2nd Line Support
- Hiring Organisation
- Network IT
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £38,000 - £42,000 per annum
user experience. You will support a broad technology stack (including M365, AD, InTune, remote management tools, and varied endpoint devices), while helping to drive continuous improvement across the support function.The role includes both remote and in-person support, participation in IT projects, knowledge-base contribution, and maintaining … effectively in a customer-focused environment. Support urgent and time-critical IT tasks where necessary (e.g., VC support for board meetings). Contribute to continuous improvement by identifying recurring issues and supporting the enhancement of support processes. Skills & Experience Required Experience in a 1st/2nd line ...