26 to 50 of 57 Incident Management Jobs in the West Midlands

working with: UK Sovereign SOC Security Analyst (Level 2) Role Description The SOC Analyst (L2) plays a critical role in the detection, investigation, and management of security alerts and incidents escalated from SOC Analyst (L1) teams. The position focuses on in‐depth analysis, incident validation, tactical response coordination … includes performing detailed analysis to understand root cause, scope, impact, and attacker behaviour using SIEM platforms and supporting telemetry. You will coordinate and support incident response activities in line with defined SOC and customer processes, assisting with containment, eradication, and recovery actions. During high‐severity or customer‐impacting incidents ...

Employee RegularSenior Security Consultant Role Purpose:This is a new, exciting opportunity for a Senior Security Consultant to join LRQA’s existing dynamic Cyber Incident Response Team.This role follows a hybrid working arrangement and will involve working on client sites and from the office from time to time. … improving the team’s capability, in line with managerial direction. The role will lead a team of responders, as well as conduct solo incident investigations, where the actor operates with a high level of sophistication (Organised Crime or above) using agreed mitigation, preparedness, and response and recovery approaches ...

with the many local and global Product Owners whose products are upstream and downstream of your own, helping to design for change and address incident management too. Connect to your skills and professional experience The ideal candidate for this role, will have already gained three to five years … Event ReasonsRole-Based Permissions (RBP) Time OffGlobal BenefitsKnowledge of additional SuccessFactors modules (Performance, Compensation, Succession) also beneficial but not essential. Support & Service ManagementChange Management preferably with an understanding of Agile ways of working.A people first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling ...

contact the recruiter directly. About the job you’re considering Our SAP Packaged Based Solutions Practice team supports and implements SAP Tax and Revenue Management (TRM) solutions to our public sector client, which is the largest implementation of its kind globally. We are a dynamic and fast-moving business … skills and experience Experience delivering and supporting SAP solutions within complex, high-volume environments, with exposure to platforms such as PSCD, Tax and Revenue Management (TRM), IS-U, FI-CA, BRIM, or related industry solutions. A strong consulting background, with the ability to develop trusted client relationships, influence stakeholders ...

contact to ensure client issues are addressed effectively and that our processes and quality standards are consistently applied. You’ll also support senior management in account growth, post-deployment success, and the transition from onboarding to business-as-usual support. The role involves collaboration with Product, Engineering, and Sales … Manage the seamless transition of customers from the Onboarding Team to Support, including effective handover of configuration knowledge and documentation. Oversee ticket triage and incident management, ensuring issues are handled within SLA and coordinated across Product and Engineering teams. Maintain and evolve support standards, processes, and documentation ...

engineers who thrive on solving operational problems and improving efficiency and would like to apply their skills to Compliance Engineering SRE. Job Responsibilities: Proactive management of our production services by measuring and monitoring availability, capacity and overall system health. Shaping software before go-live through activities such as system … design consulting, capacity planning and launch reviews. Scaling and evolving systems by pushing for changes that improve capacity and reliability. Practicing sustainable incident management in a blameless postmortem culture. Identifying and building improvements to system behavior, control and monitoring tools. Defining and maintaining Service Level Indicators (SLIs ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

planning, operational readiness reviews, and launch reviews. Scale and evolve systems by driving changes that improve reliability, capacity, performance, and operational resilience. Practice sustainable incident management through clear escalation, effective remediation, and a blameless postmortem culture. Identify and implement improvements to system behavior, controls, observability, and monitoring tools. … financial markets, technology, and continuous learning. ABOUT GOLDMAN SACHS The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded ...

planning, operational readiness reviews, and launch reviews. Scale and evolve systems by driving changes that improve reliability, capacity, performance, and operational resilience. Practice sustainable incident management through clear escalation, effective remediation, and a blameless postmortem culture. Identify and implement improvements to system behavior, controls, observability, and monitoring tools. … financial markets, technology, and continuous learning. ABOUT GOLDMAN SACHS The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded ...

Consider This Opportunity? This is an excellent opportunity for a Junior Cloud Infrastructure Engineer to gain broader exposure across cloud platforms, infrastructure support, monitoring, incident management and technical escalation. You will work alongside experienced engineers while developing the skills needed to progress within cloud infrastructure and engineering. ...

code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting and platform resilience. * Collaborate with engineers, architects, product teams and stakeholders whilst coaching and mentoring colleagues. Essential Skills for the Senior ...

code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting and platform resilience. * Collaborate with engineers, architects, product teams and stakeholders whilst coaching and mentoring colleagues. Essential Skills for the Senior ...

mitigation). Manage DR programs/projects across a matrixed organization, including scope, schedule, budget, resources, risk, and communication. Integrate DR planning with Major Incident Management, Business Continuity, Cybersecurity, Network Operations, Application and Infrastructure teams. Build and maintain DR standards, methodologies, playbooks, and execution practices. Lead tabletop exercises … Program Analysis, Discovery & Continuous Improvement Identify opportunities to strengthen preparedness by assessing technology resilience, operational processes, organizational capabilities, and lessons learned. Support adaptive program management to promote continuous learning and improvement. Partner with business and technical teams to develop, analyze, and maintain metrics, data sets, and models supporting ...

ability to troubleshoot remotely using a variety of toolsets At least 3 years of experience in an IT support organisation Strong understanding of ITIL incident management, including upholding SLAs and communication with customers Experience with researching complex issues Self-motivated achiever who gains satisfaction from providing excellent customer … deliver on time and to customer quality expectations. In-depth project delivery experience including compliance to strict MoD Guidelines and Standards. Demonstrable configuration management experience SC clearance required Desirable: LAN, WAN, 4G and Wifi Ethernet, Secure+ Ethernet, ADSL, FTTC, SOGEA, etc Understanding of core networks and circuit mapping, VLANs ...

will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full-stack observability solutions, including application ...

help our clients negotiate a rapidly changing world by working with them to manage and mitigate the risks they face. We specialise in management systems compliance & expert advice across a broad spectrum of standards, schemes & business improvement services including customised training & assurance. In Inspection Services, we certify safety critical … align with industry best practices and organizational goals.Foster a culture of service excellence, collaboration, and continuous learning within the team.Key Responsibilities:Team Leadership and Management:Oversee the daily operations of the global Service Desk, ensuring consistent delivery of support services across.Line manage 3 Service Desk Team Leads ...

including the development and mentoring of the Level 2 Analyst, monitoringnetworks to actively remediate unauthorised activities. Requirements Tasks: Developand integrate security event monitoring and incident management services. Respond tosecurity incidents as they occur as part of an incident response team. Implementmetrics and dashboards to give visibility ...

applications and learning new systems.Organised and accurate when managing several tasks or priorities.Experience of 1link or another automotive related platform is beneficial.Experience of CRM, incident-management or ticketing systems is beneficial.Knowledge of the automotive, fleet, leasing or vehicle maintenance industry is beneficial.Customer focused and approachable.Calm and resilient under ...

systems. Organised and accurate when managing several tasks or priorities. Experience of 1link or another automotive related platform is beneficial. Experience of CRM, incident-management or ticketing systems is beneficial. Knowledge of the automotive, fleet, leasing or vehicle maintenance industry is beneficial. Customer focused and approachable. Calm ...

those Lead and collaborate on responsive and high impact evaluations Provide a rapid evaluation and epidemiology science advice function to support standard & enhanced response Incident Management Teams (IMTs) as appropriate Provide evaluation & epidemiology science advice to the Centres for Climate and Health Security and Pandemic Preparedness Establish strategic … activities Support the translation of scientific evidence into policy and practice as appropriate, working closely with the Behavioural Science & Insights Division and the Research Management & Knowledge Division. Main duties of the job The Epidemiology and Information Scientist will support colleagues in the provision of a range of activities including ...

monitoring, alerting and observability across cloud environments Working alongside Software, Platform, Cloud and Security Engineers to improve reliability and operational excellence Contributing to post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience … Production Engineering, Cloud Operations or NOC environment with exposure to: Linux systems administration AWS cloud infrastructure Kubernetes and Docker Production support and incident management Python, Bash or Go scripting Monitoring and observability platforms such as Grafana, Prometheus, Datadog, Splunk or CloudWatch Networking fundamentals including DNS, TCP/ ...

annual Disaster Recovery test Skills & Attributes: Knowledge of relational database design fundamentals Knowledge of database components and capabilities Understanding of Continuity Mgmt including backups, Incident Mgmt, Problem Mgmt, Change Mgmt and Capacity Mgmt Knowledge of HA and DR Knowledge of database best practices A breadth of experience in Production ...

Cloud Operations Engineers, delivering scalable, governance-driven cloud services with a customer-first focus. You will own deployments in Azure/AWS, define incident management, monitoring, cost optimization, and operational reporting, while partnering with Product Engineering and QA to ensure service levels. #J-18808-Ljbffr ...

engineering, IT, and business units to deliver reliable, governed services for a global user base of 16,000+. The role focuses on operational excellence, incident management, change and release governance, and continuous improvement within a multinational environment. #J-18808-Ljbffr ...

Manage and coordinate service users' care, referrals and onward support. Work autonomously whilst collaborating effectively with colleagues and partner organisations. Contribute to clinical governance, incident management, audits and service development initiatives. Support the continuous improvement of an evolving digital healthcare service. About You To be successful in this ...