26 to 50 of 118 Remote/Hybrid Customer Engagement Jobs

that reporting, and performance management targets are met. You will be an advocate of our customers internally in UP3, working closely alongside our Customer Success Managers (CSM) to maximise our customer experience and drive continuous service improvement. Regular scheduled on-call shift cover will be required, and occasional … that needs doing, roll up your sleeves and get it done. Remember, at some point, you did something for the first time. Key Responsibilities Customer Relationships: Building and maintaining strong relationships with customer operational stakeholders, acting as the primary point of contact for all Managed Service related issues. ...

user who are looking to add a CRM Product Specialist to their business systems team. This role will be focused around enhancing the Customer Engagement platform and driving continuous improvement. Responsibilities Lead the product roadmap for D365 CRM, ensuring alignment with business goals and user needs. … Strong experience working with Dynamics 365 CE in a Product owner, CRM Specialist or Functional Consultant role Solid understanding of CRM processes across Sales, Customer Service and Customer Insights modules. Proven ability to gather requirements, manage backlogs, and deliver enhancements in an Agile environment Excellent communication skills with ...

improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure ...

Title: Senior Consultant - Data Science (Customer Data) Salary: £60,000-£70,000 + ~£4,000 bonus Location: Hybrid (UK-based) Type: Permanent About the Role We're hiring a Senior Consultant - Data Science (Customer Data) to join a global consultancy that fuses data science, creativity, and strategy … help leading brands enhance customer engagement through intelligent data solutions. You will play a key role in delivering advanced analytics and AI-driven insights within customer and marketing contexts. This is an exciting opportunity to combine technical excellence with consulting impact across major clients and industries. What ...

collaborative Event Program Manager to manage and support the production of third-party hosted and corporate events that drive demand generation, brand awareness, and customer engagement. This role is ideal for a detail-oriented event professional who thrives in fast-paced environments, enjoys creative problem-solving, and wants … play a central role in shaping memorable event experiences for a global technology organisation. If youre passionate about bringing people together and creating standout customer experiences, wed love to hear from you. Role Overview As an Event Program Manager, you will work closely with cross-functional teams to plan ...

site (no public transport available) Renishaw are undertaking an ambitious project to deploy Microsoft Dynamics 365 throughout the global subsidiary network, using both Customer Engagement (CE) and Finance & Operations (F&O) solutions. We are seeking an experienced Change and Adoption Lead to support the implementation of Microsoft Dynamics … defined and adopted in a consistent and effective way across the Group. Enable change measurement and KPI reporting, by defining appropriate adoption KPIs (engagement, training completion, outcomes achieved, etc.) and monitoring leading indicators to uncover blockers and guide interventions. Use feedback from existing deployments, and from testing in ongoing ...

Responsibilities Design and implement complex Dynamics 365 and Power Platform solutions within agreed project scope Develop, customise, and support Dynamics 365 (Sales and Customer Service) solutions Build scalable model-driven apps, canvas apps, and Power Automate flows aligned to agreed architectures and patterns Develop custom plugins, workflow activities … delivery timelines and quality expectations Actively contribute to agile delivery practices and continuous improvement initiatives Required Skills & Experience Strong experience with Microsoft Dynamics 365 (Customer Engagement) solution design and customisation Solid Power Platform experience including model-driven apps, canvas apps, Power Automate, and Power Pages Hands-on Dataverse ...

enterprise technology landscape. This role combines strategic vision with hands-on architectural expertise to drive modernisation across e-Commerce, CRM, marketing technology, and customer engagement platforms, while strengthening cybersecurity controls and optimising total cost of ownership (TCO). The successful candidate will work cross-functionally with senior stakeholders … defined roadmaps. Key Responsibilities The Senior Solutions Architect will: Lead major transformation initiatives, including: Replacement of a legacy e-Commerce platform with a modern, customer-centric solution Implementation of a next-generation CRM and marketing automation ecosystem Development of a unified customer data and personalisation roadmap Enhancement ...

hire a Head of Data & Insight to lead a talented team through a period of transformation, restructuring, and digital innovation. You'll shape customer engagement strategies, optimise supporter journeys, and ensure data drives measurable impact across multiple channels, helping the organisation achieve its ambitious goals. The ideal candidate … will have experience leading data, insight, or analytics teams, with a strong understanding of customer journey mapping, digital engagement, and stakeholder management. Knowledge of data structures, databases, and analytics tools is essential, with experience in email marketing platforms a bonus. What we're looking for: Leadership experience ...

please note, no public transport available) Renishaw is embarking on a major global rollout of Microsoft Dynamics 365 across our subsidiary network, covering both Customer Engagement and Finance & Operations. We are looking for an experienced Project Manager to lead end-to-end D365 implementations, guiding the transition from … both local and global teams. Ability to challenge assumptions, identify risks, and resolve conflicts. Desirable Strong understanding of D365 modules (Finance, Supply Chain, Sales, Customer Service) and their integration points. Knowledge of localisation requirements, including statutory, tax, and compliance considerations. Experience in data migration, change management, and user-training ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

through cross-functional agile teams focused on experience, development, testing, analysis, and delivery management. RESPONSIBILITIES: Lead the technical delivery of Dynamics 365 CRM/Customer Engagement solutions. Design and implement enterprise-grade solutions aligned with business requirements. Develop and manage Dataverse solutions, including PCF controls and custom pages. … TypeScript and CRM SDK/REST APIs. Experience delivering solutions in Agile environments. Understanding of Azure and cloud-based architectures. DESIRABLE EXPERIENCE: Dynamics CRM Customer Service and Marketing implementations. Experience building portals with Power Pages. Managing enterprise-level relationship management processes. Setting standards for development and ensuring quality assurance. ...

strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank … digital strategy across all customer-facing platforms, with particular ownership of the Backbase digital banking platform. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including web and mobile, as well as core systems linked to customer engagement, onboarding, trade ...

Project Manager Location: Gloucester (1 day per week) + UK customer site visits Salary: Up to £50,000 per annum Benefits: Hybrid working, customer-facing delivery exposure, career progression into IT services Our client, a leading IT services organisation, is hiring a Project Manager to deliver network, security … broader IT infrastructure projects across a varied UK customer base. This role offers the opportunity to transition from a SaaS environment into IT services delivery, working on end-to-end technical projects with real customer impact. You’ll play a key role in ensuring projects are delivered ...

opportunity to join a specialist CRM agency during a period of significant growth and international expansion. You will shape data-led CRM strategies, elevate customer experience, and play a key role in transforming how major brands use data to drive commercial outcomes. The Company They are an established … agency known for delivering impactful, insight-driven customer engagement programmes. With decades of experience and a reputation for high-quality work, they partner with a diverse portfolio of consumer brands across multiple sectors. Following recent global growth, they are entering an exciting phase of evolution, expanding their strategic ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

Implementation Consultant/Product Specialist/Customer Solutions Consultant/Product Enablement Consultant Location: Glasgow or Edinburgh (Hybrid) - 2 days office 3 from home Employment Type: Permanent | Full-time Experience Level: Open to early-career and graduate applicants with an interest in Data/SQL or someone skilled … help them understand, configure, and use our platform confidently and effectively. Your work will include: Technical Enablement Configuring and tailoring the platform to meet customer needs Analysing and validating data using Excel or similar tools Troubleshooting platform issues and identifying root causes Documenting solution designs and configuration steps Customer ...

Support Analyst. Joining a like minded team, the role will involve supporting the day to day operation of my clients business critical Dynamics 365 Customer Engagement CRM system - troubleshooting user issues and involved in supporting new system enhancements. This brilliant role offers a great company culture/work …/365 CE Assisting in project related tasks such as requirement gathering/analysis, testing, training users System customisation & Power Platform configuration tasks Stakeholder engagement at all levels; providing excellent support service to users both on-site and remote Skills & Qualifications Proven experience supporting Dynamics CRM/D365 ...

growth. Act as a key member of the Senior Leadership Team. IT Service Management & Service Delivery Own end-to-end IT Service Management across customer-facing services, including service desk, incident/change management, asset and device management, and continual improvement. Manage the full services portfolio (managed services, professional … senior technical relationships with strategic vendors and partners. Lead evaluation, testing and onboarding of new technologies and manage demo and proof-of-concept environments. Customer Engagement & Internal Technology Act as a trusted technical advisor to customers, working closely with sales on solution development and innovation. Lead customer ...

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our client's products and services. Your deep understanding of network security technologies, coupled with strong … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

diaries and inboxes, ensuring priorities are aligned and time is used effectively. Coordinating internal and external meetings, including leadership team sessions, board meetings, and customer engagements. Preparing high-quality briefing materials, agendas, and follow-up actions to support strategic decision-making. Acting as a liaison between the executives ...