126 to 150 of 321 Remote/Hybrid Service Delivery Jobs

Head of Finance Delivery Circa £66k + Performance Related Pay + Medicash Spalding and Hybrid Working PSPS is looking to appoint its next Head of Finance Delivery, a pivotal leadership role responsible for delivering strategic financial advice, driving financial performance and supporting the long-term success of South … finance leadership team, you will have the opportunity to shape services, influence key decisions and develop high performing teams. As a Head of Finance Delivery: Oversee budget monitoring, forecasting, financial planning and statutory reporting, ensuring compliance with professional and legislative requirements. Lead the delivery of professional financial management ...

day. Contract: Initial 6 months. IR35: Inside IR35. A London Council is seeking an experienced Senior Solutions Architect to lead the design and delivery of secure, scalable and cloud‐first technology solutions across a major digital transformation programme. This senior level technical leadership role is responsible for shaping enterprise … architecture, defining solution strategies and ensuring technology solutions align with organisational standards, security frameworks and modern digital delivery practices. You will work closely with Digital Services, project delivery teams, suppliers and senior stakeholders to deliver complex cross‐platform solutions across cloud, infrastructure, integration and Microsoft technologies. Key Responsibilities ...

Treasury processes, ensuring they support the organisation's strategic and operational objectives. Drive continuous improvement initiatives, identifying opportunities to enhance efficiency, controls, and service delivery across Treasury operations. Act as the subject matter expert for Treasury Management Systems, maintaining awareness of system developments and leveraging industry networks … maintaining compliance with governance, audit, and risk management requirements. Own the Treasury systems landscape, including implementation, enhancement, integration, support, training, stakeholder engagement, and project delivery, while ensuring risks are effectively managed throughout the system lifecycle. Profile A successful Treasury Operations/Systems professional should have: Proven Systems or Programme ...

Engagement Lead - Service Delivery Location: London/Hybrid My client is looking for a highly experienced Engagement Lead to join a growing consultancy and play a pivotal role in delivering transformational outcomes for some of the UK's most recognised organisations. As Engagement Lead, you will … consultative engagements and client-focused outcomes. Expertise in one or more of the following areas: IT & Digital Operating Model Development Process Design Organisation Design Service Integration SIAM Service Management Experience leading digital change and IT transformation programmes. Strong senior stakeholder management skills, including business case development and approvals. ...

progress within an established engineering team. The Opportunity You'll play a key role in designing, building and enhancing ServiceNow solutions that improve IT service delivery and operational efficiency across large enterprise environments. Working within Agile delivery teams, you'll collaborate with architects, consultants and business stakeholders … develop scalable solutions, configure platform functionality and contribute to the successful delivery of multiple client projects. Developers with stronger commercial experience will also have the opportunity to mentor colleagues, lead technical workstreams and take ownership of more complex solution components. What You'll Be Doing Design, configure and develop ...

Financial Services sector. This is a high-impact position combining bid leadership, solution design, and stakeholder engagement. You will work closely with sales, technical, service delivery, and client teams to develop compelling, commercially viable solutions that address complex customer challenges. If you have a passion for shaping winning … propositions, translating client requirements into innovative managed service solutions, and thriving in a fast-paced environment, we'd love to hear from you. Key Responsibilities Lead the end-to-end bid process for new business opportunities within Financial Services. Analyse client requirements, RFPs, RFIs, and tenders to develop winning ...

Financial Services sector. This is a high-impact position combining bid leadership, solution design, and stakeholder engagement. You will work closely with sales, technical, service delivery, and client teams to develop compelling, commercially viable solutions that address complex customer challenges. If you have a passion for shaping winning … propositions, translating client requirements into innovative managed service solutions, and thriving in a fast-paced environment, we'd love to hear from you. Key Responsibilities Lead the end-to-end bid process for new business opportunities within Financial Services. Analyse client requirements, RFPs, RFIs, and tenders to develop winning ...

related products across one or more teams and/or third parties. This will involve working with other functions in ETS (Architecture, Infrastructure, Service Delivery, Security, Business Analysis, etc), stakeholder functions 3rd parties who will all be engaged to develop high‐level designs. Be responsible for identifying, assessing … implementation plans of the 3rd party SI/vendors Provide technical knowledge and understand of existing applications, data & integration configuration Own collation and delivery of Control Risks’ Non‐Functional Requirements to the project Accountable for the assurance of the technical design, system configuration, data structures, projected performance, security, integration ...

plan and deliver the rollout of ServiceNow's Automated Test Framework, including: High level implementation plan and approach Development expertise to carry out the delivery of the Automated Test Framework into Live The team members will provide skills and expertise in: Ability to analyse, design, and optimise … service management processes, translating business requirements into scalable, efficient ServiceNow solutions. Understanding of IT Service Management (ITSM), ITIL-aligned processes, and enterprise service delivery within a public sector context. Development expertise in ServiceNow, including expertise in the development and delivery of the Automated Test Framework. ...

upgrades, improving data quality and helping operational teams deliver effective services. Key Duties Provide expert support across Hyde’s application portfolio, resolving incidents and service requests within agreed service levels. Lead investigations into high-priority, recurring or complex application, integration and data issues, identifying root causes and recommending … upgrades, patches, releases and post-implementation validation. Investigate data quality and reconciliation issues, produce reports, data extracts and analysis to support business users and service teams. Work collaboratively with technology teams, suppliers and stakeholders to strengthen application stability, resilience, automation and service quality. Why Join Hyde? Hyde ...

running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands‐on operational leadership role. You'll take … ownership of cross‐functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that … successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems ...

join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that … successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems ...

Responsibilities Configure and maintain products within the platform. Support the introduction and onboarding of new products and services. Work closely with Product Managers, Service Delivery Managers and other stakeholders. Investigate and resolve incidents, problems and service issues. Implement and manage changes through established governance processes. Reconfigure products … services as operational requirements evolve. Support testing, validation and acceptance of new functionality. Perform routine administration, maintenance and support activities. Contribute to continual service improvement initiatives. Ensure services remain secure, reliable and aligned to business requirements. Essential Experience Previous experience in an Application Support, Application Operations or Platform Support ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role is a rotational position through 4 of 6 IT teams: Service Delivery, Security & Compliance, Data Systems, Product Delivery & Product Development, Infrastructure, End User Computing The work you will be doing Rotate through four ...

network security controls to ensure secure, compliant and highly available infrastructure Monitoring network performance, capacity and availability, proactively identifying opportunities to improve reliability and service delivery Working closely with internet service providers, telecommunications partners and third-party suppliers to maintain service levels and deliver infrastructure enhancements … from analogue infrastructure to modern All IP networking solutions Producing and maintaining high-quality technical documentation, network diagrams and operational procedures Contributing to continuous service improvement initiatives while ensuring compliance with industry standards and data protection requirements What You Will Need to Apply: The ideal candidate for this role ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

expertise, scale, and technology. Job Description : Sitting within the Chief of Staff function, the role focuses on vendor governance, relationship management, financial oversight, and service performance monitoring. The Vendor Manager acts as the central point of coordination between business stakeholders, vendors, and internal functions such as procurement, finance, risk … works closely with the procurement team during vendor selection, contract negotiation, and renewals. The primary focus is on ensuring vendors deliver value, meet service expectations, and operate in alignment with the organisation’s operational, regulatory, and financial requireme nts. Why You Will Love It H ere!: Flexibility: Hybrid Work ...

visibility across the organisation Competitive benefits package alongside a £70,000 basic salary Your responsibilities as IT Operations Manager Lead the day-to-day delivery of the internal technology function and oversee external technology partners Ensure cloud platforms, infrastructure and business systems remain secure, resilient and highly available Manage … Microsoft Azure and Microsoft 365 environments while maintaining cyber security and compliance standards Oversee IT budgets, supplier relationships, contracts and service performance Support business projects, technology initiatives and continuous service improvements Maintain disaster recovery, backup, business continuity arrangements and governance processes while providing technical escalation support where required ...

delivering innovative, secure, multi-year Managed Services solutions across our security technology domains. You will work closely with clients and our sales and delivery teams to create cutting-edge solutions that drive digital transformation and meet our clients' unique business goals. Your role will involve integrating technology and service design to develop competitive and commercially viable security managed service offerings. You will lead the design of these solutions, validate new designs and features, and ensure they align with client requirements and organizational standards. This includes mapping client requirements, creating detailed service elements, and developing comprehensive solutions ...

innovative digital transformation solutions to enterprise clients worldwide. Our award-winning ServiceNow practice works with organisations across multiple industries, helping them modernise operations, improve service delivery and maximise the value of the ServiceNow platform. Job Summary We are looking for an experienced ServiceNow Technical Consultant specialising in Hardware … Experience delivering enterprise ServiceNow implementations. Strong stakeholder management and communication skills. Ability to identify opportunities for automation and process improvement. Comfortable working in Agile delivery teams. Desirable Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) ServiceNow Certified ...

About the role Our client is recruiting an FM Ops & Systems Lead to provide strategic leadership, governance and continuous improvement across the connected service areas: FM Helpdesk Management, CAFM Systems Governance and Optimisation, overseeing relevant building management processes. You will lead the FM Helpdesk/CAFM functions, ensuring consistent … Lead and develop the FM Helpdesk Manager and CAFM Systems, setting priorities, standards and development plans, while acting as the senior escalation point for service-delivery and operation functions. - Overseeing strategy, governance, administration, utilisation and future development, together with data integrity, information security, system performance and regulatory compliance. ...

removing bottlenecks at scale, this is a role where you can make a real impact. The Role You will be joining the Engineering and Service Delivery community, working closely with Platform Owners,DevSecOps, Quality Engineering, and Environments teams. This is a highly collaborative role that sits … aligned, environments are ready, and risks are understood and managed. Youllplay a key role in evolving our release practices towards automation, observability, and progressive delivery, while enabling teams to move faster without compromising stability or compliance. What Youll Do Defining and evolving release and deployment strategies that enable safe ...

removing bottlenecks at scale, this is a role where you can make a real impact. The Role You will be joining the Engineering and Service Delivery community, working closely with Platform Owners,DevSecOps, Quality Engineering, and Environments teams. This is a highly collaborative role that sits … aligned, environments are ready, and risks are understood and managed. Youllplay a key role in evolving our release practices towards automation, observability, and progressive delivery, while enabling teams to move faster without compromising stability or compliance. What Youll Do Defining and evolving release and deployment strategies that enable safe ...

support tickets and customer escalations. Act as the senior technical escalation point for high-priority incidents. Ensure tickets are managed within agreed SLAs and service standards. Carry out ticket quality audits and identify coaching and development opportunities. Keep customers informed throughout the lifecycle of their support requests. Create … maintain technical documentation and knowledge base articles. Drive service improvements through automation, scripting and process optimisation. Work closely with Service Desk, Procurement and Account Management teams to ensure a seamless customer experience. Conduct regular one-to-one meetings, performance reviews and onboarding for new team members. Monitor KPIs ...