151 to 175 of 358 Remote Service Delivery Jobs

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud … security solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery ...

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud … security solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery ...

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud … security solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery ...

Role: Salesforce Administrator - Service Cloud Specialist Location: Hybrid (London-based) Salary: £60,000 + benefits About the Role: We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce … solutions and play a key role in optimising customer service operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud environments Configure and manage Einstein Bots for automated customer interactions Implement and optimise Omnichannel routing for seamless service delivery Collaborate with stakeholders to gather requirements and deliver ...

Role: Salesforce Administrator - Service Cloud Specialist Location: Hybrid (London-based) Salary: £60,000 + benefits About the Role: We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce … solutions and play a key role in optimising customer service operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud environments Configure and manage Einstein Bots for automated customer interactions Implement and optimise Omnichannel routing for seamless service delivery Collaborate with stakeholders to gather requirements and deliver ...

experience. As we continue to scale, we are seeking a Finance Business Partner to provide financial insight and strategic guidance across commercial, operations, customer service, and sales teams. This role is ideal for someone happy to remain hands-on with management accounting duties while also providing strategic insight … churn trends, identifying opportunities for improvement. Operational Efficiency: Analyse operational cost drivers, identify inefficiencies, and propose cost-optimisation strategies. Partner with operations to assess service delivery costs and improve productivity. Customer Service Insights: Evaluate customer service performance KPIs and their impact on cost-to-serve ...

reflects a thoughtful evolution of the company's leadership model. This position is designed to provide focused executive oversight of day to day operations, service delivery, and organizational performance-ensuring the business continues to execute at a high level as complexity and scale increase. Establishing this role allows … Overview The Managing Partner & COO will work closely with the CEO and Board to translate strategy into operational execution. This leader will oversee global delivery, professional services, internal operations, and performance management while helping shape the long term growth of the company. Key Responsibilities Partner with ...

reflects a thoughtful evolution of the company's leadership model. This position is designed to provide focused executive oversight of day to day operations, service delivery, and organizational performance-ensuring the business continues to execute at a high level as complexity and scale increase. Establishing this role allows … Overview The Managing Partner & COO will work closely with the CEO and Board to translate strategy into operational execution. This leader will oversee global delivery, professional services, internal operations, and performance management while helping shape the long term growth of the company. Key Responsibilities Partner with ...

Market 36 Recruitment are currently recruiting for a Service Manager on behalf of our client based in Braintree, on a permanent basis. The successful candidate will take full responsibility for managing the end-to-end service delivery for a portfolio of allocated clients, ensuring exceptional customer satisfaction … achieved. This is a hands-on role that covers operational, financial, and relationship management aspects — from stock control and service performance to client reporting and profitability. Roles & Responsibilities: Generate both simple and complex quotations for existing clients Oversee onboarding of new customers, managing the transition from sales handover ...

Senior Account Manager – Leading Managed Service Provider **Essential Managed Service Provider experience - Cloud & Infrastructure*** About the Company Our client is recognised as one of Europe’s top Managed Service Providers, delivering cutting-edge IT infrastructure, cybersecurity, support, and consultancy services. They provide enterprise-level solutions tailored … contact for clients — their trusted advisor, advocate, and strategic partner. Your mission will be to understand each client’s unique challenges, ensure exceptional service delivery, and identify opportunities to add value. This role blends relationship management, technical insight, and strategic thinking to drive client satisfaction, retention, and revenue ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer … service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for our Customer Contact Centre. This is your chance to drive cultural, behavioural, and technical change while modernising customer experience and enhancing digital capabilities. What you'll do: Develop ...

Third-Party Risk Transformation; AI & Data Governance, Risk Management and Compliance Lead client engagements, coaching the team on a day-to-day and assignment delivery basis Lead out on business development activities such as pursuits, proposals, events, and thought leadership Identify, nurture and manage client relationships as part … management team Effectively manage client-facing delivery teams Ensure risk management procedures and quality standards are observed throughout delivery Foster and develop strong networks (local, area, global) with key service line champions across the firm Skills and Attributes for Success Experience working in an IT risk ...

impact incidents to identify underlying issues and implement permanent fixes. Log and track problems through to resolution and closure to reduce recurrence and improve service stability. Maintain and govern the Known Error Database (KEDB) to ensure documented workarounds are available and knowledge is shared across regional teams. Collaborate with … EMEA offices to maintain standardization and operational integrity. Reporting & Continuous Improvement Produce regular reports and dashboards on incident trends, problem resolution progress, and service performance to provide visibility and inform decision-making at senior levels. Identify opportunities to improve incident and problem management processes, tools, and automation to enhance ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Working pattern is Monday to Friday, 8:00am-17.00pm, 8.30am - 17.30pm and 9am -18.00pm - on a rota basis Hybrid after … part of our customer and field operations team. In this role, youll be the central point of contact for customers and engineers, delivering exceptional service and support across phone, email, portal, and chat. Youll manage work orders, schedule and optimise engineer visits, provide updates, and resolve escalations efficiently. Your ...

Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Technical Consultant, you will be part of the Technical Delivery team. The Microsoft Cloud platforms are central to our business strategy, and this role will require you to architect and deploy solutions within Microsoft … being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Design and implement ...

Title: Lead Technical Consultant – Service Operations - Dynatrace, AppDynamics, Datadog Location: Hybrid (UK, with travel as required) Type: Full-time Do you want to be part of something special? Morela is representing a high-growth start-up redefining IT Operations , led by a serial entrepreneur with a proven track record … building successful businesses. This is your chance to join a team breaking the mold in enterprise service delivery and shaping the future of IT Operations from the ground up. We’re looking for a Lead Technical Consultant who thrives in complex enterprise environments and loves working with cutting ...

growth and play a key role in delivering digital products to customers. This position offers strong scope for professional development within a collaborative, delivery-focused environment. The Role You will support the continued growth of the business by working directly with customers and the Product Deployment team to deliver … operations to improve performance and deliver measurable value. You will build deep knowledge of the organisation's digital products, support training delivery, provide post-implementation support, and ensure clear communication and proactive management throughout the deployment lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future ...

growth and play a key role in delivering digital products to customers. This position offers strong scope for professional development within a collaborative, delivery-focused environment. The Role You will support the continued growth of the business by working directly with customers and the Product Deployment team to deliver … operations to improve performance and deliver measurable value. You will build deep knowledge of the organisation's digital products, support training delivery, provide post-implementation support, and ensure clear communication and proactive management throughout the deployment lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future ...

growth and play a key role in delivering digital products to customers. This position offers strong scope for professional development within a collaborative, delivery-focused environment. The Role You will support the continued growth of the business by working directly with customers and the Product Deployment team to deliver … operations to improve performance and deliver measurable value. You will build deep knowledge of the organisation’s digital products, support training delivery, provide post-implementation support, and ensure clear communication and proactive management throughout the deployment lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future ...

Title: Lead Technical Consultant – Service Operations - Dynatrace, AppDynamics, Datadog Location: Hybrid (UK, with travel as required) Type: Full-time Do you want to be part of something special? Morela is representing a high-growth start-up redefining IT Operations , led by a serial entrepreneur with a proven track record … building successful businesses. This is your chance to join a team breaking the mold in enterprise service delivery and shaping the future of IT Operations from the ground up. We’re looking for a Lead Technical Consultant who thrives in complex enterprise environments and loves working with cutting ...

production systems in compliance with Information Security, Privacy and SOX policies and procedures. This position also partners regularly with internal business partners to design service delivery processes. Responsible for administering access, maintaining documentation and troubleshooting access issues specifically for High Risk Business applications. Work both independently and within … teams to complete work with minimum supervision, and strong customer service, written and verbal communication skills are required. Develop and enhance automated solutions. What you have A bachelors in Computer Science or related technical area and/or 4-6 years of experience with multiple operating systems, including Windows ...

production systems in compliance with Information Security, Privacy and SOX policies and procedures. This position also partners regularly with internal business partners to design service delivery processes. Responsible for administering access, maintaining documentation and troubleshooting access issues specifically for High Risk Business applications. Work both independently and within … teams to complete work with minimum supervision, and strong customer service, written and verbal communication skills are required. Develop and enhance automated solutions. What you have A bachelors in Computer Science or related technical area and/or 4-6 years of experience with multiple operating systems, including Windows ...

production systems in compliance with Information Security, Privacy and SOX policies and procedures. This position also partners regularly with internal business partners to design service delivery processes. Responsible for administering access, maintaining documentation and troubleshooting access issues specifically for High Risk Business applications. Work both independently and within … teams to complete work with minimum supervision, and strong customer service, written and verbal communication skills are required. Develop and enhance automated solutions. What you have A bachelors in Computer Science or related technical area and/or 4-6 years of experience with multiple operating systems, including Windows ...

production systems in compliance with Information Security, Privacy and SOX policies and procedures. This position also partners regularly with internal business partners to design service delivery processes. Responsible for administering access, maintaining documentation and troubleshooting access issues specifically for High Risk Business applications. Work both independently and within … teams to complete work with minimum supervision, and strong customer service, written and verbal communication skills are required. Develop and enhance automated solutions. What you have A bachelors in Computer Science or related technical area and/or 4-6 years of experience with multiple operating systems, including Windows ...

production systems in compliance with Information Security, Privacy and SOX policies and procedures. This position also partners regularly with internal business partners to design service delivery processes. Responsible for administering access, maintaining documentation and troubleshooting access issues specifically for High Risk Business applications. Work both independently and within … teams to complete work with minimum supervision, and strong customer service, written and verbal communication skills are required. Develop and enhance automated solutions. What you have A bachelors in Computer Science or related technical area and/or 4-6 years of experience with multiple operating systems, including Windows ...