126 to 150 of 244 Remote/Hybrid Service Delivery Jobs

have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve … service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Applications Service - Delivery of the applications services, without significant failure or poor service performance. Skills required: Proven, at least 5 years of Applications, Database/Support ...

across our Technology function. This role plays a critical part in ensuring that technology change, cybersecurity, and risk management are delivered effectively, enabling robust service delivery and supporting business performance. You will be responsible for defining and operating governance processes that are practical, value adding, and aligned with … services. Track mitigation actions and provide clear reporting to senior leadership on the risk posture. Change Governance Manage and oversee technology change processes across service, infrastructure, and solutions. Ensure effective risk based assessment of changes, balancing delivery velocity and risk control. Cyber & Information Security Work closely with ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

Position: Systems Consultant (3rd Line/Infrastructure) Location: North London area Company: Leading European Managed Service Provider About Us: Join one of Europe’s top 10 MSPs is recruiting to add to their existing dynamic team. The Company delivers enterprise-level IT infrastructure, cybersecurity, support, and consultancy … impact, supporting cloud-first, secure, and resilient IT environments. Key Responsibilities: Lead resolution of complex incidents and provide 3rd line escalation support. Oversee proactive service delivery, including monitoring, patching, and optimisation. Drive automation, standardisation, and infrastructure improvements. Support customer security, backup, and disaster recovery strategies. Mentor ...

Location Milton Keynes MK7 8JU – role will be hybrid End Client Rolls Royce Job Description A Security Cleared (Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide … technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. Call Steve Hill on (phone number removed) IND/ ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across … Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

Engage senior client stakeholders to understand operational challenges and requirements Qualify opportunities and contribute to go/no-go decision processes Design operating models, delivery frameworks and transition plans for outsourced services Develop high-level solution architecture covering people, process and technology Produce compelling client proposals and solution documentation … Identify risks, assumptions and dependencies within proposed solutions Build business cases and ROI models demonstrating value to clients Collaborate with sales, delivery and technical teams to shape winning bids Key Requirements Experience designing outsourcing or managed service solutions Strong background in operating model design and transformation programmes Experience ...

overseeing integrated enterprise solutions. Experience of working within local government is important, as the individual will need to understand the governance, regulatory considerations and service delivery context in which you know we operate. The role will support the Architecture function by providing technical leadership across solution design, ensuring … alignment with our enterprise architecture principles, integration standards, and wider digital strategy. They will work closely with delivery teams, Digital, and service areas to ensure that proposed solutions are robust, scalable and aligned with policy and principles. CRM Experience on the following would be beneficial: Grancius/govService ...

growing Managed Service Provider (MSP) in the Southwest is looking for an experienced IT Support Engineer/IT Field Engineer to deliver a blend of remote technical support and onsite field engineering for both domestic and small business clients. With an enviable customer reputation, the company is expanding … technical ownership, leadership progression, or having more influence in how services are delivered. What You'll Be Doing Deliver remote IT support and resolve service desk tickets Attend customer sites for installations, upgrades, troubleshooting and fault‐finding Administer Microsoft 365 , including Azure AD, Intune, security and licensing Provide proactive ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

driven new business hunter with a passion for IT Service Management solutions? We’re partnering with a high-growth organisation looking to expand its UK sales team with a talented New Business Sales Manager focused on winning and developing new logo clients. This is a standout role for someone … discovery demo negotiation close Develop strategic account plans and build a strong pipeline Engage C-level and IT decision-makers (CIOs, Heads of IT, Service Delivery Leaders) Collaborate with pre-sales and delivery teams to shape compelling solutions Consistently exceed revenue and activity targets What ...

plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations KPMG Managed Services provide an innovative and cost-effective solution to the delivery of large-scale review and/or processing activity across multiple industries, geographies and processes. The Managed Services operation is experienced … limited to, remediation, complaint handling, claims processing, service delivery and conduct risk reviews. We bring together KPMG subject matter expertise, highly skilled operational resource and, where required, proprietary technology assets, providing clients with a single joined-up approach Why Join KPMG as Operations Manager? • Operational delivery ...

role in the ongoing operation of enterprise network environments. Acting as a senior escalation point, you will be responsible for resolving complex incidents, driving service improvements, and maintaining robust and secure network services. Key Responsibilities Provide 3rd/4th line support across enterprise network environments Act as an escalation … issues Support and implement network changes in line with change management processes Maintain and improve technical documentation, operational procedures, and runbooks Work closely with service desk, NOC, and engineering teams to ensure effective service delivery Contribute to continuous improvement initiatives across network operations Provide guidance and mentorship ...

want you on our team! __________________________________________________________________________________________ About the role: As Infrastructure Services Manager, you’ll play a key role in ensuring the delivery of high-quality Infrastructure Services across a diverse customer base. You’ll work closely with Delivery, Sales, Marketing, and Security teams. Leading a talented global team … Lead & develop a global Infrastructure Services team by coaching, mentoring and driving performance Plan and allocate resources to meet customer demand and ensure smooth service delivery Leading the design, implementation and ongoing management of Oracle environments on a wide variety of platforms including Linux, Solaris, and Cloud-based ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

team to drive continual improvement through innovation, automation and integration of its tools and processes. The key responsibilities of the role are: Lead the delivery and maintenance of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security … ordination of patch management activities for internal systems and hardware Assessing and recommending server hardening activities to be completed by the Infrastructure and Service Delivery teams Supporting audit and due diligence activities within Technology Services Supporting and advising on projects and change initiatives to ensure that there ...

smooth running of the Charitys IT, digital and data functions. Reporting to the Technology Manager, you will support the day-to-day IT service delivery with our outsourced IT support service, ensuring that staff receive timely assistance and information. You will be coordinating contracts and ensuring quality … service is being delivered by our suppliers. You will be managing technology processes and also keeping the documents and records up to date. If youre organised, experienced in a support-focused role, and excellent in communication, then we would like to hear from you! Ideally, youll have experience working ...

operational involvement across sites. The successful candidate will play a key role in analysing performance data, validating operational information and identifying opportunities to improve service delivery across the contract. Although the role is primarily homebased, the position requires regular travel across the Home Counties and South East … Belt and Green Belt qualifications following successful completion of probation. Key Responsibilities Analyse operational and performance data to identify trends, risks and opportunities for service improvement across the contract. Validate and interpret data from operational systems to ensure accuracy, consistency and reliability of reporting. Produce clear and structured reports ...

Analyst | £105K | London Hybrid | Investment Banking Overview: A leading financial services organisation is seeking a TBM Analyst to support the Head of Service Catalogue in maturing and operating EMEA TEC’s Technology Business Management (TBM) capability. This role sits at the intersection of Technology, Finance, and Business , delivering transparent … Desirable Experience: Experience within banking or other highly regulated industries. Knowledge of FinOps, cloud financial management, or ITFM. Understanding of infrastructure tower costing and service delivery models. Experience supporting application portfolio rationalisation initiatives. Professional certifications (e.g., Apptio TBM Analyst, TBM Executive). Package: £105K Great Benefits Package Hybrid ...

leads. The Client Partner role at Endava is a senior leader within the Commercial organisation. They own the relationship with the client and the delivery organisation, ensuring alignment on goals, expectations, and deliverables. This role is responsible for managing and growing key client relationships, achieving significant revenue growth … identifying new business opportunities. The Client Partner plays a critical role in maintaining and expanding these relationships through exceptional client experiences, continuous improvement, exemplary service delivery, and strategic foresight. Responsibilities: Commercial Leadership Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion. ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively ...

Line Support Analyst coming from a MSP background. As a 1st line Support Analyst, you will be an integral part of a dynamic Service Delivery Team, acting as the first point of contact for client IT requests and issues. The 1st Line Support Analyst will have a solid ...

will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following ...

Working closely with business stakeholders, the Workflow Developer translates operational needs into robust, secure, and well‐documented technical solutions that support high‐quality legal service delivery and contribute to the firm’s wider digital strategy. The firm operates a hybrid agile working policy allowing employees to work from ...

Responsibilities Lead, support and mentor a cross-skilled team of digital forensic practitioners. Set team priorities, plan workloads and maintain consistent, high-quality service delivery. Ensure all forensic activity complies with ISO 17025, the FSR Code and internal quality standards. Oversee method validation, documentation updates and accreditation development. Manage ...