Service Desk Analyst
- Hiring Organisation
- Marston Holdings Limited
- Location
- Neath, Neath Port Talbot, Wales, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £24,000
customer support, monitoring systems, managing alerts and solving issues as they arise. It's a fast-paced, varied role where your problem-solving skills, attention to detail and customer focus will have a real impact. Join us and play a key role in keeping our service moving. This role … escalate when necessary. What we are looking for: Previous Service Desk experience/working with a ticketing system. Understanding of Service Level Agreements. Communication Skills: Excellent written and verbal communication. Tech Expertise: Previous experience in a technology-led support role. Hands-On Skills: Knowledge of CCTV and hardware ...