Service Delivery Manager
- Hiring Organisation
- Yunex Limited
- Location
- Bournemouth, Dorset, South West, United Kingdom
- Employment Type
- Permanent
service delivery teams leadership by influencing and establishing clear objectives aligned with contract requirements. Ensure service levels are met and foster a culture of continuous improvement. Work with Account management team and Business Analyst to produce performance monitoring reports, interpret statistics and to act as appropriate to facilitate continual … improvement. Responsible for contract financial performance and through effective cost control, identity areas for improvement and actively drive the teams for increased productivity and overall effectiveness. Implement thorough contract service reviews to facilitate close communication with customers. These reviews allow for feedback on current performance levels, solution effectiveness ...