251 to 275 of 780 Remote/Hybrid Service Delivery Jobs

queries. The responsibilities of the role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

Management (TAM) Transformation & Services business in Airport BU, establishing a new team in a key strategic growth area and owning the end-to-end service model across TAM adoption, operating model transformation and data services to enable airports to realise measurable value from TAM, as one side … commercial models that accelerate TAM adoption and services growth. Work with GEOs and Airport BU teams to convert strategic opportunities into contracted services. Service Delivery & Customer Value Realisation Lead delivery of TAM transformation, AI-enabled use cases and managed data services to agreed quality, performance and commercial ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

Location: London (hybrid working - 2-3 days onsite) Duration: 12 months + Vetting: SC security clearance will be required Essential Skills Security & Identity Service Ownership: Proven experience owning and managing enterprise security, identity and access management (IAM) services within complex organisations. IAM Expertise: Strong understanding of identity lifecycle management … multi-factor authentication (MFA). Cyber Security: Strong knowledge of security principles, controls, vulnerabilities and risk management within large-scale digital environments. Service Management & Governance: Experience defining service strategy, roadmaps, SLAs, KPIs, controls and continual service improvement plans. Operational Service Delivery: Ability to ensure security ...

design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis, Requirements Gathering, Stakeholder Management, and Agile Product Ownership capabilities.This role will act as the bridge between business … stakeholders and technical delivery teams, ensuring business requirements are translated into scalable CRM solutions while driving the strategic product roadmap and prioritization of features that deliver measurable business value.Key Responsibilities:Product Ownership & Roadmap Management:Own and manage the Dynamics 365 CRM product roadmap.Define and prioritize business capabilities, features ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

Manager leads the HR Shared Servicesteamand is a key contributor to theevolutionof HR Operations across Vinarchy. This role is accountable not only for the delivery of efficient, accurate and compliant HR services, but also for evolving HR Operations into a scalable, data-driven and digitally enabled function that supports … critical role in simplifying ways of working, improving employee and manager experiences, strengthening data quality and controls, and enabling greater automation and self-service through the upcoming SAP SuccessFactors transformation. This will be a 12 month fixed term contract. Key Responsibilities Include: HR Shared Services Leadership & Service Delivery ...

support clients in designing, assessing and evolving cloud operating models that are automation‐first and AI‐ready. You will work hands‐on across technology, service management and organisational change to help clients realise tangible business outcomes from cloud adoption, with a particular focus on how GenAI, agentic workflows … improvement through standardisation, automation, improved data flows and readiness for AI‐enabled operations, and translate findings into the design of future‐state operating models, service management processes and organisational structures that are standardisation‐led, automation‐first and AI‐ready. Future State Design & Operating Model Definition: Design target cloud operating ...

support clients in designing, assessing and evolving cloud operating models that are automation-first and AI-ready. You will work hands‐on across technology, service management and organisational change to help clients realise tangible business outcomes from cloud adoption, with a particular focus on how GenAI, agentic workflows … improvement through standardisation, automation, improved data flows and readiness for AI-enabled operations, and translate findings into the design of future‐state operating models, service management processes and organisational structures that are standardisation‐led, automation‐first and AI‐ready. Future State Design & Operating Model Definition: Design target cloud operating ...

Overview The Service Reporting Manager is responsible for transforming operational data into meaningful insights that enhance service delivery, efficiency, and customer experience. This role analyses ticket trends, performance metrics, and operational behaviours to drive process improvement, proactive problem management, and informed decision-making across the Service Desk and wider IT organisation. Responsibilities Data Analytics Design and deliver advanced analytics to identify trends, recurring issues, and opportunities for service improvement Define and implement best practices for data collection, storage and analysis. Develop predictive models and insights to support proactive problem management. Create dashboards and visuals ...

This creates a dynamic, entrepreneurial environment where teams work collaboratively to launch services, solve problems quickly and deliver positive outcomes. The Role: As Project Delivery Manager , you will take ownership of new service mobilisations from contract agreement through to operational launch. This is a hands-on implementation role … fast-moving environment where priorities can change quickly, information may be incomplete, and you'll be expected to identify solutions, challenge gaps and keep delivery on track. Working closely with senior leadership and internal teams including People, Finance, Operations and Commercial, you'll translate requirements into clear actions ...

looking for an experienced SAP SuccessFactors Service Lead based in the United Kingdom to lead service delivery, solution governance and continuous improvement across a global SAP SuccessFactors landscape. The role requires broad knowledge across most SAP SuccessFactors modules, strong integration experience, sound platform and testing knowledge … ability to coordinate functional, technical and business stakeholders in a hybrid working environment. The Service Lead will maintain a stable and high-quality service while guiding enhancements, releases, implementation activities, cross-module design decisions and integration outcomes. The individual will act as a senior point of contact ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … driving operational transformation through the adoption of AI, automation, data, and integration capabilities. This role serves as the global advocate for AI-enabled delivery, leading the strategy, execution, and cultural adoption of automation and data-led decision-making across PSG. Success in this role is defined by accelerating delivery ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … driving operational transformation through the adoption of AI, automation, data, and integration capabilities. This role serves as the global advocate for AI-enabled delivery, leading the strategy, execution, and cultural adoption of automation and data-led decision-making across PSG. Success in this role is defined by accelerating delivery ...

Elexon Ltd in London is seeking a Service Owner (Grade 13) to lead critical Balancing and Settlement Code services on a permanent basis. You will manage a team of Service Analysts, own service delivery, budgets and risk, and partner with Product Owners to evolve services using ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … driving operational transformation through the adoption of AI, automation, data, and integration capabilities. This role serves as the global advocate for AI-enabled delivery, leading the strategy, execution, and cultural adoption of automation and data-led decision-making across PSG. Success in this role is defined by accelerating delivery ...

Your Impact**The Workplace Specialist supports digital workplace services across an assigned hub, acting as a key support point for business escalations and onsite service delivery. The role provides hands‐on support and guidance for on‐premise tooling, software, infrastructure, and end‐user computing environments, including AV and specialist … site‐based infrastructure such as rig machinery.Working closely with third‐party support teams, the postholder delivers a unified frontline service to the business and supports the onsite delivery of Digital Solutions (DS) operational projects. The role ensures that site‐based services are delivered consistently, governed effectively, and aligned ...

highly organised and commercially minded Operations Manager to provide strategic leadership, oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery, risk management and continuous improvement across the division. The role: Define the Strategy, Quantify the Targets and Create a Plan Work with the Partnerships Director to develop and deliver the operational vision and strategy for MBL, ensuring alignment with divisional objectives, customer expectations and commercial ...

highly organised and commercially minded Operations Manager to provide strategic leadership, oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery, risk management and continuous improvement across the division. The role: Define the Strategy, Quantify the Targets and Create a Plan Work with the Partnerships Director to develop and deliver the operational vision and strategy for MBL, ensuring alignment with divisional objectives, customer expectations and commercial ...

referrals directed by GPs and clinicians working in the service. To assist with monitoring and reporting on workload for all clinical sessions to support service reporting requirements and inform future delivery and planning. To identify and report operational risks to service delivery in accordance with … Organisational Risk Management Policy to minimise risk and to share learning. To liaise with Service Manager to ensure gaps in the service are addressed. About us Rochdale Health Alliance is a GP Federation operating within Heywood, Middleton and Rochdale. We provide a range of clinical services across ...

support clients in designing, assessing and evolving cloud operating models that are automation‐first and AI‐ready. You will work hands‐on across technology, service management and organisational change to help clients realise tangible business outcomes from cloud adoption, with a particular focus on how GenAI, agentic workflows … improvement through standardisation, automation, improved data flows and readiness for AI‐enabled operations, and translate findings into the design of future‐state operating models, service management processes and organisational structures that are standardisation‐led, automation‐first and AI‐ready. Future State Design & Operating Model Definition: Design target cloud operating ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)## **Your Role**As a ServiceNow Developer at Capgemini, your responsibilities will include, but not be limited to:* Developing solutions for Customer Experience, Technology … Experience and employee ExperienceServiceNow workflow applications, including HR Service Delivery (HRSD) Customer Service Portal, ITService Management (ITSM), Customer Service Management (CSM), Java Script/Angular, Now Assist,Gen-AI and Workflow Data Fabric.* Utilising ServiceNow’s Experience Layer components to build modern, intuitive user interfaces.* Using ...

Location: UK Wide/Hybrid Salary: Competitive Contract Type: Contract About the Role We're seeking a talented Service Designer to join our growing team and support the delivery of digital transformation programmes across the public sector. You'll work alongside Product Managers, User Researchers, Business Analysts, Developers … stakeholders to design and improve services that deliver real value to citizens and end users. This is an opportunity to influence service delivery, drive innovation, and help organisations create user-centred, accessible, and efficient services. What You'll Be Doing Designing and improving end-to-end services across ...

Location: UK Wide/Hybrid Salary: Competitive Contract Type: Contract About the Role We're seeking a talented Service Designer to join our growing team and support the delivery of digital transformation programmes across the public sector. You'll work alongside Product Managers, User Researchers, Business Analysts, Developers … stakeholders to design and improve services that deliver real value to citizens and end users. This is an opportunity to influence service delivery, drive innovation, and help organisations create user-centred, accessible, and efficient services. What You'll Be Doing Designing and improving end-to-end services across ...

energy about their work and encourage others to do the same Collaborating and Partnering Establish relationships with a range of stakeholders to support delivery of business outcomes Act as a team player, investing time to generate a common focus and genuine team spirit Actively seek input from a diverse … partners and contractors to identify more efficient outcomes, balancing cost, quality and turnaround times Work with commercial experts in engaging effectively and intelligently with delivery partners in order to define and/or improve service delivery Gather and use evidence to assess the costs, benefits and risks ...