Look Like: QA Strategy A comprehensive review of existing practices and frameworks resulting in a clearly documented QA Strategy and plan for the next 3-5 years. Documentation and onboarding resources for QA tools are published and maintained, enabling new developers to self-serve and become productive within 1 month of joining. Code Coverage : At least 75% of code is More ❯
cloud based/SaaS productivity tools (such as Google Workspace or Office365) Administration experience of cloud based/SaaS Workforce Identity tools (such as Okta or Azure AD) Application onboarding Authentication protocols such as SAML and OIDC Demonstrable experience of the agile delivery methodology Good team working and communication skills Knowledge/experience of service desk tools to ensure tickets More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Be-IT Resourcing
Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical More ❯
the lead on GDPR and data protection compliance Ensure adherence to security standards such as PCI DSS Team Management & Training Manage the Systems Administrator and IT Assistant Support staff onboarding and ongoing training on IT systems Oversee documentation and guides to ensure smooth IT operations Person Specification Essential Skills & Experience: Degree or professional qualification in IT, IT Management, or related More ❯
support, troubleshoot and optimize mobile solution presently in place while making suggestions and adjustments to future needs. * Understanding of SSO and MFA technologies for Mobile/Mac applications. * Application onboarding, provisioning & deployment via Intune platform. Good knowledge on application packaging for MacOS and MSI technologies * Supporting Proof of Concept for new services/technologies. Deliver all services following ITIL methodology More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
and colleague digital experiences and services. The tribe is made up of three squads, looking after the technology across the full client value chain, from marketing and sales, to onboarding and client service. About the Role This role will be primarily focused in supporting the delivery of client data across the firm, which is pivotal to our strategy and enabling More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
and colleague digital experiences and services. The tribe is made up of three squads, looking after the technology across the full client value chain, from marketing and sales, to onboarding and client service. About the Role This role will be primarily focused in supporting the delivery of c lient data across the firm, which is pivotal to our strategy and More ❯
to simplifying the investment and administration of funds. With three distinct portals for Investors, Administrators, and Fund Managers, our mission is to deliver seamless, efficient, and intuitive solutions for onboarding and managing fund investments. At Tocan, we pride ourselves on fostering a highly collaborative, fast-paced environment where team members work closely with customers and end users to deliver meaningful More ❯
complex rate data, such as worker pay rates, supplier margins, vendor-neutral fees, and statutory contributions like employer’s NI and apprenticeship levy.This position is integral to the successful onboarding of new customers, ensuring precise data input and alignment with contractual obligations. The individual will support platform configuration, manage system updates, and coordinate with Product, Strategy, Growth, and Finance teams More ❯
the retirement market and the ability to identify our clients' business needs is paramount to our success. Within this group, the Client Integration and Support Team is responsible for onboarding Personal Choice Retirement Accounts (PCRA) and Health Savings Accounts (HSA) clients onto Schwab's Brokerage platform. As Senior Systems Analyst, Client Integrations and Support , you will serve a key role More ❯
Roanoke, Texas, United States Hybrid / WFH Options
Charles Schwab
the retirement market and the ability to identify our clients' business needs is paramount to our success. Within this group, the Client Integration and Support Team is responsible for onboarding Personal Choice Retirement Accounts (PCRA) and Health Savings Accounts (HSA) clients onto Schwab's Brokerage platform. As Senior Systems Analyst, Client Integrations and Support , you will serve a key role More ❯
Omaha, Nebraska, United States Hybrid / WFH Options
Charles Schwab
the retirement market and the ability to identify our clients' business needs is paramount to our success. Within this group, the Client Integration and Support Team is responsible for onboarding Personal Choice Retirement Accounts (PCRA) and Health Savings Accounts (HSA) clients onto Schwab's Brokerage platform. As Senior Systems Analyst, Client Integrations and Support , you will serve a key role More ❯
Bellevue, Iowa, United States Hybrid / WFH Options
Charles Schwab
the retirement market and the ability to identify our clients' business needs is paramount to our success. Within this group, the Client Integration and Support Team is responsible for onboarding Personal Choice Retirement Accounts (PCRA) and Health Savings Accounts (HSA) clients onto Schwab's Brokerage platform. As Senior Systems Analyst, Client Integrations and Support , you will serve a key role More ❯
Papillion, Nebraska, United States Hybrid / WFH Options
Charles Schwab
the retirement market and the ability to identify our clients' business needs is paramount to our success. Within this group, the Client Integration and Support Team is responsible for onboarding Personal Choice Retirement Accounts (PCRA) and Health Savings Accounts (HSA) clients onto Schwab's Brokerage platform. As Senior Systems Analyst, Client Integrations and Support , you will serve a key role More ❯
Council Bluffs, Iowa, United States Hybrid / WFH Options
Charles Schwab
the retirement market and the ability to identify our clients' business needs is paramount to our success. Within this group, the Client Integration and Support Team is responsible for onboarding Personal Choice Retirement Accounts (PCRA) and Health Savings Accounts (HSA) clients onto Schwab's Brokerage platform. As Senior Systems Analyst, Client Integrations and Support , you will serve a key role More ❯
La Vista, Nebraska, United States Hybrid / WFH Options
Charles Schwab
the retirement market and the ability to identify our clients' business needs is paramount to our success. Within this group, the Client Integration and Support Team is responsible for onboarding Personal Choice Retirement Accounts (PCRA) and Health Savings Accounts (HSA) clients onto Schwab's Brokerage platform. As Senior Systems Analyst, Client Integrations and Support , you will serve a key role More ❯
skills (internal, external, and to various levels of leadership), highly developed problem solving and project management skills. Key Responsibilities: Lead and manage a high performing IAM team, including hiring, onboarding, mentoring and professional development Design, implement, and manage identity and access management solutions across multiple platforms (e.g., cloud and on-premises) Collaborate closely with cybersecurity, infrastructure, and engineering teams to More ❯
we believe in adaptive, new-ways-of-working, in a culture of learning and agility. As we enter the next stage of our growth, we are revamping our customer onboarding approach. We are looking for more clock speed that gets our customer automations designed and deployed, in the optimal time window, to start delivering value and customer success. Our Values More ❯
and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot hardware, software, and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and More ❯
and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot hardware, software, and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and More ❯
and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot hardware, software, and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Intellect Group
and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot hardware, software, and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and More ❯
East London, London, United Kingdom Hybrid / WFH Options
Intellect Group
and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot hardware, software, and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Intellect Group
and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot hardware, software, and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Intellect Group
and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot hardware, software, and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and More ❯