sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transition Carry out site surveys and create relevant documentation Maintain accurate and up-to-date technical documentation Work More ❯
City of London, England, United Kingdom Hybrid / WFH Options
update knowledge base articles, FAQs, and internal documentation Collaborate with product and development teams to relay customer feedback and identify recurring issues Participate in onboarding sessions for new clients as needed, helping with setup and initial configuration Meet service-level agreements (SLAs) and maintain high customer satisfaction scores Requirements Essential More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Candour Solutions
IT contracts, and assess service performance. Identify and implement opportunities to improve IT efficiency, security, and resilience. Support day-to-day IT operations, including onboarding/offboarding, asset management, and user training. Key Skills & Experience: Essential: 4+ years' experience in Senior IT Support or 2nd/3rd Line roles. Experience More ❯
Croydon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
retain, and develop high-performing technical talent. IT Operations & MSP Readiness Oversee IT infrastructure, helpdesk, remote and on-site support across two businesses. Standardise onboarding/offboarding and implement automation using tools like n8n. Select and implement ITSM/RMM platforms to enable MSP operations and SLA tracking. Software Development More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nextech Group Limited
base articles and standard operating procedures. Technical Support & Escalation Provide hands-on 1st line technical support across desktop, network, and application issues. Assist with onboarding of new clients and implementation of new services. Maintain up-to-date knowledge of products, technologies, and best practices relevant to the MSP environment. Identify More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
LTIMindtree
On (SSO) protocols (SAML, OAuth 2.0/OIDC) and identity providers (Azure AD, GCDS, AWS IAM). Understanding of SCIM provisioning, user lifecycle workflows (onboarding/offboarding), and entitlement catalogue management for major SaaS (e.g., Office 365). Required Skills & Experience: 5+ years as a Business Analyst (or similar) focused More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
PoloWorks
improvement of business processes, identifying areas for optimisation or automation. Facilitate stakeholder meetings, requirements workshops, and project stand-ups. Assist in the evaluation and onboarding of new vendors or technology solutions where required. Work with project managers to track progress, highlight risks and ensure successful delivery of business outcomes. Skills More ❯
improvement of business processes, identifying areas for optimisation or automation. Facilitate stakeholder meetings, requirements workshops, and project stand-ups. Assist in the evaluation and onboarding of new vendors or technology solutions where required. Work with project managers to track progress, highlight risks and ensure successful delivery of business outcomes. Skills More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
update knowledge base articles, FAQs, and internal documentation Collaborate with product and development teams to relay customer feedback and identify recurring issues Participate in onboarding sessions for new clients as needed, helping with setup and initial configuration Meet service-level agreements (SLAs) and maintain high customer satisfaction scores Requirements 2+ More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
actions are implemented. Collaborate with Technical Resource Managers to build dedicated support teams based on technical environment and service needs. Assist in planning customer onboarding with GS & PS teams. Support consultants with technical issue resolution and serve as an escalation point for technical incidents. Implement service improvement initiatives and help More ❯
London, England, United Kingdom Hybrid / WFH Options
Techfellow Limited
connectors using REST APIs and scripting interfaces Translate business requests into scalable, secure, and supportable workflows - collaborating across technical and non-technical teams Support onboarding of new tools and vendor platforms, working with internal stakeholders and external vendors Manage deployments and configuration changes using version control and infrastructure-as-code More ❯
London, England, United Kingdom Hybrid / WFH Options
Tempestvanepartners
and energy trading platforms (e.g., Endur, Eikon). Manage and resolve incidents and service requests using the ITSM platform (e.g., ServiceNow). Assist with onboarding and off-boarding processes, including device setup, user access provisioning, and hardware reclamation. Contribute to IT projects including system upgrades, patch management, and hardware refresh More ❯
Patuxent River, Maryland, United States Hybrid / WFH Options
Spalding, a Saalex Company
at meetings with internal and external stakeholders, often briefing out capabilities of the platform. Oversee maintenance activities of existing CI/CD environment and onboarding of customers into GitLab. Communicate CI/CD upgrades and new features to customers via various methods such as email, Teams, and tech symposiums. Proactively More ❯
London, England, United Kingdom Hybrid / WFH Options
DATAPAO
we offer? Opportunity to impact our growth as the first UK hire, with regional expansion leadership. Benefits include: Remote work with a one-month onboarding in Budapest and quarterly visits; Learning opportunities with Databricks courses, certifications, and internal resources; Flexible PTO ; Paternity leave ; Employee Assistance Program ; Pension and private health More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
AXA Group Operations
implement enhancements with stakeholders. Manage process documentation and updates. Ensure KPI and efficiency measures are in place. Lead process adherence and governance activities. Support onboarding of new entities and products. About You Experience: Experience with global IT operations teams. Training delivery experience. Experience working remotely. Process ownership in multi-location More ❯
responsible for: Managing projects and building strong client relationships during integration. Initiating delivery projects, aligning plans with client expectations and business objectives. Leading client onboarding calls, defining specifications, and guiding integrations. Controlling project schedules, tracking milestones, and adjusting timelines using project management tools. Maintaining transparent communication, managing stakeholder expectations, and More ❯
London, England, United Kingdom Hybrid / WFH Options
Storyteller
responsible for: Managing projects and building strong client relationships during integration. Initiating delivery projects, aligning plans with client expectations and business objectives. Leading client onboarding calls, defining specifications, and guiding integrations. Controlling project schedules, tracking milestones, and adjusting timelines using project management tools. Maintaining transparent communication, managing stakeholder expectations, and More ❯
London, England, United Kingdom Hybrid / WFH Options
infinnity financial technologies GmbH
Work hands-on with functional leaders to streamline key business processes, identify operational gaps, and implement scalable solutions across core functions such as customer onboarding, payments processing, credit management, and reporting Commercial & Market Growth Projects: Support UK/US leadership on go-to-market initiatives, new product rollouts, and partnership More ❯
London, England, United Kingdom Hybrid / WFH Options
Builder.ai - What would you Build?
partner agreements, auditing financial transactions related to hyperscaler partnerships or marketplaces, and ensuring compliance with financial terms of hyperscaler contracts. Enablement: Orchestration of partner onboarding and training to align to pre existing Builder University training plans. Knowledge of PRM tools would be beneficial. Strong understanding of hyperscaler ecosystems: Familiarity with More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
Castle Trust Bank
resource allocation and utilisation across projects, monitor resource capacity and availability, coordinate with delivery managers to address gaps and skill needs, and facilitate smooth onboarding and offboarding processes for project delivery. The role will be on a hybrid working arrangement, 3 days a week from our Basingstoke office and the More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Cognisys Group
point of contact for clients, ensuring their needs are understood and met throughout the project lifecycle. • Manage GRC projects end-to-end, including client onboarding, scheduling, resource allocation, and coordination between internal teams and clients. • Proactively address challenges to ensure timely and high-quality delivery of project outcomes. • Act as More ❯
London, England, United Kingdom Hybrid / WFH Options
Informa Plc
and Victoria Conduct remote site visits for locations without dedicated onsite resources Manage equipment inventory and IT disposal activities Support new starters with efficient onboarding and inductions Offer Audio/Visual and conference room support Resolve complex security incidents and connectivity issues Assist with office moves and coordinate hardware break More ❯
ways-of-working, in a culture of learning and agility. As we enter the next stage of our growth, we are revamping our customer onboarding approach. We are looking for more clock speed that gets our customer automations designed and deployed, in the optimal time window, to start delivering value More ❯
East London, London, United Kingdom Hybrid / WFH Options
Nexbotix
ways-of-working, in a culture of learning and agility. As we enter the next stage of our growth, we are revamping our customer onboarding approach. We are looking for more clock speed that gets our customer automations designed and deployed, in the optimal time window, to start delivering value More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Nexbotix
ways-of-working, in a culture of learning and agility. As we enter the next stage of our growth, we are revamping our customer onboarding approach. We are looking for more clock speed that gets our customer automations designed and deployed, in the optimal time window, to start delivering value More ❯