Team Manager - ICT Service Delivery
- Hiring Organisation
- Stoke-on-Trent City Council
- Location
- Stoke, ST4 1HH, United Kingdom
- Salary
- £54495.00 to £57870.00
Data Centre Operations teams. You will ensure services are delivered in line with agreed service levels, best practice frameworks and Council priorities, while driving continuous improvement and service modernisation. This role requires a high level of technical expertise alongside strong people management and service management experience within … meetings and events, and data centre operations. Manage supplier relationships and contract performance, ensuring value for money and service quality. Drive continual service improvement aligned with ITIL and other recognised best practice frameworks. Contribute to ICT strategy, service planning and digital transformation projects. Ensure services are delivered securely ...