26 to 50 of 75 ITIL Jobs in Yorkshire

delivery of desktop services across multiple sites. Service Improvement Identify opportunities to improve service delivery and ways of working. Support the adoption of ITIL best practice. Technical Environment Microsoft Windows Active Directory Microsoft Exchange Citrix TCP/IP Networking Remote Access Technologies Backup & Recovery Solutions Endpoint Security & Antivirus Desktop, Laptop ...

least 5 years of experience in managing large scale IT maintenance-related projects or in an existing service management function Significant experience with ITIL framework. ITIL v4 Foundation or higher would be beneficial. Project management experience. Prince2 or Agile Foundation would be beneficial. Experience in c-suite level stakeholder management … outcomes for your customers Provide detailed analysis based on Service Reporting to identify ticket patterns and any changes to service Oversee and execute core ITIL processes for your customers (Major Incident Management, Problem Management, Change Management) Maintain and lead IT service reviews with customers and internal stakeholders Continually review ...

Experience with automation and Infrastructure as Code tools. Excellent communication, problem‐solving, and leadership skills. Relevant degree or equivalent experience; industry certifications highly desirable. ITIL 4 Foundation. We encourage early applications, as we may close this advert once we have identified the right candidate. #J-18808-Ljbffr ...

Experience with automation and Infrastructure as Code tools. Excellent communication, problem-solving, and leadership skills. Relevant degree or equivalent experience; industry certifications highly desirable. ITIL 4 Foundation. If you're ready to take on a pivotal technical leadership role and help shape the future of our infrastructure, we'd love ...

Clearance held or eligible for SC It would be beneficial if the candidate has at least one IT related Certification such as Prince2, ITIL, MS Foundation certifications, AWS certifications, APM Project Management Practitioner Qualification etc. Understanding of common IT delivery frameworks and methodologies Additional InformationNetcompany AcademyThrough our Netcompany Academy ...

Java, Python, NodeJS, or C# Strong hands-on Azure experience Experience with infrastructure-as-code technologies such as Terraform Solid understanding of ITIL practices Experience supporting and operating production systems within an on-call environment, including incident triage, technical investigation, remediation and post-incident review. Experience implementing and deploying production ...

supporting service transition, operational readiness or go-live activities. Strong documentation skills including runbooks, support models, RACI matrices and operational readiness reviews. Knowledge of ITIL processes including Incident, Change and Problem Management. Experience working with technical, operational and third-party stakeholders. Strong requirements gathering and stakeholder facilitation skills. Experience working ...

service levels Strong communication and stakeholder management skills A calm, organised approach to resolving problems and improving processes Experience in a regulated environment and ITIL knowledge would be helpful. What's in it for you? Hybrid working 33 days annual leave, including bank holidays, increasing with service An additional ...

dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent analytical skills with a methodical, evidence-based approach ...

Workato, MuleSoft, REST APIs, or webhooks. Background working within professional services or other regulated environments. Experience consolidating and modernising complex technology estates. Familiarity with ITIL or similar service management frameworks, including SLA and KPI reporting. Experience managing software licensing, renewals, and vendor relationships. Relevant certifications such as Microsoft, Azure, Workday … Atlassian, ITIL, or project management qualifications. Experience using scripting or low-code automation to improve operational efficiency. Previous experience supporting a rapidly growing organisation across multiple regions or time zones. What’s in it for you? Competitive salary + Bonus 25 days annual leave + buy 5 days Access ...

first-line user support with second-line technical and infrastructure support, ensuring incidents and service requests are handled effectively in line with agreed SLAs, ITIL practices and global IT standards. Key Responsibilities Ensure effective delivery of IT Infra Run services across the EMEA North Cluster, including Service Desk, Site Support … support, covering both user-focused and infrastructure-focused issues. Ensure incidents and service requests are progressed within agreed SLAs and operational targets. Follow ITIL processes and ITSM guidance, maintaining alignment with global IT standards. Act as a technical escalation point and expedite issues to specialist teams where required. Maintain clear ...

Demonstrable track record delivering infrastructure projects and transformation programmes Experience managing third-party suppliers and multi-vendor environments Strong stakeholder management and communication skills ITIL service management experience preferred The successful Network & Infrastructure Service Manager will be technically credible, and comfortable operating in complex environments undergoing change. ...

influencing skills. Strong commercial and customer-focused mindset. Preferred Experience SAP S/4HANA Public Cloud experience. SAP Business Technology Platform (BTP) experience. ITIL Foundation or higher certification. Experience working within global system integrators or consulting organisations. Knowledge of SAP Cloud ALM, SAP Solution Manager and SAP for Me. Experience ...

operational improvement. You’ll need: Proven experience leading 24/7 IT Operations, NOC or Command Centre environments Strong Major Incident Management experience ITIL 4 knowledge Experience with ServiceNow or similar ITSM platforms Strong supplier and stakeholder management skills Experience with monitoring/observability tools Confidence making high-pressure operational ...

corporate environment is essential. Knowledge and experience of Service Management methodology, process and tooling (including ServiceNow) across the Service Value Chain in line with ITIL/industry best practice. Work without supervision, and provide technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives. ...

remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft … lead and contribute to technical design documentation including functional specs and service handover materials. Understanding of Incident, Problem and Change Management within the ITIL framework. Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines. Demonstrated mentoring and technical coaching skills. Eligibility to obtain and maintain ...

Architecture and Information Management. Key requirements: Strong experience developing IT technical and solution architectures Experience producing enterprise/solution architecture documentation Strong knowledge of ITIL and IT service management Experience supporting IT infrastructure and end users Strong problem-solving and technical analysis skills Ability to work with stakeholders ...

complex projects, lead design governance, and embed automation to deliver secure, scalable services. You will mentor engineers, produce technical documentation, and ensure alignment with ITIL v4 service management while maintaining strong stakeholder communication. #J-18808-Ljbffr ...

supporting Linux operating systems, including RHEL and Debian, within enterprise scale environments. Significant experience of working within Service and Delivery Management frameworks, including ITIL practices such as Incident, Problem and Change Management, alongside Agile delivery methodologies. Significant experience of leading, coaching and developing engineers and technical teams, providing technical direction ...

before launch What You’ll Bring: Proven experience managing critical (S1–S3) incidents with a strong track record of resolution leadership. Strong understanding of ITIL practices, including incident, problem, and change management. Ability to lead cross‐functional and vendor teams during high‐pressure events. Experience with incident data analysis ...

management experience Strong negotiation, commercial and stakeholder management skills Proven delivery of procurement savings and commercial benefits MCIPS qualification Experience with Lean Six Sigma, ITIL, PRINCE2 or S2P platforms would be advantageous This is an excellent opportunity to take ownership of a major technology category and make a tangible impact ...

management experience Strong negotiation, commercial and stakeholder management skills Proven delivery of procurement savings and commercial benefits MCIPS qualification Experience with Lean Six Sigma, ITIL, PRINCE2 or S2P platforms would be advantageous. This is an excellent opportunity to take ownership of a major technology category and make a tangible impact ...

technology services across critical windows including nights and weekends. The role requires proven 24/7 operations leadership, strong incident management, and a deep ITIL 4 background. #J-18808-Ljbffr ...

overnights, weekends and peak trading periods. You will own incident management, major incidents, monitoring, and stakeholder communications, while driving continual improvement and alignment with ITIL 4 practices. #J-18808-Ljbffr ...

consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist ...