2nd Line Support Jobs in the North of England

15 2nd Line Support Jobs in the North of England

2nd Line IT Support (MSP)

Warrington, Cheshire, United Kingdom
Ernest Gordon Recruitment Limited
2nd Line IT Support (MSP ) Warrington £25,000 to £30,000 + Training + Company Benefits + Progression Are you a 2nd Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established … ever-growing and highly passionate company looking to help provide IT Solutions for high-end businesses? On offer is a great opportunity for a 2nd line IT Support Engineer to elevate their career and work within a dynamic team of 3 which is currently growing … Dealing with calls and communicating with high-end clients throughout the week. Dealing with the latest technology and developing their careers from 1st/2nd line to 3rd line engineers. This role would suit someone with background in IT Support. Understanding of Networks and Microsoft more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Benefits, Training, Progression
Posted:

2nd Line IT Support (MSP)

Wigan, Greater Manchester, North West, United Kingdom
Ernest Gordon Recruitment
2nd Line IT Support ( MSP ) Wigan £25,000 to £30,000 + Training + Company Benefits + Progression Are you a 2nd Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established … company looking to help provide IT Solutions across different sectors in the Education and Medical industry? On offer is a great opportunity for a 2nd line IT Support Engineer to elevate their career and work within a dynamic team of 20. Covering a North West … someone with ample background in IT Support. Understanding of Networks and Microsoft office. Good communication skills and good knowledge of IT Support 2nd Line and above. The Role: Contributing to installations of technology for different sectors Maintaining and helping builds Covering the Northwest patch interacting more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Support Engineer

Northwich, Cheshire West and Chester, Cheshire, United Kingdom
Hybrid / WFH Options
Ingram Micro
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in … and thrive in an innovative environment, this is your chance to make a significant impact on both our clients and our company. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing issues related … regular progress updates to customers To set you up for success we are looking for the following skills and experience Proven experience as a 2nd Line Support Engineer or similar role in an IT environment. Knowledge of Cisco networking equipment and systems would be advantageous more »
Employment Type: Permanent
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2nd Line Support Engineer

Wilmslow, Cheshire, United Kingdom
The Citation Group
IT Service Desk - 2nd Line Support Analyst Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point … incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT … Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely more »
Employment Type: Permanent
Salary: £28000/annum
Posted:

2nd Line Technical Support

Middlesbrough, North Yorkshire, United Kingdom
Ada Meher
2nd Line Technical Support | £30,000 | Middlesbrough | On-site My client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a … such as telephone or ticketing systems. Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. … Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

2nd Line IT Support

Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Hybrid / WFH Options
Principal IT
2nd Line IT Support - Hull - £28,000 to £30,000 Principal IT are working exclusively with a company based in Hull that are recruiting for a 2nd Line IT Support Technician. They work closely with public sector companies across the … their Cyber Essentials Plus Accreditation so keeping this is key, you will also carry out audits on IT Systems. Experience Required: 2 years of 2nd/3rd Line IT Support Windows 10/11 Support experience including WDS Remote Desktop Support … Hybrid working 2/3 days a week from home (after probation) How to Apply If you are interested in hearing more about this 2nd Line IT Support position or interested in applying for the role please follow the link below or contact Principal IT more »
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted:

1st / 2nd Line IT Support Engineer

Whitehaven, Cumbria, United Kingdom
Hybrid / WFH Options
In Technology Group
Job Title: 1st/2nd Line IT Support Engineer Location: Whitehaven Structure: Hybrid (1 day WFH) Salary: up to £33,000 DOE We're seeking a talented IT Support Engineer to play a pivotal role in providing technical assistance to a varied range … initiatives 23 Days Annual Leave plus Bank Holidays (rise by 1 day per year up to max 25 days) Roles and Responsibilities: Provide 1st & 2nd Line support via phone, face-to-face and remote solutions for IT-related queries Escalate complex problems to the appropriate … in a fast-paced environment, and enjoy solving technical challenges, we want to hear from you! Keywords: IT Support Engineer, 1st/2nd Line, Technical Support Engineer, IT Technician, IT Analyst, MSP Engineer In Technology Group Ltd is acting as an Employment Agency more »
Employment Type: Permanent
Salary: £26000 - £33000/annum Fantastic Benefits Package
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2nd Line Support Engineer

Cheshire, North West, United Kingdom
Senitor Associates Limited
2nd Line Support Engineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2nd Line Support Engineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and … collaborating with the team. To conduct site inspections and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To give customers excellent customer more »
Employment Type: Permanent
Salary: £24,000
Posted:

2nd Line Support Engineer

Bolton, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Be Technology
My client is a well-established MSP, and they are looking for a strong 2nd Line IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology … be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support … Backup Solutions ** 3 Years of IT Support (MSP experience is a bonus) ** Must have a clean driving license + car Job title: 2nd Line IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are a team more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Senior Second Line Support Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
Understanding Recruitment NFP
Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone … with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the … Senior 2nd Line Engineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities more »
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2nd Line Service Support Analyst

Ormskirk, Lancashire, North West, United Kingdom
GPW Recruitment
We are looking for a 2nd Line Service Support Analyst to work on a permanent basis near Ormskirk/Hybrid. The role is working for a global manufacturing company. Salary is c£28-30,000 per annum plus 25 days' holiday and bank holidays, pension … Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If the 2nd Line Service Support Analyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Network Support Engineer

Leeds, England, United Kingdom
Hybrid / WFH Options
WhiteSpider
Job Title: 2 nd Line Network Support Engineer Employment Type: Full-time, Permanent Location: Leeds LS11 9YJ: reliably commute or plan to relocate before starting work (preferred) - Hybrid working available with a minimum of 2 days working in the office Salary: £35,000 - £50,000 (Based … defined solutions to enterprises across the world. We are looking to grow our Managed Services team and require a full-time 2 nd Line Network Support Engineer. The individual we are looking for will be a highly motivated and skilled team player who has at least … years of network support experience. The role will be interacting with WhiteSpider’s managed services customers and requires the candidate to demonstrate outstanding customer relationship skills. WhiteSpider WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support more »
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2nd Line Support Engineer

Liverpool, Merseyside, North West, United Kingdom
Alisco IT
Adhere to company policies and procedures. Take ownership of tickets from initiation to resolution. Manage SLAs and meet customer expectations. Respond promptly to support requests via email and phone. Provide technical support across our customer base through various channels. Perform both reactive and proactive maintenance tasks. … Contribute to IT projects as needed Here's what we're looking for in candidates: Minimum 2 years of experience in IT support services or consultancy. Proficiency in MDM management, laptops, mobile devices. Familiarity with Anti-Virus Technologies (Eset/Bitdefender). Experience in Microsoft 365 Administration and more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Support Engineer

Edinburgh, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun … pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service … desk space with the ability to support up to the second line. Candidates already in a Managed Services role are perfect, but a candidate who has a background supporting an internal user base with a desire to work in the Managed Services space would also work. The role more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

Second Line Support Technician

Chester, England, United Kingdom
Hybrid / WFH Options
ShortList Recruitment Limited
candidate will ensure the data warehouse is maintained appropriately, scheduled jobs run without error and are delivered within SLA. The role will primarily support the business with SAS, being used as the primary tool for analytics, data mining, data warehousing and production of MI/BI. Previous commercial more »
Posted:
2nd Line Support
the North of England
10th Percentile
£25,400
25th Percentile
£26,750
Median
£30,000
75th Percentile
£33,750
90th Percentile
£34,250