26 to 34 of 34 SLA Jobs in the West Midlands

business goals and regulatory requirements Own stakeholder relationships across capital and operational projects, delivering procurement strategies that maximise value and minimise risk Implement and manage supplier performance frameworks, including SLA tracking, governance processes, and continuous improvement initiatives IT Procurement Manager requirements... Proven experience in Cyber & Technology procurement, including contract negotiation, execution, and post-award management Strong stakeholder engagement skills and More ❯

the CEO £20m turnover business, expected to double to £40m, with 146% growth in the last 2 years Suitable for a senior Operations Manager with experience in field operations, SLA management, and mobilisation Requires some engineering background or technical understanding, especially related to electrical, software, or hardware interfacing Salary: £75,000 - £85,000 plus car or allowance; over More ❯

latest information. Chase subcontractors for ETA's and updates Raise purchase orders upon request Work with Mangers & Clients within your area Follow escalation process ensuring jobs are completed with SLA Salary to be confirmed at interview. This position will be discussed in greater detail at interview stage. The hours available are: Monday to Friday 08.00am to 17.00pm If you think More ❯

. Ownership of process, documentation, and technical problems/issues (even when they are passed onto 3rd party suppliers for a final resolution). Working within Service Level Agreement (SLA) guidelines and responsible for making recommendations to change SLAs (if appropriate). Responsible for liaison with other members of the IT team to ensure that they are kept up to … date on relevant issues. Manage calls and logging through the current Helpdesk/Knowledgebase System ensuring that all SLA, Training requirement, Hardware Analysis statistics are accurate. Effectively managing the Quality of Service of the network. Working on call 24 hours per day on a shared basis with other IT Engineers/Managers. Experience required: Proven experience working as a Network More ❯

primary purpose of this role is to be responsible for the workflow and support of the Service Delivery Manager Major Accounts. This role manages customer services, ensuring adherence to SLA and being the first line support to the Service Coordinators where required. Key Responsibilities: Accountable for ticket management, ensuring allocation and tickets being resolved within SLA and at a high … new customers and engage with the Customer and Services Transition Manager to ensure seamless transition into BAU services Support service SLAs and manage the team accordingly to achieve the SLA alongside service-related tasks Support and engage with the Operational Managers to ensure order queries are resolved and the customers are updated Support the Operational Huddle led by the appropriate More ❯

in-life, real-time issues and flagging any requirements for "jeopardy management". You will see all programmed works on-site through to completion, meeting set KPI's and SLA's. As the Field Compliance Supervisor, you will support Civils & Fibre gangs employed by Telent's suppliers locally to ensure all safety, compliance and quality standards are being met through … training as part of the Field Compliance Supervisor role (overnight stays may be required) Complete any necessary works out of hours or on weekends to meet KPI's/SLA's as part of the role and contract deliverables Field Compliance Supervisor - Who you are: You are a skilled Field Compliance Supervisor with experience overseeing civils, poling, or cable/ More ❯

in-life, real-time issues and flagging any requirements for "jeopardy management". You will see all programmed works on-site through to completion, meeting set KPI's and SLA's. As the Field Compliance Supervisor, you will support Civils & Fibre gangs employed by Telent's suppliers locally to ensure all safety, compliance and quality standards are being met through … training as part of the Field Compliance Supervisor role (overnight stays may be required) Complete any necessary works out of hours or on weekends to meet KPI's/SLA's as part of the role and contract deliverables Who you are: You are a skilled Field Compliance Supervisor with experience overseeing civils, poling, or cable/cabling gangs in More ❯

in-life, real-time issues and flagging any requirements for “jeopardy management”. You will see all programmed works on-site through to completion, meeting set KPI’s and SLA’s. As the Field Compliance Supervisor, you will support Civils & Fibre gangs employed by Telent’s suppliers locally to ensure all safety, compliance and quality standards are being met through … training as part of the Field Compliance Supervisor role (overnight stays may be required) Complete any necessary works out of hours or on weekends to meet KPI’s/SLA’s as part of the role and contract deliverables Who you are: You are a skilled Field Compliance Supervisor with experience overseeing civils, poling, or cable/cabling gangs in More ❯

in-life, real-time issues and flagging any requirements for "jeopardy management". You will see all programmed works on-site through to completion, meeting set KPI's and SLA's. As the Field Compliance Supervisor, you will support Civils & Fibre gangs employed by Telent's suppliers locally to ensure all safety, compliance and quality standards are being met through … training as part of the Field Compliance Supervisor role (overnight stays may be required) Complete any necessary works out of hours or on weekends to meet KPI's/SLA's as part of the role and contract deliverables Who you are: You are a skilled Field Compliance Supervisor with experience overseeing civils, poling, or cable/cabling gangs in More ❯