Support Technician
- Hiring Organisation
- Lucy Walker Recruitment
- Location
- Leeds, West Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £29000/annum
recruiting for a dynamic Tech start up with offices based in South Leeds who are looking for a Support Technician to join their growing team. Acting as a 1st point of contact for our customer base and delivering excellent customer service. The successful candidate will work with customers … resolve and manage technical issues, providing support and guidance. This varied role will include; Answering all incoming calls and live chats Responding to and managing support tickets using Zendesk Owning assigned tickets and keeping customers informed of progress Accurately logging all queries Providing remote support Guiding customers ...