applicable AWS Professional Services offerings, and successfully executing SOWs. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team growth and performance through implementing tailored people development plans, ensuring Area SDTs are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate … business development initiatives and provide portfolio guidance and oversight - Collaborating with ProServe Account Executives to identify and define customer business outcomes - Managing the Area P&L, optimizing team growth, performance, and utilization - Serving as an escalation point for Sales and Delivery teams, engaging in pre-sales, in-flight projects, and post-implementation reviews - Work with teams across AWS to … continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you More ❯
Stroud, England, United Kingdom Hybrid / WFH Options
Ecotricity
This role will establish and lead the central B2B analytics and insight hub, responsible for delivering the full suite of reporting, analysis and modelling to support our performancemanagement framework and broader business needs. The role also owns operationally critical processes such as broker commissions and internal commission schemes, ensuring integrity, control and timely execution. You will build … is comfortable working in a fast paced, dynamic environment that can challenge the status quo and help change perspectives on what good looks like. Responsibilities Lead the delivery of performance insight and reporting as per the B2B performance framework plan. Work with the Performance & Contract Management leadership to translate framework requirements into actionable reporting and insight … plans, incorporating stakeholder feedback on usability and value. Ensure delivery of high-quality, timely ad hoc analysis to support performance projects, regulatory requests (e.g. Ofgem RFIs), and business decision-making. Drive the development and evolution of data tooling, reporting platforms and modelling capabilities to meet business needs, in collaboration with the data engineering team, finance business partner and wider More ❯
City of London, London, United Kingdom Hybrid / WFH Options
KPMG UK
EPM Consultant –Manager Base Location: Canada Square, London plus network of 20 offices nationally: https://kpmg.com/uk/en/about/offices.html The KPMG Enterprise PerformanceManagement (EPM) Consulting function is a cornerstone of our business. Operating mainly from our London offices we do work that matters, serving the country with diligence and expertise. … sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Lead EPM Consultant – Manager The KPMG Enterprise PerformanceManagement (EPM) capability within our Consulting business specialises in transforming end-to-end planning, forecasting and consolidation processes through leading technology solutions. We are business integrators who, using … use cases (including Income Statement forecasting, cost allocations and workforce-cost planning) and the accompanying reporting packages Good knowledge of financial processes, including Integrated Business Planning, budgeting, forecasting and performance reporting Good understanding of issues and challenges facing Finance functions, Finance business partnering and trends in Finance Good communicator with the ability to build strong and lasting internal and More ❯
EPM Consultant –Manager Base Location: Canada Square, London plus network of 20 offices nationally: https://kpmg.com/uk/en/about/offices.html The KPMG Enterprise PerformanceManagement (EPM) Consulting function is a cornerstone of our business. Operating mainly from our London offices we do work that matters, serving the country with diligence and expertise. … sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Lead EPM Consultant – Manager The KPMG Enterprise PerformanceManagement (EPM) capability within our Consulting business specialises in transforming end-to-end planning, forecasting and consolidation processes through leading technology solutions. We are business integrators who, using … use cases (including Income Statement forecasting, cost allocations and workforce-cost planning) and the accompanying reporting packages Good knowledge of financial processes, including Integrated Business Planning, budgeting, forecasting and performance reporting Good understanding of issues and challenges facing Finance functions, Finance business partnering and trends in Finance Good communicator with the ability to build strong and lasting internal and More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
Senior Manager Vulnerability Management Location: Reading, UK (Hybrid 4 days onsite) Type: Contract (6 months) | Rate: £475/day | Start: ASAP Our client, a leading global organization in IT services, is seeking a Senior Manager Vulnerability Management to lead and evolve the end-to-end vulnerability management strategy for a major client within the CSP unit. You … will be responsible for driving vulnerability assessment, hunting, research, and risk management across a federated enterprise environment. You will partner with business and technical stakeholders and external vendors to deliver scalable, efficient, and consistent vulnerability management services that reduce enterprise-wide risk. Key Responsibilities Lead day-to-day operations of the vulnerability management function. Design and embed … scalable vulnerability management processes across client entities. Establish and manage strong partnerships with stakeholders, vendors, and partners. Define and deliver metrics and executive briefings, tracking operational performance and vulnerability trends. Mentor and grow a diverse team of security practitioners at all levels. Ensure workflows, documentation, and processes remain accurate and up to date. Coach, train, and manage staff More ❯
growth, and commercial viability. Develops and manages effective working relationships with internal stakeholders and external vendors across global locations. Develops, implements, and optimizes tools, processes, and practices for product management function to enhance operational efficiency and scalability. Oversees product management documentation, knowledge management, and tooling (e.g., Jira, Notion). Partners with stakeholders to define key performance … manages, develops, trains, reviews, and sets goals for department and staff. Establishes goals for team in accordance with company and division plan and vision. Ensures the team understands the performance standards of their department and has a clear understanding of their own individual performance. Ensures high productivity and adherence to turnaround time schedule by problem solving, motivating, and delegating. … supports team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies. Handles employee relations matters including but not limited to performancemanagement and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters. Assess and ensure appropriate staffing More ❯
ensuring our agents are focused on complex, critical cases that require human oversight. Additionally, you will manage relationships with our outsourcing partners and third-party providers, ensuring quality and performance standards are consistently met. Role Responsibilities: Workflow Optimisation: Identify and implement opportunities to streamline processes, reducing repetitive tasks for agents. Work closely with the Vetting and Trust and Safety … teams to ensure processes are efficient, robust, and fit for purpose. Collaborate with Product and Engineering teams to automate manual workflows where possible. Cross-Functional Project Management: Lead and coordinate cross-functional Trust and Safety projects, ensuring timely and successful delivery. Work with key stakeholders to define project objectives, deliverables, and success criteria. Management of Outsourcing Partnerships: Oversee … the performance and quality of our BPO (Business Process Outsourcing) partners. Foster strong relationships with outsourcing partners to ensure alignment with Checkatrade's Trust and Safety objectives. Monitor and report on partner performance against SLAs and KPIs, driving continuous improvement. Management of Third-Party Providers Manage relationships with third-party service providers, such as digital verification and More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Roku, Inc
ll be doing Provide advice and counsel to People Business Partner, People Shared Services, Compensation & Benefits, and other partner teams on a broad range of employment issues including: hiring, performancemanagement (including performance improvement plans where applicable), grievances and disciplinary matters, investigations, redundancies and reorganizations, wage and hour compliance, agency worker/contractor issues; reasonable accommodations and … third-party service providers, vendors, and/or staffing agencies, and internal processes and practices related to engagement of third-party workers. Draft and negotiate employment agreements, disciplinary and performance notices, settlement agreements and other employment-related agreements. Advise on complex and sensitive employment matters and help resolve matters through pre-dispute resolution and/or positioning Roku for More ❯
ll be doing Provide advice and counsel to People Business Partner, People Shared Services, Compensation & Benefits, and other partner teams on a broad range of employment issues including: hiring, performancemanagement (including performance improvement plans where applicable), grievances and disciplinary matters, investigations, redundancies and reorganizations, wage and hour compliance, agency worker/contractor issues; reasonable accommodations and … third-party service providers, vendors, and/or staffing agencies, and internal processes and practices related to engagement of third-party workers. Draft and negotiate employment agreements, disciplinary and performance notices, settlement agreements and other employment-related agreements. Advise on complex and sensitive employment matters and help resolve matters through pre-dispute resolution and/or positioning Roku for More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Talos
growing quickly. We are a SaaS technology business, with massive growth plans and investment. We've recently onboarded a new partner Appraisd, who are committed to providing the best performancemanagement platform to our clients. We are now looking for a Customer Success Manager to be based out of Warrington three days per week, with two days working … adoption, and identify opportunities for upsells and growth. Customer Success Manager - Key Responsibilities - Lead the onboarding process for new clients, ensuring smooth setup and utilisation of Appraisd, applying project management skills to help clients implement successfully. - Manage a portfolio of clients to ensure they achieve their desired outcomes, maintaining high satisfaction levels, with the aim of a renewed contract. … shape the roadmap. - Follow all internal information security policies to maintain the confidentiality and integrity of client data. Customer Success Manager – Required Skills -Significant experience in customer success, account management, or project management, ideally within a SaaS environment. - Customer-Centric with a passion to help clients succeed, creating positive relationships. - Project Management Skills with excellent organisation, time More ❯
the future of route delivery services. Company Profile: Our client is a leading logistics and delivery solutions provider based in England, Great Britain, United Kingdom, specializing in efficient route management and end-to-end delivery services. With a strong commitment to reliability, technology-driven operations, and customer satisfaction, the company offers tailored solutions for businesses across various industries. Their … OTR Support Team Leader , you are responsible for managing and supporting a team of advisors, handling escalations, driver interactions, safety incidents, and audits. You oversee workload, set goals, monitor performance, ensure operational standards, lead improvement projects, support recruitment and onboarding, and prepare reports with data analysis for management. Duties and Responsibilities: Line Management: Coaching and support a team … of 2 or more advisors. Carry our performancemanagement Primary point of contact for escalation by the team Facilitate training for the teams development Involves running handover calls with evening shift staff, conducting team meetings, and serving as the primary point of contact for escalations. The team leader will handle approximately 20-30% of driver interactions while supervisors More ❯
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performancemanagement applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
multi-workstream procurement and commercial transformation programmes, including strategic sourcing, commercial strategies & procurement execution, digital sourcing and procurement, transformation of operating model, cost reduction, integration of third party risk management and contract management services and innovation Bringing the expertise necessary to provide leadership and coaching of the team whilst broadening and enhancing our internal capabilities Development of thought … through access to on the job coaching and an array of training options, as well as developing more junior members of your teams through effective and supportive coaching and performancemanagement Playing a lead role in development of the Deloitte business, brand and reputation Connect to your skills and professional experience You're a creative thinker. Someone who … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
multi-workstream procurement and commercial transformation programmes, including strategic sourcing, commercial strategies & procurement execution, digital sourcing and procurement, transformation of operating model, cost reduction, integration of third party risk management and contract management services and innovation Bringing the expertise necessary to provide leadership and coaching of the team whilst broadening and enhancing our internal capabilities Development of thought … through access to on the job coaching and an array of training options, as well as developing more junior members of your teams through effective and supportive coaching and performancemanagement Playing a lead role in development of the Deloitte business, brand and reputation Connect to your skills and professional experience You're a creative thinker. Someone who … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
multi-workstream procurement and commercial transformation programmes, including strategic sourcing, commercial strategies & procurement execution, digital sourcing and procurement, transformation of operating model, cost reduction, integration of third party risk management and contract management services and innovation Bringing the expertise necessary to provide leadership and coaching of the team whilst broadening and enhancing our internal capabilities Development of thought … through access to on the job coaching and an array of training options, as well as developing more junior members of your teams through effective and supportive coaching and performancemanagement Playing a lead role in development of the Deloitte business, brand and reputation Connect to your skills and professional experience You're a creative thinker. Someone who … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
Your responsibilities will include shaping development processes, ensuring the timely delivery of high-quality solutions, and collaborating closely with other departments within the R&D team and the Project Management Office. By enhancing use of modern software management tools like Atlassian Jira, you will improve software quality, streamline workflows and boost development efficiency. Moreover, you will play a … from high-level design to efficient technical solutions. Make key decisions to ensure solutions are robust, scalable, efficient, resilient, and secure. Manage Project Delivery Working closely with the project management team to plan and prioritize software development projects, allocate resources, run sprints, manage risk and delays, and set clear timelines and milestones. Oversee the team's delivery of new … speed iterations and measurable improvements in code quality. Encourage continuous enhancement of coding practices. Foster a culture of continuous improvement within the team. Champion internal processes and modern software management tools to product development. Stay Updated with Industry Trends Keep abreast of the latest industry trends, technologies, and best practices in software engineering. Play a pivotal role in shaping More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Hilti (Canada) Corporation
indirect procurement activities, with a specific focus on Marketing, HR Services, IT, Consulting and Operating Supplies categories. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. What does the role involve? Lead … In addition to the above, you'll act as a trusted advisor to internal stakeholders, ensuring procurement initiatives align with business needs, collaborating with internal departments.You'll proactively inform management and the wider organisation of their spend, influencing and promoting strategic sourcing and optimizing spend, giving stakeholders appropriate assistance to ensure that supplier are effective in their daily operational … teams & effectively implement projects in designated markets. What you need is: Bachelor's degree in any field Previous procurement experience, ideally with indirect categories and services Strong negotiation, contract management and supplier performancemanagement skills Ability to develop and implement category strategies that drive value creation for the organization Proficiency in procurement tools (e.g., SAP, Coupa) and More ❯
About Scorebuddy is a leading Quality Management SaaS platform for Contact Centres. By combining quality management, coaching and learning with advanced AI Analytics, we help hundreds of customers worldwide to be operationally efficient, scale their contact centres, improve agent performance and enhance overall customer experience.We are a globally successful SaaS company, serving a diverse international customer base … the Quality Assurance and Customer Service landscapes. You'll have the opportunity to assemble an exceptional team of AI specialists while developing solutions that deliver measurable efficiency gains and performance improvements for contact centres globally. Join us in shaping the future of quality management technology, directly impacting how businesses evaluate, coach and elevate customer experiences. This role will … term technology strategy. What you'll do Leadership - Direct and manage a team of AI specialists and engineers focused on AI innovation, research and development. Duties include recruitment, training, performancemanagement and professional development of team members with a focus on fostering excellence and innovation. Team Development - Build and mentor a team of AI specialists and machine learning More ❯
move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth. CSM focus areas: SAP Finance & Spend Management ( F&S) - Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. S/4HANA Finance Finance & Quote … to Cash(Q2C) Procurement SAP SuccessFactors (H uman Capital Management - H CM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management. SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. SAP Customer Experience (CX … Knowledge of e-commerce, sales, customer service, and marketing processes. SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and More ❯
an enhanced security risk assurance and due diligence review of all in scope applications, cloud services and related technologies for ECB compliance readiness Deliver entity level risk assurance and management dashboard to support ongoing risk and issue management and reporting across EMEA. Maintain and update the governance, risk, and performance frameworks, across Information and Cyber Security within … due diligence assurance on all in scope applications, systems and technologies in support of ECB compliance. Define and embed key metrics required for information and cyber security continuous controls management and reporting; driving and tracking mitigations; facilitating periodic review to reflect changing cyber threat landscape and confirm the adequacy of risk and key controls Implement risk appetite methodology for … documentation, policy, standard, frameworks, processes and procedures. Consistently look for improvements in the efficiency and effectiveness of Information and Cyber Security risk and due diligence assurance reporting Requirements: Risk management techniques such as risk identification, risk evaluation, control mapping and mitigation tracking Performancemanagement techniques including developing and maintaining KRIS, KCIs, KPIs and appropriate tolerances Security due More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Adecco
an enhanced security risk assurance and due diligence review of all in scope applications, cloud services and related technologies for ECB compliance readiness Deliver entity level risk assurance and management dashboard to support ongoing risk and issue management and reporting across EMEA. Maintain and update the governance, risk, and performance frameworks, across Information and Cyber Security within … due diligence assurance on all in scope applications, systems and technologies in support of ECB compliance. Define and embed key metrics required for information and cyber security continuous controls management and reporting; driving and tracking mitigations; facilitating periodic review to reflect changing cyber threat landscape and confirm the adequacy of risk and key controls Implement risk appetite methodology for … documentation, policy, standard, frameworks, processes and procedures. Consistently look for improvements in the efficiency and effectiveness of Information and Cyber Security risk and due diligence assurance reporting Requirements: Risk management techniques such as risk identification, risk evaluation, control mapping and mitigation tracking Performancemanagement techniques including developing and maintaining KRIS, KCIs, KPIs and appropriate tolerances Security due More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Euro London Appointments
clients across EMEA ? If so, why not read on ? From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, They’re on a mission to help sales teams reach … to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performancemanagement, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for … support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Euro London
clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach … to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performancemanagement, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for … support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
MC Technical Recruitment Ltd
the IT Enterprise Platform and Delivery Lead, you will be responsible for: Defining and owning strategy across data platforms, business applications, and BI tools Managing outsourced partners and delivery performance across key systems Driving best practice across data governance, system lifecycle, and platform security Translating business needs into clear, scalable IT priorities and roadmaps Collaborating with internal teams to … drives operational improvement To be considered for this role, you should have: Proven experience in a strategic IT leadership role data, applications, or enterprise systems Strong communication and stakeholder management skills Understanding of outsourced IT delivery and third-party performancemanagement Familiarity with tools such as Power BI, ERP systems, or similar enterprise platforms A degree or … equivalent experience in IT, data management, or business information systems What s on offer: Salary of £40,000 £80,000 DOE Annual bonus scheme Hybrid working with flexible UK base location Opportunity to shape the future IT strategy of a sustainability-focused company A wide range of benefits and professional development support If you re a strategic IT leader More ❯
Oxford, Taunton, Somerset, United Kingdom Hybrid / WFH Options
MC Technical Recruitment Ltd
the IT Enterprise Platform and Delivery Lead, you will be responsible for: Defining and owning strategy across data platforms, business applications, and BI tools Managing outsourced partners and delivery performance across key systems Driving best practice across data governance, system lifecycle, and platform security Translating business needs into clear, scalable IT priorities and roadmaps Collaborating with internal teams to … drives operational improvement To be considered for this role, you should have: Proven experience in a strategic IT leadership role—data, applications, or enterprise systems Strong communication and stakeholder management skills Understanding of outsourced IT delivery and third-party performancemanagement Familiarity with tools such as Power BI, ERP systems, or similar enterprise platforms A degree or … equivalent experience in IT, data management, or business information systems What’s on offer: Salary of £40,000 – £80,000 DOE Annual bonus scheme Hybrid working with flexible UK base location Opportunity to shape the future IT strategy of a sustainability-focused company A wide range of benefits and professional development support If you’re a strategic IT leader More ❯