76 to 100 of 330 Remote Customer Engagement Jobs

Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take our service to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol … and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic improvements in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership … Function Build-Out: ? Define and execute the overarching customer experience strategy for the company, aligning it with company-wide objectives and market demands. ? Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and Performance Team, and Implementation and Delivery, fostering a high-performance culture across all functions. ? Own and optimise our Customer More ❯

a variety of exciting projects in a collaborative and supportive team environment? Join our clients award-winning marketing services company based in Leicestershire, where your work will power innovative customer engagement solutions for top brands. We're looking for a full-stack web developer who is eager to take ownership of their code, contribute to meaningful projects, and … A genuine interest in building user-focused solutions using the latest web technologies Why Join? Be part of an innovative company with a proven track record in marketing and customer engagement Work on diverse and challenging projects that make a real impact Enjoy a mix of in-office collaboration and remote flexibility Friendly, supportive team culture with opportunities More ❯

Description Workstream Lead The Role The Workstream Lead is accountable for delivery of one or more interdependent and mission critical change project deliveries leading to a coherent customer outcome. They deliver on behalf of the Senior Programme Manager to the customer and will have significant customer engagement with the associated authority to discuss and present issues … and resolutions to the customer as well as briefing on change progress. You will be self-motivated and be able to work autonomously and within a team to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and … to ensure on time delivery. Creation, maintenance and tracking of schedules and the timelines associated with delivery including any critical milestones. Reports and returns as required by programme governance Customer engagement, relationship management and the engagement of other stakeholders as required to deliver the workstream. Risk management of the workstream. Act as Subcontract Project Manager as required More ❯

leverage your deep technical expertise to architect, integrate, and support sophisticated solutions, ensuring our partners achieve unparalleled success. Your insights will directly influence our product roadmap and enhance the customer journey from initial engagement through long-term adoption. If you are a solutions-driven engineer with a passion for innovation and a knack for translating complex technical concepts … into tangible value, we encourage you to connect with us. Key Responsibilities: Strategic Customer Engagement: Act as a trusted technical advisor, leading discovery sessions to deeply understand customer requirements, challenges, and objectives. Provide expert guidance on product usage, best practices, and custom integration strategies. Technical Solution Design & Delivery: Architect and deliver compelling technical presentations, demonstrations, and proof … teams to develop robust technical proposals, solution architectures, and implementation strategies that showcase the full potential of our platform. Hands-on Integration & Development: Write production-quality code to facilitate customer API integrations and develop custom tooling for seamless interoperability. Proactively diagnose and troubleshoot complex technical issues, providing timely and effective resolutions. Product & API Enhancement: Collaborate closely with engineering and More ❯

are looking for a talented Senior CRM Executive to join our marketing team and work alongside our funding managers, playing a crucial role in driving targeted campaigns and CRM engagement strategies. J ob overview At Swoop, we prioritise data-driven decision-making to optimise our marketing strategies and deliver exceptional customer experiences. As the Senior CRM Executive will … building close relationships with internal teams including; funding managers, growth team, data team, CRM team, operations, and other product areas. This role plays a pivotal part in shaping our customer engagement strategies through data insights, directly influencing our growth trajectory. You will be instrumental in creating and executing effective content-driven campaigns to ultimately drive registrations, re-engagement … there will be an emphasis on targeted, data-driven email marketing, you will also be encouraged to laterally and work with the global marketing team to deliver wider re-engagement initiatives. Responsibilities Content strategy and development Develop and execute a content strategy aligned with the objectives of the global marketing team alongside the various finance product areas - with data More ❯

About the role The Director of Project Management will be responsible for leading and growing a multi-disciplinary/multi-skilled team of customer facing Implementation Programme and Project Managers across the UK and Kochi. These programme and project managers are responsible for the successful implementation of Zellis' solutions and services on stand-alone engagements or as part of … a wider project team, and whilst focussed on solutions and systems delivery, support other customer engagements including management consultancy, BI and analytics and sales/commercial growth. They will be an extremely strong people leader who will be accountable for building a centre of excellence in the UK and Kochi for programme and project management. They will own developing … leading role in transformation, by creating and developing new and improved approaches to Implementation and working across Zellis (especially with Zellis Product and IT teams) to automate and accelerate customer delivery whilst not losing sight of quality and customer success criteria. They will help embed change for new tools and ways of working and will accelerate the adoption More ❯

along with subject matter experts and developers in the Open Source Community. What you will do Develop relationships with key business and IT stakeholders and become an expert on customer implementations by understanding their top business goals and priorities Understand customers' technical infrastructure, hardware, processes, and products Deliver key portfolio updates and assist customers with product upgrades Inform customers … advise them on mitigation strategies Perform initial or secondary investigations and respond to online and phone support requests Troubleshoot technical issues and guide issue escalation with Red Hat and customer teams Provide advice and guidance to customers about their current and future use of Red Hat's offerings Perform technical reviews and share knowledge to proactively identify and prevent … issues Manage customer cases and maintain clear and concise case and customer documentation; craft customer engagement plans Build a sense of trust with customers and serve as their advocate within Red Hat Engage with Red Hat Engineering teams to help develop solutions, based on customer engagements, as well as personal experience, that guide platform adoption More ❯

and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle - from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯

Amazon Seller Central and other marketplaces, ensuring optimal product listings, pricing, and promotions. Provide local market insights to the D2C online shop team enhancing user experience, conversion rates, and customer retention. Coordinate with internal teams to ensure cohesive branding and messaging across all channels. Performance Marketing & Advertising Steering performance marketing campaigns across marketplaces and the D2C channel, focusing on … ROI and customer acquisition. Working alongside the Head of Online Shop to ensure cohesion between channels in UK and the overarching marketing/promotion strategy. Monitor and analyse campaign performance, adjusting strategies to meet KPIs. Cross-Functional Collaboration Work closely with the Purchasing and Logistics teams to forecast stock requirements and manage supply chains. Collaborate with Customer Service … and Supply Chain departments to ensure a seamless customer experience. Lead the UK B2C team, fostering a culture of innovation and continuous improvement. Market Expansion & Innovation Identify and evaluate opportunities for expansion into new marketplaces and social commerce platforms. Stay abreast of industry trends, competitor activities, and emerging technologies to inform strategic decisions. Implement innovative solutions to enhance customer More ❯

an exciting opportunity to develop and enhance D365 across an established business. You will be involved in future implementations and upgrades throughout the company. Experience: Experience with Dynamics 365 Customer Engagement (CE) Development and Power Platform C# .NET, Azure, SQL, and JavaScript plugin coding experience Power Platform experience is beneficial but not essential Experience with code review, testing More ❯

and completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving. You will be a highly confident and motivated individual with prior experience in Fourth Solutions. This individual will work with our Sales, Project Management … Professional Services, Solution Consultants and Customer Success teams in every stage of the customer life cycle to provide new and existing customers with a quality implementation. You will work closely with Fourth's prospects and customers understanding their business, payroll and pension implementation to meet their requirements to enable the delivery of their payroll and pension that works … well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the implementation service and the ability to transform our customers' requirements as well as consulting on best practice within payroll and pension.You will build great relationships and act as an ambassador for the company and our products. The role Payroll & Pension Implementation More ❯

Solutions Architecture Specialist (Presales) Apply The Solutions Architecture (SA) organization serves as solution and product Subject Matter Experts, providing technical guidance at strategic points throughout the customer lifecycle. As Solution Specialists, we collaborate across multiple functions-including Sales, Solutions Engineering, Product Management, Marketing, and Professional Services-to help drive technical wins, align on customer use cases, optimize solution … drive pipeline momentum and close deals by delivering technical validation, product demonstrations, and hands-on enablement Deliver advanced product presentations, technical deep dives, evaluations, workshops, and POVs to align customer needs with product capabilities Translate customer business and technical challenges into scalable best practices, patterns, and reusable assets that accelerate field execution Develop and maintain deep expertise across … degree in an engineering or related program from an accredited college/university, or equivalent experience Strong ability to thrive in fast-paced environments with a focus on impactful customer engagement Ability to work independently with high autonomy in remote-first teams Excellent communication skills with experience creating and delivering technical content to audiences of varying expertise Deep More ❯

Posted Thursday, May 22, 2025 at 6:00 AM At VertexOne , helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve … customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It's been in the DNA of our people since we started supporting utilities' customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our greatest assets, so we pride ourselves on being 'Employee First'. As such … employee experience and creating an exceptional company culture. We connect water, gas, and electric utilities, retailers, and energy service providers to their customers and their business operations, transforming the customer experience for the energy and utility industry. We work with our clients to transform their service delivery, focusing on enhancing their capability, ambition, and brand. Position Overview: The Senior More ❯

diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed … customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email … the Role As a Software Engineer you will be working in one of our scrum teams, building new functionality, and scaling our platform to deal with our ever increasing customer and data volumes. Working in the Product Engineering team, you'll work alongside Product Managers, Quality Assurance Engineers, and many other talented people. We ship regularly, with automated deployments More ❯

Implementation Specialist III (FICA) Utility background is required United States Job Description Posted Monday, May 12, 2025 at 6:00 AM At VertexOne , helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps … utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It's been in the DNA of our people since we started supporting utilities' customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our greatest … to prioritizing the employee experience and creating an exceptional company culture. Position Overview: The Senior Implementation Specialist at VertexOne will lead our clients through the implementation process of our Customer Information System (CIS) and analyze client business needs and translate them into functional and design specifications. This customer-facing role involves managing multiple projects and relationships, supporting software More ❯

Implementation Specialist II (FICA) Utility Background is Required United States Job Description Posted Monday, May 12, 2025 at 6:00 AM At VertexOne , helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps … utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It's been in the DNA of our people since we started supporting utilities' customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our greatest … and creating an exceptional company culture. About VertexOne: We connect water, gas, and electric utilities, retailers, and energy service providers to their customers and their business operations, transforming the customer experience for the energy and utility industry. We work with our clients to transform their service delivery, focusing on enhancing their capability, ambition, and brand. Position Overview: The Senior More ❯

in line with UK Go-to-Market (GTM) Strategies. The role will primarily be focused on supporting activity within the Pre-sales and bidding space. Through pragmatic, effective and customer focused presales, the role holder will contribute to targeted growth across our GTM. Working as part of the Netcompany GTM team the Data & AI Pre-sales Lead will support … all aspects of presales customer engagement, including exploratory meetings, workshops, bids, and overall account strategy discussions. They will be able to demonstrate and document all aspects of Netcompany focused solutions and so requires a broad technical understanding across Data & AI, Cloud, Solution Architecture, Data Engineering/Science/Governance and DevOps or DataOps, leveraging our capabilities and expertise … of Netcompany and supports lead generation, working with colleagues in Products & Marketing, and external lead gen agencies as appropriate Identify & propose new/refined Netcompany propositions based on market & customer needs analysis Provide feedback internally on customer needs and requirements Maintain an overall understanding of the technical and commercial developments within the markets in which Netcompany operate Maintain More ❯

low code customisations - developing power automate flows, creating power apps .NET API/integration projects Skills and Qualifications A proven track record in the technical development of Dynamics 365 Customer Engagement/CRM - customisation/configuration of system advancements, creating custom plug-ins/work flows Diverse modular exposure, with a focus on D365 sales functionality Technical strengths … in C#, JavaScript, .NET programming Strengths in Power Platform customisation - utilising power automate, developing Power Apps Integration's experience - .NET/Azure Confident stakeholder engagement skills - analysing business requirements, designing system solutions Whats on offer? A competitive starting base salary up to £80,000 (experience dependant) Attractive company bonus scheme alongside regular salary reviews Comprehensive benefits scheme including matched More ❯

low code customisations - developing power automate flows, creating power apps .NET API/integration projects Skills and Qualifications A proven track record in the technical development of Dynamics 365 Customer Engagement/CRM - customisation/configuration of system advancements, creating custom plug-ins/work flows Diverse modular exposure, with a focus on D365 sales functionality Technical strengths … in C#, JavaScript, .NET programming Strengths in Power Platform customisation - utilising power automate, developing Power Apps Integration's experience - .NET/Azure Confident stakeholder engagement skills - analysing business requirements, designing system solutions Whats on offer? A competitive starting base salary up to £80,000 (experience dependant) Attractive company bonus scheme alongside regular salary reviews Comprehensive benefits scheme including matched More ❯

product development and product analytics.You'll lead a small team of analysts, working cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making.You'll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your work will directly influence who … how we grow, and how we deliver sustainable value. Key Responsibilities Drive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation. Balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign and conversion funnel performance, identifying … high-calibre analysts, fostering both technical growth and strategic thinking. Build a culture where people seamlessly collaborate across functions, challenge the status quo, and consistently deliver best-in-class, customer-first solutions. Your experience Essential: 4+ years of experience in an analytics role in any discipline (e.g. Growth, Credit Risk, Product Analytics, Marketing, etc.) 2+ years of experience in More ❯

of Anti-Submarine Warfare (ASW) solutions. General Sonar Studies are central to the research, development and procurement of concepts, capabilities and solutions to anticipate and address the most challenging customer requirements. Collaboration inside and outside the company is central to the approach employed. The role requires a flexible and proactive approach founded on academic excellence, problem solving, self-discipline … and contribute to innovation activities in the Underwater Systems business area. Working with a team of highly capable experts and specialists, the candidate will support the delivery of better customer decisions across the mission cycle through revolutionary data exploitation and processing techniques. The role will technically support the development of compelling, collaborative solutions and associated bid documents for Customer … a settling in period with appropriate mentoring, training and support, the role will be required to: Technically support the development of compelling, collaborative solutions and associated bid documents for Customer Funded R&D Programmes. Technically support the delivery of tasks, work packages and projects with a focus on delivery to time, budget and quality. As part of wider company More ❯

Australia. Harris' strategy focuses on acquiring software businesses, strengthening and managing them well, and growing them for the future. Our companies provide mission-critical software solutions to a global customer base across various vertical markets. We are a part of Constellation Software Inc. (TSX: CSU), one of the world's most active acquirers of software businesses. At Harris, we … safety documentation. Participate in internal and external audits, inspections, and reviews by regulatory bodies and notified bodies. Ensure clinical documentation aligns with the latest regulatory and clinical best practices. Customer Engagement & Clinical Support Act as a clinical subject matter expert during pre-sales discussions, product demonstrations, and tender responses. Support the Customer Success team in onboarding new … digital health standards (e.g., DCB0129/0160). Desirable : Experience working in or with health tech companies. Knowledge of NHS Digital, NICE, and UK health system frameworks. Experience in customer-facing roles or training delivery. Skills Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Detail-oriented with a commitment to clinical excellence. Ability to work independently More ❯

audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. StackAdapt is the performing programmatic advertising platform helping brands accelerate … customer engagement and acquisition. This state-of-the-art platform is where some of the most progressive work in machine learning meets cutting-edge user experience. Ranking the highest in performance by G2 Crowd for the fourth time, we're one of the fastest growing companies in Canada and ranks 6th in Deloitte's Technology Fast 50 ranking … any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: Ad Age Best Places to Work 2024 G2 Top Software and Top Marketing and Advertising Product for 2024 Campaign's Best Places More ❯

Marketing Manager London orManchester Hybrid Remote About Remarkable We are Remarkable - a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce, and scalable solutions, Remarkable … team and reports to the Chief Growth Officer (CGO). The key aims are: Ensure all marketing conducted by the company achieves goals for lead generation, audience growth and engagement Deliver the Marketing Strategy Ensure the team performs through: Coaching Training Management Report to CGO Ownership of brand guidelines and compliance of styling/ToV Communication with staff each More ❯

This is an exciting contract opportunity for an SC Cleared Azure Data Engineer with a strong focus on Databricks to join an experienced team in a new customer engagement working at the forefront of data analytics and AI. This role offers the chance to take a key role in the design and delivery of advanced Databricks solutions within More ❯