326 to 330 of 330 Remote Customer Engagement Jobs

to ensure smooth onboarding and robust technical support. This is a great opportunity for someone who thrives in a remote-first team and enjoys both structured problem-solving and customer engagement. What You'll Be Doing Leading technical integrations for new customer onboarding Managing and troubleshooting API and SSO integrations (SAML, Shibboleth, OAuth, LTI) Acting as a go … to technical escalation point for complex support queries (Level 3) Supporting the wider Customer Success and Support teams with data insights and resolution strategies Liaising with internal stakeholders to deliver tailored integration solutions Documenting processes and feeding into product improvement conversations What We're Looking For Experience with technical integrations in a SaaS or EdTech environment (3+ years) Strong More ❯

Systems Digital Intelligence, which employs around 3,500 people in the UK, we offer technical challenges, a collaborative environment, and career development opportunities spanning product development, research, consultancy, and customer engagement. Applicants must hold or be eligible for UK security clearance and meet nationality requirements. We do not support regular remote work but do offer flexible working arrangements to More ❯

includes ensuring continuous system availability, security, modernization, and operational efficiency to support FEMA's mission-critical programs and services. RESPONSIBILITIES Lead, manage, and administer quality assurance efforts to enhance customer satisfaction and deliver high-quality IT solutions in alignment with FEMA's goals. Provide the Operations Management Staff with status updates and feedback on: FEMA customer satisfaction. Internal … service performance. Lead communications to the FEMA workforce and recommend improved business solutions and processes based on customer feedback. Manage and monitor Service Level Agreements (SLAs) and address issues or escalations during the contract period. Ensure all deliverables meet required standards, best practices, and quality expectations. Foster collaboration between FEMA stakeholders and the OCIO through strong customer engagement … work. US Citizenship Certifications: Must be PMP and ITIL Certified . Skills & Experience: Five years (5) of proven leadership in managing IT service quality. Five years (5) experience with customer satisfaction metrics and service delivery assessments. Strong communication and process improvement capabilities. Expertise in aligning IT outcomes with organizational goals. Overview We are seeking a Quality Assurance Manager t More ❯

Whilst the role is fully remote there are monthly meetings in Bedford as well as scheduled socials! The Person: The ideal candidate will have 1-3 years sales and customer relationship experience, dealing with business to business sectors, exposure to the Education or Public Sectors will be preferred. Experience of dealing with tenders, mini competitions, bench marking or direct … awards. We are looking for a driven and hungry go-getter, full of enthusiasm and ambition to develop their career You will be working within Customer Engagement Team of 9 people with excellent training and support available, from day one! Working hours are flexible, typically 8 hours per day between 8:30am - 5:30pm, Monday to Friday. Our More ❯

be $10k and above, and involve POCs, multiple stakeholders, managing trials, multi-faceted pricing negotiations, and selling to executives and CXOs. This is a remote working position with occasional customer visits as required in the DACH region. Eligible candidates can be based out of Germany (any city), Amsterdam, London or Paris. Relocation assistance will not be provided for this … you'll be surrounded by the best and challenged to go farther than you have before. In this role, you will: Work on strategic account mapping & outbound prospecting Own customer engagements end-to-end, from prospecting and qualification to close Work collaboratively with a team of internal/cross-functional stakeholders to remove deal blockers Champion, role model, and … embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Commercial Account Executive experience with closing responsibility, plus 2+ years in an out-bound, prospecting role (BDR, SDR or ADR), working the More ❯