151 to 175 of 224 Remote/Hybrid Service Delivery Jobs

solutions to businesses across multiple sectors. You will be responsible for managing an existing portfolio of customers while identifying new business opportunities, ensuring outstanding service delivery, and maximising account growth. Key Responsibilities Manage and develop a portfolio of existing B2B customer accounts Identify and secure new business opportunities … relationships with customers and become their trusted technology advisor Understand client requirements and recommend tailored IT and business technology solutions Prepare quotations, proposals, and service agreements Negotiate commercial terms to achieve profitable business growth Maintain accurate customer records and sales activity within the CRM system Work closely with technical ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

future technology direction of the business High visibility role working closely with senior leadership What's the role really about? This isn't a service desk management role. And it isn't a traditional infrastructure management role either. An external IT partner handles much … meeting room and collaboration technologies are reliable and professional at all times What you'll bring Previous experience in an IT Manager, Technology Manager, Service Delivery Manager, or similar leadership position A strong technical background across Microsoft technologies, infrastructure, and business systems Excellent communication and stakeholder management skills ...

excellence. Key Responsibilities: Develop and execute the organisation's IT and digital strategy. Lead digital transformation and business change programmes. Oversee IT operations, infrastructure, service delivery and cyber security. Manage technology suppliers and third-party partnerships. Ensure operational resilience, risk management and regulatory compliance. Provide strategic advice ...

excellence. Key Responsibilities: Develop and execute the organisation's IT and digital strategy. Lead digital transformation and business change programmes. Oversee IT operations, infrastructure, service delivery and cyber security. Manage technology suppliers and third-party partnerships. Ensure operational resilience, risk management and regulatory compliance. Provide strategic advice ...

Engineer, Microsoft 365 Engineer, Infrastructure Support Analyst, Systems Administrator, IT Manager, Network and Infrastructure Engineer, Digital Services Partner, Technical Account Manager, Cloud Support Engineer, Service Delivery Analyst, End User Computing Engineer, IT Solutions Specialist, ICT Business Partner. ...

pipeline management and forecasting processes to ensure achievement of revenue and margin targets. Ensure Collaboration with internal stakeholders across sales, operations, procurement, technical, and service delivery teams to maximise customer value and commercial outcomes. Customer & Market Engagement Ensure customer requirements are understood and aligned with TXO's solutions ...

being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will ...

Collaboration: Align with sales leadership to integrate partner motions into broader market expansion goals.* Market Expansion: Build a diverse network of partners that enhances service delivery and customer value.* Operational Excellence: Serve as a "hands-on" leader, actively participating in high-impact deals and partner development.**What ...

lead qualification through to proposal, negotiation and close. • Conduct product demonstrations of the EMSOL platform, the associated air quality and environmental data, and the service delivery process we adopt to help prospective clients with their sites and projects — including real-world mitigation options. • Develop relationships with key decision ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting … developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear and serve ...

teams to ensure services are delivered efficiently. Liaise with external vendors and maintain effective working relationships. Help improve processes and identify opportunities to enhance service delivery and customer satisfaction. About You We're looking for someone who is: Highly organised with excellent attention to detail. A confident communicator … both written and verbal. Experienced in an administrative, project coordination, customer service, or client-facing role. Comfortable managing multiple priorities in a fast-paced environment. Proactive, solutions-focused, and able to work independently. Experience within IT services, MSP, or technical environments would be an advantage, but is not essential ...

shaping how support is delivered to a growing customer base. You will be responsible for improving processes and ensuring a consistently high standard of service across a complex technical environment. The role We are looking for a hands-on leader who thrives on bringing structure to busy operations, developing … previous experience leading a technical support team, who enjoys creating structure, improving processes, and developing high-performing teams. You will be passionate about delivering service, managing technical challenges, and driving operational excellence within a growing SaaS business. Previous experience leading a technical support or service desk team couple ...

fast growth tech client is recruiting a System Administrator to ensure that the client delivers an effective and efficient service, ensures customer problems and issues are resolved promptly to enable client satisfaction. PRINCIPLE ACCOUNTABILITIES • Maintain excellent product knowledge of all company products and services. • Contribute and maintain a technical … library keeping relevant information up to date. • Provide input for scaling systems as required and technical advice and risk assessments to Service Delivery Manager as required. • Invest time in understanding current and new technical developments and stay up-to-date with these. DESIRABLE QUALIFICATIONS/EXPERIENCE • MCSA: Office ...

core systems including operational workflows, integrations, reporting, customer tooling, and internal platforms. These systems play an important role in supporting day-to-day operations, service delivery, and business decision-making across the organisation. This role is ideal for someone who enjoys solving technical and operational problems, working across … development tools such as Claude Code and Cursor are already embedded into the teams workflow, and engineers are encouraged to use them to improve delivery efficiency while applying strong technical judgement. What Youll Be Doing Building and improving business-critical applications and internal systems Developing features across frontend ...

City area and report to the office bi-weekly if an office in Oklahoma City is acquired in the future. Learn about Gold Standard service delivery and fain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves … acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. ...

Phoenix area and report to the office bi-weekly if an office is acquired in Phoenix in the future. Learn about Gold Standard service delivery and gain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves of absence … acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. ...

organisation based in Central Bristol. This is a hybrid role with 2 days per week onsite, offering flexibility. This role sits within an Agile delivery team focused on driving business efficiency, automation, and digital transformation, with a strong emphasis on the Microsoft Power Platform and Dynamics 365 ecosystem . … Provide support to business users and IT teams on Dynamics 365, Power Platform, and related development tools Manage and prioritise requests effectively, ensuring excellent service delivery to internal stakeholders Ideal background: Proven experience with Microsoft Dynamics 365 and Power Platform (Power Apps, Power Automate, Power BI) Experience ...

support, and more. Our client, a leading London-based technology and managed services provider, is hiring an Automation Engineer to help drive innovation across Service Desk operations and IT automation. This is an opportunity to join a business that is transforming enterprise connectivity, managed IT, and cybersecurity services through … modern fibre network and fully in-house delivery model. With a strong reputation for technical excellence, operational quality, and customer experience, the organisation continues to invest heavily in automation, infrastructure, and modern service delivery. As an Automation Engineer, you’ll play a key role in improving operational efficiency ...

Director of IT to lead the infrastructure and site support in a hybrid organization. This role involves defining IT strategies, managing cybersecurity, and overseeing service delivery for a diverse employee base. The ideal candidate will have over 10 years of IT leadership experience, with expertise in hybrid environments ...

TPRM, to join one of their growing teams in London on a hybrid basis. Role & Responsibilities: Ensure that all aspects of the service delivery to the organisation meet the necessary levels of governance and quality by adhering to the underpinning policy and procedures for the product. Responsible ...

track record of securing and growing contracts within the public sector or housing sector. Strong commercial awareness with knowledge of contract structures, KPIs and service delivery models. Excellent communication and stakeholder management skills. Experience using CRM systems such as HubSpot, Salesforce, Dynamics or similar. Full UK Driving Licence. ...

Proven subject matter experience in P2P gained within an international business. Finance Shared Services expertise – we will consider captive/in-house or outsourced service delivery. Manufacturing sector experience would by highly advantageous. Ideally a qualified accountant or a highly experienced finance shared services professional. Strong business transformation skills ...

where necessary. You will also contribute to system development by helping to design, test and implement enhancements, ensuring our systems continue to support efficient service delivery. About You: You will have experience in a Business Systems Analyst, Systems Administrator or Applications Support role, with a strong understanding ...

where necessary. You will also contribute to system development by helping to design, test and implement enhancements, ensuring our systems continue to support efficient service delivery. About You: You will have experience in a Business Systems Analyst, Systems Administrator or Applications Support role, with a strong understanding ...