326 to 350 of 379 Remote Service Delivery Jobs

bottom line. Negotiating and closing deals, with a focus on providing value-based solutions. Collaborating with our technical and architect teams to ensure a smooth transition from sales to service delivery. The Requirements Minimum 3 years experience in an IT sales role Track record of exceeding targets Benefits Flexible working Mobile/laptop provided Private healthcare Interviews for this More ❯

on meaningful projects that shape the future of digital government. The Role As a Digital Performance Analyst, you will be responsible for designing and implementing performance measurement frameworks, analysing service data, and helping teams make evidence-based decisions. You'll work within agile, multidisciplinary teams to ensure digital services are meeting user and business needs-translating complex data into … clear, actionable insights. This role offers the opportunity to work across multiple government departments and public sector programmes, contributing to the delivery of accessible, inclusive, and high-performing digital services. Key Responsibilities * Define, collect, and analyse performance data to assess service effectiveness and user impact. * Develop and maintain dashboards and reporting tools using platforms such as Power BI … Tableau, Looker Studio, Google Analytics 4, BigQuery, and Google Tag Manager. * Collaborate with developers, designers, and delivery teams to embed data-driven decision-making throughout the service lifecycle. * Translate complex datasets into accessible insights for technical and non-technical audiences. * Support GDS assessments by providing robust evidence aligned with the Government Digital Service performance framework. * Work with More ❯

Senior/Lead Service Designer/User Researcher Contract Remote £450-£500pd We are seeking a highly skilled Senior or Lead Service Designer/User Researcher to join our team. The ideal candidate will have a strong background in service design, user research, and user experience, with a proven track record of delivering impactful solutions in a … government context. Key Responsibilities: Lead the design and implementation of service design initiatives, ensuring alignment with user needs and business objectives. Conduct user research to gather insights that inform design decisions and improve service delivery. Facilitate assessments and workshops that evaluate service design effectiveness, demonstrating strong Government Digital Service (GDS) credentials. Provide examples of past assessments … on designs and drive continuous improvement. Engage with stakeholders at various levels to deliver clear communication around design processes and outcomes. Qualifications: Proven experience as a Senior or Lead Service Designer/User Researcher, with strong GDS credentials. Demonstrated experience leading assessments, with the ability to articulate specific challenges faced and how you navigated them to achieve successful outcomes. More ❯

upgrade, and migration project work for storage solutions. Deliver high-quality 2nd to 3rd line support for storage devices. Collaborate with the wider team to ensure reliable and efficient service delivery. Proactively manage personal workload to meet deadlines and project requirements. Essential Skills for Remote Technical Services Engineer 5-10 years' experience implementing, migrating, and supporting storage devices. Strong … and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

upgrade, and migration project work for storage solutions. Deliver high-quality 2nd to 3rd line support for storage devices. Collaborate with the wider team to ensure reliable and efficient service delivery. Proactively manage personal workload to meet deadlines and project requirements. Essential Skills for Remote Technical Services Engineer 5-10 years' experience implementing, migrating, and supporting storage devices. Strong … and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems … best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of … IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well as More ❯

ll collaborate with Enterprise Architects in the definition of target operating models You'll support the definition and continuous improvement of Business Consultancy & Analysis services You'll ensure the delivery of high-quality business solutions that align with organisational goals. You'll engage business stakeholders to identify business and technology innovation opportunities that enable and drive business strategy and … states, applying business modelling and analytical techniques ( e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps You'll collaborate with delivery teams to ensure continuous delivery of business value, as well as to leverage shared technologies, tools, and processes that impact speed to value and time to market. You …/regulations at all times , Experience & knowledge Significant experience with strategy formulation/translation and business consultancy/architecture, ideally within an agile change framework Experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems. Knowledge of EA tools to develop business architecture deliverables. Experience in the application of business architecture techniques including More ❯

owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems … best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of … IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well as More ❯

and remote). Provide hands-on troubleshooting across a range of devices and platforms. Guide senior stakeholders to enhance their technology experience. Lead and contribute to projects that elevate service delivery. Collaborate with internal and external tech teams to drive innovation and change. Work within a shift pattern (7am7pm, MonFri) with flexibility for extended hours and on-call support. … Travel nationally and internationally as required. What Were Looking For A passion for first-class customer service and strong communication skills. Proven experience in executive-level technology support. Strong problem-solving and troubleshooting skills. Ability to translate business needs into actionable technical solutions. Technical expertise across: Meeting & event delivery AV technology (sound, vision mixing, camera, lighting, show calling More ❯

clinicians delivering diagnosis, prescribing, and clinical follow-up support to millions of patients across our telemedicine platform. The Clinical Operations team is the engine that delivers the clinical service - we build, optimise, and scale the systems, processes, and support structures that enable our clinicians to deliver our pathways safely and efficiently. Working in partnership with our Medical team, who … everything they need to deliver exceptional patient care. As we continue our rapid growth trajectory, we are seeking an experienced Clinical Operations Director to lead and scale our clinical service delivery. This is a pivotal leadership role responsible for managing a team of operations managers to deliver high-quality, cost-effective care at scale, across brands and geographies.You will … candidate will have a hybrid working arrangement, with two days per week expected in our Central London HQ. What you'll do Clinical Ops Leadership Set strategy and oversee delivery of all clinical operations aspects: prescriber onboarding, workforce planning, and performance management Build and own the Clinical Operations roadmap, ensuring patient experience and efficiency initiatives are scoped, prioritised, and More ❯

to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely … with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office More ❯

new company You will be working for a large, well-known organisation who are a reputable force within their industry. Your new role You will be responsible for the delivery, integration, and operation of IT data services aligned with business strategy, compliance standards, and technical architecture. Partner with business stakeholders to deliver IT services aligned with strategic goals. Lead … planning and integration of data solutions and application environments. Ensure operational excellence using ITIL and ISO27001 standards. Collaborate globally to define data and architecture standards. Manage vendor performance and service levels. Champion data governance and compliance across the UK organisation. Oversee budgets, resource planning, and delivery timelines. Lead and develop a high-performing IT data management team. Identify … and mitigate risks to ensure compliance with group policies. What you'll need to succeed Experience in IT consulting and service delivery. Strong knowledge of data engineering, Azure Data Factory & Data Lake. Experience with Agile and automation technologies. Proven leadership in managing teams and third-party vendors. Excellent communication, strategic thinking, and problem-solving skills. What you'll get More ❯

new company You will be working for a large, well-known organisation who are a reputable force within their industry. Your new role You will be responsible for the delivery, integration, and operation of IT data services aligned with business strategy, compliance standards, and technical architecture. Partner with business stakeholders to deliver IT services aligned with strategic goals. Lead … planning and integration of data solutions and application environments. Ensure operational excellence using ITIL and ISO27001 standards. Collaborate globally to define data and architecture standards. Manage vendor performance and service levels. Champion data governance and compliance across the UK organisation. Oversee budgets, resource planning, and delivery timelines. Lead and develop a high-performing IT data management team. Identify … and mitigate risks to ensure compliance with group policies. What you'll need to succeed Experience in IT consulting and service delivery. Strong knowledge of data engineering, Azure Data Factory & Data Lake. Experience with Agile and automation technologies. Proven leadership in managing teams and third-party vendors. Excellent communication, strategic thinking, and problem-solving skills. What you'll get More ❯

National Delivery Director - Operations Contract Length: Permanent Salary: £98,896.86 Direct Reports: 5 Reports to: Operations Director Location: Hybrid (with travel across the South of England) Are you a strategic leader with a passion for operational excellence in complex, secure environments? We're looking for a National Delivery Director to play a pivotal role in delivering high-quality … of FM strategy across the East of England, Greater London, and South & Southwest Central regions. * Collaborate with Regional Account Directors and site teams to ensure safe, efficient, and compliant service delivery. * Drive performance, resource management, and budget oversight across your direct reports. Compliance & Quality: * Ensure statutory, regulatory, and contractual obligations are met across H&S, engineering, and environmental compliance. … meetings, inspections, and audits. * Lead engagement with prison management, HMPPS, and internal governance boards. People & Culture: * Inspire and develop high-performing teams, fostering a culture of accountability, inclusion, and service excellence. * Support workforce planning and talent development. Innovation & Efficiency: * Identify opportunities for cost reduction, service innovation, and operational transformation. * Lead mobilisation and change initiatives as delegated by the More ❯

Senior IT Service Desk Analyst Ready to Step Up? Our client, a leading global law firm, is looking for a Senior IT Service Desk Analyst to take charge of escalations, guide junior colleagues, and play a key role in international service delivery. This isn’t just another service desk job: You’ll be the go-to … coach 1st/2nd line colleagues, and act as a bridge between project teams and support – a true senior point of contact. What we’re looking for: 4+ years’ Service Desk experience (legal sector or professional services is essential) Strong technical skills across the Microsoft stack. ITIL Foundation (or working towards). Confidence, communication skills, and a people-first More ❯

1st Line Support Customer Service Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Day-to-day of the role: Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system and over the phone. Occasionally assist with the configuration and … by offering insights into product capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within a service provider environment. Familiarity with … cellular network environments is advantageous. Experience with Zendesk or similar customer service software is beneficial. Strong customer service and time management skills. Excellent written and verbal communication skills in English. High attention to detail with the ability to see tasks through to completion. Ability to work independently while effectively engaging with internal and external stakeholders. A proactive and More ❯

supporting software demonstrations, and providing ongoing customer consultation as needed, particularly for Configurations/application software set up, BPR, and Data migrations, leading to a successful go live/service delivery. To succeed in this role, you will have experience in software functionality - particularly in demonstrations and/or training. A strong understanding of business processes, software systems, and … software implementation process with the software development team • Customer Support - Providing ongoing support to customers during and after the software implementation, managing their expectation and following up regularly • Training Delivery - Designing and delivering training programmes to ensure customers are fully equipped to use the system effectively • Collaboration with Stakeholders - Building and maintaining strong working relationships with internal teams throughout … setting personal development goals for career growth within the company About you: • Proven knowledge and experience in software functionality and implementation (ERP software advantageous) • Experience in software demonstration, training delivery, or customer-facing roles • Strong customer support experience, with the ability to troubleshoot and resolve issues efficiently • A clear understanding of business processes and how to apply software solutions More ❯

Rossera is an award-winning Oracle specialist consultancy with a proven track record for world-class delivery of services and products. We have customer accounts with some of the largest global companies as well as being partners of some of the biggest names in the industry. We specialise in process automation for customers running Oracle Enterprise Resource Planning (ERP … design (Fusion or e-Business Suite). Well organised, able to multi-task and work to tight deadlines. An attention to detail and a commitment to high standards of service delivery. Strong teamwork and collaboration skills. The following skills are advantageous: Experience in one or more integration tools building integrations with Oracle ERP e.g. Oracle Integration Cloud, Oracle SOA More ❯

Rossera is an award-winning Oracle specialist consultancy with a proven track record for world-class delivery of services and products. We have customer accounts with some of the largest global companies as well as being partners of some of the biggest names in the industry. We specialise in process automation for customers running Oracle Enterprise Resource Planning (ERP … design (Fusion or e-Business Suite). Well organised, able to multi-task and work to tight deadlines. An attention to detail and a commitment to high standards of service delivery. Strong teamwork and collaboration skills. The following skills are advantageous: Experience in one or more integration tools building integrations with Oracle ERP e.g. Oracle Integration Cloud, Oracle SOA More ❯

s degree in a related field Technical background (software, IT, cybersecurity, legal) OR sales experience with technical aptitude. Demonstrated experience and knowledge of the client's product portfolio and service s, with a proven track record of working with mid-to-large organisations and high-value licensing agreements. Ability to review and interpret complex licensing contracts and terms, identifying … and alignment with the client's policies. Build and maintain strong relationships with customers and internal client stakeholders. Collaborate with cross-functional teams to progress opportunities and ensure seamless service delivery. Proactively identify compliance risks and support customers in resolving them through actionable insights. Stay up to date on licensing trends, compliance standards, and policy updates. Contribute to the … multiple complex projects successfully, prioritising tasks to deliver optimal results IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies ('PSCs'). All Associates must contract under PAYE arrangements through a Deloitte approved 'Employment Company' (aka 'umbrella company. More ❯

3rd Line IT Engineer - MSP Wolverhampton Up to £50,000 + Benefits Managed Services Provider (MSP) The Role Join a fast-paced Managed Service Provider as a 3rd Line IT Engineer , where you'll handle complex technical escalations, deliver customer-facing projects, and support a wide range of technologies. You'll be the senior point of contact for tricky …/troubleshoot firewalls, switches, VPNs, routers . Work with VMware/Hyper-V in multi-client environments. Produce documentation and mentor junior engineers. Liaise directly with clients, ensuring excellent service delivery. What You'll Bring Strong MSP background - experience supporting multiple clients. Excellent knowledge of Microsoft stack (O365, Azure, AD, Intune). Hands-on with VMware/Hyper-V More ❯

of both. Ideally you will be able to commute to our Manchester office for meetings and to collaborate with the Support team. Day to day you will: Own the delivery of the support function in the UK Contribute to account management of key customers, understanding the entirety of the customer position, including challenges, project work, issues and risks Operate … a career at Alcidion could be for you. To be successful in this role, you will be a people-orientated professional who is passionate about driving the highest quality service delivery. You will have good understanding of the concept of building cohesive teams, importance of training, developing and coaching support teams as well as service desk specific SLAs More ❯

and supports strategic financial management through expert guidance and strong operational leadership. Key Responsibilities Leadership & Business Partnering Build strong working relationships across departments. Promote a culture of customer-focused service delivery. Work collaboratively with Finance Business Partners and the Head of Financial Planning. Financial Accounting & Audit Lead the annual audit process and prepare financial statements in line with UK … Operations Lead the Financial Services Unit (Revenue and Payments Units). Ensure accurate processing of invoices, tuition fees, staff/student expenses, and supplier payments. Implement KPIs to monitor service efficiency. Research Finance Oversee post-award research funding support and compliance. Finance Systems & Processes Oversee financial systems development and accounting structures. Ensure strong reconciliation and compliance frameworks. Finance Training More ❯

and supports strategic financial management through expert guidance and strong operational leadership. Key Responsibilities Leadership & Business Partnering Build strong working relationships across departments. Promote a culture of customer-focused service delivery. Work collaboratively with Finance Business Partners and the Head of Financial Planning. Financial Accounting & Audit Lead the annual audit process and prepare financial statements in line with UK … Operations Lead the Financial Services Unit (Revenue and Payments Units). Ensure accurate processing of invoices, tuition fees, staff/student expenses, and supplier payments. Implement KPIs to monitor service efficiency. Research Finance Oversee post-award research funding support and compliance. Finance Systems & Processes Oversee financial systems development and accounting structures. Ensure strong reconciliation and compliance frameworks. Finance Training More ❯

Field Service Engineer About the Role We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction. Key Responsibilities & Skills Diagnose and … repair faults on MFDs, replacing parts where necessary. (Training provided) Install, configure, and update firmware/software. Perform quality checks and provide clear service reports. Driving License Needed (Any experience as an IT Field field engineer is preferred) Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment. Strong IT knowledge Experience with Hardware/Software support … What’s on Offer Salary £26,000-£28,500 (DOE) Fully maintained company car Company fuel card. Remote/Travel/Client Site Competitive salary (rising each day per service) bank holidays. Pension scheme & life cover. Healthcare cash plan & wellbeing support. Staff perks platform Volunteer days. Career development and progression opportunities. Location: Manchester & Remote Hours: Mon–Fri, 37.5 hrs More ❯