51 to 75 of 99 Customer Experience Jobs in Yorkshire

across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The company's infrastructure consists of various custom built and off-the-shelf applications … Drive innovation and automation within Data Center Operations. Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience. Management of large-scale events in the Datacenters (crisis situations: thermal or power events, networking issues, etc.) Manage Vendor performance. Ensure Data Centers are compliant with all relevant … security policies and procedures. BASIC QUALIFICATIONS Extensive experience in IT Infrastructure environment or Data Centers or a in manufacturing domain (e.g., aircraft, automobiles, consumer electronics, heavy machinery, list not exhaustive) or military experience and several years of direct people management experience. Solid data mining, analytical skills, as well as In-depth knowledge and experience of change and More ❯

Contract: Permanent, Full-Time Salary: Competitive Includes: Global Travel where needed, occasional but with potential to be up to 50% of time Company Overview Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through innovative technology solutions. Founded in 2016, we’ve rapidly grown to serve over 400 business partners across 75+ countries, with … a presence in 12 global offices. Our dynamic, AI-driven widget integrates seamlessly into online booking and sales platforms, providing customer-centric solutions that boost satisfaction and ancillary revenue without significant upfront costs. At Protect Group, innovation is at our core — we continuously seek new ideas and technologies to stay ahead in today’s fast-changing market. As a … training activities, attendance, and results in compliance with regulatory and organizational standards. · Stay informed on industry trends, learning technologies, and best practices in adult education. Qualifications: · 5+ years of experience in training and development, ideally across multiple industries. · Strong knowledge of instructional design methodologies and adult learning principles. · Excellent communication, presentation, and leadership skills. · Strong analytical skills to assess More ❯

central role in shaping how we build, scale, and operate our platforms - balancing innovation, resilience, and business outcomes AND combining software engineering, DevOps, and platform thinking to deliver exceptional customer experiences at scale. WHAT EXPERIENCE WILL YOU OFFER? Proven experience leading large-scale engineering teams (100+) in high-growth, product-led organisations. Deep knowledge of software development … languages, cloud platforms (AWS preferred), DevOps/SRE, CICD, TDD. Experience and/or interest in emerging AI/Data Science & Automation solutions Exceptional people leadership: you build empowered, high-trust teams with a strong engineering culture. Track record of delivering large-scale digital transformation in complex, fast-paced environments. Strong partner to Product and Commercial teams - you understand … future of our platforms, teams, and technology. The scale to make an impact - and the agility to do it fast. A strong leadership team that values autonomy, creativity, and customer-first thinking. Flexible hybrid working, a supportive culture, and significant investment in technology and people. Interested? Let's build something extraordinary. Apply now or reach out for a confidential More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯

Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Responsibilities Guide a team to implement, manage, and support the organisation's ICT infrastructure services. Foster a collaborative and high-performance culture within … key role in the procurement process for new solutions and services. Provide professional advice to contribute to the selection of the most effective and cost-efficient IT solutions. Proven experience in effectively managing and managing teams to achieve objectives. Ability to motivate and guide team members toward common goals and objectives. A track record of fostering a collaborative and … high-performance team culture. Expertise in project requirements gathering and delivery management. Experience working in an IT infrastructure-related role. Due to the nature of this role, there would be a requirement to be in the office frequently and be within commutable distance to attend at short notice. A basic DBS (Disclosure and Barring Service) check will be required More ❯

Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Responsibilities Guide a team to implement, manage, and support the organisation's ICT infrastructure services. Foster a collaborative and high-performance culture within … role in the procurement process for new solutions and services. Provide professional advice to contribute to the selection of the most effective and cost-efficient IT solutions. Requirements Proven experience in effectively managing and managing teams to achieve objectives. Ability to motivate and guide team members toward common goals and objectives. A track record of fostering a collaborative and … high-performance team culture. Expertise in project requirements gathering and delivery management. Experience working in an IT infrastructure-related role. Due to the nature of this role, there would be a requirement to be in the office frequently and be within commutable distance to attend at short notice. A basic DBS (Disclosure and Barring Service) check will be required More ❯

Amazon Customer Excellence Systems (ACES) Specialist, UFG , Amazon Now Job ID: Q-Express Documents Transport Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced ACES Specialist with a strong record of achieving results. We … developing a deep knowledge of the operation processes. You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment. You will have experience in a similar role in Continuous Improvement. Your ability to influence through change, while using data to drive decisions, will ensure your success in this role. Key job responsibilities … Manage the UFG store improvement plan to focus on best customer experience at the lowest cost - Develop a culture of continuous improvement and lean thinking - Contribute to and facilitate Kaizen activities - Help drive the implementation of Lean Standard Work and SOPs - Train and support all levels in Kaizen activities - Disseminate Lean Standard Work principles across teams - Support and More ❯

as a single point of contact for our new and existing customers, seeing each request through from initial enquiry to completion. The Account Executive is responsible for providing excellent customer service, communication and coordination. Building strong customer relationships and going above and beyond stakeholder expectations. Hours: Monday to Friday, 8.30am to 5pm or 9am to 5:30pm Hybrid … working after 3 month probation has been successfully completed. 3 Days onsite and 2 days work from home (Salary may be negotiable depending on experience) Key Responsibilities Work as part of the wider client services team to ensure all customers receive the best possible customer experience Assisting the sales team by highlighting new opportunities Communicate with customers … face meetings as and when required Ensure scheduled reports and tasks are completed in full and on time Take direction from Senior Account Managers and Account Managers to support customer and team objectives. Prioritise workload ensuring all requests are dealt with and completed on time Provide keen attention to detail when processing orders and communicating customer requests to More ❯

Position Summary The Solutions Architect - Network role is to ensure and enhance a culture of solution and design excellence to create award winning customer solutions across our technical practices. The Solutions Architect - Network will serve along with a small team as solution/technical advisor for Claranet’s solutions, providing guidance and support on technology solutions that meet their … business objective and ensures superior customer experience. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. The Solutions Architect - Network will serve as a technical advisor for Claranet’s solutions. Objectives and Key Results To create increased win probability in customer opportunities through the ability … To ensure that Network products and services are designed to the leading market standards, using where possible, repeatable designs. To serve as the Solutions Architect - Network aligned to agreed customer opportunities where hybrid solutions are required and provide guidance and support on technology solutions that meet the clients' business objectives. To develop and maintain relationships with key stakeholders of More ❯

Subject Matter Expert - SME, RBS Returns Reduction About strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution … the problems identified with the products. The team's primary role is to identify root cause, eliminate the defect and implement solutions to fix the issue permanently, thereby improving customer experience. The tasks handled by this group have a direct impact on customer buying decisions and online user experience About the Role As a Subject Matter Expert … on project deliverables - Use Tableau and SQL to create dashboards by task, analyze opportunities, identify patterns and implement proactive solutions BASIC QUALIFICATIONS - 2+ years of program or project management experience - Knowledge of Microsoft Office products and applications - Experience handling projects using six sigma or Lean processes - Experience using data to influence business decisions - Experience interpreting data More ❯

members as you grow. ️ Connect with customers-online or occasionally in person-to better understand their goals and recommend Fleet solutions that fit. Collaborate with Solutions Consultants to understand customer needs and technical requirements, and help remove blockers to deliver value. Use available tools and guidance to analyze prospect needs and identify helpful trends or signals. Represent Fleet at … events, on social media, and in conversations with prospects to build awareness and trust. Build and maintain relationships with customers, partnering with Customer Success to spot opportunities for expansion. Follow processes to qualify and progress opportunities to best help prospects solve problems. ️ Use Salesforce and other tools to track your work, organize your pipeline, and support team visibility. Share … customer feedback with Product, Design, and Engineering teams to help improve our product. Partner with Marketing to support campaigns and outreach efforts aimed at growing pipeline and hitting goals. Contribute to ongoing improvements in our playbooks, handbook, and sales processes. If most of these qualities sound like you, we would love to chat and see if we're a More ❯

from multiple sources to develop strategic oversight and articulate the impact on future network, asset and service development requirements Guide your team in obtaining intelligence for this analysis through customer insights, stakeholder aspirations, current and future third-party development pressures and network performance data in conjunction with identifying and understanding our asset needs, safety commitments and risks. Ensure plans … targets. Lead, directly and indirectly, the ongoing engagement with internal and external stakeholders in needs identification and forward planning processes, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region. Act as ambassador to ensure the Region's network requirements are considered and reflected in the development of … Roads Investment Strategy for Strategic Network Studies (which may develop into major scheme interventions), Route Optimisation Packages, and Improving Network Performance & Safety Regional Small Scheme Packages. About you. Extensive experience of creating strategies and developing business and operational plans Strong commercial and financial acumen Excellent stakeholder management and communication skills Knowledge of relevant legislative and regulatory frameworks About us. More ❯

Identyfikator pracy: Amazon UK Services Ltd. Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of … us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Area Manager. The Reliability Maintenance Engineering Area Manager is the line manager for a team of … level projects as assigned by the manager. • Be prepared to work on shift to maintain a strong connection to the team and daily work. PODSTAWOWE KWALIFIKACJE • Significant practical engineering experience including a supervisory role managing people. • A Bachelor's degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience. • Multi skilled in both More ❯

to help expand its Inventory Optimization Program (IOP) . Objective of the Program is to eliminate defects leading to inventory available in our FCs but not available for the customer to buy. We understand root cause for these defects and fix/eliminate the defects , thereby increase their availability and sales by enhancing customer experience. Our end customers … are the Buying customer and Selling partner. We work hard to reduce the buying customer's product non-availability and to improve the profitability of our selling partners. As the Senior Program Manager, you will own the expansion of IOP program to all defect reasons across WW and driving Defect elimination. The job involves end to end business … milestones, process changes, escalations, etc. Takes up a business problems which are not well defined. Delivers independently with limited leadership direction. Generally works within a VP org. Influences large customer segments, technology decisions, external entity interaction, etc. Actively mentors and develops others. Owns a large program. Manages the lifecycle of complex initiatives. Unblocks teams & increases the speed of delivery. More ❯

youll take ownership of third-party marketplace activity, managing platforms such as Amazon, eBay, Wayfair, B&Q, and The Range. Youll ensure listings are optimized, pricing is competitive, and customer experience remains consistently strong. If you thrive in a fast-paced environment and enjoy using data to drive growth, this role offers real opportunity. What youll be doing … major online marketplaces Uploading new products, optimizing content, pricing, and visuals Monitoring sales performance, ROI, and campaign results Working cross-functionally to manage stock availability and order flow Handling customer feedback and ensuring service levels are met Supporting marketing campaigns, promotions, and A/B testing Staying up to date with marketplace policies and compliance needs What were looking … for: Previous experience managing online marketplaces (Amazon, eBay etc.) Strong knowledge of ecommerce platforms and digital best practices Proficient with Excel and familiar with CMS and channel management tools Detail-oriented and highly organised with excellent communication skills Understanding of ecommerce SEO and digital marketing principles Experience in the kitchen, bathroom or home improvement space is a bonus More ❯

take ownership of third-party marketplace activity, managing platforms such as Amazon, eBay, Wayfair, B&Q, and The Range. You’ll ensure listings are optimized, pricing is competitive, and customer experience remains consistently strong. If you thrive in a fast-paced environment and enjoy using data to drive growth, this role offers real opportunity. What you’ll be … major online marketplaces Uploading new products, optimizing content, pricing, and visuals Monitoring sales performance, ROI, and campaign results Working cross-functionally to manage stock availability and order flow Handling customer feedback and ensuring service levels are met Supporting marketing campaigns, promotions, and A/B testing Staying up to date with marketplace policies and compliance needs What we’re … looking for: Previous experience managing online marketplaces (Amazon, eBay etc.) Strong knowledge of ecommerce platforms and digital best practices Proficient with Excel and familiar with CMS and channel management tools Detail-oriented and highly organised with excellent communication skills Understanding of ecommerce SEO and digital marketing principles Experience in the kitchen, bathroom or home improvement space is a More ❯

and we're looking for an Associate Product Manager to help transform the way our customers interact with their parcel journeys. Reporting into the Principal Product Manager for the Customer & Client pillar, you'll help build connected, self-serve experiences that reduce friction and enhance engagement across our app - from managing delivery preferences to world class support tools like … BAs, Architects, Engineers, and Service colleagues to drive delivery, maximise value and remove blockers. Influence the direction of the product through data-driven decision making and insight from key customer and business feedback. Work with internal teams to evaluate product performance and ensure alignment with strategic OKRs. Evaluate product investment opportunities, monitor ROI, and support risk management across the … right balance of technical debt, enhancements, and new feature delivery. Still interested? Great news! We are looking for: Solid understanding of the software product lifecycle and agile delivery methodologies. Experience working within fast-paced product or technology teams. Strong commercial awareness with the ability to connect technical detail to business value. Background in digital products, customer-facing services More ❯

lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. If you're a hands-on leader who thrives on turning complexity into clarity-and performance into progress-this is the role for you. The … Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure More ❯

hardworking and reliable apprentice with excellent IT skills to join our team at Calder Grove, Wakefield, supporting our customers in using our bespoke software products and providing an excellent customer experience. All whilst working towards an Advanced Level 3 Business qualification. Role We are a growing EdTech company specialising in providing HR services and software to schools and Multi … Academy Trusts. Based in Calder Grove, Wakefield, we are looking for an apprentice to join the team, supporting our customers in using the software products and providing an excellent customer experience. This is a great opportunity to not only work towards a Business Admin qualification but join a fast-growing (and fab!) team with bags of career development for … software platforms using a variety of methods, including using Excel spreadsheets, Outlook, MS Teams, our internal software and using the telephone Undertake project-based work relating to improving the customer experience and helping to identify gaps in our service Provide support for our customers on all of our products re: software issues and operational support Logging all helpdesk More ❯