76 to 100 of 261 Remote/Hybrid Service Delivery Jobs

Service Desk Engineer | Basingstoke (Hybrid) | Full Time | £33,000-£36,000 per annum Our client, a growing Microsoft Solutions Partner, is expanding their Managed Services team and looking to recruit a Service Desk Engineer in Basingstoke, Hampshire. This role focuses on delivering high-quality 1st and 2nd line … remote (plus occasional travel to customer sites – around 2 days per month)” Required Skills & Experience Minimum 2 years’ experience in an IT support or service desk environment, or a strong technical background supported by relevant education Experience supporting Windows and macOS endpoint operating systems Working knowledge of Microsoft Entra ...

high-security, fast-paced public-sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long-term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi-layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security ...

organizations. The duties and responsibilities for this position will include, but are not limited to: Technology Strategy & Transformation Leading transformation of IT operating model, service delivery, and technical capabilities Developing and executing IT strategy aligned with scientific and organizational priorities Driving standardization, automation, and process maturity Advising leadership … data centers, cloud, compute, and storage Ensuring reliability, scalability, performance, and security of all platforms Digital Workplace & Enterprise Services Leading end-user services including service desk, endpoint engineering, and collaboration tools Improving service quality and overall user experience Scientific Computing & HPC Overseeing HPC, GPU/compute resources ...

Service Portfolio Architect – Managed Print & Document Services Location: Reading, Nottingham or Manchester (hybrid working out of one of these locations) Salary: £70,000 – £80,000 + £6,000 Car Allowance Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection … Employee Referral program and many more Shape the Future of Managed Print & Document Services We are looking for a commercially minded and technically strong Service Portfolio Architect to join a growing team focused on Managed Print & Document Services (MPDS). This is a high-impact opportunity for someone ...

Service Desk Analyst Are you an IT support professional who thrives on solving problems and delivering exceptional customer service? We are working with a well-established organisation looking for a Service Desk Analyst to join their IT Service Delivery team. This is a fantastic opportunity … Active Directory, VPNs, mobile devices, and CRM systems Ensuring excellent communication and regular updates to end users What we’re looking for: Strong customer service and communication skills Experience working in a service desk or IT support environment Familiarity with ITIL processes A proactive and positive attitude with ...

join our ICT Department. This role plays a key part in managing and supporting cloud and on-premise systems that are critical to service delivery across a multi-site organisation. You’ll work closely with colleagues, partners and suppliers to ensure systems are secure, reliable and continually improving. … system maintenance, upgrades, patching, backups and configuration reviews. Diagnose, troubleshoot and resolve incidents, problems and outages to minimise disruption. Work collaboratively with the ICT Service Desk, internal teams, external partners and suppliers. Support the rollout, testing and evaluation of new technologies and systems. Implement and maintain security best practices ...

Service Coordinator West Bromwich (Hybrid ) Full Time, Permanent £24,500 - £25,500 Benefits Are you a highly organised, detail driven Service Coordinator ready for your next challenge within a global business? Whether you are early in your career or already experienced in scheduling and coordination, this … workplace solutions company. The role sits at the centre of the operational function, coordinating field engineers and working closely with internal teams to ensure service delivery runs efficiently and effectively. The role As a Service Coordinator you will be responsible for ensuring the efficient scheduling and deployment ...

Service Administrator West Bromwich (Hybrid ) Full Time, Permanent £24,500 - £25,500 Benefits Are you a highly organised, detail driven Service Administrator ready for your next challenge within a global business? Whether you are early in your career or already experienced in scheduling and coordination, this … workplace solutions company. The role sits at the centre of the operational function, coordinating field engineers and working closely with internal teams to ensure service delivery runs efficiently and effectively. The r ole As a Service Administrator you will be responsible for ensuring the efficient scheduling ...

Role: Service Desk Team Lead Location: Whalley/Clitheroe (On-site initially, hybrid available further down the line) Salary: £30,000 £35,000 (depending on experience) A growing Managed Service Provider is looking for a hands-on Service Desk Team Lead to join their close-knit team. … into a leadership role while still remaining technically involved on a day-to-day basis. Youll play a key role in supporting the service desk function, mentoring a junior engineer, and ensuring a high level of service delivery across a varied client base. The Role ...

administrationactivities , Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, build activities , existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing … security incident response processes, investigations and security operational processes. Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these. Ensure security services, tools and platforms are adequately maintained. Monitoring of and reporting on the effectiveness of our security enforcing technologies.Identification and ongoing monitoring ...

Analyst to join a multi-disciplinary digital team delivering complex, user centred digital services.This role will suit someone who enjoys working across the full delivery lifecycle, from early discovery through to go-live, and who is comfortable collaborating with product, delivery, design and engineering colleagues to improve systems … processes and services. The Role You'll support digital projects from inception to delivery, contributing high quality analysis that helps teams understand problems, define solutions and deliver meaningful improvements. Working across multiple products and services, you'll facilitate workshops, engage stakeholders and translate user and business needs into clear ...

Customer Service Advisor (Inbound Calls) Location: Perth (Hybrid - 2 days office-based) Contract: 12-Month Fixed Term Hours: 37 hours per week (Monday-Friday, shifts between 8:30am-5:30pm) About the Role We are currently recruiting for Customer Service Advisors to join a growing and dynamic contact … centre team. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer service and thrive in a fast-paced, customer-focused environment. As a Customer Service Advisor, you will be the first point of contact for customers, handling inbound enquiries and ensuring each interaction ...

Outside IR35 | 9 Months | Remote/Hybrid We are looking for an experienced HALO ITSM Configuration Specialist to take ownership of end-to-end service design and delivery across multiple business departments. This is not a support role — this is a hands-on, high-impact position where … needs into fully configured, scalable HALO services, owning the lifecycle from discovery through to deployment. The Role This is a true end-to-end delivery role combining business analysis, stakeholder engagement and deep HALO configuration expertise. You will work directly with department heads to design and build services from ...

Service Administrator - IT Services Location - Derby (Hybrid) Salary 25-30k Dept on experience Are you an organised, proactive communicator who thrives in a fast-paced environment? We're looking for a talented Service Administrator to join our IT services team and play a key role in delivering … exceptional client experiences. The Role As Service Administrator you'll be the connective tissue between clients, internal teams, and external partners. From keeping projects on track to ensuring clients are always in the loop. What You'll Be Doing Scheduling and coordinating project meetings, capturing and distributing accurate minutes ...

structured cadence of partner reviews (weekly operational check-ins for top-tier partners, monthly/quarterly business reviews) covering performance, commercial trading, pipeline and service quality. • Represent the partner's voice internally — channelling feedback into Product, Provisioning, Billing and Support to drive continuous improvement. Service Delivery & Escalation … Management • Monitor live service performance against wholesale SLAs and KPIs, including provisioning lead times, porting success rates, fault resolution, network availability and billing accuracy. • Act as the senior escalation point for partner tickets, orders and incidents — owning resolution end-to-end across internal teams (Provisioning, NOC, Finance and Support ...

their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team … insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site support ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS You will act as the coordination hub for key customer accounts, ensuring service performance is monitored, managed, and continuously improved. You will help keep everything moving smoothly behind the scenes while ensuring customers always feel informed, supported, and valued. This is not just a reactive service ...

with regular on-site presence at both sites)Lorien is looking for an experienced Client Services Manager to lead a key client programme, overseeing service delivery and stakeholder engagement across RPO and MSP . This is a senior, consultative role with a strong commercial and growth focus ideal … someone who enjoys building trusted relationships, leading teams, and improving service performance. What you'll be doing In this role, you'll take ownership for client relationship management, delivery performance and account development. Lead and develop an on-site account team, driving high performance and service Build ...

seeking a Senior Cloud Engineer to deliver cloud and network solutions across a diverse client base. This role involves a mix of project delivery, technical escalation, and client-facing support, requiring strong technical expertise alongside excellent communication and organisational skills. Key Responsibilities Deliver and implement cloud and network projects … compliance Assist with pre-sales activities, including technical design, surveys, and solution recommendations Collaborate with internal teams and stakeholders to ensure smooth project delivery Recommend and contribute to improvements in technical processes and service delivery Support and mentor junior engineers where required Participate in out-of-hours ...

Assistant Director of Repairs Delivery Salary: £105,743 p/a (includes supplement) + Excellent Benefits Location: Wooburn Green, High Wycombe or Letchworth Garden City Hybrid: 2 days per week in the office, 3 days from home Contract: Permanent Are you looking to join a growing, values-led organisation … affordable homes and make an even bigger difference in the communities we serve We are now looking for an experienced Assistant Director of Repairs Delivery to provide strategic and operational leadership across our repairs and fleet services. This is a pivotal role, leading one of the organisations most visible ...

Role We are seeking a Security Assurance Analyst to support a strategic sourcing programme within our Information Security function. This is a short-term, delivery-focused contract role centred on evaluating Security Operations Centre (SOC) service performance, conducting structured comparisons across service pillars, and producing clear, evidence … expected to operate independently, delivering high-quality analysis and documentation to tight timescales. Key Responsibilities Review and critically evaluate SOC performance reporting across core service pillars, assessing quality, completeness, and relevance Define what meaningful performance measurement looks like across: Managed Detection and Response (MDR) Vulnerability Management Cyber Threat Intelligence ...

site as and when required. Some travel to Barrow involved too. Typical duties include (but are not limited to): Pulling together all aspects of service delivery to achieve targets and KPIs Ensuring that Service Levels are achieved and appropriate Driving ITIL good practice and owning the Service Operations policies & processes Continuous Service Improvement through Problem & CSI processes Quality of data through asset & configuration management Running of DSR, WSR, MSR & Operations Review Working with Performance Management to communicate Operations performance Assurance of delivery through tools including Audit, SIPs, Self Certification Create and manage a Project ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play ...

Service Delivery Manager Hybrid Working (2 days a week in the office) Lincoln based - Salary up to £40k plus bonus and benefits Were currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting the delivery ...