1 to 25 of 159 User Research Jobs in the UK excluding London

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job descriptionAs a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job descriptionAs a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job descriptionAs a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job descriptionAs a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job description As a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams More ❯

while growing your career. Join a team where you can make a difference! We're on the hunt for a dynamic, customer -focused Product Manager whose focus is Product Research and Experience to create transformative products for Enterprises and Managed Service Providers (MSPs). Your mission? To transform IT possibilities into real-world capabilities. You'll be a relentless … using data to drive business decisions. This role will use quantitative and qualitative data to influence strategic decisions across product teams and the business, leading large-scale, cross-team research projects to elevate the N-able product portfolio. You bring a strong customer focus, a data-driven approach, and thrive in a fast-paced environment, looking for opportunities to … lead and collaborate. Join our Product team to uncover latent user needs, identify opportunities and shape the future of N-able products and user experiences. Collaborate closely with executives, Designers, Product Managers, and Engineering teams to lead research that informs innovative product design and development. Dive deeply into the user base, uncovering challenging problems and identifying More ❯

Purpose of position: Are you excited about strategic research and shaping something new? We're looking for a Lead UX Researcher to define user research at Awin and have a tangible impact on creating excellence in customer experience.You'll be free to take charge of research and help set how we do things. Working closely with … design based on real insights and needs.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too! Key Tasks: Defining and implementing user research process and methodologies at Awin Developing comprehensive user research strategies to guide our research initiatives Planning and conducting user research studies, including … user interviews, usability testing, surveys, interviews, and more Promoting a culture of user-centricity and insight-driven decision-making across the company Educating teams on the value and principles of UX research Analysing and synthesizing research data to provide actionable insights Creating and delivering research reports and presentations to stakeholders Advocating for the importance of More ❯

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range … of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The … Role: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working More ❯

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range … of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The … Role: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working More ❯

User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across … a range of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across … teams. The Role As User Research Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. More ❯

User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across … a range of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across … teams. The Role As User Research Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. More ❯

User Researcher: HR Automation Location: Remote + Some time on a local site within the UK Rate: £650 per day IR35: In scope Duration: 4 month initial contract + possible extension The request is to appoint a User Researcher to support the service design of departmental HR services in alignment with user-centred design principles and government … service standards.You will map user journeys and record pain points which will be used to inform service design decisions. It is anticipated that you will conduct user interviews and usability testing with a representative cross-section of internal staff.The project aims to improve the effectiveness, usability and accessibility of HR services for users. This phase will increase existing … HR query types to create a broader HR Query Service, expanding from just Resourcing queries, and HR Demand Management, including creating common demand design management capability Sought:A senior user researcher that is an experienced practitioner who can plan and lead user research activities in larger teams and on more complex services. At this role level, you More ❯

Join us as our Senior User Researcher at Peregrine Resourcing. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to … deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role We are looking for a Senior User Researcher who has experienced practitioner who can plan and lead user research activities in larger teams and across programmes of work and more complex services. Responsibilities: design … and carry out research activities with users that help teams get a deep understanding of the people that use government services Authority will undertake any necessary CEST assessment and where appropriate issue a Status Determination Statement deliver user research in complex subject areas, and supervise and develop other user researchers to assure and improve research More ❯

needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯

needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯

basis of our patient-facing digital consultations and doctor-facing decision making tool. Role Purpose We are looking for an experienced, outcome-focused UX Designer/Researcher to lead user research and experience design across our digital healthcare products. This is a hands-on, end-to-end role focused on understanding and improving how patients, clinicians and other … users engage with our services — from early-stage discovery to live product optimisation. This is a fantastic opportunity to manage user research in an established Product led business. You will collaborate closely with Product Managers, Clinical Teams, Data Analysts and Engineers to explore user needs, test hypotheses, and design research-led experiences that deliver measurable value. … You’ll bring the right research methods to the table, champion evidence-based decision-making, and help shape impactful, patient-first solutions across web and service touchpoints. This is not a UI/visual design role. Your focus will be on user flows, service journeys, insight generation, behaviour patterns, and solving real user problems through thoughtful experience More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job description As a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job description As a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our User Research Team: We are currently a team of more than 20 individual contributors, who are embedded into collectives i.e Core Banking, Business Banking etc, working cross functionally with … Product Design, Product Management and Engineering teams. Our research organisation is led by Katherine Vaughan, our Director of User Research. What you'll be working on: Managing a team of user researchers across 1-3 "collectives" (these are product verticals like Payments or Wealth) Working closely with with your collective leadership to shape our product strategies and … ensure the teams are solving the right customer problems in the right ways Scaling the impact research has on our strategies across the organisation. Increasing visibility of key research insights and making sure action is taken as a result Working in partnership with the Director of Research to make sure everyone in the research team is More ❯

Role description The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive outcomes and experiences for users - both internal users and external users. They will take a lead on scoping, planning, conducting and analysing the research by creating … research plans, protocols and activities using qualitative quantitative or mixed-method approaches. They will analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner, team and wider stakeholders. They will contribute research findings to enable evidence-based product and design decisions and will champion … the user to ensure that the product delivers Essential skills and experience Experience of planning scoping conducting, analysing and communicating user research throughout the Agile product development lifecycle. Experience of qualitative user research methods including usability testing ethnographic observation interviews surveys contextual inquiry and focus groups. Experience of working within ann Agile scrum team, working More ❯

Senior User Researcher £76,000 GBP Bonus Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher Sector: Design, London Salary: Up to £76,000 + 10% Bonus Overview: This role leads user research in public service design, embedding user needs throughout the delivery lifecycle and shaping accessible services. Key Responsibilities … Lead end-to-end user research across project phases. Apply qualitative and quantitative research methods. Translate insights into strategic service improvements. Work with cross-functional teams to validate design decisions. Champion accessibility and user-first approaches. Requirements: 8+ years in user research or service design. Strong portfolio of research-led design outcomes. Expertise More ❯

Job Title: Senior User Researcher Location: Cardiff, Wales Employment Type: Contract – 6 months (possible extension) Working Model: Mostly Remote (occasional onsite across Wales) Join a healthcare digital transformation team to lead user research for service delivery projects. You’ll work both independently and collaboratively to design research strategies, deliver insights, and support service improvements. Key Responsibilities … Lead and conduct user research across the healthcare digital services. Mentor researchers; train teams in user-centred and agile practices. Deliver organisation-wide research training programmes. Advocate for inclusive, accessible, evidence-based design. Analyse data, produce insights, and influence service policy. Collaborate with cross-functional teams and manage stakeholders. Ensure research quality, cost-effectiveness, and … alignment with user needs. Requirements: Proven experience in senior user research roles (health/public sector preferred). Strong in qualitative/quantitative methods and inclusive design. Master’s degree or equivalent experience. Desirable: FEDIP Senior Practitioner, CXA certification. More ❯