiple training courses to keep developing. What … need the basics nailed: 12+ months’ experience in a busy IT Helpdesk/1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness The setup ...

troubleshoot, diagnose, and resolve a wide range of IT issues, escalating more complex problems when necessary. Your focus will be on delivering excellent customer service while ensuring systems run efficiently and reliably. Key Responsibilities: Provide remote support via phone, email, chat, or ticketing system. Diagnose and resolve technical issues … client interactions. Support internal systems and perform routine upkeep. Stay up to date with emerging technologies and best practices. Deliver high-quality customer service through professional communication and problem-solving. Daily Activities Include: Responding to incoming support requests and resolving technical issues promptly. Guiding users through step-by-step ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your ...

Based - Winchester, SO23 8SR (hybrid working structure spending 50% of time in the office) Permanent Purpose As a member of the IT Service Centre team, this role provides first-line IT support to our internal user base ofapproximately 4,000 colleagues. You will handle contacts from colleagues through various ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping click apply for full ...

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited ...

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