151 to 175 of 337 Remote Customer Engagement Jobs

Digital Channels - a newly created, strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank’s digital strategy across all … customer-facing platforms. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including web and mobile, as well as core systems linked to customer engagement, onboarding, trade finance, and CRM. This is a high-impact, cross-functional role that will see you working closely with senior leadership, product, technology, and … operations teams. You’ll balance innovation and efficiency while ensuring customer journeys are seamless, secure, and aligned with regulatory standards. Key Responsibilities Develop and implement the digital channels strategy in line with business goals Own the end-to-end customer journey across key digital platforms Drive continuous improvement and innovation in digital product delivery Oversee platform performance and More ❯

out campaigns, and make a real impact from day one. Responsibilities: Take ownership of CRM strategy Design and run data-led, personalised campaigns across multiple CRM channels to improve customer engagement and loyalty Work closely with teams across the business to ensure CRM activity supports wider goals and enhances the full customer journey Use customer insights … it is effectively set up, maintained, and continuously optimised What you will need: Strong CRM marketing experience, ideally with exposure to platform implementation and campaign optimisation Skilled in analysing customer data, market trends, and competitor activity to inform strategy Confident managing change, improving processes, and working across teams to drive results Proficient in using analytics tools and A/ More ❯

Implementation Engineer - Apprentice Location: Remote in Location (Belfast) Department: Customer Success Reports to: Director of Implementation About the Role As an Implementation Engineer - Apprentice , you are instrumental in delivering Nucleus products in the post sales cycle. This technical role is responsible for deploying vulnerability management solutions to our rapidly growing customer base. The Nucleus Implementation team is staffed … with security architects with software development experience who can manage customer stakeholders to drive projects to completion. If you're a curious person with a blend of technical and soft skills, we'd love to welcome you aboard. What You'll Do Manage short term customer engagements to unblock their technical use cases Develop and maintain parsers and … other scripts/tools to resolve customer's unique challenges Collaborate with the product team to prioritize and productize solutions to impactful issues Build strong relationships with customers, providing exceptional customer service and support Strive to improve process efficiency and team performance by continuously identifying areas to enhance our post-sales motion Understand how integrations work end to More ❯

with prospective clients, understanding their data orchestration needs, and providing tailored solutions through Astronomer's platform. As an Account Executive, you will play a critical role in expanding our customer base and contributing to Astronomer's mission of delivering the world's data. This role requires regular onsite work at an office, as well as periodic travel based on … business and customer needs. What You Get to Do: Drive Revenue Growth: Own and exceed revenue targets through full-cycle sales, from prospecting to deal closure. Customer Engagement: Build strong relationships with prospective clients, understand their challenges, and articulate how Astro can solve their needs. Strategic Prospecting: Identify and qualify new opportunities by leveraging outbound techniques and … engaging inbound leads. Solution Selling: Deliver compelling product demonstrations and craft tailored proposals that align with the customer's goals. Collaboration: Work closely with internal teams, including marketing, customer success, and product development, to ensure customer satisfaction and seamless onboarding. Market Insights: Stay informed about industry trends, competitive offerings, and emerging technologies to better position Astro as More ❯

to expand our operations to match our ambitious growth plans. At the heart of this journey is our wider Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy. The successful candidate will be the local technical expert and strategic advisor to our customers and bridge the gap between DeepL's technical features and the … customer's desired outcomes, ultimately driving adoption and satisfaction. Our Solutions Consultants are a global group of product experts who work hand in hand with our Account Executives, ensuring every customer's technical needs are met. Through regular knowledge exchange across regions, they stay at the forefront of innovation, ready to guide our larger SME and Enterprise clients … to guide prospects toward successful adoption and measurable impact for both API and enterprise engagements. Develop, manage, and deliver (enablement) tools, training resources, and dashboards to keep Sales and Customer teams up-to-date on emerging product capabilities Collect and share market and product feedback with Marketing and Product teams, influencing roadmap priorities and shaping open-source developer offerings. More ❯

high-value enterprise customers. In this highly collaborative and strategic role, you'll own key relationships, drive adoption and outcomes, and act as the central point of accountability for customer health, revenue performance, and long-term success. Success in this role means you are deeply attuned to customer health, have a sharp eye on expansion opportunities-especially as … they relate to Agentic AI, and consistently deliver measurable business impact through close alignment with Services, Support, and Customer Success teams. What You Will Do Customer Ownership & Growth Act as the primary commercial owner for a portfolio of strategic enterprise accounts. Drive retention, upsell, and expansion strategies with full accountability for revenue outcomes. Manage the entire sales lifecycle … Expansion Strategy Proactively identify and close opportunities related to Agentic AI adoption. Articulate how AI capabilities drive business outcomes in supply chain risk, compliance, and analytics. Educate and align customer stakeholders on emerging AI features and product roadmaps. Cross-Functional Collaboration Work hand-in-hand with Customer Success, Support, and Services teams to align around:Customer lifecycle More ❯

in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the … positive impact on its customers, employees, and communities. The Role Veeva Network is a comprehensive Master Data Management (MDM) solution that helps life sciences companies manage critical product and customer data. Veeva OpenData is a customer reference database offering access to more than 16 million healthcare professional and organization profiles. Our solutions enable faster go-to-market and … more informed customer engagement across the commercial landscape. As our client base continues to expand, we are seeking a highly skilled MDM Technical Architect to lead complex enterprise-level implementations across Veeva Network and OpenData. You will work closely with commercial life sciences customers to design, implement, and optimize robust MDM architectures. This role requires a blend of More ❯

their household services, we would love to hear from you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuous improvement of our CRM capability across channels, including mobile and web applications. You'll be commercially and analytically minded, and … for CRM success as the service scales. What you'll be doing Being hands on with our tools, building and implementing acquisition, in-life and retention programmes across multiple customer touch points to deliver value for customers and the business Acting as the CRM voice in our Utrack team, leading the development and implementation of a CRM experience that … strategy, driving incremental campaign effectiveness improvements Championing the continuous improvement of CRM, through application of our tools and data What we're looking for Owning and delivering multi-channel customer contact/CRM strategies, ideally involving mobile app, push, and email. Using Customer Engagement Platform (Braze) and Customer Data Platform (HighTouch), to create, send and report More ❯

technical foundation, outstanding verbal and written communication abilities, and a demonstrated track record of designing and articulating innovative solutions. Responsibilities: Proposal Content Development: Collaborate with sales teams to identify customer needs and requirements. Develop compelling proposals that articulate our solutions and value proposition. Conduct thorough technical assessments and feasibility studies to ensure the viability of proposed solutions. Solution Architecture … Research best-practice technical solutions Design and document scalable, secure, high-performance solutions aligning with customers' business objectives. Stay up to date with emerging technologies and industry trends. Customer Engagement: Present solutions to potential customers Provide technical support and assistance as needed. Qualifications: Bachelor's degree in computer science, Engineering, or a related field. 5+ years of experience More ❯

the business and Digital Product teams utilising platform capabilities. This role will be aligned to the Salesforce platform covering platform capabilities such as: SalesCloud CRM Experience Cloud Marketing Cloud (Engagement & Personalisation) Service Cloud & Field Service Data Cloud AppExchange integrations such as Conga (document generation) Responsibilities: Collaborate with the Platform/Product Owner(s) in end-to-end ownership of … the platform technology stack (Salesforce) Strong soft skills, able to operate effectively at Enterprise level. Experience in greenfield Salesforce implementations. Ability to act as a Programme Architect and support customer engagement as needed. Familiarity with Salesforce Trailhead and certifications is essential. Has driven change and improved ways of working Ability to engage with stakeholders at all levels of More ❯

audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. StackAdapt is the no. 1 performing programmatic advertising platform helping … brands accelerate customer engagement and acquisition. This state-of-the-art platform is where some of the most progressive work in machine learning meets cutting-edge user experience. Ranking the highest in performance by G2 Crowd for the fourth time, we're one of the fastest growing companies in Canada and ranks 6th in Deloitte's Technology Fast … any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: Ad Age Best Places to Work 2024 G2 Top Software and Top Marketing and Advertising Product for 2024 Campaign's Best Places More ❯

channels. You'll use testing and data insight to continually improve performance and ensure communications are timely, relevant, and effective. Own and manage the CRM marketing calendar to drive customer engagement and hit KPIs Generate new content ideas and align campaigns with wider marketing plans Deliver campaigns from brief to build, working closely with copy and design Plan More ❯

channels. You'll use testing and data insight to continually improve performance and ensure communications are timely, relevant, and effective. Own and manage the CRM marketing calendar to drive customer engagement and hit KPIs Generate new content ideas and align campaigns with wider marketing plans Deliver campaigns from brief to build, working closely with copy and design Plan More ❯

channels. You'll use testing and data insight to continually improve performance and ensure communications are timely, relevant, and effective. Own and manage the CRM marketing calendar to drive customer engagement and hit KPIs Generate new content ideas and align campaigns with wider marketing plans Deliver campaigns from brief to build, working closely with copy and design Plan More ❯

channels. You'll use testing and data insight to continually improve performance and ensure communications are timely, relevant, and effective. Own and manage the CRM marketing calendar to drive customer engagement and hit KPIs Generate new content ideas and align campaigns with wider marketing plans Deliver campaigns from brief to build, working closely with copy and design Plan More ❯

the problems Success for this role is someone who can drive features through to completion, delivering high-quality results while dealing with ambiguity, and creating products that drive more customer engagement with the StackAdapt platform Excellent collaborator, able to tailor your approach when working with Product, Design, Engineering, Data Science, and Revenue teams Keen design sense; you're … any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: Ad Age Best Places to Work 2024 G2 Top Software and Top Marketing and Advertising Product for 2024 Campaign's Best Places More ❯

the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with … Console. Additionally, you will have the opportunity to influence roadmap priorities, propose innovative solutions that will enable Twilio to achieve its goal of being the world's most trusted customer engagement platform. Responsibilities In this role, you'll: Design, develop, test and deploy new features using technologies such as React, Typescript, Playwright, Jest and Buildkite. Own your own More ❯

our go-to-market strategy, managing sales cycles from lead generation to close, and working collaboratively with the founder and CCO. This role requires a hands-on approach to customer engagement, shaping technical discussions and helping prospects understand what they can build on our platform. What You'll Do As a Founding Technical Account Executive, you'll be More ❯

executing, and optimising impactful online marketing campaigns that showcase Vixio's regulatory intelligence products and services. Leveraging your strong expertise in Financial Services, you will analyse market trends and customer behaviours to craft precise, data-driven strategies across diverse digital channels, including paid advertising, social media, email marketing, search engine marketing, and content creation. You will continuously monitor and … sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business goals to elevate brand awareness, drive high-quality lead generation, and deepen customer engagement. Key Responsibilities: Develop and implement digital marketing campaigns across multiple platforms (e.g., Google Ads, social media, email marketing, SEO, etc.) Manage and optimise website content and SEO including … marketing strategies effectively. Digital marketing expertise - Proficiency in SEO, PPC, social media advertising, email marketing, and content marketing Data analysis and interpretation - Ability to analyse campaign performance metrics and customer data to optimise marketing efforts Experience with Marketing Automation Tools - Familiarity with platforms like Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign Manager and Social Media Management tools for scheduling More ❯

s most popular Open Source storage software. (Remote/Hybrid) From your home office or regional hubs, iXians across the globe collaborate in real-time to deliver the best customer experience possible. Light on meetings, our agile stand-up environment helps all employees develop relationships and better deliver outcomes. We live our values every day, striving to be inclusive … EMEA Sales Engineer is a critical technical resource supporting our rapidly growing EMEA sales organization. As the technical expert bridging the gap between our world-class TrueNAS solutions and customer requirements, you'll work directly with Account Executives, channel partners, and enterprise customers across Europe, Middle East, and Africa to architect, design, and demonstrate storage solutions that solve real … pursue kaizen. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Customer-Facing Technical Leadership Conduct technical discovery sessions with prospects and customers to assess current infrastructure, pain points, and strategic requirements Design and present TrueNAS solutions that address specific customer More ❯

While not directly responsible for people management, the PSA plays a pivotal leadership role by elevating the team's technical capabilities, aligning enterprise architecture best practices, and influencing both customer outcomes and internal product strategy. Responsibilities: Lead and architect the most complex, high-value, or strategically significant pre-sales and customer solution requirements. Owning the technical direction for … strategic opportunities and, where appropriate, supporting the wider Solution Architecture team on their own engagements. Serve as an escalation point for technical solutioning pre-sales risks and critical customer engagements. Provide ongoing coaching, mentorship, and development support to Solutions Architects and Customer Sales Engineers. Design and lead technical enablement initiatives, knowledge-sharing sessions, and architecture reviews. Act as … senior contributor in cross-functional working groups (Product, Security, Professional Services) to align solutions with Docebo's business needs. Provide strategic feedback to Product Management based on industry trends, customer challenges, and architectural patterns encountered in the field. Engage in go-to-market planning for new features or services requiring complex solution positioning. Contribute to defining architectural standards, reusable More ❯

Must be eligible for SC Clearance We are seeking a proactive and creative Marketing Manager to develop, implement, and execute marketing strategies that drive brand awareness, lead generation, and customer engagement. Working in a small business environment, the ideal candidate will be hands-on, versatile, and able to work both strategically and tactically across all areas of marketing. We … are a customer-focussed consultancy business, providing high-end cyber security consultancy services that aim to improve the overall security resilience of our customers. This is a key role in a small but growing business, ideal for someone who thrives on variety, is comfortable with technical subject matter, and can translate complex cyber security services into clear, engaging messaging … Ensure consistency across digital, print, proposals, and partner communications. Build awareness in target sectors through PR, partnerships, and awards entries. Market Research & Analysis Track market trends, competitor activity, and customer preferences. Use insights to inform marketing strategies and product positioning. Event Management Plan and manage participation in industry events, expos, and webinars. Run tailored account-based marketing (ABM) or More ❯

on each person's specific expertise areas, the needs of both the candidate (e.g., availability & part-time flexibility, desired work scope & tasks, continued professional development), the needs of direct customer projects (e.g., specific project taskings, and contractual or deliverable obligations), and ongoing company initiatives they are supporting (strategic planning roles, customer engagements, corporate activities, etc.). Example activities … range from direct support to DoD customer programs (e.g., studies & analysis, advisory, or other part-time roles in your related field), contributing to our business opportunities (e.g., strategic goals & strategy development, technical solutions & whitepapers, supporting RFI or proposal development teams, and internal research & development (IRAD) projects. In addition, our team routinely participates in or leads internal professional development initiatives More ❯

continued growth and demand for their products, they now urgently need an ERP Consultant to bolster their team. This role would suit an ERP Consultant with experience in complex customer engagements and developing functional requirements. Alternatively, someone with a finance or accounting background looking to make a career change is also encouraged to apply. This role is hybrid within More ❯

knowledge of databases and methodologies to determine appropriate sources, determine indicators and relationships, and generate intelligence support packages. Provide tailored communications to innovation stakeholders in meetings, demos, and other customer engagements, as well as support analytic innovation, development, and data analytics activities to customers and stakeholders. Brief customers on assessments and prepare briefings based on finished analysis, including preparing More ❯