1 to 25 of 953 Service Delivery Jobs in the UK excluding London

JOB TITLE: Head of Service Delivery LOCATION: London, Greater London SALARY: £90,000 - £110,000 21 days holiday | Private Healthcare | Pension Scheme WAY OF WORKING: Full Time, Hybrid THE BUSINESS: We're a forward-thinking digital partner with a strong track record of helping organisations optimise their technology landscape. Renowned for delivering reliable, cutting-edge solutions, we’ve … because we invest in their development, encourage initiative, and reward excellence. If you're driven, curious, and serious about making an impact, you'll fit right in. HEAD OF SERVICE DELIVERY: Strategic Service Leadership Own and evolve the overall service delivery model , ensuring it remains scalable, efficient, and customer focused. Define and refine KPIs, SLAs … and service reporting frameworks that enable transparency, accountability, and partner retention. Collaborate with the executive team to align service delivery strategy with wider business goals and customer expectations. Lead cross-functional planning and execution of service improvement initiatives and internal transformation projects. Operational Excellence Oversee the day-to-day performance of technical support operations, including field More ❯

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement … Serve as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously More ❯

IT Operations Manager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience managing technical or professional services teams is required for a well-established, award-winning IT Solutions Provided based in Fleet, Hampshire. Previous technical experience working with HCL, IBM, Microsoft … office in Fleet on a regular basis JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Operations Manager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience managing technical or professional services teams. … Working as a results driven IT Operations Manager/Software Solutions Service Delivery Manager you will be responsible in leading the day-to-day operations of the Professional Services Team, ensuring exceptional service delivery across the software solutions. As the IT Operations Manager/Software Solutions Service Delivery Manager you will play a critical More ❯

Service Delivery Manager Proftech Talent are working with Motormax on the recruitment of a Service Delivery Manager to join their Shenstone based team. Motormax is a leading provider of automotive technology solutions, helping fleets operate more safely, efficiently, and intelligently. Their MaxConnex platform delivers advanced camera and telematics integrations, empowering businesses with real-time visibility, insights … and control over their operations. They are looking for a Service Delivery Manager to join the growing team and help deliver outstanding technology experiences to their customers. This role is central to the deployment of the MaxConnex camera platform and integrated telematics solutions-ensuring projects run smoothly from planning through to successful implementation. As a Service Delivery Manager, you will need to have/be: 3+ years' experience in service delivery, project management, or technical programme coordination, ideally in a SaaS, automotive, or telematics environment. Demonstrable experience managing hardware/software solution rollouts. Strong understanding of camera technology, telematics systems, or fleet management tools. Proven ability to lead cross-functional teams and manage external More ❯

Senior IT Service Delivery Manager - Financial Services Location: London (Liverpool Street) - 1-2 days a week Salary: £75-85K Are you an experienced IT Service Delivery Manager/IT & Operations Manager with a strong track record in the financial services sector ? DO you wish to work for a fast paced start up? Do you thrive … on building relationships, ensuring seamless service delivery, and driving continuous improvement across IT operations? If so, we'd love to hear from you. Our client, a start up FinTech organisation, is seeking a Senior IT Service Delivery Manager to join their growing technology function. This is a pivotal role, working with senior stakeholders to oversee the … delivery of IT services across infrastructure and SaaS platforms. Key Responsibilities Own end-to-end IT service delivery across multiple business units, ensuring SLAs and KPIs are consistently achieved. Act as the bridge between IT teams, vendors, and senior business stakeholders , ensuring smooth communication and alignment. Lead service improvement initiatives, using ITIL best practices to enhance More ❯

Technology Operations Manager with expert knowledge of ICT Service Delivery Management and the ability to drive change, anticipating and resolving issues and managing risks and mitigations to maximise ICT service delivery is required for a well-established organisation based in Wokingham, Berkshire. If youve worked as an IT Support Manger/Infrastructure Manager/IT Manager …/ICT Service Delivery Manager or in a similar senior position, then we would like to hear from you. SALARY : £59,009 - £64,673 Per Annum + Benefits LOCATION: Hybrid/Working from home and the office in Wokingham JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technology Operations Manager … with expert knowledge of ICT Service Delivery Management and the ability to drive change, anticipating and resolving issues and managing risks and mitigations to maximise ICT service delivery. Working as a Technology Operations Manager you will be responsible for the organisations operational technology support services. This is a pivotal role, responsible for ensuring the seamless delivery More ❯

Job title: Service Support Manager Location: Nottingham (Hybrid work available) Salary: £35,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Are you organised, detail-oriented, and passionate about delivering excellent … IT services? Join a dynamic Service Delivery team as a Service Support Manager and help them ensure their clients receive outstanding support every step of the way. This is a fantastic opportunity for someone looking to grow into a Service Delivery Management role, with hands-on experience and mentoring from experienced SDMs. Established in the … ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. About the Role As a Service Support Manager, you'll play a key role in supporting our Service Delivery Managers (SDMs) in the smooth and effective delivery of IT services. You'll More ❯

Service Delivery Manager Location: Wakefield, WF3 About us A fast-growing Engineering , dynamic business with ambitious plans for expansion in 2026. We are committed to delivering exceptional service to our clients and maintaining the highest standards across all areas of our operations. As part of this growth, we are seeking a strong, commercially aware Service Delivery Manager to lead our team and drive performance. The Role This is a key leadership position within our Service Delivery Team, responsible for managing a team of engineers and ensuring the successful delivery of both reactive and planned maintenance services. The successful candidate will be expected to lead with authority, maintain discipline, and ensure that all … aspects of service delivery meet high standards. Key Responsibilities Engineer Management: Directly manage a team of engineers, ensuring they are motivated, productive, and aligned with delivery expectations. Communicate clearly and consistently to manage workloads, priorities, and client expectations. Service Delivery Oversight: Oversee all aspects of reactive and planned maintenance, ensuring timely and high-quality execution. More ❯

Technical Security Service Delivery Manager We are currently recruiting for a dynamic Technical Security Service Delivery manager to join our client's growing Security Operations Centre business. This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys. What to expect: Using your background in SOC … Service Delivery background and experience, you will: Act as a bridge between the Customer and the Operational Delivery Teams Act as a primary escalation point of contact to the customer Coordinate the Security Operations, Incident Response Teams and other technical resources needed to troubleshoot major incidents to determine the affected/vulnerable systems, affected/vulnerable users … relevant support teams. Coordinate post incident investigation with relevant teams or third parties and document the appropriate report to be provided to the customer Provide support and guidance to Delivery Teams and ensure compliance with the agreed Service Level Agreements (SLAs), quality standards, and client expectations. Document and present to the customer the weekly and/or monthly More ❯

able to travel into the Newcastle based office 3 days PW in order to apply for this role A global manufacturing and distribution organisation is seeking a skilled IT Service Delivery Lead to oversee service performance across Microsoft Dynamics 365 CE and F&O platforms. Operating across the globe, this business is committed to delivering high-quality … improvement across its enterprise systems. Mission of the Role: This role is central to ensuring a smooth transition from project implementation to live operations, while maintaining high standards of service delivery, governance, and user satisfaction. You'll work closely with cross-functional teams to drive efficiency, resolve issues, and enhance service quality across a global footprint. Role … Overview: You'll manage service delivery processes, coordinate with internal teams, and lead initiatives to improve system performance and user experience. This is a hands-on role requiring strong technical knowledge, leadership, and communication skills. Key Responsibilities: Oversee D365 service delivery, governance, and quality assurance Manage incidents, service requests, enhancements, and problem resolution Lead the More ❯

able to travel into the Newcastle based office 3 days PW in order to apply for this role A global manufacturing and distribution organisation is seeking a skilled IT Service Delivery Lead to oversee service performance across Microsoft Dynamics 365 CE and F&O platforms. Operating across the globe, this business is committed to delivering high-quality … improvement across its enterprise systems. Mission of the Role: This role is central to ensuring a smooth transition from project implementation to live operations, while maintaining high standards of service delivery, governance, and user satisfaction. You’ll work closely with cross-functional teams to drive efficiency, resolve issues, and enhance service quality across a global footprint. Role … Overview: You’ll manage service delivery processes, coordinate with internal teams, and lead initiatives to improve system performance and user experience. This is a hands-on role requiring strong technical knowledge, leadership, and communication skills. Key Responsibilities: Oversee D365 service delivery, governance, and quality assurance Manage incidents, service requests, enhancements, and problem resolution Lead the More ❯

Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description We are seeking an experienced Senior IT Service Delivery Analyst to support the efficient delivery of IT Services across Radius. You will work within the Service Delivery team, focussing on areas such as … minimising risk, and maintaining operational control over IT inventories and third-party services. The position is based from our head office in Crewe, Cheshire and reports into our IT Service Delivery Manager. Your responsibilities day to day will be... Work closely with the Service Delivery Manager to identify and drive service improvements, to ensure effective … IT service delivery. Act as a liaison between end-users and IT teams to ensure effective communication and excellent customer service, ensuring that IT services meet or exceed expectations. Support adherence to internal controls and compliance requirements. Manage IT contracts, tracking key dates, terms and service levels. Liaise with suppliers and vendors, resolving issues and monitoring performance. More ❯

The team you'll be working with: SOC Technical Security Service Delivery Manager We are currently recruiting for a dynamic Technical Security Service Delivery manager to join our growing Security Operations Centre business. This vacany is hybrid variabe based in Glasgow. About Us NTT DATA is one of the world's largest Global Security services providers … to play a pivotal role in helping to shape our client's transformation journeys. What you'll be doing: What you will be doing; Using your background in SOC Service Delivery background and experience, you will: Act as a bridge between the Customer and the Operational Delivery Teams Act as a primary escalation point of contact to … teams. Coordinate post incident investigation with relevant teams or third parties and document the appropriate report to be provided to the customer Provide support and guidance to NTT DATA Delivery Teams and ensure compliance with the agreed Service Level Agreements (SLAs), quality standards, and client expectations. Document and present to the customer the weekly and/or monthly More ❯

Service Delivery Manager - Microsoft Dynamics 365 - Newcaslte - c£90K Nigel Frank are working with a global organisation on their search for a Service Delivery Manager with experience in Microsoft Dynamics 365 CE and F&O. Our client has a strong presence across 28 countries and an ambitious digital transformation agenda - this is a rare opportunity to … influence the success of a global D365 landscape. This role is suited to a proactive and technically capable professional who thrives in a service-led environment and is passionate about continual improvement. You'll be instrumental in managing the delivery, support, and governance of D365 services across a global footprint and you will ensure smooth transitions from project … delivery to business-as-usual operations while leading efforts to maintain and enhance system performance, user satisfaction, and service efficiency. This is a hands-on role requiring both technical and service delivery expertise, combined with the ability to manage cross-functional collaboration and stakeholder engagement. Responsibilities Manage the full life-cycle of D365 service delivery More ❯

Service Delivery Manager (Patents) - Bristol Bristol Mewburn Ellis is the forward-looking IP firm. 150 years old, but very much with a focus on the future, we are at the top of our profession. We are 'Top Tier' in Legal 500, 'Band 1' in Chambers & Partners UK, 'Gold Ranked' for EPO work and 'Top Tier' in IAM Patent … ambitious but also relaxed and friendly. We are recruiting for an experienced leader, ideally with Intellectual Property experience, to join our IP Support Services department in the role of Service Delivery Manager. This is a great opportunity to join one of Europe's top specialist Intellectual Property firms. If successful you will be joining an award-winning team … in the IP Paralegal of the Year and very proud that one of our Manchester based Paralegals was awarded the IP Paralegal of the Year award. The role The Service Delivery Manager is a new role, where you are required to lead your team to provide excellent service to clients and attorney teams. The role involves implementing More ❯

Service Delivery Manager (Trade Marks) - London or Bristol London, Bristol Mewburn Ellis is the forward-looking IP firm. 150 years old, but very much with a focus on the future, we are at the top of our profession. We are 'Top Tier' in Legal 500, 'Band 1' in Chambers & Partners UK, 'Gold Ranked' for EPO work and 'Top … ambitious but also relaxed and friendly. We are recruiting for an experienced leader, ideally with Intellectual Property experience, to join our IP Support Services department in the role of Service Delivery Manager. This is a great opportunity to join one of Europe's top specialist Intellectual Property firms. If successful you will be joining an award-winning team … in the IP Paralegal of the Year and very proud that one of our Manchester based Paralegals was awarded the IP Paralegal of the Year award. The role The Service Delivery Manager is a new role, where you are required to lead your team to provide excellent service to clients and attorney teams. The role involves implementing More ❯

D365 Service Delivery Manager c.£80k + generous benefits package + discretionary bonus Hybrid Working - 3 days on site Permanent Role Overview : Our client, global organisation, is in the middle of a huge D365 F&O transformation programme and looking to recruit an experienced and driven Service Delivery Manager. You'll need to have experience working … as a Service Delivery Manager within D365 (F&O and CE) as the key purpose of the role is to lead the support, quality, and governance across the entire platform. This is a pivotal role ensuring a smooth transition from project delivery to go-live operations. Key Responsibilities : Own D365 CE & F&O service delivery performance, governance, and continuous improvement Manage incidents, service requests, developments, and problem resolution Collaborate across teams to ensure quality, efficiency, and high service standards Lead service transition from implementation to BAU Report on performance, run stakeholder meetings, and manage service communications Candidate Requirements : Educated to a degree level Strong experience in D365 CE & F&O More ❯

Oliver James are partnered with an innovative healthcare organisation committed to delivering exceptional patient care supported by robust and reliable IT services. We are currently seeking an experienced Service Delivery Analyst to join their growing IT department and play a key role in ensuring the seamless delivery of IT services across the organisation. About the Role: This … is an excellent opportunity for an experienced Service Delivery Analyst who has a strong background in healthcare IT environments , such as the NHS or private health services. The successful candidate will report directly to the Head of IT and will be instrumental in managing and improving IT service performance, ensuring alignment with Service Level Agreements (SLAs … a user base that depends on consistent, high-quality digital services. Working within a highly regulated and fast-paced healthcare environment, this role will require someone with strong technical service management expertise but also a clear understanding of the unique demands and pressures of delivering IT services in a clinical or patient-focused setting. Key Responsibilities: Monitor IT services More ❯

Oliver James are partnered with an innovative healthcare organisation committed to delivering exceptional patient care supported by robust and reliable IT services. We are currently seeking an experienced Service Delivery Analyst to join their growing IT department on a permanent basis and play a key role in ensuring the seamless delivery of IT services across the organisation. … About the Role: This is an excellent opportunity for an experienced Service Delivery Analyst who has a strong background in healthcare IT environments , such as the NHS or private health services. The successful candidate will report directly to the Head of IT and will be instrumental in managing and improving IT service performance, ensuring alignment with Service … a user base that depends on consistent, high-quality digital services. Working within a highly regulated and fast-paced healthcare environment, this role will require someone with strong technical service management expertise but also a clear understanding of the unique demands and pressures of delivering IT services in a clinical or patient-focused setting. Key Responsibilities: Monitor IT services More ❯

Service Delivery Manager MSET page is loaded Service Delivery Manager MSET Apply remote type Hybrid locations Templecombe time type Full time posted on Posted Yesterday time left to apply End Date: August 14, 2025 (12 days left to apply) job requisition id R Location: Templecombe, United KingdomThales people provide armed forces customers with operational advantage at … home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Service Delivery Manager MSET Location: Templecombe, hybrid working with 3 days in the office Looking to be part of a dynamic team impacting millions daily for a safer, better … obtain and maintain SC Clearance. Candidates need to be eligible for the necessary security clearance due to data classification of UK Secret. Reporting to the UWS Programme Manager, the Service Delivery Manager (SDM) will oversee service contracts including Submarine Sonar Support (2054 Sonar, AJU/AJN, Misc. Comms) within the Maritime Sensor Enhancement Team (MSET) programme. They More ❯

Harewood, Leeds, United Kingdom - Full Time Location : Hybrid - Remote/Harewood, Leeds Position Title : Enterprise Delivery Manager Job Type : Full-Time About Us Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed … meeting your organization's compliance requirements. A dedicated team is always available to recover your data and minimize disruption in the event of a disaster. Job Summary: The Enterprise Delivery Manager will be responsible for overseeing the delivery of our data backup solutions to enterprise clients. This role involves managing the end-to-end service delivery … our services meet or exceed client expectations. The ideal candidate will possess strong leadership skills, technical understanding of our backup solutions, and a passion for customer satisfaction. Key Responsibilities Service Delivery Management Oversee the implementation and delivery of data backup services to enterprise clients. Ensure that services are delivered on time, within scope, and within budget. Develop More ❯

people to make their mark in a professional community that truly values people, innovation, and achievement. The Role: Join the Digital Future at the University of Portsmouth! Position: Senior Service Delivery Analyst Team: IS Service Delivery Are you ready to make a real impact in a vibrant, forward-thinking university? The University of Portsmouths IS Service Delivery Team is on the lookout for a passionate and experienced Senior Service Delivery Analyst to join our friendly, collaborative crew. As a key player in our Service Delivery team, youll be the go-to expert for delivering top-tier IT support across the university. Whether its via phone, remote access, or deskside assistance … technology supports learning, research, and operations. Youll work with a supportive team that values collaboration, growth, and creativity. If youre a tech-savvy problem solver with a passion for service excellence and a desire to drive change, wed love to hear from you! Applications containing evidence of paid or third-party services, artificially generated, or misleading content will be More ❯

people to make their mark in a professional community that truly values people, innovation, and achievement. The Role: Join the Digital Future at the University of Portsmouth! Position: Senior Service Delivery Analyst Team: IS Service Delivery Are you ready to make a real impact in a vibrant, forward-thinking university? The University of Portsmouths IS Service Delivery Team is on the lookout for a passionate and experienced Senior Service Delivery Analyst to join our friendly, collaborative crew. As a key player in our Service Delivery team, youll be the go-to expert for delivering top-tier IT support across the university. Whether its via phone, remote access, or deskside assistance … technology supports learning, research, and operations. Youll work with a supportive team that values collaboration, growth, and creativity. If youre a tech-savvy problem solver with a passion for service excellence and a desire to drive change, wed love to hear from you! Applications containing evidence of paid or third-party services, artificially generated, or misleading content will be More ❯

Summary Job Reference: VR010825 Job Title: ICT Service Delivery Manager Salary/Benefits: starting 62,637 pa plus NILGOSC pension (19% employer contribution) plus 28 days annual leave and 12 public holidays plus private health insurance plus learning/development, bookable parking and more. Location: Belfast City Centre, hybrid (2 days office/3 days WFH pw) Client … Co-Ownership Contract : Permanent, full-time (37 hours pw, typically Mon-Fri/9-5) VANRATH Overview Co-Ownership are looking for an ICT Service Delivery Manager to join their team! We met with them, so if you apply, do reach out for a chat to discuss in more detail. We must highlight that this is a fantastic … city centre, so we'll be delighted for whoever lands the role. Job summary We are currently undertaking a strategic review of our IT services and are seeking a Service Delivery Manager to join our growing team. This newly created role will play a key part in shaping and overseeing the delivery of IT services across the More ❯

Job Title: SOC Technical Security Service Delivery Manager Location: Hybrid (Birmingham-based) Employment Type: Full-time Clearance: Must hold or be eligible for UK SC Clearance Salary: £75,000 - £85,000+ Benefits About the Role Our client — a leading global technology consultancy and one of the world’s largest cybersecurity services providers — is seeking a SOC Technical Security … Service Delivery Manager to support their growing Security Operations Centre (SOC) business. This is a strategic and hands-on role where you'll be the key bridge between clients and operational teams, ensuring smooth delivery of security services, incident response coordination, and ongoing vulnerability management. If you’ve got a deep background in cybersecurity operations, excel under … guide both clients and internal teams, this could be your next big step. What You’ll Be Doing Acting as the primary point of contact for clients on SOC service matters, including escalations and incident updates Leading major incident coordination , including investigation, containment, and remediation activities Managing client-facing service reviews (weekly/monthly), presenting clear reports and More ❯