1 to 25 of 47 ITIL Jobs in the West Midlands

Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site ...

independently Eligibility for SC clearance Desirable Experience Azure certifications (e.g., AZ-104, AZ-305) Familiarity with frameworks such as ISO 27001, Cyber Essentials , or ITIL Experience with Microsoft 365/Azure environments and migrations Personal Attributes Proactive and detail-oriented Strong problem-solving skills Collaborative team player Interest in mentoring ...

infrastructure, and cloud platforms Linux and Windows operating systems SIEM technologies and security monitoring Basic scripting or automation using KQL, PowerShell, Python, or Bash ITIL environments and structured change control processes Firewall, endpoint, or cloud security technologies We'd especially like to hear from candidates who are: Strong communicators ...

infrastructure Troubleshoot deployment and platform issues in collaboration with Software Development and IT Support teams Respond to incidents and service requests in line with ITIL processes and service expectations Security & Compliance Embed security best practices into infrastructure, deployment pipelines and operational processes Ensure systems and environments meet ISO, compliance ...

leadership approach Strong communication and stakeholder management skills A passion for developing people and improving service delivery Desirable Experience Previous MSP environment experience ITIL Foundation or similar service management framework knowledge Experience with PSA or RMM tools Exposure to cloud environments such as Azure, Microsoft 365, or AWS This ...

leadership approach Strong communication and stakeholder management skills A passion for developing people and improving service delivery Desirable Experience Previous MSP environment experience ITIL Foundation or similar service management framework knowledge Experience with PSA or RMM tools Exposure to cloud environments such as Azure, Microsoft 365, or AWS This ...

configuration, with great knowledge of the Microsoft Azure ecosystem. Process Driven: You have experience with ITSM tools and work in line with ITIL and security management best practices. Qualified Professional: You hold a degree in IT or Computer Science (preferred) and relevant certifications such as CompTIA A+, Network+, or Windows ...

levels and skillsets, provide training and support where required Knowledge/Experience/Skills Bachelors degree in computer science, computer engineering, or information technology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL, Azure ...

models, process models, business and technology capability models and taxonomies Experience of leading offshore teams Practical understanding of GDPR and ISO 27001 Qualified in ITIL and TOGAF (The Open Group Architecture Framework) Bachelor’s degree or equivalent qualification/experience #J-18808-Ljbffr ...

understand that I will be asked to provide original certificates to verify my qualifications at point of offer. Desirable Qualification or Working knowledge of ITIL v3 concepts Additional Criteria Essential I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited ...

Strong communication skills and the confidence to work across the business A full, clean driving licence Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential. This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There ...

need Proven experience leading software support or service delivery functions Strong leadership capability with experience managing and developing high-performing service teams ITIL experience or certification is essential Experience within a software-based organisation or utilities sector is preferred, but not essential where candidates can demonstrate a strong track record ...

including designing, building and maintaining Azure infrastructure, with experience across all the aspects such as network, VM, automation, monitoring etc. Good experience working within ITIL Framework of Service Management. Must have good experience in Windows architecture, Active Directory, Virtualisation, SQL or Oracle Server for Infrastructure and DBA, and backup ...

webhooks, and modern integration patterns. Proven ability to define and embed SDLC best practice across mixed professional and citizen development teams. Solid understanding of ITIL-aligned service delivery , applying Lean and Agile pragmatically. Experience working across multiple service towers while maintaining architectural consistency. Personal qualities Confident challenging assumptions and technical ...

risks Experience working with application or service owners Ability to communicate technical information clearly and professionally Awareness of IT service management principles (e.g. ITIL) Experience supporting audit, risk, or security assurance activities Strong stakeholder management If your profile demonstrates strong and recent experience in the above areas - please submit your ...

risks Experience working with application or service owners Ability to communicate technical information clearly and professionally Awareness of IT service management principles (e.g. ITIL) Experience supporting audit, risk, or security assurance activities Strong stakeholder management If your profile demonstrates strong and recent experience in the above areas - please submit your ...

Networking Skills (AWS or Azure) HP/Aruba switches knowledge essential Fortinet/Firewalls/migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards ...

architecture frameworks, standards and controls Strong understanding of commercial, procurement and supplier delivery environments Experience developing high-performing technical teams and capability Awareness of ITIL, ISO9001 and ISO27001 frameworks Desirable skills for the Chief Architect include: Degree in a Digital, Technology or related discipline (or equivalent experience) TOGAF, Zachman ...

performance reporting experience. Experience in business continuity/disaster recovery management (desirable). Calm under pressure; adept at leading incident resolution in customer settings. ITIL or service management framework experience (advantageous). Whats in it for you? We offer a range of benefits designed to support your life ...

certification (e.g., City & Guilds) and a full UK driving licence. Certifications: AP15 qualification with HV Authorised Person experience. Data centre management (e.g., CDCMP) and ITIL Foundation certifications are highly desirable. Experience: Proven background in mission-critical data centre environments alongside people-management experience. Skills: Strong understanding of data centre infrastructure ...

event-driven systems. Proven track record leading solution design for major bids . Ability to communicate with CXO-level stakeholders . Familiarity with TOGAF, ITIL, Agile, Responsible AI frameworks , and architecture modelling tools. Ready to take the lead on game-changing bids Apply now and help shape the next generation ...

support Experience across SAP Finance (FI/CO) and HCM landscapes Strong stakeholder management and leadership capabilities Experience working within structured service management frameworks (ITIL, CAB, release management) Understanding of SAP integrations, workflows, and authorisation concepts Desirable Experience Experience supporting SAP transformation or cloud migration programmes Exposure to professional services ...

CIPS Status (MCIPS). MBA or relevant Master's qualification. Experience within a large, complex, multi-site organisation. Knowledge of specific IT frameworks (e.g., ITIL) or experience in procuring legal/consultancy services. Supportive team player and inclusive collaborator with excellent communication skills. Innovative problem solver with the ability ...

ticketing systems and service operations Advanced Microsoft 365 proficiency, especially Outlook and Forms Calm under pressure; adept at leading incident resolution in customer settings ITIL or service management framework experience (advantageous) Understanding of Cisco networks or similar networking qualification Whats in it for you? We offer a range of benefits ...

transitioning into operational ownership Microsoft 365 or SharePoint administration certification (MS-700 or equivalent) or equivalent experience Commitment to continuous professional development Desirable Experience ITIL Foundation certification Microsoft Power Platform Fundamentals Experience with large-scale SharePoint migrations or restructures Knowledge of PowerApps, PowerShell or advanced SharePoint administration Experience designing SharePoint ...