101 to 125 of 261 Remote/Hybrid Service Delivery Jobs

leadership of the IT function, shaping and delivering IT strategy aligned to wider business goals * Ensure stable, secure and efficient IT operations across infrastructure, service desk and project delivery * Lead a team of ~20 across Infrastructure, Service, Security, Data and Programmes * Take full ownership … budget, resource planning and cost control * Deliver key transformation programmes * Drive service excellence (ITIL) and ensure smooth transition of projects into BAU * Oversee cyber security, data protection and compliance requirements * Manage and develop relationships with third-party suppliers and vendors * Lead automation and efficiency initiatives across the IT landscape ...

/SAM Marshall Wolfe are hiring on behalf of our client, for an experienced ITAM Product Manager. This role suits an experienced IT Service Management professional with strong ServiceNow HAM/SAM expertise and a background in product ownership, data reporting, and process improvement. You will work closely with … technology teams to improve IT service management processes and support the delivery of technology services. The focus is on driving efficiency, strengthening controls, and improving the customer journey through better service design and delivery. This role offers hybrid working and can be based in Northampton, Glasgow, Knutsford ...

About the Team In service of its world-leading life sciences services, training, and research, the Applications team within ITS operates a substantial platform based on circa 120 Kubernetes clusters, combining a large VMware on-premises estate with a growing presence in public cloud. The Platform Coordinator will oversee … full spectrum of platform operations, spanning both on-premises user application platforms and public cloud services. This role ensures the seamless delivery, support, and evolution of platforms used by developers, bioinformaticians, and learners across EMBL-EBI, contributing directly to the success of EMBL-EBIs training mission. The role requires ...

articulate clear digital requirements, desired outcomes and priorities using a Product-Owner-style approach, ensuring strong alignment between business needs and central technology delivery teams. d. Prepare concise business-case inputs for digital and process-improvement opportunities, outlining expected benefits, operational fit and alignment with business needs. Assist with … execution and delivery of business process and digital real-estate modernisation. Essential Education Degree in engineering (marine, mechanical, electrical, naval architecture), computer science or relevant field OR Degree in a relevant field or equivalent experience related to business change, product management/ownership and project delivery. Essential Experience/ ...

articulate clear digital requirements, desired outcomes and priorities using a Product-Owner-style approach, ensuring strong alignment between business needs and central technology delivery teams. d. Prepare concise business-case inputs for digital and process-improvement opportunities, outlining expected benefits, operational fit and alignment with business needs. Assist with … execution and delivery of business process and digital real-estate modernisation. Essential Education Degree in engineering (marine, mechanical, electrical, naval architecture), computer science or relevant field OR Degree in a relevant field or equivalent experience related to business change, product management/ownership and project delivery. Essential Experience/ ...

Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you’ll manage and mentor a team … project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing ...

consulting, and digital offerings; collaborate on tailored proposals; and support RFI/RFP responses and commercial negotiations aligned to NHS priorities. Right at Source Service Consumption & Compliance: Partner with Operations and Service Managers to drive client adherence to Right at Source service delivery models across … England, and our solutions are underpinned by cutting-edge technologies and our teams expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

Swansea-based council Your new organisation We are working with a progressive local authority that is investing significantly in its digital capabilities to improve service delivery and decision-making.Due to increased demand across a number of priority programmes, the council requires an experienced contractor to lead delivery across multiple BI and digital workstreams, ensuring successful outcomes across a complex and fast-paced environment.The organisation promotes a collaborative and delivery-focused culture, with a strong emphasis on leveraging Power BI to drive insight and efficiency. Your new role This is a hands-on delivery ...

Ciena Corporation is seeking a Partner Manager for the EU & UK region to oversee service partner relationships and ensure delivery performance. The ideal candidate will have 5-8 years of experience in partner management, demonstrate strong commercial acumen, and possess relationship-building skills. Responsibilities include managing service ...

Customer Support Specialist who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”. This role involves shift work between the hours of 8am-8pm Mon-Fri as well as some weekend work. This role … hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities are Respond to a wide range of customer queries promptly ...

well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities … queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online chat and via written letter in an appropriate, professional manner. ...

Location: Hybrid Salary: £50,000+ The Opportunity We're looking for a Platform Lead Engineer to take ownership of core platforms and lead the delivery of key infrastructure and cloud projects across the business. This is a hands-on leadership role where you'll drive platform improvements, project delivery … ensure systems are stable, secure, and continuously improving , while mentoring engineers and raising overall technical standards. What You'll Be Doing Leading the delivery of infrastructure and platform projects across cloud, on-prem, and hybrid environments Acting as the technical owner for core platforms , ensuring performance, reliability, and ongoing ...

JavaScript and Python - ticket routing, billing triggers, licence lifecycle, CRM sequences, alert-to-action logic. Build and maintain Azure middleware (Logic Apps, API Management, Service Bus) as IaC via Terraform through a CI/CD pipeline. Iterate the acquisition onboarding playbook. What we're looking for * 5+ years hands … Azure Integration Services * M&A, high-growth or multi-entity MSP environments * MSP sector background - PSA/RMM/CRM workflows, billing and service delivery * AI-assisted development (Copilot, Cursor or similar) * Agile delivery, DevOps and CI/CD pipeline experience Why this role A rare chance ...

JavaScript and Python - ticket routing, billing triggers, licence lifecycle, CRM sequences, alert-to-action logic. Build and maintain Azure middleware (Logic Apps, API Management, Service Bus) as IaC via Terraform through a CI/CD pipeline. Iterate the acquisition onboarding playbook. What we're looking for * 5+ years hands … Azure Integration Services* M&A, high-growth or multi-entity MSP environments* MSP sector background - PSA/RMM/CRM workflows, billing and service delivery* AI-assisted development (Copilot, Cursor or similar)* Agile delivery, DevOps and CI/CD pipeline experience Why this role A rare chance ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve ...

development bioinformatics tools and pipelines suitable for analysis and comparison of the genome sequences generated. Undertake analyses on data arising from WGS for reference service delivery, including outbreak analysis, bacterial discrimination, and service development projects, and to assist in the timely generation of meaningful reports to customers. … want to save a copy for your records. Additional Information Eligibility Criteria Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Location This role is being offered as hybrid working based at our laboratory in London - 61 Colindale Avenue, London ...

Analyse security data and alerts to identify trends, risks and potential threats Act as an escalation point for information security queries from colleagues and service delivery teams Support and coordinate patch management activities, validating effectiveness through vulnerability scanning Oversee and operate key security technologies, including SIEM, email … Great Place to Work in 2025 and 2026a reflection of our supportive and collaborative culture. What we offer 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan ...

week remote £28,000 About the Role We're looking for a reliable and customer-focused 1st Line Support Engineer to join a busy Service Delivery team. As the first point of contact for customers, you'll play a key role in delivering a calm, structured, and professional … clear processes, and providing consistent, high-quality first-line IT support in a managed services environment. You'll be responsible for handling incidents and service requests, keeping customers informed, and ensuring every interaction is clear, organised, and reassuring. What You'll Be Doing Acting as the first point ...

Central London/Client Sites Working Pattern: 4 days office/1 day WFH Why this role stands out This isn't your standard service desk job. You'll be working at the heart of the financial sector, supporting traders, investors and senior stakeholders in fast-paced, high-stakes … communicating clearly throughout Working closely with internal teams and third-party vendors to resolve issues fast Contributing to continuous improvement across processes, tooling and service delivery Taking part in an on-call rota and occasional out-of-hours work (paid overtime) What makes you a strong ...

platforms across Bromford Flagship LiveWest? As Group IT Director – Enterprise Resource Planning , you’ll be a senior technology leader responsible for the strategic direction, delivery and continuous improvement of our Microsoft Dynamics ERP landscape. This includes Finance & Operations, Customer Experience, Enterprise Asset Management and wider Dynamics 365 applications. … function and setting the strategic direction for the Microsoft Dynamics platform, ensuring scalability, resilience and long‐term value. Being accountable for the successful delivery of ERP programmes and projects, ensuring agreed business outcomes are achieved. Overseeing the availability, performance, security and continuous improvement of the ERP environment. Directing ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. Shape the Future of Digital Services at DVSA: As a Chief Architect you will: Provide technical leadership in the development, operation and continuous … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

bridge between business users, technical teams, and external suppliers Drive system improvements, upgrades, and change initiatives Manage third-party vendors, SLAs, and overall service performance Identify opportunities to streamline systems and reduce duplication across the estate Ensure applications meet security, compliance, and operational standards Support incident resolution and continuous … service improvement Work closely with senior stakeholders to align systems with business objectives What Were Looking For Proven experience managing enterprise applications within a complex environment Strong stakeholder engagement across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...