Service Delivery Manager (Contract)
- Location
- West Midlands, England, United Kingdom
established service and be responsible for ensuring it continues to operate effectively, maintaining strong service levels, managing the support function and driving continual improvement where required. This reflects the hiring manager's requirement to manage the existing environment following the organisation's recent major technology change. Key Responsibilities … money. Support Change Management and service transition , ensuring changes are appropriately governed and risks to live services are controlled. Drive Continual Service Improvement , strengthening processes, documentation, knowledge management and operational effectiveness. Work closely with technical teams, suppliers, senior management and business stakeholders to ensure IT services continue ...