51 to 75 of 75 ITIL Jobs in Yorkshire

major live events. Required Experience & Qualifications Proven experience managing critical (S1-S3) incidents with a strong track record of resolution leadership. Strong understanding of ITIL practices, including incident, problem, and change management. Ability to lead cross-functional and vendor teams during high-pressure events. Experience with incident data analysis ...

Enjoy working collaboratively as part of a team and be passionate about delivering excellent service and outcomes for users across the organisation. Understanding of ITIL principles and experience working within structured Incident, Problem, Change and Service Request management processes. About Us In return for your commitment, we will offer ...

maintaining customer satisfaction. You will chair CAB, report KPIs, manage major incidents end-to-end, and push for continual process improvements. Applicants should have ITIL Foundation certification and proven experience in an ITSM environment. #J-18808-Ljbffr ...

Infrastructure team, focusing on operational excellence rather than project work. You will administer enterprise firewalls and security controls, implement improvements and work within an ITIL-aligned change-management framework. #J-18808-Ljbffr ...

firewalls and micro-segmentation platforms, carrying out firewall rule reviews, implementing security improvements, and managing network patching and vulnerability remediation activities Working within an ITIL-aligned change management framework, you'll raise, document and implement network changes, ensuring they are thoroughly tested, validated and fully documented You'll also provide ...

improvements across ticket handling, incident resolution and service reporting. Working with global stakeholders, you will shape service delivery, mentor staff and implement best-practice ITIL processes to support our clients and internal teams. #J-18808-Ljbffr ...

technologies (Azure, AWS, GCP) Windows Server and Linux platforms Storage and backup technologies Enterprise networking concepts Infrastructure monitoring and operational tooling Service management principles (ITIL) Project management methodologies (Waterfall, Agile, Hybrid) RAID management and governance reporting Financial and resource management Qualifications Essential Degree or equivalent practical experience in Information Technology … Engineering, or a related discipline. Project Management qualification such as: PRINCE2 Practitioner PMP Agile Practitioner MSP Desirable VMware Certified Professional (VCP) ITIL Foundation or higher Cloud certifications (Azure, AWS, GCP) SAFe or Agile certifications Leadership Capabilities Drives delivery excellence through effective planning and execution. Creates clarity in complex and fast ...

social care system migrations (TPP SystmOne, System C Liquidlogic LAS or similar local government apps). You will support, maintain and enhance services, follow ITIL processes and collaborate across teams to optimise system availability. The ideal candidate will deliver expert advice, implement preventative measures and supervise #J-18808-Ljbffr ...

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the ...

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

Excellent understanding of IT Service Management (ITSM) principles and experience working withan ITSM platform/tools such asFreshService, ServiceNow, Jira Service Management, or equivalent ITIL Foundation (minimum),ITIL Practitioner/Intermediate/Managing Professional Demonstrated experience managing Incident Management, Problem Management, Change Managementand Service Level Management Knowledge of IT infrastructure ...

looking for Leading an Application Support, Software Support or Technical Support team. Managing major incidents, escalations and service recovery activities. Working within an ITIL-aligned support environment. Incident, Problem and Change Management expertise. Service management platforms such as Jira, ServiceNow or similar. Strong stakeholder management and communication skills. Experience coaching … developing team members. Healthcare software or health technology environments. SaaS and cloud-hosted solutions. ITIL Foundation certification or higher. Understanding of NHS or other regulated healthcare environments. Monitoring and observability tools. We offer an environment where people are empowered to grow, learn and contribute to meaningful work. You'll join ...

performance reviews, coaching and manage underperformance. Produce service reports, analyse trends and implement improvements. Manage customer escalations, service reviews and key client relationships. Champion ITIL processes, including Incident, Problem and Change Management. Improve ticket management, workflows, documentation and operational efficiency. What We're Looking For Proven Service Desk Management experience … management, leadership and performance management skills. Technical background to at least 2nd Line level, ideally across Microsoft 365 and IT Infrastructure. Strong understanding of ITIL, SLAs, Incident and Problem Management. Experience with ConnectWise, Autotask, ServiceNow or similar ITSM/PSA platforms. Confident managing demanding customers, escalations and high-priority incidents. ...

during service outages Drive service restoration within agreed targets Chair incident and crisis management calls Conduct post-incident reviews and root cause analysis Manage ITIL Incident, problem, change and service transition processes Support disaster recovery and business continuity planning and testing Provide executive-level incident reporting Monitor supplier performance against … platforms Experience leading technical recovery activities and supplier engagement Knowledge of disaster recovery, business continuity and operational resilience Excellent stakeholder management and communication skills ITIL-based service management experience Ability to perform effectively in high-pressure situations Desirable ITIL certification ISO 22301 and/or ISO 27001 knowledge Experience with ...

Support budgeting and forecasting Work with Finance and Procurement around purchase orders, invoices and renewals Support asset management across multiple sites Work within an ITIL/ITSM environment Contribute to wider IT transformation and infrastructure projects Skills & Experience We're interested in candidates with experience across: IT Asset Management, ITAM … Supplier Management, Vendor Management, Contract Management, Software Licensing, Licence Management, Microsoft Licensing, Microsoft 365, SaaS Management, Cloud Licensing, Hardware Lifecycle Management, CMDB, ServiceNow, ITSM, ITIL, Asset Discovery, Asset Inventory, Asset Tracking, Software Audits, Compliance, Supplier Negotiation, Contract Renewals, Procurement, Budget Management, Cost Optimisation, Reporting and Governance. Experience with tools such ...

diagnostic skills. Good knowledge of Windows 11, Microsoft 365, computer hardware, and basic networking. Experience using Service Desk/ticketing systems and working within ITIL-based environments. Strong communication and customer service skills. Ability to work independently across multiple locations. Full UK driving licence and willingness to travel. Desirable Experience … warehouse, or operational technology environments. Exposure to SAP, warehouse scanning devices, industrial printers, or mobile computing equipment. Relevant IT qualifications or certifications (Microsoft, CompTIA, ITIL, etc.). Ideal for: An IT Support Engineer looking for a varied hands-on role supporting both office users and operational technology in a manufacturing ...

ServiceNow. Provide hands-and-eyes support for infrastructure teams, projects and third-party suppliers. Escalate complex network, infrastructure, application and security issues appropriately. Follow ITIL, security, change-control and site safety procedures. What We're Looking For Experience in IT Support, IT Proximity, Field Engineering or Site Support. Strong hardware … ServiceNow is advantageous. Strong communication, organisation and customer-service skills. Full UK driving licence and access to a vehicle. Desirable IT, Microsoft, CompTIA or ITIL qualification/certification. Experience with SAP/RF devices, warehouse scanners, industrial printers, touchscreens or vehicle-mounted equipment. Experience supporting industrial/operational IT environments. ...

Cprime is anAI-first, human-centeredpartner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking. Founded in 2003 and headquartered in the US, our clients ...

will ensure SLA adherence, collaborate with the Service Desk and delivery teams, and drive continual service improvement across client engagements. You will manage major ITIL processes, conduct service reviews, and act as the main point of contact for project transitions. #J-18808-Ljbffr ...

responsibilities Lead the design, implementation and continuous improvement of risk, resilience and assurance processes across IT Services, applying IT service management good practice (e.g. ITIL) so that governance, risk and resilience disciplines are embedded in how IT Services designs, delivers and operates its services Provide expert second line assurance … including business continuity and disaster recovery Application/interview Practical experience of IT/digital service operations and delivery, and applying relevant frameworks (e.g. ITIL) to embed governance, risk and resilience disciplines Application/interview Experience establishing and embedding governance, risk and resilience frameworks within a complex organisation Application/ ...

system/process experience, ideally with Autodesk, Asta PowerProject and Salesforce experience. You will be proficient in MS Office, SharePoint, and have knowledge of ITIL and IT Best Practice. To be successful in this role you will be an effective communicator at all levels with the ability to develop excellent … system/process experience, ideally with Autodesk, Asta PowerProject and Salesforce experience. You will be proficient in MS Office, SharePoint, and have knowledge of ITIL and IT Best Practice, and have experience with Microsoft Power Automate for workflow and process automation. WHAT WE OFFER Competitive salary & bonus Flexible working- this ...

GRADUATE IT SYSTEMS SUPPORT x2 - LOGISTICS - ITIL, LINUX, SQL - WMS, WCS Client: Global provider of integrated intralogistics systems, market leading cutting-edge automated warehouse logistics systems: WMS/WCS for some of the largest complex enterprise scale organisations internationally. You are: A Computer Science Graduate (*with own car*) & demonstrable commercial … experience of: IT Systems Support - ITIL, Linux, SQL, WMS, WCS Intralogistics - Automation, Operational, Process Incident Management & Operational support experience Key Stakeholder, Client Engagement The Opportunity Exciting opportunity to join and grow and develop with market leading global player, with a strong culture that is scaling significantly and rewards achievers Shortlisting ...

Change Management, upgrade projects, and liaise with suppliers across an IT Application Estate. Proficiency in Autodesk, Asta PowerProject, Salesforce, MS Office, and SharePoint, plus ITIL knowledge, is essential. Flexible hybrid role with two days in Leeds and strong documentation skills expected. #J-18808-Ljbffr ...

service operations environment. Knowlegde pf specialisms associated with the role, including: Server, Storage and Email, 3rd line & Workspace, Security, Datacentre & Midrange Knowledge of the ITIL framework and the ability to work within it. Key responsibilities: Where required by a line manager, implement, improve, maintain and support infrastructure and systems … user support to meet and/or exceed agreed service levels. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with ...

GRADUATE IT SYSTEMS SUPPORT x2 - LOGISTICS - ITIL, LINUX, SQL - WMS, WCS Client: Global provider of integrated intralogistics systems, market leading cutting-edge automated warehouse logistics systems: WMS/WCS for some of the largest complex enterprise scale organisations internationally. You are: A Computer Science Graduate ( with own car ) & demonstrable commercial ...