126 to 150 of 270 Remote Service Delivery Jobs

Account Manager £30,000 - £35,000 Malvern Role Overview You will be working for a specialist IT service provider, with strong social and environmental values. Helping large businesses to manage mobile devices, mobile connectivity and support for their end-users. You will be reporting to the Account Team Manager, managing a portfolio of customers and ensuring smooth and efficient … delivery of services to support the business. You will play a vital role in expanding the Service Delivery Team. Key Responsibilities Operate as the first point of contact for a portfolio of customers, building and nurturing strong, long-term relationships through regular meetings and consistent engagement. Implement and maintain customer engagement plans, including periodic virtual (Teams) reviews … resolution, actions deriving from customer engagement. Act as the escalation point for customer issues raised by the first line customer support team, ensuring prompt and effective resolution. Drive continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with the Account Team More ❯

Service Support Lead Sevenoaks £25k plus benefits 25 days holiday Hybrid working Purpose of the Role The Service Support Lead is the day-to-day manager of the Service Desk, ensuring all support cases are handled efficiently, SLAs are met, and customers receive timely updates. Acting as a first step into management, the role provides leadership to … engineers while supporting the Service Desk Manager with escalations, improvement projects, and long-term service development. This position combines operational responsibility with strategic input, offering the opportunity to directly shape customer experience and team performance. Key Responsibilities Manage all day-to-day service desk operations, ensuring cases are handled promptly and SLAs are achieved. Monitor and manage … workloads, case queues, phone lines, and dashboards to maintain service performance. Provide leadership, direction, and support to engineers, ensuring quality and consistency of service delivery. Act as escalation point for customer issues, critical incidents (P1s), and vulnerability triage. Oversee shift management, ensuring appropriate cover and resource allocation. Carry out regular quality checks on cases, ensuring high standards of More ❯

the Infrastructure Engineer: Working across global teams to design, develop, and maintain secure cloud services Working across projects, systems maintenance, and support Collaborating with internal stakeholders to improve IT service delivery and system availability Leading infrastructure upgrades and Azure-based deployments Driving automation, performance, and scalability across a diverse technical environment As the Infrastructure Engineer, you will have … delivering cloud-focused IT projects Azure architecture, design, and security knowledge Windows Server 2016+, O365, SharePoint, Exchange experience Scripting and automation knowledge (PowerShell, Bash, etc.) Firewall, VPN, and secure service edge understanding Excellent communication skills and the ability to translate tech deliverables Benefits: 25 days holiday + bank holidays Enhanced pension Private healthcare Hybrid working Paid qualifications and certificates … position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in More ❯

upkeep of all IT infrastructure assets , including servers, storage systems, and network components, ensuring their reliability, performance, and ongoing support. Manage vendor and supplier relationships , holding partners accountable for service delivery and maintaining comprehensive records across both project initiatives and business-as-usual (BAU) operations. Implement and maintain robust IT performance and capacity monitoring , providing regular, actionable reports … to inform decision-making and ensure optimal system health. Act as the primary escalation point for infrastructure-related incidents , ensuring timely resolution of faults and outages beyond the Service Desk level. Ensure comprehensive backup strategies are in place for all infrastructure assets , supported by well-defined controls and procedures to safeguard data integrity. Collaborate closely with the Head of … to-one meetings to coach team members, reinforce leadership values, and support their personal and professional development. Provide leadership for the 3rd line incident out-of-hours on-call service , working alongside the Technical Services Manager to ensure continuity and rapid response. What You Bring Significant experience in complex IT environments. Strong technical expertise in server, storage & Active Directory. More ❯

the Infrastructure Engineer: Working across global teams to design, develop, and maintain secure cloud services Working across projects, systems maintenance, and support Collaborating with internal stakeholders to improve IT service delivery and system availability Leading infrastructure upgrades and Azure-based deployments Driving automation, performance, and scalability across a diverse technical environment As the Infrastructure Engineer, you will have … delivering cloud-focused IT projects Azure architecture, design, and security knowledge Windows Server 2016+, O365, SharePoint, Exchange experience Scripting and automation knowledge (PowerShell, Bash, etc.) Firewall, VPN, and secure service edge understanding Excellent communication skills and the ability to translate tech deliverables Benefits: Up to 15% bonus Share options 25 days holiday + bank holidays Enhanced pension Private healthcare … position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in More ❯

staff across England and Wales. Key Responsibilities: Act as a central escalation point for infrastructure-related issues across the organisation. Collaborate closely with internal IT teams and managed service providers to support hardware, software, and information security projects. Build strong relationships with third-party IT partners, contributing to smooth service delivery and risk mitigation. Deliver and support … IT infrastructure in a distributed, multi-site organisation. Hands-on experience with hybrid Microsoft environments (on-prem & Azure), Intune, TCP/IP, and Zero Trust architecture. Familiarity with ICT service desk tools and ITIL-aligned support processes. Proven experience working with third-party vendors and MSPs in outsourced support models. Exposure to security standards and data protection frameworks (Cyber … a unique opportunity to work in a fast-paced environment where your skills will have a direct impact on supporting a socially driven organisation through essential technology transformation and service delivery. Apply now to express your interest and learn more. Interviews will be held on a rolling basis, with an immediate start preferred. More ❯

IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 | Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support and … support for Windows 11, Microsoft Office/Office 365, Active Directory, SCCM patching, and account administration. Log, categorise, prioritise, and resolve incidents in line with ITIL best practices and Service Level Agreements. Collaborate with colleagues, third parties, and other teams to resolve issues efficiently. Participate in Change Management, Problem Management, and project work as required. Maintain accurate documentation, asset … and regulatory compliance (SOX). Support office moves, technical upgrades, and the development of productivity tools such as Microsoft Power Apps. Contribute to continuous improvement of IT processes and service delivery. Requirements: 5+ years' Service Desk or IT support experience in a busy environment. Strong knowledge of ITIL processes and practical application. Proven expertise in Windows 11 support More ❯

Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems … into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We More ❯

Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems … into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We More ❯

underpin DCC's testing capability. As Test Governance Manager, you will manage a team including a Test Governance Lead and Test Operations Leads. Together, your team will oversee the delivery of services spanning test governance, test operations, stakeholder advisory boards, regulatory compliance, people planning, and financial administration. What will you be doing? Test Governance & Operations Coordinate DCC's engagement … reporting, forecasting, and identifying areas for cost/value optimisation. Data & Insights: Proven ability to analyse complex datasets and drive informed decision-making. Customer Operations: Strong track record of service delivery and managing stakeholder expectations through SLAs. Programme & Project Management: Able to independently coordinate multiple, interdependent activities. Continuous Improvement: Familiar with structured problem-solving and change implementation. Stakeholder More ❯

process and application requirements. Minimum of 7 years of experience with case management system development Bachelor's degree Pega System Architect Certification Pega 8 experience Previous Consulting or client service delivery experience Specialization in functional area (CRM, deployment, etc.) or industry domain expertise Proven success in contributing to a team-oriented environment Proven ability to work creatively and More ❯

Support the Radar Engineer in the configuration of the instrumentation radar to meet the task requirements. Support the Radar Engineer in the operation of the instrumentation radar. Support the Service Delivery Manager in the safe running of the Underwood Quarry site. General support activities. Behaviours Creative problem solver, with a hands-on mentality. Team player - keen to contribute More ❯

Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

do Customer Services, Digital & Data teams are responsible for over 1 million customer enquiries per year by phone vi a the councils contact centre; face-to-face at Hackney Service Centre; online; and through the registrars service. Enquiries range from requests for general information to help recording major life events such as births, deaths, and marriages, and providing support … our teams have the digital, data and technology skills needed to make sure that we deliver an excellent customer experience and provide well designed and efficient end-to-end service journeys. The integration of our Customer Services, Digital and Data teams creates huge opportunities to transform the services that our residents and businesses rely upon. By bringing deep insight … into the service users experience together with data and analytics, digital technology and design capabilities, these teams are able to identify and implement opportunities to radically improve the customer experience. About the role As Assistant Director you will lead on delivering change that will fundamentally improve the experience of residents and businesses that use council services, so they can More ❯

Job Description The Regional Network Manager oversees multiple TPN Partners within a designated region, monitoring daily operations, budgets, and performance objectives. This role is crucial for ensuring first-class service delivery, recruiting potential partners, fostering depot relationships, and driving network growth. You will be the main point of contact, solving problems and being accountable on a day to … Partners for efficiency and effectiveness. Train partners on TPN procedures and oversee seamless onboarding. Maintain a pipeline of qualified potential partners for continuous growth. Implement improvements to maintain high service standards. Perform regular reviews to ensure partners meet targets and receive support. Submit weekly reports to the Head of Network and ensure ongoing communication to protect and promote TPNs … Understanding of the pallet industry, including dynamics, competitors, and trends. Proven track record in logistics or transportation with experience in managing and improving daily operations for efficiency and high service standards. Solid understanding of budgeting, financial planning, and cost management. Excellent communication skills, both written and verbal, for effective reporting and stakeholder engagement. Experience in conducting reviews, and driving More ❯

Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding … service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure … compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of More ❯

Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding … service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure … compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of More ❯

and efficient VPN WAN LAN and wireless networking solutions Support and maintain voice systems including VoIP platforms Collaborate with technical teams and stakeholders on strategic digital transformation projects Ensure service continuity, system resilience, and cyber security best practices Required Skills and Experience Strong practical experience with Cisco technologies in a senior or lead role Deep understanding of network design … and troubleshooting Proficiency in managing LAN WAN and VPN environments Experience with network security including firewalls, intrusion detection and prevention, and mobile device management Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable Technical Knowledge Cisco Catalyst Switches Cisco ASA 5500 and 5500-X Firewalls with FirePOWER services Familiarity … and 6500 to 6800 module ranges Why Apply Join a supportive and forward-thinking IT team driving digital innovation Make a tangible impact on public sector IT infrastructure and service delivery Receive a competitive salary and public sector pension with significant 23.7% employer contribution Hybrid work flexibility supporting work-life balance If you are a Cisco specialist with More ❯

local Operating Companies (OpCos) and Ricoh Shared Services to ensure invoices are accurate and delivered on time Working with the Global Services central team to align billing processes with service delivery standards Acting as a central point of contact for internal teams and external customers, resolving billing and contract queries efficiently Promoting the use of standard billing practices … dedicated billing support for strategic, high-value accounts in a high-volume, deadline-driven environment Assisting with ongoing projects and supporting the team leader in achieving departmental KPIs and service targets You will ideally have Experience in billing, contract administration, or customer finance roles Strong organisational and prioritisation skills, with excellent attention to detail Must be Proficient in Microsoft … professionally Ability to work collaboratively across multiple departments and international teams Comfortable working under pressure in a fast-paced environment with tight deadlines Previous experience working within a shared service or multinational organisation Proficiency in additional European languages (French, German, or Spanish), desirable Familiarity with ERP or contract management systems and automated billing tools, desired In return for your More ❯

Expereo powers the global connectivity behind enterprise transformation. As we scale, we're investing in the full digital journey of our customers - from first touch through to service activation and billing. We're hiring a Product Development Director, Commercial Experience to lead this transformation. This is a Single-Threaded Owner (STO) role with full accountability for the end-to … and connected tools. Quoting & Deal Configuration Streamline how customers and sales teams create, view, and accept accurate, validated quotes - with support for complex, multi-site configurations. Enable both self-service quoting in ExpereoOne and programmatic access via APIs for partner platforms. Order Placement & Supplier Fulfillment Orchestrate the translation of accepted quotes into digital orders, minimizing manual effort and rework. … Manage supplier interactions across 4,000+ partners - through portals, APIs, and internal orchestration tools - all with visibility in ExpereoOne. Service Delivery & Activation Provide customers with real-time updates on provisioning, installation scheduling, and hardware logistics - delivered through ExpereoOne dashboards or partner API integrations. Ensure predictable, proactive service activation and clean technical handover. Billing & Revenue Readiness Align product More ❯

Lancashire (hybrid 2 days per week on-site) Salary: up to £65,000 Industry: Smart Supply Chain and Lifecycle Management About the Client Our client is a long-established, service-focused business delivering intelligent, data-driven solutions that help organisations increase efficiency, reduce operational risk, and streamline complex logistical processes. With a strong reputation for reliability and innovation, they … of national and regional clients, many of whom rely on their services as a critical part of day-to-day operations. They pride themselves on combining technology with exceptional service delivery, offering bespoke solutions tailored to the evolving needs of their customers. The organisation continues to invest in digital transformation and strategic partnerships to remain at the forefront … best practice. Strong debugging, problem-solving, and communication skills. Nice to have: Docker/Kubernetes, SignalR, or third-party integrations. Perks & Benefits: 2 x basic annual salary Death in service 8% pension(5% employee) 25 days holiday plus bank holidays What happens next? One of our Recruitment Consultants will be in touch and inform you if youve been successful More ❯

solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯

solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯

solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯

solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯