1 to 25 of 580 Service Delivery Jobs in the UK excluding London

Service Delivery Manager - Defence/Cyber Security Nottingham/Hybrid £65,000 - £75,000 + Excellent Benefits Applause IT are recruiting for a Service Delivery Manager to join a specialist technology organisation delivering secure projects and services across defence, cyber security and government sectors. This … customer-facing delivery role focused on managing the successful delivery of complex technical programmes and services within highly secure environments. The successful candidate will take ownership of customer relationships, project delivery, governance, risk management and service quality across a portfolio of secure programmes. The role would ...

Service Delivery Manager - Fire and Security - East Midlands - Near Sutton in Ashfield, Nottinghamshire, East Midlands - To £55k + Benefits Fire and Security Careers are recruiting for an established and respected Fire & Security company seeking a Service Delivery Manager - Fire and Security to oversee service operations … ensure high quality delivery across their customer base who are getting PPM, Service and maintenance of Fire & Security. This role is ideal for someone with strong industry experience from a BAFE, NSI, SSAIB or FIA aligned Fire & Security company, who understands service delivery, compliance, and supporting ...

Head of Operations & Service Delivery Location: Remote, with regular travel to client sites and field teamsSalary: £75,000 – £85,000 Bonus: Up to 30% based on personal and team performance Remote working with regular travel Senior leadership opportunity within a growing organisation Competitive benefits package Opportunity to play … role in a scaling business We are recruiting on behalf of a fast-growing, technology-led organisation seeking an experienced Head of Operations & Service Delivery to lead and evolve its operational and technical service functions. The Role - Head of Operations & Service Delivery This ...

Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. … first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North ...

Title: Junior Service Delivery Analyst Location: Manchester/Stoke About the Role: The Junior Service Delivery Analyst supports the Service Delivery function by assisting in the governance, coordination, and reporting of IT services to maintain service quality and operational stability. This role … development position, providing hands on exposure to IT Service Management processes while working under the guidance of senior Service Delivery colleagues. The postholder will support incident coordination, change administration, service reporting, and continuous improvement activities, building capability and experience across the service lifecycle. Key Responsibilities ...

LGBTQ+ business community. Please do not contact the recruiter directly. Description We are seeking a Director‐level leader with end‐to‐end accountability for service quality, operational improvement, and experience outcomes across Service Delivery to join our Service Delivery function and own the identification, shaping … delivery of high‐impact service and operational improvements across technology, operations, and client delivery. This role is accountable for turning insight into action, using client, service, technology, and operational data to drive measurable improvements in reliability, experience, efficiency, and profitability. The focus is on driving realised outcomes ...

customers, as well as delivering social value to the UK with our products and services. Thales currently have an opportunity for a Service Delivery Manager (SDM), based out of our Belfast site. Service Delivery Managers are responsible for managing and delivery of Service-related … Repairs, to the provision of an overarching support capability. The SDM plays a vital role in developing the business as a long-term progressive service provider, building strong customer relationships, acting as the bridge between the Customer and our operational delivery teams. As an SDM youll report into ...

Service Delivery Manager Exciting technology within SaaS business Norwich (1 day working in the office) We are seeking an experienced and technically credible IT Service Delivery Manager to lead the delivery of support and managed services for our clients. This role is responsible … service performance, operational leadership, client satisfaction, and continual service improvement. You will act as the primary operational contact for assigned clients while leading and developing the Support team to deliver exceptional service outcomes. The successful candidate will combine strong people leadership skills with a solid technical understanding ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction.You may currently be in an identical role, and seeking a fresh challenge … line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward. Service Delivery Lead/Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day-to-day running, quality ...

Description DXC Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring … process.As our SAP Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day.The customer ...

Role: IT Service Management Coordinator Location: London, UK (Hybrid) Contract: 6 months Working Shifts: Full-time Monday to Friday Overview We are seeking an experienced and proactive Service Management Specialist to support and enhance operational service delivery across a multi-functional technology support environment. This role … will act as a key operational liaison between internal stakeholders, global service desk providers, and third-party vendors to ensure high-quality service delivery aligned to business expectations and operational standards. The successful candidate will play a central role in driving continual service improvement, managing operational ...

Come join us and make a difference in the world! Discover more at www.necsws.com Job Description The role is office based in Hartlepool. The Service Desk Manager is a varied, challenging and exciting role. The role is responsible for ensuring the Service Desk and Incident Management processes … evolving needs of the business. It will involve working closely with both internal and external stakeholders and customers and is targeted with supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Head ...

Overview We are seeking an experienced Service Delivery Director to lead delivery across a high-profile, mission-critical defence programme. This is a senior leadership role with full accountability for end-to-end service delivery, financial performance, and customer outcomes within a secure MOD environment. … will operate at a strategic level, driving service excellence across multiple contracts while leading a team of Service Directors and managing key customer and supplier relationships. Key Responsibilities Lead the delivery of multiple services in line with contractual SLAs and KPIs Own full P&L accountability , ensuring ...

Title: DV Cleared Service Delivery Manager (Process Owner) Location: Basingstoke Rate: 600 per day Contract: Contractor (until 31/05/2027) Clearance: Must be willing and eligible to go through the DV Clearance process Working Pattern: Monday to Friday, fully on site Are you a proactive, customer … focused professional with a passion for delivering IT excellence? Our client, a leading organisation, is hiring for a Service Delivery Manager (Process Owner) to join their dynamic Service Management Team in Basingstoke. This is an exciting opportunity to make a real impact in a secure IT environment ...

Service Delivery Analyst/Customer Success Specialist Bristol (Office Based with Free Parking) Up to £43,000 + Benefits SC Clearance Eligibility Required Join an MSP that's rethinking customer success. Our client delivers Cloud, Cyber Security, Data and Digital Transformation services across public and private sector organisations. … simply reacting to tickets. The focus is on helping customers get more value from their technology, reducing repetitive support activity and driving continuous service improvement. The Role You'll help manage escalations, improve service performance, identify trends and ensure customers receive maximum value from their IT services. ...

About the job. National Highways have an excellent opportunity to join our Operations Directorate as an Assistant Service Delivery Manager. You will oversee the delivery of highway maintenance and repair services across the region. Using your highways skills and knowledge you will ensure that all activities, whether … will need to have no more than 3 points to be considered for this position and during employment. Proactively track and monitor service delivery performance on the assigned Route(s) or contract scope (e.g. DBFO, RTMC), identify performance trends, risks and issues, including the analysis of root causes ...

Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven … highly organised manager to oversee the daily operational performance of their Customer Service Centre. This is a fantastic opportunity for an experienced operations or service desk professional within the Fire & Security sector to join a forward-thinking business offering long-term stability, progression opportunities, and a collaborative working ...

Cloud Service Delivery Analyst - 6 Months - £565 per day inside IR35 - Hybrid - Portsmouth Area Office We are looking for a Cloud Service Delivery Analyst to support the delivery and continuous improvement of cloud services in a fast-paced IT environment. This role plays … part in a major transformation programme, helping evolve service delivery practices and supporting the transition to a new IT Operations partner. Key Responsibilities Analyse cloud service usage and produce clear, tailored reports for stakeholders. Act as an escalation point for cloud incidents and support major incident management. ...

Service Delivery Manager Location: Burton/London Role Purpose Our client is seeking an experienced HR Service Delivery Manager to support the day-to-day delivery of HR operations in line with the organisations people strategy. This is a pivotal role with responsibility for operational … people-focused service delivery, ensuring that HR priorities are translated into effective, practical outcomes across the business. The successful candidate will work closely with senior stakeholders to drive consistency, improve processes, and support a high-performing people function. Accountabilities and Deliverables Recruitment Maintain a robust approval to hire ...

commercial buildings in the United Kingdom, alongside a growing portfolio of international clients. Our clients rely on us to support business - critical environments where service quality, reliability, and professionalism are non - negotiable . As we continue to grow across the UK and internationally, having a high - performing , well … service desk is central to delivering an excellent customer experience. This role sits at the heart of our operations leading the service desk function, ensuring consistent service delivery, driving continuous improvement, and acting as a key point of contact between customers, engineers, and the wider business. ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three … Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will ...

business community. Please do not contact the recruiter directly. About the job Job summary Can you support and improve SAP-related systems while managing service performance, incidents and stakeholder communication effectively? Do you have experience delivering digital system improvements, managing suppliers and translating technical information into clear business insights … love to hear from you! The HEO Systems Management role is responsible for supporting the delivery, optimisation and technical management of systems and services, with a focus on payment services, system integrations and digital process improvement. This role involves working closely with senior stakeholders, technical teams and external suppliers ...

business community. Please do not contact the recruiter directly. About the job Job summary Can you support and improve SAP-related systems while managing service performance, incidents and stakeholder communication effectively? Do you have experience delivering digital system improvements, managing suppliers and translating technical information into clear business insights … love to hear from you! The HEO Systems Management role is responsible for supporting the delivery, optimisation and technical management of systems and services, with a focus on payment services, system integrations and digital process improvement. This role involves working closely with senior stakeholders, technical teams and external suppliers ...