Focal Network Engineer
- Hiring Organisation
- Roc Technologies
- Location
- Leeds, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
Engineer to act as the dedicated technical lead for a strategic Higher Education customer. This customer-facing role combines enterprise networking expertise, technical leadership, service ownership, and consultancy. You will be the primary technical point of contact, providing guidance across operational support, network transformation projects, and strategic planning. … existing network estate. Key Responsibilities Act as the trusted technical advisor and primary escalation point for a major customer. Lead technical discussions, workshops, service reviews, and governance meetings. Oversee network operations, service performance, resilience, and security. Manage complex technical escalations and coordinate resolution activities. Drive service improvement ...