101 to 125 of 784 Remote/Hybrid Service Delivery Jobs

Civic Recruitment Limited seeks an ICT Service Delivery Manager to lead the operational delivery of ICT services for a local authority on a 17-month contract. The role focuses on aligning systems, infrastructure and support services to organisational needs, under a £29.40 per hour umbrella arrangement. Framing … customer-focused culture, you will oversee IT service delivery, governance, security, and project delivery, ensuring timely, value-driven outcomes in a complex public sector environment. #J-18808-Ljbffr ...

oneclientscall when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: UnitedKingdom | Work Arrangement: Hybrid | Contract type: Full-time | Visa Requirements: Valid Visa forUK | Language Requirements: Fluent/professionalEnglish … written and verbal Weare looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, youwill own the end-to-end service experience, acting as the trusted partner to our clients while ensuring services ...

Infrastructure and Cloud Operations practice supports enterprise customers through innovative automation, monitoring, orchestration, and emerging AI-driven solutions that improve operational efficiency, resilience, and service quality. Our teams work at the forefront of infrastructure transformation, combining deep technical expertise with industry best practices to deliver secure, reliable, and scalable … career As a Server Tooling and Orchestration Specialist, you will play a key role in supporting and evolving enterprise automation platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments. Working within a highly governed, ITIL-aligned service ...

Infrastructure and Cloud Operations practice supports enterprise customers through innovative automation, monitoring, orchestration, and emerging AI-driven solutions that improve operational efficiency, resilience, and service quality. Our teams work at the forefront of infrastructure transformation, combining deep technical expertise with industry best practices to deliver secure, reliable, and scalable … career As a Server Tooling and Orchestration Specialist, you will play a key role in supporting and evolving enterprise automation platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments. Working within a highly governed, ITIL-aligned service ...

Infrastructure and Cloud Operations practice supports enterprise customers through innovative automation, monitoring, orchestration, and emerging AI-driven solutions that improve operational efficiency, resilience, and service quality. Our teams work at the forefront of infrastructure transformation, combining deep technical expertise with industry best practices to deliver secure, reliable, and scalable … career As a Server Tooling and Orchestration Specialist, you will play a key role in supporting and evolving enterprise automation platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments. Working within a highly governed, ITIL-aligned service ...

Sofware Delivery Manager Department: Technology Employment Type: Permanent - Full Time Location: London Description Our Team The Product Delivery team are responsible for delivering transformative change for UKTV across major products within the media supply chain. Our team consists of Product Managers, Business Analysts, Software Delivery Managers, Service Delivery Managers and Support & Change Analysts. We are focused on delivering functionality that provides key business and user improvement. As well as delivering change on time and within budget, the team also enable the business to define and prioritise the technical, commercial and operational work key for UKTV. ...

Bring your energy to Aggreko as an IT Service Performance Analyst based in Glasgow. You'll play a critical role in strengthening our global IT operations by evaluating processes, identifying opportunities for increased productivity, driving automation, and implementing continuous improvement initiatives. Power without pause. Heating, cooling and oil-free … events that last a few weeks to mining operations and remote communities who rely on us for decades. What you'll do as IT Service Performance Analyst: Lead and govern ITIL processes, particularly in IT Asset and Configuration Management, overseeing policies, procedures, and asset lifecycle management. Drive continuous improvement ...

leading Banking client are looking for a talented and motivated individual to take responsibility for the operational delivery, execution and continual improvement of the IT Service Delivery Governance function across the organisation. You'll ensure the IT Service Management governance, operational resilience requirements, regulatory obligations, audit … business. This is a newly created role in a fast growing Bank. A brilliant opportunity! The following skills/experience is essential: Strong IT Service Management governance experience within a complex, regulated technology environment. Knowledge of ITIL, COBIT, Operational Resilience, DORA, FCA, PRA, SOX and related technology control frameworks. ...

exceptional. What you'll actually do You’ll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their … contribute to improving how we onboard customers across the board. What you’ll bring You’ll need: Proven experience in IT Project Management, Technical Delivery, Service Desk Leadership, or Customer Success roles Strong technical background with solid knowledge of M365, Azure, networking, and related technologies Excellent written ...

exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery - it's complete ownership of customer success during the most critical phase of their … contribute to improving how we onboard customers across the board. What you'll bring You'll need{{:}} Proven experience in IT Project Management, Technical Delivery, Service Desk Leadership, or Customer Success roles Strong technical background with solid knowledge of M365, Azure, networking, and related technologies Excellent written ...

Meraki Talent is seeking an IT Service Delivery Leader to shape and grow the next phase of global IT service delivery capability. You will lead the IT Service Desk (approx. 12 staff + 3rd parties) and drive high-quality technology experiences across a multinational environment. … this role you will apply ITIL principles, own service performance, and partner with suppliers to deliver continuous improvement. A strong customer-focused mindset and stakeholder influence are essential for success. #J-18808-Ljbffr ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based in Luton ...

Senior Project Manager Job Description Department : Delivery Services Reports To : Head of Projects Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type : Salary Grade : 5 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility … based. Our Project Management Team Vision is for our customers to feel that they are in safe hands and have experienced a smooth delivery, with value for money, and for our business to feel that we deliver change in a controlled, well communicated, and collaborative manner. Our mission ...

navigate your future career within the wider group too – the best of both worlds we think!We're looking for a strategic and service-driven Customer Care Manager to lead and evolve our customer support operations. In this critical leadership role, you’ll take ownership of application support, system … upgrades, hosted service delivery, and release management—ensuring that DRAMS deployments are smooth, well-communicated, and effectively supported.As part of the senior leadership team, you’ll align support operations with business goals, champion IT Service Management (ITSM) best practices, and guide a high-performing support team ...

play a key role in supporting the technology operations of our sister company Convey Law , while also contributing to strategic projects, infrastructure, security and service delivery initiatives across the wider Group, including Convey365 who lead technology solutions that support our legal professionals. You'll help ensure the smooth … enjoys combining hands-on technical leadership with strategic thinking, stakeholder management and continuous improvement within a growing technology-driven organisation. Key Responsibilities IT Operations & Service Delivery Lead and develop a busy IT Support team. Ensure high-quality service delivery and efficient resolution of technical issues. Manage ...

with customers and naturally good at building relationships? Perhaps you already have experience as an Account Manager, Customer Success Manager, Client Success Manager or Service Delivery Manager, or you may be looking for the opportunity to progress from a customer service/customer experience (CX) role into … services and technology. Hold regular client meetings, via Teams and face-to-face as experience develops. Coordinate projects, resolve queries and manage any service issues or escalations. Produce service reports and identify opportunities for improvement. Support account retention and growth, identifying opportunities for additional services. Work closely with ...

authority in complex ETL, multi-source data alignment and migration assurance with the operational, commercial and people leadership needed to scale a high-performing delivery function. The Head of Data Services will lead and mature the L3P Data Services function through a period of significant operational and market change. … central to Idox’s response to Local Government Reorganisation (LGR) over the next 3-5 years, establishing the strategy, standards, tooling and repeatable delivery models needed for complex data alignment, migration and transformation programmes. This is a highly visible, UK home-based leadership opportunity, requiring someone who can bring ...

Natilik is seeking a Service Delivery Manager for a 12-month fixed-term contract in London, hybrid with 2 days in the office. The role focuses on managing contracted deliverables, SLAs, and client reporting, acting as the primary escalation point for service-related issues. The ideal candidate … years of client-facing service delivery experience, ITIL foundation preferred, and solid Microsoft Office skills. The position offers a clear career path within Natilik’s managed services framework. #J-18808-Ljbffr ...

summary To take a supervisory role in supporting the routine provision, delivery and development of genomic services for customers of CSL, and act as senior scientific support for laboratory development of Next Generation Sequencing (NGS) and the Sanger services. The post holder will supervise and provide line management … with all relevant legislation, as well as training all unit staff in appropriate related issues. This post has the additional responsibility of supporting the service delivery aspects of the laboratory. This role will ensure the laboratory is aligned with organisational and legal requirements for health and safety. ...

Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role requires extensive ITIL-based ...

ensuring seamless execution across markets and functions, helping deliver an outstanding client experience. This role does not own client strategy, thought leadership, or insight delivery responsibilities. What will you be doing? Client & Account Coordination Support International Key Account Directors in the day-to-day management of international clients. Manage … local market teams and other internal teams as necessary. Commercial, renewal & Contract Support Support with administration and documentation of client contracts: Letters of commitment, Service level agreements, Requests for quotes/proposals, Third party agreements Collect inputs to support pricing, proposal and renewal processes Partner with Finance regarding invoicing ...

worldwide. These are the different areas that you can explore: Technical : Testing, improving and stress testing our systems to enhance the performance of our delivery across the tours. Creative : Working closely with TV directors and external broadcasters to provide statistics and storytelling of insights across tennis matches during live … broadcasts. Operations : Reviewing, improving and strategising how we improve the efficiency of delivery across the globe. Projects: On-site management of our service delivery across the globe. Liaising with external stakeholders to organise our technical requirements to be ready and sites to be prepared for our arrival ...

worldwide. These are the different areas that you can explore: Technical : Testing, improving and stress testing our systems to enhance the performance of our delivery across the tours. Creative : Working closely with TV directors and external broadcasters to provide statistics and storytelling of insights across tennis matches during live … broadcasts. Operations : Reviewing, improving and strategising how we improve the efficiency of delivery across the globe. Projects: On-site management of our service delivery across the globe. Liaising with external stakeholders to organise our technical requirements to be ready and sites to be prepared for our arrival ...

Humankind Global Recruitment is looking for a Head of Service Delivery in London on a hybrid basis. This fixed-term maternity cover will oversee IT service delivery across regions, ensure SLA adherence and strong client satisfaction while guiding a cross-functional team. You will establish service ...

Process Outsourcing (BPO), and Digital Transformation industry is seeking an experienced Deputy Group Manager - Order to Cash Operations to lead critical finance operations and service delivery activities. This is an exciting opportunity for a seasoned Order to Cash professional with expertise in Credit Management and Cash Applications … performing team responsible for delivering operational excellence across complex global finance processes. Working remotely, you will play a key role in driving performance, ensuring service delivery commitments are met, building strong stakeholder relationships, and identifying continuous improvement opportunities. Key Responsibilities Lead the delivery ...