101 to 125 of 214 Remote Support Analyst Jobs

1st Line Support Analyst £30,000 Fully Remote An exciting opportunity to join a growing, global organisation that is expanding its support team. You'll be part of a close-knit IT function, providing first-line technical support within a Microsoft Office 365 environment. Your responsibilities … will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services. In addition to day-to-day support tasks, you'll have the chance to broaden your experience by getting involved in a range of ongoing IT projects. … with: * Outstanding customer service skills and a strong service-oriented mindset * Proficiency in Microsoft technologies, particularly Office 365 and Azure Active Directory * A proactive support analyst who is eager to learn and develop professionally * Experience supporting user lifecycle processes (joiners, movers, leavers) Desirable: Experience supporting Dynamics 365 Familiarity More ❯

IT Support Analyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus Hybrid Working – 4 Days in Office, Fridays from Home We’re excited to be hiring an IT Support Analyst for a dynamic and fast-growing insurance firm based in the heart of EC3. This is … and modern tech platforms. You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to-day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training … provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and taking ownership of technical queries Logging, tracking, and escalating issues to third-party support as needed Assisting with Disaster Recovery planning and testing Keeping accurate records More ❯

IT Support Analyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus Hybrid Working – 4 Days in Office, Fridays from Home We’re excited to be hiring an IT Support Analyst for a dynamic and fast-growing insurance firm based in the heart of EC3. This is … and modern tech platforms. You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to-day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training … provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and taking ownership of technical queries Logging, tracking, and escalating issues to third-party support as needed Assisting with Disaster Recovery planning and testing Keeping accurate records More ❯

Senior Business Systems Support Analyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems Support Analyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key SME position … offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate technical upgrades … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯

Senior Business Systems Support Analyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems Support Analyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key SME position … offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate technical upgrades … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯

About The Role Are you an analytical and detail-oriented professional looking to advance your career in HR systems support? We are seeking a HRIS Support Analyst to join our team and play a key role in ensuring the smooth operation of our HR and scheduling systems. … In this role, you will provide first-line support to colleagues, maintain system accuracy, troubleshoot data issues, and assist with system configuration and training. As a valued member of our HR Information Systems (HRIS) team, you'll have the opportunity to build strong relationships across the business, support … and system efficiency. This is a remote working position with occasional meetings in Reading/London. What you'll be doing As our HRIS Support Analyst , you will be: Providing first-line support and resolving queries related to HR system processes and functionality. Ensuring accurate and timely More ❯

committed to continually enhancing the user experience with innovative products and services. Role Description This is a full-time hybrid role for a Technical Support Analyst, based in Norwich with some work from home flexibility. The Technical Support Analyst will be responsible for providing technical support … addressing customer inquiries through various communication channels. The role involves working closely with other teams to enhance product functionality and user experience. Qualifications Technical Support and Troubleshooting skills Customer Support and Customer Satisfaction skills Strong Analytical Skills Excellent written and verbal communication skills Ability to work independently and More ❯

committed to continually enhancing the user experience with innovative products and services. Role Description This is a full-time hybrid role for a Technical Support Analyst, based in Norwich with some work from home flexibility. The Technical Support Analyst will be responsible for providing technical support … addressing customer inquiries through various communication channels. The role involves working closely with other teams to enhance product functionality and user experience. Qualifications Technical Support and Troubleshooting skills Customer Support and Customer Satisfaction skills Strong Analytical Skills Excellent written and verbal communication skills Ability to work independently and More ❯

1st/2nd Line Support Analyst – SaaS An excellent opportunity has arisen with an exciting SaaS company based in London. We’re seeking an IT Support Analyst to ensure smooth operation of their hardware, software, and conferencing tools. You will work on project rollouts, defining system … and mobile devices. Strong experience with Microsoft Windows and Office 365 is essential in this role. Role and Responsibilities: Provide 1st and 2nd line support, resolving tickets within SLAs, escalating complex issues, and ensuring a high level of customer service Deploy and manage hardware and mobile devices using Windows … Autopilot, Microsoft Intune Administer user accounts, mailboxes, group policies, and licenses across M365, Azure AD, and local Active Directory Support VOIP setups and assist with infrastructure projects Maintain accurate IT asset records and ensure cost-effective, consistent procurement of hardware and software Create and manage technical documentation, user guides More ❯

1st/2nd Line Support Analyst – SaaS An excellent opportunity has arisen with an exciting SaaS company based in London. We’re seeking an IT Support Analyst to ensure smooth operation of their hardware, software, and conferencing tools. You will work on project rollouts, defining system … and mobile devices. Strong experience with Microsoft Windows and Office 365 is essential in this role. Role and Responsibilities: Provide 1st and 2nd line support, resolving tickets within SLAs, escalating complex issues, and ensuring a high level of customer service Deploy and manage hardware and mobile devices using Windows … Autopilot, Microsoft Intune Administer user accounts, mailboxes, group policies, and licenses across M365, Azure AD, and local Active Directory Support VOIP setups and assist with infrastructure projects Maintain accurate IT asset records and ensure cost-effective, consistent procurement of hardware and software Create and manage technical documentation, user guides More ❯

Application Support Analyst-.NET/SQL (Leading Bank!) Are you looking to work for a TOP Company? Application Support Analyst (MUST HAVE .NET And SQL) Do you want FULL autonomy to drive improvements and want to have responsibility for the Platform within a very well established … world leading investment bank? Do you have strong .NET, SQL, Unix/Linux, T-SQL, Scripting? Do you want to become a Technical Business Analyst? THIS IS A TOP BANK TO WORK FOR!!!! Are you fed up with micro-management and want to have a BIG DIFFERENCE? If so … banking? or already working in insurance, fintech? And want to work in a extremely secure bank? This is an exciting time for an Application Support Analyst to progress into a Technical Business Analyst. There are large projects and complex projects on offer the next 5+years! HQ in Liverpool More ❯

Customer Support Analyst Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique Services/Business Support Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product , a huge global community , as well … . Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable What you will do: As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers , and our colleagues … a nutshell, you will be the key point between the end-users and Odoo. We count on you to give our customers the best support experience they have ever had. None of your work days will be the same, guarantee! The Odoo culture Building a company we love. Who More ❯

Benefit Design and System Support Analyst We wanted a PBM that worked better… so we created one. Liviniti , the leading disruptor in the PBM industry, simplifies the complexities of navigating through the Pharmacy Benefit Manager world by offering a value-added approach to ensure the employer absolute freedom … a rapidly changing industry. There's never been a better time to join our team. We are currently seeking a Benefit Design and System Support Analyst. This is a remote position. Role and Responsibilities The Benefit Design and System Support Analyst provides Liviniti employees and customers with More ❯

reduction. As the adoption of new technologies accelerates, there is an increasing demand for robust Audit Technology Management and Support. This encompasses providing comprehensive support to auditors, executing technical activities related to applications, and ensuring compliance with our extensive security and privacy obligations. The NAO welcomes applications from everyone. … the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. Responsibilities As an ATS Technical Analyst, you'll play a key role in supporting the business-critical applications used by our financial audit teams. This is a varied and dynamic … continued development of our audit technology systems. You'll collaborate with internal teams and third-party suppliers; help drive improvements and deliver exceptional user support to over 700 colleagues. User & Application Support Provide responsive and high-quality support to a user base of approximately 700. Resolve tickets More ❯

reduction. As the adoption of new technologies accelerates, there is an increasing demand for robust Audit Technology Management and Support. This encompasses providing comprehensive support to auditors, executing technical activities related to applications, and ensuring compliance with our extensive security and privacy obligations. The NAO welcomes applications from everyone. … the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. Responsibilities As an ATS Technical Analyst, you'll play a key role in supporting the business-critical applications used by our financial audit teams. This is a varied and dynamic … continued development of our audit technology systems. You'll collaborate with internal teams and third-party suppliers; help drive improvements and deliver exceptional user support to over 700 colleagues. User & Application Support Provide responsive and high-quality support to a user base of approximately 700. Resolve tickets More ❯

Job Title: Production/Application Support Analyst Location: Tampa, FL (Hybrid, 2 days a week onsite) Job Description: • 10+ years TECH DEV or Support experience • ETL (Ab Initio) Development and/or support experience If candidate does not have Ab Initio experience ,they must have Informatica … experience to be considered. • Oracle/SQL database support experience • Unix support experience • Data warehouse application DEV/support experience • Finance domain preferred Need to have experience with Job scheduling tools like Autosys or Command Center or similar More ❯

Your New Job Title: Application Support Analyst - Portuguese speaking (Day Shift) Your New Job Title: Application Support Analyst - Portuguese speaking (Day Shift) The Skills You'll Need: Portuguese and English fluent. Science, technology, Engineering, or mathematics academic background, good communication skills. Your New Salary: £30k with … successful in this role our client has said it is essential that candidates: are fluent in Portuguese and English have any application or IT support experiences or relevant academic background are okay to work on the shift base What You'll be Doing Each Day: Proactively monitor the production … services. Provide first line support to customers. Assist in the creation of a knowledge base to mitigate the number of escalations to the second line team. Work with the Client Delivery team to ensure that they have satisfied all pre-production checks/tests before they are released into More ❯

work and can thrive in an inclusive and safe space. The Role We are excited to offer an excellent opportunity for a talented IT Support Analyst who is passionate about IT and technology, with a strong customer-focused approach. This role involves providing both remote and deskside technical … support for the firm. As a business-facing position, you will primarily provide 1st and 2nd line support for all IT-related requests and issues within the Service Desk team. Your responsibilities will include logging incidents, troubleshooting software and hardware issues, and managing them through to resolution, including … further develop your skills and work in a dynamic environment. Key Responsibilities Be the first point of contact to provide 1st, 2nd line technical support for the Service Desk Provide cover to the business from 08:00 – 18:00 on a shift basis Accurately record all details of calls More ❯

work and can thrive in an inclusive and safe space. The Role We are excited to offer an excellent opportunity for a talented IT Support Analyst who is passionate about IT and technology, with a strong customer-focused approach. This role involves providing both remote and deskside technical … support for the firm. As a business-facing position, you will primarily provide 1st and 2nd line support for all IT-related requests and issues within the Service Desk team. Your responsibilities will include logging incidents, troubleshooting software and hardware issues, and managing them through to resolution, including … further develop your skills and work in a dynamic environment. Key Responsibilities Be the first point of contact to provide 1st, 2nd line technical support for the Service Desk Provide cover to the business from 08:00 – 18:00 on a shift basis Accurately record all details of calls More ❯

URGENT PERMANENT ROLE TO FILL Application Support Analyst - Liverpool - Investment, Financial & Banking Systems £30,000pa + Excellent Benefits - Hybrid Working - Pension, Private Health Care, Holiday & Sick Pay CompTIA A+; ITIL Foundation; Microsoft Office Specialist, Associate (Office 365), ITSM tool - Service Now experience as well as MS Teams, O365 … and IT Support Experience in the Financial Arena. Professional and Eloquent Communication Skills are Pre-requisite DBS and Financial Vetting will be required prior to offer of employement being sanctioned! Key Skills necessary: Previous experience in an Application Support, Service Desk or IT Support Team in the … priority and impact where necessary in consultation with the relevant Service to ensure effective management of incidents & incident management, and provision of service requests. Support the incident management framework for the firm and utilise problem management processes to reduce overall issues within IT. Adjust incident management process as required More ❯

Are you a support professional with a keen eye on data, who enjoys investigating anomalies, spotting patterns, and solving problems? We're hiring a Data Support Analyst to join a dynamic, values-driven FinTech business that's reshaping how wealth management firms engage their clients. Their product … and improves client experiences, with the quality of the data powering these systems is essential to that mission. As part of a close-knit support team, you'll work with large datasets, APIs, third-party providers, and internal stakeholders to ensure data is accurate, consistent, and secure. This is … reported data issues using SQL and Excel Liaising with third-party data providers to identify and resolve feed or integration anomalies Collaborating with client support, product, and engineering teams to resolve queries What you'll need to succeed: Strong SQL skills and experience with large data sets Previous experience More ❯

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root … Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset … queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new More ❯

Are you passionate about technology and problem-solving? Do you thrive in a dynamic and collaborative environment? We’re looking for a dedicated IT Support Analyst to join our team and contribute to the smooth operation of our IT infrastructure across the UK, EU, and US. This is … passionate colleagues in a global environment. Enjoy opportunities for personal growth and career development. What You’ll Do: Provide 1st and 2nd line IT support to staff across the UK, EU, and US. Troubleshoot and support systems like Windows 10/11, macOS, Microsoft 365, and VoIP platforms. … agreed SLA’s. Be responsible for actioning the new starters and leavers process’s, including procurement responsibilities and asset logging Manage infrastructure and application support for regional offices. Collaborate on cross-functional IT initiatives to align technology with business needs. Be part of a 24/7/ More ❯

Job Title: Business Systems Support Analyst Location: Remote (with occasional travel to Colchester) Salary: £26,000 - £28,000 per annum Benefits: 40 days holiday | Enhanced pension | Flexible remote working Cooper Lomaz is proud to be supporting a well-established organisation in the Colchester area in their search for … a Business Systems Support Analyst. Following team growth, this new role plays a vital part in bridging IT support and business systems analysis, ensuring smooth system functionality while delivering valuable insights through data. This is an excellent opportunity for someone with a strong technical support background and … an interest in data and systems, looking to take the next step in their IT career. Key Responsibilities: Deliver 1st and 2nd line support to users across business systems and applications Assist the wider IT team with technical queries and issue resolution Maintain accurate documentation on applications, support More ❯

We employ over 480 people in offices in London (Croydon and Fleet Street), Devon and Dublin. Overall Purpose of the Role: As an Application Support Analyst, you will be responsible for providing technical support and troubleshooting issues across multiple business applications, with a focus on Naviga Ad … of contact for users, resolving issues, managing user access, and ensuring the smooth operation of our critical applications. This is a hands-on, technical support role, requiring excellent problem-solving, communication, and multi-tasking skills. Key Responsibilities: Provide first and second-line application support for Naviga Ad CRM … other internal business applications. Troubleshoot and resolve user issues and queries submitted through our ticketing system (e.g., Jira, Zendesk). Prioritise and manage incoming support requests efficiently, meeting agreed SLAs across multiple applications. Manage user accounts, permissions, and access controls for Naviga Ad, Adestra, and other supported applications. Investigate More ❯