176 to 200 of 261 Remote/Hybrid Service Delivery Jobs

week) Contract: Permanent Security Clearance: Advantageous About the Role CND is seeking a Public Sector Bid Writer to support our growth through the successful delivery of public sector frameworks and bid submissions. This role is central to our operations and will suit someone who enjoys ownership, variety, and working … editing compelling bid content including executive summaries and technical responses Managing framework applications, renewals, extensions, and reporting Working with internal SMEs, leadership, recruitment, service delivery, and security teams Assessing bid profitability, viability, and compliance Identifying and evaluating new framework opportunities Maintaining the CND bid content library (case studies ...

contributing to their ongoing improvement. While you'll be involved in shaping solutions and best practices, this role is more focused on practical delivery and platform ownership rather than pure architecture. Key Responsibilities Review and assess existing systems and processes, identifying opportunities to improve performance, reliability, and efficiency Support … role in managing and resolving more complex incidents and problems Ensure systems are maintained in line with security and organisational standards Support service delivery through agreed SLAs, including incident resolution and request fulfilment Oversee the maintenance and lifecycle of core infrastructure, including systems, storage, and platforms Skills & Experience ...

relationship with external suppliers and identifying performance improvements. Working closely with the legal team (who will lead on the contracts) and ICT Managers/Service Managers to develop specifications and ensure timely renewals. Creating and maintaining a robust contract register and forward plan to eliminate last-minute renewals. Driving … continuous improvement across the IT Helpdesk and identifying and supporting digital service enhancements. Leading on ICT procurement projects ensuring compliance, value for money, and alignment with public sector frameworks. The ideal candidate will possess: Strong understanding of public sector procurement including PA23, frameworks and tender processes. Demonstrable experience managing ...

will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following ...

across a regional platform, overseeing assets exceeding 100MW in capacity. Key responsibilities Lead operations across multiple live data centre sites, ensuring consistent uptime and service delivery Take full ownership of critical facilities infrastructure, including power, cooling, and associated systems Drive reliability and performance of all M&E assets ...

critical national infrastructure project. This is a hands-on role focused on monitoring, proactive maintenance, incident response, and ensuring smooth day-to-day service delivery across a complex technical environment. About the role As a Duty Technician, you will play a key part in maintaining the availability … software fixes, and working closely with wider technical teams to resolve problems efficiently. Key responsibilities Monitor system status and respond to alerts, incidents, and service requests. Manage a personal call queue and ensure cases are progressed and closed in a timely manner. Provide clear updates and maintain strong customer ...

regulatory requirements. This role requires a balanced approach, combining hands-on support and management of network infrastructure with effective communication and coordination with external service providers and international colleagues. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply … standards, and internal policies to maintain full compliance. Deliver second and third-level support to regional teams and stores, escalating complex issues to external service partners when necessary to ensure timely resolution. Prepare clear and concise communications for the business regarding network updates, changes, and incidents. Conduct thorough testing ...

centred on investment-backed lending and retail savings, utilising cutting-edge technology including Thought Machine Vault and Salesforce, with a digital-first, AI-augmented service model. The Role The Head of Operations will initially design and build all customer-facing operational processes, financial crime workflows, and credit operations capabilities … ahead of regulatory approval. Post-launch, the Head of Operations will transition to governing service delivery, ensuring operational excellence, regulatory compliance, and customer outcomes meet the standards required of a newly authorised bank. Key Responsibilities of the Head of Operations: Design and build customer operations capabilities from inception ...

focused solutions Support and enhance software release processes, CI/CD pipelines, and deployment practices Maintain application support processes, ensuring minimal disruption and strong service delivery Contribute to development standards, policies, and team knowledge sharing Promote continuous improvement across systems, processes, and ways of working Key Skills & Experience … pipelines Solid SQL/database knowledge (SQL Server, Entity Framework) Understanding of secure coding practices (e.g. OWASP) Experience working in Agile or similar delivery environments Please reach out to Fintan at TEC Partners for all of the details. ...

Customer Service/Helpdesk Advisor Salary: £25,500 per annum (pro‐rata) Contract: 3‐month fixed‐term contract Location: Fully Remote (UK‐based) We are supporting the recruitment of a Customer Service/Helpdesk Advisor to join a virtual helpdesk team delivering high‐quality support across telephone … first point of contact, providing clear information, resolving queries where possible, and ensuring accurate records are maintained. The environment is fast‐paced and service‐driven, requiring a strong customer focus, attention to detail, and the ability to manage enquiries independently while working as part of a remote team. This ...

Customer Service/Helpdesk Advisor Salary: £25,500 per annum (pro-rata) Contract: 3-month fixed-term contract Location: Fully Remote (UK-based) The role We are supporting the recruitment of a Customer Service/Helpdesk Advisor to join a virtual helpdesk team delivering high-quality support across … first point of contact, providing clear information, resolving queries where possible, and ensuring accurate records are maintained. The environment is fast-paced and service-driven, requiring a strong customer focus, attention to detail, and the ability to manage enquiries independently while working as part of a remote team. This ...

controls, audits and improvements * Proactively identify issues, solve root causes and improve processes and security posture Requirements * Strong background in IT support, infrastructure and service delivery within a business environment * Experience leading or supporting Cyber Essentials with exposure or interest in ISO27001 frameworks * A curious, problem solving mindset ...

being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will ...

time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions ...

high standard, while aligning technology solutions with business objectives. You will act as a bridge between the business and IT, leading system analysis and delivery, supporting stakeholders, and driving efficiencies through robust technical and process-led solutions. Key Responsibilities Lead the analysis, design, configuration, and implementation of JD Edwards … prepared prior to system go-live Manage small projects or sub-projects (up to 30 man-days) from concept through to handover, ensuring delivery to agreed quality, timelines, and budgets Develop and mentor team members in system and programming activities Deputise for the Team Leader when required General Duties ...

workplace solutions company. The role sits at the centre of the operational function, coordinating field engineers and working closely with internal teams to ensure service delivery runs efficiently and effectively. The Role As a Dispatch Coordinator you will be responsible for ensuring the efficient scheduling and deployment … field engineers, and internal teams Working closely with helpdesk and first-line support teams Ordering parts and raising quotations where required Utilising scheduling and service management systems Reviewing travel routes and engineer availability to maximise efficiency Maintaining clear and consistent communication to ensure service continuity The candidate This ...

workplace solutions company. The role sits at the centre of the operational function, coordinating field engineers and working closely with internal teams to ensure service delivery runs efficiently and effectively. The r ole As a Planning Coordinator you will be responsible for ensuring the efficient scheduling and deployment … field engineers, and internal teams Working closely with helpdesk and first-line support teams Ordering parts and raising quotations where required Utilising scheduling and service management systems Reviewing travel routes and engineer availability to maximise efficiency Maintaining clear and consistent communication to ensure service continuity The candidate This ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...

leading technology company is seeking a Head of Managed Services based in the UK to lead its managed services functions. The role involves overseeing service delivery and engineering teams, ensuring high operational standards and customer satisfaction within a 24/7 service model. Ideal candidates should have ...

support the sales team in evaluating project viability, risks, and opportunities. Resource Leadership: Lead and coordinate allocated resources to ensure the timely, high-quality delivery of tender submissions and design development through a hands-on approach. Cross-Functional Collaboration: Coordinate with sales, operations, and commercial departments to ensure comprehensive … experience in Telecommunications Infrastructure Cabling and ICT. Design Proficiency: Proven track record in designing structured cabling solutions. Data Centre Experience: Extensive experience in the delivery of Hyperscale Data Centre projects. Communication: Ability to produce and deliver professional client presentations in a clear and confident manner. Adaptability: Ability to absorb ...

City area and report to the office bi-weekly if an office in Oklahoma City is acquired in the future. Learn about Gold Standard service delivery and fain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves … acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. ...

Phoenix area and report to the office bi-weekly if an office is acquired in Phoenix in the future. Learn about Gold Standard service delivery and gain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves of absence … acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. ...

outbound enquiries Delivering presentations to customers (video and face-to-face) Building strong, long-term client relationships Working with internal teams to ensure successful service delivery Managing activity and pipeline through CRM systems Producing regular updates on sales performance About You Experience in telecoms, connectivity, or a similar … staff recruitment agency based in Hemel Hempstead, working across Hertfordshire, Bedfordshire and Buckinghamshire. We specialise in permanent, temporary and contract recruitment across administration, customer service, PA/secretarial, HR, accountancy & finance, sales support, marketing, and IT support roles. ...

organisation based in Central Bristol. This is a hybrid role with 2 days per week onsite, offering flexibility. This role sits within an Agile delivery team focused on driving business efficiency, automation, and digital transformation, with a strong emphasis on the Microsoft Power Platform and Dynamics 365 ecosystem . … Provide support to business users and IT teams on Dynamics 365, Power Platform, and related development tools Manage and prioritise requests effectively, ensuring excellent service delivery to internal stakeholders Ideal background: Proven experience with Microsoft Dynamics 365 and Power Platform (Power Apps, Power Automate, Power BI) Experience ...

organisation based in Central Bristol. This is a hybrid role with 2 days per week onsite, offering flexibility. This role sits within an Agile delivery team focused on driving business efficiency, automation, and digital transformation, with a strong emphasis on the Microsoft Power Platform and Dynamics 365 ecosystem . … Provide support to business users and IT teams on Dynamics 365, Power Platform, and related development tools Manage and prioritise requests effectively, ensuring excellent service delivery to internal stakeholders Ideal background: Proven experience with Microsoft Dynamics 365 and Power Platform (Power Apps, Power Automate, Power BI) Experience ...