Senior IT Support Technician
- Hiring Organisation
- t2 group
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
improve service efficiency and reduce repeat incidents. Provide regular updates and reports to the Line Manager on workload, performance, risks, and improvement opportunities. Skills and Experience required: Strong technical knowledge of operating systems, networks, servers, and security Strong knowledge of Microsoft operating systems and enterprise IT environments Experience setting … skills with the ability to manage competing priorities and deadlines Proven ability to plan, prioritise, and coordinate work for self and others Strong communication skills, with the ability to explain technical concepts to non-technical audiences Demonstrated experience supporting or mentoring colleagues in a team environment Proactive, detail ...