126 to 150 of 784 Remote/Hybrid Service Delivery Jobs

Morson Human Resources Limited is seeking an experienced Technical Service Delivery Manager for a 6 month contract. The role is hybrid, primarily remote with occasional travel to Luton, and offers £75 to £93 per hour inside IR35. The successful candidate will interface between engineering teams and stakeholders … ensure effective service delivery, continuous improvement, and operational excellence within a Defence environment. #J-18808-Ljbffr ...

deliver high-quality technical solutions for customers across post-production, broadcast, production and live services environments. Working closely with Sales, Technical Solutions, Professional Services, Service Delivery and vendor partners, the role is responsible for understanding customer requirements, designing appropriate solutions, supporting commercial opportunities and ensuring a smooth transition … shared storage, archive, ingest, transcoding, media asset management, workflow orchestration, cloud, hybrid and remote production services. Provide technical input into proposals, scopes of work, service descriptions, statements of work, tender responses and customer presentations. Create and confidently deliver technical presentations, demonstrations and solution walkthroughs to internal and external audiences. ...

improve reporting, dashboards and management information solutions alongside the Performance and Business Manager Research, evaluate and implement new technologies and digital solutions to enhance service delivery and efficiency. Support procurement, implementation and roll-out of new systems and software to future proof the service. Provide specialist systems support … information governance and data management principles. Expected Outcomes Improved functionality, performance and utilisation of the CRM and other business systems to ensure that the service is able to report on many complex, fast paced, short term projects and remain relevant. Enhanced reporting capabilities and management information. Successful implementation ...

satisfaction for both customers and employees. Your role Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM … Asset Management (ITAM) Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless interactions ...

Netherlands - 465 euros per day - duration until end of October as this is sick leave cover Key responsibilities include: Responsible for the high-quality delivery, governance and continuous improvement of assigned Procurement Services and Software Asset Management activities. Activities and responsibilities may include: * Act as a primary consultant … understanding their business priorities, procurement processes and software lifecycle requirements * Provide advanced advice and guidance for client licensing, administration, purchasing and procurement questions, using service management portals, email, telephone and client meetings as appropriate * Coordinate and oversee service desk workflow, including ticket allocation, prioritisation, quality control, escalation management ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Our Team The Product Delivery team are responsible for delivering transformative change for UKTV across major products within the media supply chain. Our team consists of Product Managers, Business … Analysts, Software Delivery Managers, Service Delivery Managers and Support & Change Analysts. We are focused on delivering functionality that provides key business and user improvement. As well as delivering change on time and within budget, the team also enable the business to define and prioritise the technical, commercial ...

accurate and compliant handling of premium, claims and bordereau transactions. The role will support both the onshore and offshore processing teams, driving operational excellence, service delivery, process standardisation and continuous improvement. Working closely with broking, technical, claims and finance teams, a senior Technician will ensure processing activities support … business's growth ambitions while maintaining appropriate controls and client service standards. This role will play a key part in the ongoing transformation of Bowood & Programs Operations, helping to deliver improved servicing standards and supporting the development of our offshore and onshore operations. What will you be doing? Support ...

split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. Job Purpose The Senior Service Analyst is accountable for the service life cycle of the technology within their portfolio/function ensuring that all Services are delivered … communicating all process related activities to the relevant parties in a customer focused manner and deal with any issues as they arise. The Senior Service Analyst will provide Level 2 or 3 support and maintenance to ensure TfL’s technology tools and services are available, up-to-date ...

SuccessFactors Service Lead Location: UK-based/Hybrid Contract: 4-6 months+ IR35: Inside IR35 We are currently looking for an experienced SAP SuccessFactors Service Lead to lead service delivery, solution governance and continuous improvement across a complex global SuccessFactors landscape. The successful candidate will provide … senior leadership across functional, technical and business stakeholders, ensuring a stable, high-quality service while supporting enhancements, releases, implementations, integrations and cross-module design decisions. Key Responsibilities Lead SAP SuccessFactors service delivery, governance and continuous improvement. Act as the senior escalation point for service performance, risks ...

based at our HQ in Fareham Reporting to Operations Director Role Purpose The Operations Manager is responsible for the effective day-to-day delivery of Cobweb’s Support and Managed Services operations. The role ensures that services run smoothly, predictably and in line with agreed standards, priorities and capacity … with a strong focus on execution, control and service quality. Acting as the operational anchor for daily delivery, the Operations Manager ensures customers experience consistent, reliable service from initial transfer to Support through to steady-state managed service support. A core focus of the role ...

IT. It’s a specialist discipline. Saepio is one of the UK’s most recognised cyber specialists and a NCSC Assured Service Provider. We work with over 1,000 organisations to cut through noise and see real risk, align policy, people and technology, mature security operations, build resilience … services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services Client Relationship Management ...

annum. We are looking for an experienced and passionate IT Problem Manager to join Surrey County Council's IT & Digital Service and help shape the future of Problem Management across our organisation. This role is based at Woodhatch Place in Reigate. We offer a hybrid working model with … minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension ...

Head of Service Transformation and Digital Location : London hybrid working, with at least three days per week at an Open Age centre (W10, SW3, SW1V) Salary : £50,000£55,000 per annum, depending on experience Contract : Permanent, full-time; applications for 0.8 FTE considered Lead meaningful change for older … experienced transformation leader to improve our services, strengthen our digital capabilities and increase our impact for older people across London. This is primarily a service transformation and change leadership role, supported by strong digital knowledge. You will help colleagues embrace new ways of working and ensure our services, systems ...

Head of Service Transformation and Digital Location : London – hybrid working, with at least three days per week at an Open Age centre (W10, SW3, SW1V) Salary : £50,000–£55,000 per annum, depending on experience Contract : Permanent, full-time; applications for 0.8 FTE considered Lead meaningful change for older … experienced transformation leader to improve our services, strengthen our digital capabilities and increase our impact for older people across London. This is primarily a service transformation and change leadership role, supported by strong digital knowledge. You will help colleagues embrace new ways of working and ensure our services, systems ...

About the job you’re consideringThe SIAM Availability Analyst will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. The role is outcome-focused, ensuring services remain resilient, available, and aligned to business requirements while driving proactive improvement, reducing service … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your roleOwn the Availability Management process across a multi-supplier environment, ensuring services meet agreed availability and resilience requirements.Monitor, analyse, and report on service ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary … Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk & Support ...

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

About the job you're considering The SIAM Availability Analyst will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. The role is outcome-focused, ensuring services remain resilient, available, and aligned to business requirements while driving proactive improvement, reducing … service disruption, and enhancing the end-user experience through effective supplier management and data-driven insights. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client ...

Mitel Networks in the United Kingdom is looking for a Service Delivery Manager to ensure the effective delivery of contracted services. The role focuses on managing service performance, leading service reviews, and driving continuous improvement. The ideal candidate will have a customer-centric mindset ...

work with senior stakeholders across NHS England, DHSC, suppliers and providers, helping to mitigate key programme risks, influence decisions and ensure the successful delivery of transformational change that will benefit patients, providers and the wider NHS. What do we offer? 27 days leave (increasing with length of service … high street discounts! Main duties of the job As an Operational Readiness Manager, you'll play a key role in supporting the successful delivery of the Transforming Dental Systems (TDS) Programme during its most critical phase. Key responsibilities include: Acting as a subject matter expert on NHS dental operations ...

About the job you’re consideringThe SIAM Service Asset and Configuration Management (SACM) Manager is accountable for leading and governing the end-to-end Service Asset and Configuration Management process across a complex multi-supplier environment. The role is outcome-focused, ensuring that asset and configuration information … accurate, reliable, and effectively managed throughout its lifecycle to support service delivery, operational decision-making, and risk management. The SACM Manager will provide strategic oversight of the CMDB and asset management practices, drive cross-supplier compliance with SACM policies and standards, and ensure configuration data integrity across ...

library systems team and undertake the tasks outlined here in collaboration with the other SLM Business Systems. You would be accountable for the delivery of the technical infrastructure and systems framework that underpin the efficient delivery of Library Services. You will manage multiple technology systems, products and services … complete lifecycle, from inception to mainstream adoption and ongoing use and decommissioning. This work involves establishing and fostering effective partnerships that will contribute to service delivery and strategies, improvements to services for users, value for money and the exploitation of new technologies. You will contribute to sharing good ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … client portfolio. Methods was acquired by the Alten Group in early 2022. Role Description Candidates must have a strong track record of performing a Service Design and Introduction role, ideally with a proven knowledge and understanding of how these align withITILprocesses. Responsible for the planning and coordination of resources ...

Associate Service Delivery & Release Manager Cheltenham - 3 days office based About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers … reduce operational costs — all while staying fully compliant in a fast-moving market. About you: Background: Client/customer relationship experience, ideally within Software Delivery or Financial Services. Knowledge of service desk operations and what constitutes "world-class service" is a distinct advantage. Communication & Empathy: Exceptional written ...

business applications, cybersecurity, and ways of working. Key Responsibilities Own the group-wide IT and digital services strategy, governance, and technology roadmap Lead IT service delivery across service desk, field support, infrastructure, and business systems Drive the implementation, optimisation, and ongoing development of Microsoft Dynamics … objectives and organisational growth What We’re Looking For Senior leadership experience with responsibility for IT and digital services across multi-site organisations Strong service delivery expertise and ITIL-aligned operational management Proven cybersecurity leadership within regulated or sensitive environments Successful delivery of major IT systems, platforms ...