26 to 35 of 35 ITIL Jobs in Yorkshire

integrations at go-live Transitioned complex IT landscapes into live service Public sector/Higher Education exposure desirable Strong business continuity & service transition knowledge (ITIL awareness) Confident working with executive stakeholders ...

valid UK passport Education/Qualifications: HNC/HND, BTS, or equivalent vocational qualification in IT, Networking, or Electronics, alternatively - demonstrable equivalent experience. ITIL Foundation certification strongly preferred, Relevant vendor or industry certifications (e.g. CompTIA, Microsoft) desirable. Equivalent practical experience supported by relevant industry certifications. Desirable qualifications: AWS Certified Cloud … approach to technical work. Flexible team player capable of working within mobile technical teams and with third-party suppliers. Process & Governance Working knowledge of ITIL-based incident, problem, and change management. Basic understanding of security standards and best practices. Desired Experience/Skills: Experience within the tolling, transport, or roadside ...

Service Manager - ITIL/ITSM - hybrid - £60K Hybrid - 1 day a week in office - Manchester/Huddersfield Are you a proactive IT Service Manager who wants to lead technology service operations and ensure consistent, reliable performance across systems and platforms? In this role, you'll take ownership of incident management … Compliance to support audit readiness (ISO 27001/SOC 2). What you'll need: 5+ years' experience in IT service management, ITSM, ITIL, including awareness of Devops/Strong understanding of ITIL practices and service governance. Hands-on experience with cyber security and risk management. Familiarity with tools such ...

drive decisions. Experience supporting or partnering with Service Delivery Managers in operational contexts. Excellent communication and facilitation skills, especially with senior stakeholders. Familiarity with ITIL or other service management frameworks. Proficiency with service design and analysis tools such as Miro, Visio, or similar. Understanding of digital service delivery and agile … Clear communicator comfortable engaging stakeholders and facilitating workshops. Detail‐oriented documenter who maintains accurate service catalogues and process artefacts. Adaptable team player familiar with ITIL, digital service delivery, and agile environments. Why Join Us? We’re a purpose‐driven organisation committed to creating positive impact and championing inclusion. ...

field of ICT Technical Design and Support Achieve End User Computing related certification within an agreed time Desirable Information Technology Infrastructure Library (ITIL) 4 Foundation Post graduate qualification in a relevant subject Microsoft qualifications such as MD-102 or MS900 Experience Essential Recent hands on, IT technical experience of industry ...

improvements and identifying cost-saving opportunities across your assigned business areas. Responsibilities Manage IT services for assigned business areas and vendors in line with ITIL best practice. Lead service design and transition activities, maintaining the IT service portfolio and reviewing service impact assessments. Monitor and manage day-to-day vendor … ensuring business impact is understood and communicated. Interested? Here's what you'll need to be successful Degree-level education or equivalent experience, with ITIL v3 or ITIL 4 Foundation certification desirable. Significant experience in IT roles, including several years in service delivery or service management positions. Strong knowledge ...

Methodology Knowledge: Proficient in project planning techniques such as PRINCE2, ideally at an enterprise level. Communication Skills: Excellent ability to present complex information clearly. ITIL Foundation Certificate: Holder of ITIL Foundation or comparable experience in IT Service Management. organisational Skills: Strong skills in managing multiple priorities effectively. Desirable Qualifications: Degree ...

dealing with escalations. In addition to the above, you will need to have good knowledge of service desk and working in an ITIL compliant environment (ITIL Qualified). This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. Key Skills required … Proven experience as a Service Operations Manager, Supplier Manager or Service Desk Operations Manager. Experienced with incident and problem processes. ITIL qualified Good knowledge of Service Desk Excellent track record of managing suppliers in reaching successful outcomes. Self-starter with a proactive attitude This is a great opportunity to join ...

backup best practice. Support and deliver workload migrations, including transitions to Azure. Maintain clear documentation, technical standards, and operational procedures. Ensure compliance with ITIL, ISO, SOC 2, and GDPR frameworks. Collaborate with technical teams and stakeholders to drive continual service improvement. Skills & Experience Core Technical Skills Strong experience with … services and cloud migration processes Security & Operations Proven incident management and troubleshooting capability Strong focus on uptime, service continuity, and risk reduction Knowledge of ITIL, compliance frameworks, and best-practice controls ...

limited to: Create and govern the architectural roadmap for ITSM and SIAM capabilities Lead high-level service and solution architecture, ensuring alignment with ITIL best practice Design scalable, integrated service management solutions and maintain key architectural artefacts Work closely with major suppliers (e.g., telco and managed service providers) to ensure … assessments Working closely with major third-party suppliers Presenting technical designs and influencing stakeholders up to director level Ideal for someone experienced in SIAM, ITIL, and multi-supplier ecosystems with strong communication and governance skills. If interested in the role, please apply now for immediate consideration! Guidant, Carbon60, Lorien ...