26 to 50 of 179 Remote/Hybrid Customer Engagement Jobs

European financial institutions, with particular focus on Executive, Product, Commercial, and Strategy leaders Execute our go-to-market strategy, positioning contextual protection as a customer engagement, retention and revenue driver Grow the Cover Genius brand within the banking and fintech ecosystem through event participation, thought leadership, and industry … highly desirable Strong existing network within European banking, neobank, or fintech ecosystems Additional languages desirable Understanding of digital banking product roadmaps, API integrations, and customer engagement metrics First class communication skills, able to present, negotiate and influence at C-level within financial services organisations Experience with regulated industry ...

Customer Success Manager £45,000 + £11,000 Bonus + Benefits | Hybrid (London) About the Company Our client is a leading provider of financial intelligence, news, data, and insights, connecting senior executives with investment opportunities across the global telecoms, media, and technology sectors. Headquartered in central London, they … highly entrepreneurial, high-growth business with ambitious expansion plans. As part of this growth, they are looking to hire a Customer Success Manager to join their dynamic Customer Success team. This is an excellent opportunity to join a fast-scaling B2B data and intelligence business in a thriving ...

Customer Success Manager (Sustainability Solutions) Location: United States, United Kingdom, Europe (Remote) About Worldly Worldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide … single source of ESG intelligence they need to accelerate business and industry transformation. Through strategic and meaningful customer relationships, Worldly provides key insights around supplier performance, product impact, trends analysis, and compliance. When a company wants to change how business is done, we enable that systemic shift. Backed ...

faster speed-to-market. With our broad offerings of hardware, software and services spanning power, cooling and structural domains and deep engineering expertise supporting customer solutions integration, we help data centers realize real business benefits today while optimizing their operations for the future Within this segment, Eaton … application engineers in charge of key accounts in implementing your designs for specific customers. Maintain oversight of all advanced engineering-related engagements to ensure customer success and satisfaction, as well as Eaton's performance as a vendor. Be highly knowledgeable about the client's business, commercial condition, structure, strategy ...

with a diverse portfolio of clients across financial services, property, insurance, technology, utilities and investment sectors, you will play a pivotal role in driving customer retention, growth and long-term success. This role is ideal for a commercially minded senior account management professional who thrives on building strategic relationships … identifying growth opportunities and delivering exceptional customer outcomes. The Role As a Senior Account Manager, you will take ownership of a portfolio of strategic accounts, managing the full customer lifecycle from onboarding through to renewal and expansion. You will work closely with senior stakeholders, helping customers maximise value ...

MSSP) is seeking an experienced Cyber Security Project Manager to join its growing delivery function. This role will take ownership of a portfolio of customer-facing cyber security and managed service projects, ensuring successful delivery while maintaining strong stakeholder engagement across customers, technical teams, and business leadership. … successful candidate will be responsible for managing multiple concurrent projects within a mature operational environment, working closely with Security Operations, Engineering, and Customer Success teams. This is an excellent opportunity for a project manager with experience in cyber security, managed services, networking, telecommunications, or IT services environments. Key Responsibilities ...

lead, develop, and scale a team of Expansion Account Executives responsible for driving growth, adoption, and long term value within our existing mid market customer base (organisations typically under $1B in revenue). Your team will own upsell, cross sell, and renewal motions, ensuring customers expand successfully while maintaining … office. What will I be doing: This role requires a leader who can build a high performing expansion engine—one that is insight driven, customer centric, and commercially disciplined. You will guide your team in identifying whitespace, deepening relationships, and aligning stakeholders around why to expand and why now. ...

sector-specific add-on services. Key Responsibilities Product strategy and roadmap Define and own the product roadmap across all in-scope offerings, balancing existing-customer commitments, new product launches and partner-driven dependencies. Develop and maintain a clear product strategy that aligns with the wider company growth plan, including … offerings, with input from Commercial, Engineering, Operations and Finance. Own the product lifecycle from concept through launch to end-of-life, including governance gates, customer migration plans and commercial readiness. Drive the productisation of currently-bespoke solutions into reusable reference architectures that can be sold and delivered consistently. ...

Account Managers, suppliers and internal teams to support the full sales lifecycle. The role would suit someone with experience in sales support, inside sales, customer support, quotations, order tracking, supplier coordination or commercial administration within an IT, technology, reseller, distribution, managed services or customer-focused environment. You will … supporting customer engagement, preparing quotations, coordinating pricing and supplier information, maintaining CRM accuracy and helping ensure customers receive a responsive, professional and efficient service. Benefits £30,000 £40,000 basic salary Bonus/commission scheme Manchester office-based role (hybrid options post successful probationary period) Pension Career progression ...

money. For everyone, everywhere. Job Description We are seeking an experienced data analyst to join our CRM Analytics team, supporting both Personal and Business customer segments. As a key member of the Marketing Analytics organisation, you will report to the Senior Manager of CRM Analytics and play a critical … will help define and execute the measurement framework for CRM initiatives, ensure data quality is top‐notch, and provide analytical expertise to truly optimise customer engagement strategies. Your work will directly influence how we acquire, engage, and retain customers by building and running data‐driven CRM programs. ...

+ Benefits A rapidly scaling consumer technology business operating in the digital entertainment space is hiring a Senior Analyst to help drive customer, product, and commercial decision-making through data. This is a highly commercial analytics role working closely with Product, CRM, Growth, Trading and Commercial teams to deliver … actionable insight across customer behaviour, retention, engagement, experimentation, and performance. The company is experiencing significant growth following recent investment and offers strong progression opportunities alongside high visibility across the organisation. What you'll be doing: Partnering with cross-functional stakeholders to solve commercial problems through data Analysing customer ...

customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt and modernise the coach industry with their innovative cloud based … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

products, with a key focus on our Freemium experiences. This role addresses an important design leadership gap, ensuring a cohesive, strategic, and customer‐focused approach to product design. The Product Design Director will provide the oversight necessary to align cross‐functional teams, define a clear experience strategy, and elevate … also to accelerating execution, strengthening our brand, and supporting long‐term business growth. Short-term goals Drive design strategies and experiences that optimize customer engagement, loyalty, and product quality. Long-term goals Lead a design team that contributes to sustainable business growth through continuous design innovation, customer ...

Account Manager (SaaS) Glasgow, Hybrid Up to £35,000 + Bonus + Benefits Are you currently managing customer relationships within a SaaS, technology, or wider B2B business and looking for a role where you can genuinely influence customer success and account growth? We are recruiting on behalf … portfolio of customers, building strong relationships, driving product adoption, conducting regular business reviews and identifying opportunities to expand accounts. You will work closely with Customer Success, Support, Projects and Sales teams to ensure customers achieve maximum value from the platform while uncovering growth opportunities. Manage and grow a portfolio ...

York, NY. What you’ll do Become an expert on Semgrep and integrating our platform into the software development lifecycle. Scope and own each customer engagement with attention towards clear and well-defined objectives and success criteria. Articulate to customers how our platform is uniquely differentiated to power … wider community, playing a key role in educating, sharing best practices, writing knowledge base articles and blogs, running workshops and presenting at events. Minimize customer friction in adopting and deploying Semgrep through building automation and creating content for external consumption. Share the voice of the customer to influence ...

portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business on a single SAP platform. That system supports multiple countries, time zones, and business-critical processes, so delivery really matters. … delivery is handled by offshore teams, so a big part of the role is successfully bridging that model with a demanding, on-site customer setting expectations, maintaining quality, and keeping trust high. What Youll Be Doing Service Management Own the day-to-day service relationship for a single ...

portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business on a single SAP platform. That system supports multiple countries, time zones, and business-critical processes, so delivery really matters. … delivery is handled by offshore teams, so a big part of the role is successfully bridging that model with a demanding, on-site customer setting expectations, maintaining quality, and keeping trust high. What Youll Be Doing Service Management Own the day-to-day service relationship for a single ...

opportunities for expansion and building long-term partnerships. Your key responsibilities as Account Manager will include: Managing and developing a portfolio of existing customer accounts. Developing and maintaining account plans, pipelines and customer engagement strategies Identifying opportunities for upselling, cross-selling and account growth Managing contract renewals … product adoption Use CRM system (HubSpot) to manage account activity and commercial opportunities The ideal candidate will have experience in a similar account management, customer success, client relationship management, B2B sales or business development role. You will be commercially minded and confident using CRM tools to manage account activity. ...

PAYE) or .10 LTD/UMB What You'll Do: As a Technical Writer, you'll play a crucial role in enhancing customer engagement and ensuring that our documentation meets the needs of our stakeholders. Here are your core responsibilities: Implement Marketing Strategies: Align customer notifications with … documentation architecture for affiliate notifications issued to external customers. Subject Matter Expertise: Become the go-to expert on documentation, collaborating closely with the customer experience team to identify key 'pain' and 'gain' points. Training & Support: Educate and train commercial and technical teams on sourcing and self-serving customer ...

Microsoft Dynamics 365 CRM Technical Consultant (omni channel/contact centre/Customer service) | Outside IR35 | £450-475 per day | Fully Remote | 6 Months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial … month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service/contact centre), please apply. Skills Required: Proven Dynamics 365 Customer Service & Omnichannel expertise - Customer Service Workspace, case management, SLAs, unified routing, and digital channels (chat, email, voice). Strong ...

Immediate Start Available I’m supporting a major digital transformation programme looking for an Agentforce Business Analyst with strong Salesforce and AI-driven customer journey experience to support the optimisation of conversational platforms and customer engagement services. What we’re looking for The right Agentforce Business Analyst … should have: • Experience working with Salesforce (Service Cloud/Agentforce preferred) • Strong business analysis skills including requirements gathering, process mapping and stakeholder engagement • Experience analysing customer journeys, conversational data and operational performance • Understanding of AI-driven solutions, digital engagement platforms or conversational tools • Ability to communicate with ...

Monitor and optimise lead conversion rates throughout the sales funnel. AI-Powered Marketing Implement and manage AI-driven marketing strategies to increase visibility and customer engagement. Use AI tools to create and optimise marketing content, campaigns, and customer communications. Develop automated customer journeys and lead nurturing sequences. … improvement. Marketing Automation Set up and manage CRM systems and marketing automation platforms. Design automated workflows for lead capture, follow-up, nurturing, and customer engagement. Integrate AI tools with existing sales and marketing systems. Ensure accurate tracking and reporting of all marketing and sales activities. Continuously improve automation processes ...

company is founder led, profitable and growing. We are hiring a Chief Revenue Officer , to lead our enterprise sales, sales development, partner, channel, alliance, customer success and field engineering teams. This position will report to the CEO and collaborate with the most senior leaders of Canonical to drive sustainable … accurate reporting and status on prospects and opportunities Review progress, metrics and results on a weekly, monthly and quarterly basis Lead for high quality customer engagement and commitment to customer delight Alliances, channels and partnerships: Our VP Alliances will report to the CRO. This lead drives ...

supporting a large UK-based digital organisation undergoing a significant data and AI transformation, with growing demand for advanced analytics across commercial and customer-focused teams. This is a contract opportunity within a fast-moving Data Science function, working in a modern cloud-based environment. The role sits within … Must-Have Experience) We are specifically looking for someone who has: Led data science projects in a commercial or enterprise environment Built and deployed customer churn prediction models in a commercial environment Developed Next Best Action/recommendation systems to drive customer engagement and value Delivered customer ...

product strategy, proposition, priorities, and lifecycle decisions, while partnering closely with Business Development and other client‐facing teams on go-to‐market planning, market engagement, and commercial execution. The Role As a Senior Product Manager, you will: Shape the direction and lifecycle for one or more products, balancing market … market planning, and launch readiness. What You’ll Do Strategic & Product Leadership Identify, validate, and prioritise market, client, and user needs through research, engagement, and analysis, translating insight into clear product decisions. Lead product positioning and proposition development for assigned products, and work with senior leadership and commercial colleagues ...