226 to 250 of 4,033 Continuous Improvement Jobs

looking to hiring an Account & Customer Relationship Manager. You will build strong customer relationships, make sure IT services align with business needs and drive value through service reviews and continuous improvement within an ITSM framework. This suits someone with solid customer-facing or sales experience who enjoys translating service performance into clear outcomes. Key responsibilities: Customer relationship … Service Desk Manager to monitor performance against SLAs and KPIs Escalate service issues and coordinate resolution with internal teams Present performance reports and improvement plans to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis Governance and compliance Work in line with ITIL and ITSM More ❯

looking to hiring an Account & Customer Relationship Manager. You will build strong customer relationships, make sure IT services align with business needs and drive value through service reviews and continuous improvement within an ITSM framework. This suits someone with solid customer-facing or sales experience who enjoys translating service performance into clear outcomes. Key responsibilities: Customer relationship … Service Desk Manager to monitor performance against SLAs and KPIs Escalate service issues and coordinate resolution with internal teams Present performance reports and improvement plans to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis Governance and compliance Work in line with ITIL and ITSM More ❯

of Travel Required: Up to 10% Type of Travel: Continental US The Opportunity : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident management processes. The ideal candidate will work closely with the QA Lead to ensure network incident management practices align with ITIL … management review. Contribute to the optimization of incident management tools and systems. Collaborate with other ITSM process teams to ensure proper integration of incident management with related processes. Support continuous improvement initiatives within the incident management function. Qualifications: Required: TS/SCI with Poly required Bachelor's degree in Computer Science, Information Technology, or equivalent work experience … to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your More ❯

and structure to a system and team under pressure. The essentials are strong leadership, deep product management experience (ideally with SaaS systems), and the ability to drive process improvement and content strategy. Nice-to-haves include, direct Jaggaer experience, and a background in commercial transformation. Qualifications/Memberships - 5+ years' product management experience (ideally SaaS/digital - Jaggaer … in digital systems is beneficial - Experience with regulatory/compliance reporting in SaaS or procurement systems Other Beneficial Points - Ability to define/report on KPIs - Post-launch optimisation & continuous improvement - Comfortable in Agile environments - Experience in process improvement and backlog management - Stakeholder engagement at all levels More ❯

Finance and Operations modules across finance, supply chain, procurement, and administrative functions. This is a key role for someone who thrives on aligning technology with business processes, driving continuous improvement, and enabling data-driven decision-making at all levels of an organisation. What's on offer Generous holiday allowance with buy/sell scheme Flexible hours and … reporting, and support strategic decisions. Leading integration of D365 with ERP/CRM systems to ensure smooth business processes. Championing Lean methodologies (5S, Kaizen, Lean Six Sigma) to drive continuous improvement. Implementing AI tools and digital innovation to increase efficiency. Serving as data guardian, embedding governance practices and monitoring quality. Supporting customer-centric improvements using NPS insights. Upskilling and … operational teams. What we're looking for Essential: Strong technical and functional expertise in Microsoft Dynamics 365 Finance and Administration modules. Proven track record of leading business transformation and continuous improvement initiatives. Strong problem-solving and analytical skills with a data-driven approach. Excellent communication and stakeholder engagement skills. Experience training and developing teams on ERP best More ❯

Finance and Operations modules across finance, supply chain, procurement, and administrative functions. This is a key role for someone who thrives on aligning technology with business processes, driving continuous improvement, and enabling data-driven decision-making at all levels of an organisation. What's on offer Generous holiday allowance with buy/sell scheme Flexible hours and … reporting, and support strategic decisions. Leading integration of D365 with ERP/CRM systems to ensure smooth business processes. Championing Lean methodologies (5S, Kaizen, Lean Six Sigma) to drive continuous improvement. Implementing AI tools and digital innovation to increase efficiency. Serving as data guardian, embedding governance practices and monitoring quality. Supporting customer-centric improvements using NPS insights. Upskilling and … operational teams. What we're looking for Essential: Strong technical and functional expertise in Microsoft Dynamics 365 Finance and Administration modules. Proven track record of leading business transformation and continuous improvement initiatives. Strong problem-solving and analytical skills with a data-driven approach. Excellent communication and stakeholder engagement skills. Experience training and developing teams on ERP best More ❯

seamless execution of Agile practices to deliver high value solutions. This role is pivotal in synchronizing the activities of multiple teams, facilitating communication between stakeholders, managing risks, and driving continuous improvement within the ART. As a senior leader, the RTE provides guidance on Lean Agile principles, oversees program level events, and ensures alignment with organizational goals while … by assisting teams with feature and capability estimation and rolling up to Epics, when required. Coach leaders, teams, and Scrum Masters on Lean Agile principles, fostering a culture of continuous improvement and a growth mindset. Drive relentless improvement within the ART by promoting the use of industry best practices and tools. Act as the primary More ❯

activity is proportionate with the change impacts and plans are incorporated within wider plans Quality Assurance: Ensure that all deliverables meet the required quality standards. Implement best practices and continuous improvement initiatives to enhance programme outcomes. Strategic Alignment: Align programme objectives with organisational goals and strategies. Ensure that programmes contribute to the overall mission and vision of … deadlines; organised and disciplined but able to cope with ambiguity; monitors progress against plans using project management techniques or other recognised methods such as Agile/Waterfall/Hybrid. Continuous improvement: identifies opportunities for continuous improvement; shows demonstrates enthusiasm and willingness. Creates momentum and excitement around initiatives and new approaches. Delivering results: remains calm More ❯

activity is proportionate with the change impacts and plans are incorporated within wider plans Quality Assurance: Ensure that all deliverables meet the required quality standards. Implement best practices and continuous improvement initiatives to enhance programme outcomes. Strategic Alignment: Align programme objectives with organisational goals and strategies. Ensure that programmes contribute to the overall mission and vision of … deadlines; organised and disciplined but able to cope with ambiguity; monitors progress against plans using project management techniques or other recognised methods such as Agile/Waterfall/Hybrid. Continuous improvement : identifies opportunities for continuous improvement; shows demonstrates enthusiasm and willingness. Creates momentum and excitement around initiatives and new approaches. Delivering results: remains calm More ❯

variety of opportunities for our people to be recognised for the job they do every day. With our vision to be Unrivalled in Developing People, we focus on the continuous improvement of our people and our unique approach to coaching and learning which has been designed to support every individual. The Head of Software Development at Kura … cross-functional teams to ensure alignment between business goals and technical execution, balancing quality and delivery speed. Provide technical leadership, mentoring, and code reviews to foster a culture of continuous improvement within the development team. Support the Head of Development in defining and implementing development standards, ensuring they are adopted consistently across the team. Troubleshoot, diagnose, and More ❯

variety of opportunities for our people to be recognised for the job they do every day. With our vision to be Unrivalled in Developing People, we focus on the continuous improvement of our people and our unique approach to coaching and learning which has been designed to support every individual. The Head of Software Development at Kura … cross-functional teams to ensure alignment between business goals and technical execution, balancing quality and delivery speed. Provide technical leadership, mentoring, and code reviews to foster a culture of continuous improvement within the development team. Support the Head of Development in defining and implementing development standards, ensuring they are adopted consistently across the team. Troubleshoot, diagnose, and More ❯

through an Agile Release Train (ART), ensuring smooth and efficient software releases. They act as a servant leader and coach for the ART, optimizing processes, resolving impediments, and fostering continuous improvement. RTEs work closely with various stakeholders, including product management, development teams, and other ART leaders, to align strategy and execution, manage risks, and ensure successful delivery. CGI Federal … of value through the ART, identifying and removing bottlenecks, and ensuring efficient processes Coach and mentor: RTEs coach teams and individuals on Lean-Agile practices, promoting a culture of continuous improvement and collaboration Manage dependencies: They identify and manage dependencies between teams and across the ART, ensuring alignment and coordinated efforts Manage risks and impediments: RTEs proactively … impediments, and dependencies that could impact the ART's progress Communicate and collaborate: They facilitate communication and collaboration between stakeholders, ensuring alignment on strategy, execution, and overall goals Drive continuous improvement: RTEs champion continuous improvement within the ART, utilizing data and feedback to identify areas for optimization Ensure alignment: They work with Product Management More ❯

to ensure the successful execution of division-level programs and projects. A key component of this role is leading the DAG, overseeing their activities, and fostering a culture of continuous improvement. Key Responsibilities: Acquisition Program Management & Integration: Provide program management and integration oversight for large acquisition programs, ensuring alignment with division objectives. Risk Management & Organizational Planning: Develop and implement … Coordination: Oversee task management activities for the division using tools like TMT and Jira to ensure timely completion of deliverables and meet directorate expectations in support of the customer. Continuous Improvement Leadership: Lead the DAG in driving strategic continuous improvement initiatives, enhancing efficiency, and developing process improvement strategies across the division. Who … We're Looking For: A highly motivated and experienced Program Manager with a proven track record of success in leading complex projects and driving continuous improvement. The ideal candidate possesses excellent communication, interpersonal, and problem-solving skills, along with a customer-centric approach. Desired Attributes: Exceptional communication (written and verbal), interpersonal, and cognitive skills. Customer-focused with a proactive More ❯

directly with agile teams to advise and oversee performance against agile values, practices, and processes. As a servant leader, the Scrum Master III monitors team performance, identifies opportunities for continuous improvement, and supports delivery through agile ceremonies, including stand-ups, sprint planning, sprint reviews, and retrospectives. They collaborate with Product Owners, Directors, and Program Managers to ensure … deliver scalable, high-impact digital services that enhance transparency, compliance, and accessibility. Work includes building APIs and web interfaces, implementing Zero Trust security, automating testing and deployments, and enabling continuous improvement through cloud-native and AI-driven solutions. Fearless is seeking a Scrum Master to serve as a senior servant-leader and Agile delivery facilitator for cross … goals of federal customers. As a senior Scrum Master, you will work closely with product owners, technical leads, designers, and stakeholders to remove impediments, improve delivery workflows, and foster continuous improvement in environments subject to security, compliance, and policy constraints. Your Responsibilities in This Role: Lead all Agile ceremonies (daily stand-ups, sprint planning, retrospectives, reviews, backlog More ❯

multi-disciplinary teams that plan, commit, develop, and deploy software products. Key responsibilities include managing multiple Scrum teams, Scrum of Scrums, facilitating SAFe processes, fostering team collaboration, and driving continuous improvement. The position requires strong technical aptitude combined with excellent leadership and communication skills. With competitive compensation and comprehensive benefits, this role offers an exciting opportunity to contribute to … processes for engineering teams Foster communication and collaboration between Agile teams Coach team members and stakeholders in SAFe and Agile practices Remove or escalate impediments to flow and promote continuous improvement Assist in development and maintenance of PI Planning Roadmaps and Program Vision Produce and explain both Agile and program-specific metrics This position is expected to … and EVM Agile Alignment Experience using GitLab or Atlassian Strong technical aptitude and experience leading teams in delivering quality software Experience in coaching teams on Agile practices and facilitating continuous improvement Proficiency in using metrics to assess team performance and drive improvements SAFe Release Train Engineer certification or equivalent Agile certifications (e.g., Certified ScrumMaster (CSM), Certified Agile More ❯

quality and reliability. Oversee the AS9100 certification process and ensure ongoing compliance with AS9100 standards. Conduct regular audits and inspections of the manufacturing process to identify areas for improvement and ensure configuration management. Collaborate with engineering, production, and supply chain teams to address quality issues and implement corrective actions. Analyze quality data and metrics to identify trends and … senior management and other stakeholders. Ensure compliance with all relevant industry standards, regulations, and customer requirements. Develop and maintain documentation related to quality assurance processes and procedures. Participate in continuous improvement initiatives, identifying opportunities to enhance efficiency and reduce costs Ability to obtain and maintain any additional clearances as required. Up to 10% travel may be required. … systems. Ability to work flexible hours as needed to meet production demands. Preferred Additional Skills: Experience with lean manufacturing principles and practices, including Six Sigma, 5S, Kaizen, and other continuous improvement methodologies. Ability to manage and lead projects, including planning, execution, and evaluation, ensuring projects are completed on time and within budget.). Excellent organizational and time More ❯

values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the … shipboard systems. This position oversees the development, execution, and improvement of Quality Management Systems (QMS), manages compliance audits, enforces rigorous inspection protocols, and fosters a culture of continuous improvement and accountability across departments. The successful candidate will collaborate closely with engineering, manufacturing, supply chain, program management, and Navy stakeholders to proactively resolve issues, minimize defects … complete traceability and configuration control. Oversee first article inspections, in-process audits, and final acceptance testing; ensure proper documentation of results and non-conformance management. Promote a culture of continuous improvement through data-driven decision-making, lean initiatives, training programs, and cross-functional engagement. Mentor and train production personnel and quality inspectors on QA procedures, documentation protocols More ❯

objective, data-driven insights to support informed decision-making, highlighting both financial and non-financial implications. Identify risks and contribute to the development of mitigation strategies. Capability Development and Continuous Improvement Drive the ongoing improvement of Business Analysis practices across the organisation. Coach and mentor teams and stakeholders to enhance analytical, design, and problem-solving … negotiating, and managing complex stakeholder relationships. Delivery-Focused - Self-directed and results-driven with proven success in managing change and project delivery. Coaching & Capability Building - Mentors peers and fosters continuous improvement within teams. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance Along with 25 Days Annual Leave plus an Additional Day on us for your More ❯

in alignment with organizational goals and digital transformation initiatives. Own and evolve the roadmap for Power Platform solutions, ensuring scalability, security, and measurable business impact. Lead the development and continuous improvement of automation solutions, with a focus on Power Automate, Power Apps, and integration with enterprise systems (e.g., SAP, Dynamics 365). Directly lead solution owners and … maintain governance frameworks for solution development, deployment, and support (including ALM best practices, RACI matrices, and compliance with IT security standards) Monitor solution performance, usage, and compliance, and drive continuous improvement through feedback loops. Develop and manage pricing models for automation solutions, ensuring transparency and alignment with business value. Track and report on KPIs, ROI, and operational … transformation. Ability to work both independently and collaboratively in a fast-paced environment. Excellent organizational, prioritization, and time management skills, with the ability to balance multiple initiatives. Commitment to continuous learning and professional development In addition to a secure job in a pleasant, collegial atmosphere, you can expect an exciting and varied working environment at TÜV SÜD Digital Service More ❯

region. Coordinate resources and address issues to support seamless operations within the region. Monitor and analyze site performance metrics, implementing improvements as necessary. Foster a culture of collaboration and continuous improvement and best practice sharing across sites within the region. Act as the point of contact between Regional Site Leads, Regional Operations Lead, across Service Functional Leads … directives within the region Manage Regional Site leads, providing guidance, support, and conducting performance evaluations. Ensure compliance with company policies, industry regulations, and safety standards. Identify areas for improvement and implement solutions to enhance site efficiency and effectiveness. Foster team development and promote a culture of unity and shared success. Assist in preparing programmatic deliverables, monthly reporting, and … to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your More ❯

milestones. Identifies and procures all necessary resources to meet project specifications. Facilitates Agile events and provides sprint-level reporting. Duties: Facilitates seamless collaboration and maximizes team performance by driving continuous improvement within assigned technical and non-technical teams. Ensure rapid and timely delivery of business value streams and achievement of goals. Mentors and coaches teams (including the … Product Owner) in Agile practices and mindset. Fosters a growth mindset and spirit of continuous improvement and learning. Removes impediments to team progress whether internal to the team or organizational in nature. When necessary, escalates impediments to facilitate rapid resolution. Supports and educates product owners, especially with respect to refining and managing the product backlog and decision More ❯

running of the Service Desk under the strategic direction of the End User Support Manager. This role drives consistent service quality, efficient resolution of tickets and a culture of continuous improvement, working closely with the problem and change managers. The role ensures effective day-to-day service delivery by coordinating staff, resources, and processes to meet service … practice certifications highly desirable). Demonstrable experience in leading Incident, Major Incident, Knowledge Management, and Request fulfilment within a live environment. Proven experience in driving ITIL process maturity improvement in an operational environment. · Operational Leadership Proven experience of supervising day-to-day service desk or IT support operations. Ability to manage multiple priorities and work under pressure. · Process More ❯

and identify root causes of recurring incidents or problems Manage and escalate unresolved issues to appropriate teams per protocol Oversee compliance with standard operating procedures and ITIL practices Drive continuous improvement of monitoring capabilities and incident response Maintain detailed logs/documentation of all operational issues and actions taken Work collaboratively with other IT teams to ensure … operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . Equal Opportunity Employer/Veterans/Disabled. More ❯

to ensure the effective, compliant, and efficient management of Defense Security Cooperation Agency's (DSCA) surcharge accounts through rigorous financial analysis, adherence to compliance standards, proactive stakeholder engagement, and continuous process improvement. Essential Functions, Responsibilities & Duties may include, but are not limited to: Financial Analysis and Reporting: Conduct monthly and quarterly financial analyses of all surcharge accounts to assess … provide guidance, and resolve issues related to surcharge account policies and procedures. Organize and lead regular stakeholder meetings to discuss account status, address concerns, and gather feedback. Process Improvement: Evaluate current processes and procedures related to the management of surcharge accounts for efficiency and effectiveness. Recommend and implement improvements to streamline operations, reduce risks, and enhance transparency. Incorporate … operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . Equal Opportunity Employer/Veterans/Disabled. More ❯

client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release … reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure … for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management More ❯