Product Owner - Zendesk
- Hiring Organisation
- 83zero Limited
- Location
- London, United Kingdom
- Employment Type
- Permanent
Manager within contact centre or customer support environments. Strong hands on experience with Zendesk (Support, Guide, Talk, Chat/Messaging, or equivalent platforms like Salesforce Service Cloud, Freshdesk, Genesys Cloud, etc.). Solid understanding of contact centre operations, workflows, SLAs, and service design. Skilled at writing user stories, acceptance criteria ...