Capacity Planning & Service Quality: Own service performance metrics and embed proactive capacity planning across infrastructure and services. • Proactive Issue Resolution: Lead root-cause analysis, implement preventive controls, and champion continuous service improvement. • Service Management Governance: Oversee ITIL processes and support internal audits with robust systems and policies. • Incident & Change Leadership: Manage incidents and changes efficiently, providing strategic oversight on … principles. • Supplier & Contract Management: Oversee MSPs, cloud, and hardware partners, ensuring value-for-money and service excellence. • Asset & Licensing Management: Maintain accurate software and hardware inventories, optimising licensing models. • ContinuousImprovement: Champion automation, self-service, and data-driven reporting to enhance service delivery. • Leadership & Culture: Mentor a multi-disciplinary team, foster psychological safety, and act as a … or SAFe Agilist. Leadership & Communication • Gravitas to influence regulators and auditors. • Exceptional stakeholder management and communication skills. • Commercial acumen for budgeting, vendor negotiation, and TCO optimisation. • A data-driven, continuous-improvement mindset with a passion for mentoring high-performing teams. Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance More ❯
Capacity Planning & Service Quality: Own service performance metrics and embed proactive capacity planning across infrastructure and services. • Proactive Issue Resolution: Lead root-cause analysis, implement preventive controls, and champion continuous service improvement. • Service Management Governance: Oversee ITIL processes and support internal audits with robust systems and policies. • Incident & Change Leadership: Manage incidents and changes efficiently, providing strategic oversight on … principles. • Supplier & Contract Management: Oversee MSPs, cloud, and hardware partners, ensuring value-for-money and service excellence. • Asset & Licensing Management: Maintain accurate software and hardware inventories, optimising licensing models. • ContinuousImprovement: Champion automation, self-service, and data-driven reporting to enhance service delivery. • Leadership & Culture: Mentor a multi-disciplinary team, foster psychological safety, and act as a … or SAFe Agilist. Leadership & Communication • Gravitas to influence regulators and auditors. • Exceptional stakeholder management and communication skills. • Commercial acumen for budgeting, vendor negotiation, and TCO optimisation. • A data-driven, continuous-improvement mindset with a passion for mentoring high-performing teams. Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance More ❯
Architecture : Design and develop scalable, maintainable, and testable applications with sound architectural principles. Technical Solutions : Translate business needs into effective technical solutions in collaboration with product managers and stakeholders. ContinuousImprovement : Promote a culture of continuous learning, technical excellence, and innovation. AI Integration : Advocate and adopt AI tools and technologies to improve software development productivity and … of team leadership. Agile Mindset : Strong understanding of Agile methodologies with practical experience in leading Agile teams. Communication : Effective communicator able to translate technical details for non-technical stakeholders. ContinuousImprovement : Driven by quality and committed to ongoing technical and personal development. Problem-Solving : Proactive and innovative in overcoming technical challenges. Ownership : High sense of accountability with More ❯
Provide technical leadership in troubleshooting, performance tuning, and system reliability improvements. Mentor junior engineers, conduct code reviews, and contribute to capability development. Ensure adherence to DevSecOps principles and promote continuousimprovement across engineering practices. Technical Skills: Deep expertise in Microsoft Azure, covering core services, networking, identity, monitoring, and governance. Strong proficiency in Azure DevOps tools including Pipelines … Expert or Azure Administrator Associate. HashiCorp Certified: Terraform Associate. Attributes: Strong leadership and stakeholder engagement capabilities. Strategic thinker with excellent analytical and troubleshooting skills. Committed to technical excellence and continuous improvement. More ❯
key business stakeholders to gather and translate their reporting and analytics requirements into actionable Data Products. Existing Dashboard Support: Manage and enhance existing dashboards, ensuring their accuracy, relevance, and continuous alignment with business needs. Cross-Department Engagement: Build strong relationships, driving business engagement and ensuring ongoing collaboration with stakeholders. PMO Framework Adherence: Work within the organization's PMO framework … Work with data governance teams to ensure that all reporting solutions adhere to data quality standards and compliance requirements, maintaining a high level of data integrity and access management. ContinuousImprovement: Identify opportunities for process improvement within the reporting and analytics function, driving innovation and operational efficiency through best practices and emerging technologies. Strong Attention More ❯
and improving business processes, ensuring efficiency, compliance, and alignment with the company's strategic objectives. The role requires a proactive, data-driven, and analytical approach to drive performance improvement across various business functions. Key Responsibilities : Performance Monitoring & Analysis - Track and evaluate business metrics to identify improvement opportunities. KPI & Framework Development - Establish performance management frameworks, KPIs, and … based on performance data and industry trends. Compliance & Risk Management - Ensure adherence to corporate policies and regulatory requirements. Business Growth & Sustainability - Identify risks and opportunities for long-term success. ContinuousImprovement - Lead initiatives to implement best practices across the organization. Employee Development - Provide training programs to enhance workforce performance. Reporting & Insights - Prepare reports and presentations for senior More ❯
San Antonio, Texas, United States Hybrid / WFH Options
BridgePhase, LLC
engineering professionals to deliver mission-critical capabilities. In this role, you'll contribute to automation and infrastructure, security implementation, technical compliance, incident response, CI/CD pipeline enhancement, and continuousimprovement in support of cyber defense operations. Ideal candidates thrive on automating processes, implementing infrastructure as code, and leveraging secure, scalable cloud and containerization technologies. We value … and COSC guidelines. Develop and maintain Helm charts for secure, repeatable Kubernetes deployments. Optimize Kubernetes resource allocation and autoscaling configurations to support dynamic mission workloads. Integrate security tools and continuous scanning practices into CI/CD pipelines to enable rapid delivery of hardened code. Implement Infrastructure as Code (IaC) and Configuration as Code (CaC) using tools like Terraform and … work is characterized by courage, compassion, commitment, and teamwork. We apply disciplined engineering principles and a proven agile approach that deliver flexible, simplified, durable and performant solutions that drive continuousimprovement and have lasting impact and sustained value. Additionally, we invest in our communities through strategic charitable initiatives, empowering our employees to make meaningful contributions to causes More ❯
We are seeking a dynamic and motivated Service Business Leader to join our EMEA team. This role goes beyond traditional Field Service management, focusing on strategic development, innovation, and continuousimprovement of our service business across all divisions and capital equipment portfolios. You will lead a high-performing field service organization while also shaping the future of … and divisional leaders to develop service offerings that support capital equipment sales and long-term customer value. Lead initiatives to improve service revenue, contract penetration, and customer retention. Champion continuousimprovement programs (e.g., Lean, Six Sigma) to optimize service delivery and reduce operational costs. Operational Excellence Oversee field service operations , ensuring alignment with quality, compliance, and customer More ❯
delivering a cohesive, people-first digital workplace that enables employees across the full business to communicate, collaborate, and be more productive. This new role owns the strategy, development, and continuousimprovement of our digital workplace products -including Microsoft 365, employee portals, communication, collaboration and knowledge management - ensuring they are cohesive, scalable, and aligned with our brand, enterprise … experience for Ramboll's 18000 colleagues. WHAT YOU WILL DO Responsibilities: End-to-end Digital Workplace product lifecycle accountability This new role is accountable for the strategy, development, and continuous data-driven improvement of our digital workplace products -including Microsoft 365, employee portals, communication, collaboration and knowledge management. Lead a product team to shape and deliver the … needs and AI-readiness. You will do this in collaboration with the Digital Employee Support lead and other key stakeholders in the business. Employee communication and adoption Accountable for continuous adoption of existing and new features in the digital workplace products and clear communication to employees on updates or changes. Governance and compliance with standards Ensure the digital workplace More ❯
ins and Reviews: Conduct regular one-on-one meetings to assess progress, provide feedback, coaching and address any issues. Use these opportunities to set action plans for proactive improvement and development. Performance evaluation responsibility for direct reports during mid and end of fiscal year. Performance Metrics: Utilize key performance indicators (KPIs) and other metrics to objectively … measure and track performance. Transparent Communication: Maintain open lines of communication, holding yourself and your team accountable for actions and results. Ensure that expectations and feedback are clearly communicated. ContinuousImprovement: Foster a culture of continuousimprovement by identifying areas for development, providing necessary support and training, and encouraging proactive growth and learning. Approving More ❯
operations (Blue Team), offensive simulations (Red Team), and strategic development (Purple Team). We collaborate across disciplines to maintain a high security posture while also building a culture of continuous improvement. As part of the team, you'll gain exposure to a wide range of disciplines while working on practical solutions that support our operations. We value initiative, teamwork … be well-documented and accessible, ensuring that others can easily understand and build on your contributions. Most importantly, you'll be a key player in fostering a culture of continuousimprovement, driving innovation that strengthens our overall security posture. Requirements What We're Looking For: 2+ years' experience in a cybersecurity, infrastructure, or security operations role. Hands … undergo vetting). Soft Skills A collaborative, team-oriented mindset, ready to work closely with different teams and levels of experience. Strong problem-solving skills with a curiosity for continuous improvement. Excellent prioritisation skills, with the ability to manage multiple tasks effectively in a dynamic environment. A supportive and communicative approach to working with colleagues. Bonus Points For: Experience More ❯
Washington, Washington DC, United States Hybrid / WFH Options
CGI
team members, and implementing best practices in coding, architecture, and security, this role will also manage project timelines, optimize application performance, and stay abreast of industry trends to drive continuousimprovement and innovation of web technologies. Delivery requires a strong presence in the National Capital Region while working in a hybrid low and high-side development environments. … achieve business goals. Focus areas include integrating web applications with back-end services and Application Programming Interfaces (APIs), optimizing application performance, ensuring quality by incorporating automation in testing and continuous integration & continuous deployment (CI/CD) pipelines, and measuring progress against client requirements. Oversee all application development work and present overview briefings and updates to Government leads, partners … Technical Implementation Guides (STIGs) guidance, and National Institute of Standards and Technology (NIST) Special Publication 800-53 catalog of database security controls. Understanding of IT infrastructure tasks including DevSecOps, Continuous Integration & Continuous Delivery (CI/CD), infrastructure as code (IaC), backup and disaster recovery strategies, and implementing both cloud-native and container-based highly available and scalable solutions. More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
Adecco
and seminars.Stakeholder EngagementFacilitate seamless digital information exchange with internal teams and external partners.Collaborate with design consultants, contractors, and delivery partners to ensure alignment on digital standards and tools.Innovation & StrategyDrive continuousimprovement in digital design processes, policies, and specifications.Identify opportunities for innovation and lead the adoption of new digital initiatives.Challenge existing practices to enhance efficiency and technical delivery.Financial … communication and stakeholder management skills.Analytical thinker with a proactive approach to problem-solving.Confident decision-maker with a focus on delivery and accountability.Team-oriented, open to feedback, and committed to continuous improvement.QualificationsEssential:MEng/BEng/BSc or HND/HNC in Engineering, Environmental Science, or a related numerate discipline.Desirable:Degree in Computer Science or a related field.Chartered Engineer status More ❯
Verticals to shape roadmaps, manage timelines, and ensure seamless delivery using industry-leading technologies. You'll be part of a collaborative, forward-thinking team that values innovation, accountability, and continuous learning. If you're ready to take ownership of impactful projects and help shape the future of our delivery excellence-this is the role for you. You'll be … full product development lifecycle. Collaborate with Engineering Resource Managers to secure and manage project resources. Proactively identify risks, resolve issues, and keep stakeholders informed with clear, timely updates. Drive continuousimprovement by refining project processes and identifying efficiency opportunities. Ensure compliance with internal governance and external regulatory requirements. Analyze project data to inform decisions and track performance … governance. A proactive, results-driven mindset with a passion for delivering value. Experience working with cross-functional teams and navigating matrixed organisations. Key Skills: Agile project delivery Process improvement and change management Data analysis and reporting Resource allocation and capacity planning Risk mitigation and issue resolution Executive-level communication and presentation Strong organisational and time management skills Adaptability More ❯
to ensure financial health. Leadership: Mentor and guide Product Managers, fostering a collaborative and innovative team environment. Shape the next generation of product leaders and create a culture of continuous improvement. Margin Analysis: Conduct detailed margin analyses to forecast trends and adjust strategies. Utilize your analytical skills to understand market trends and make data-driven decisions. Additional duties involve … Flexible working environment that accommodates both remote and on-site work. Career Development: Opportunity to work in a fast-paced, dynamic, and forward-thinking company that values innovation and continuousimprovement Professional Growth and Continuous Learning Opportunities: Perfect for ambitious individuals looking to make a significant impact in a global engineering and manufacturing business with real … scope for technical and career development. Access unparalleled professional development and continuous learning. We invest in our people, offering opportunities for growth and advancement. Dynamic and Rewarding Environment: Thrive in a fast-paced, rewarding setting where your ideas come to life. We value creativity and encourage our team members to think outside the box. Ready to make a real More ❯
to join our dynamic team. The Role: As a Business Analyst at AI BIZ TECH, you will play a critical role in analyzing business needs, identifying opportunities for improvement, and providing strategic recommendations. You will collaborate with clients and internal teams to ensure that our services effectively meet their objectives and enhance their operational efficiency. Key Responsibilities: Requirements … with clients to understand their business challenges and requirements, translating these into actionable insights. Data Analysis : Analyse market trends, financial data, and operational metrics to identify opportunities for improvement and growth. Business Solutions Development : Collaborate with cross-functional teams to develop tailored solutions that align with client objectives and enhance service delivery. Documentation : Create comprehensive documentation, including business … to measure the success of implemented strategies and recommend adjustments as necessary. Stakeholder Communication : Present findings and recommendations to clients and stakeholders, facilitating discussions to align on strategic initiatives. ContinuousImprovement : Stay abreast of industry trends and best practices, recommending process improvements and innovative solutions to enhance client outcomes. Key Skills and Qualifications: Bachelor's degree in More ❯
and Power BI to uncover insights that help improve client operations. Keep an eye on key metrics and share reports that help clients hit their goals and celebrate wins. ContinuousImprovement Be proactive in a culture that's always learning and improving, especially as our business grows and evolves. Travel and Flexibility Enjoy occasional travel opportunities (approx. … expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuousimprovement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's … dynamic, innovative, and inclusive environment. Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate More ❯
and identify root causes of recurring incidents or problems Manage and escalate unresolved issues to appropriate teams per protocol Oversee compliance with standard operating procedures and ITIL practices Drive continuousimprovement of monitoring capabilities and incident response Maintain detailed logs/documentation of all operational issues and actions taken Work collaboratively with other IT teams to ensure … operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuousimprovement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . Equal Opportunity Employer/Veterans/Disabled. More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
Wickes
you will bridge the gap between platform engineering and internal customers including application developers and data scientists by translating their needs into actionable requirements, managing expectations and fostering clear, continuous communication. You'll have first hand experience in implementing significant change - including new products or platforms. You'll have good judgement, a sense of urgency and will have demonstrated … and a proven ability to manage complex technical projects from conception to launch. You'll facilitate sprint planning, daily stand-ups, sprint reviews, removing blockers and retrospectives to ensure continuousimprovement and team velocity. You'll have a deep understanding of modern cloud ecosystems, with extensive hands-on experience in Amazon Web Services (AWS). Familiarity with … including an Employee Assistance Programme, financial education & loans, and access to parental, menopause, and fertility support. About Us: We are a multi-channel retailer operating in the home improvement market. With 40 years in industry, we now generate revenue in excess of £1.6Bn across 230 stores delivered by 8,000+ colleagues. We care for our people - and we More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Adecco
seamless digital information exchange with internal teams and external partners. Collaborate with design consultants, contractors, and delivery partners to ensure alignment on digital standards and tools. Innovation & Strategy Drive continuousimprovement in digital design processes, policies, and specifications. Identify opportunities for innovation and lead the adoption of new digital initiatives. Challenge existing practices to enhance efficiency and … management skills. Analytical thinker with a proactive approach to problem-solving. Confident decision-maker with a focus on delivery and accountability. Team-oriented, open to feedback, and committed to continuous improvement. Qualifications Essential: MEng/BEng/BSc or HND/HNC in Engineering, Environmental Science, or a related numerate discipline. Desirable: Degree in Computer Science or a related More ❯
Brighton, East Sussex, United Kingdom Hybrid / WFH Options
Adecco
seamless digital information exchange with internal teams and external partners. Collaborate with design consultants, contractors, and delivery partners to ensure alignment on digital standards and tools. Innovation & Strategy Drive continuousimprovement in digital design processes, policies, and specifications. Identify opportunities for innovation and lead the adoption of new digital initiatives. Challenge existing practices to enhance efficiency and … management skills. Analytical thinker with a proactive approach to problem-solving. Confident decision-maker with a focus on delivery and accountability. Team-oriented, open to feedback, and committed to continuous improvement. Qualifications Essential: MEng/BEng/BSc or HND/HNC in Engineering, Environmental Science, or a related numerate discipline. Desirable: Degree in Computer Science or a related More ❯
Employment Type: Permanent
Salary: £65000 - £85000/annum double match pension
client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuousimprovement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release … reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuousimprovement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure … for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management More ❯
client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuousimprovement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release … reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuousimprovement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure … for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management More ❯
and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/ContinuousImprovement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking … assistance to overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the design & implementation of production cloud grade services supporting … high availability Actively talent manage your team providing career planning & performance improvement activities when needed Qualifications 5+ years of experience leading software engineers for product development Experience managing capitalized software processes Preferred: experience with managing teams' operational health by analyzing product teams' work distribution CapEx, Opex, Maintenance, Billable and OH Preferred: experience managing the organizational structure of teams More ❯
Remote (Home based), United Kingdom Hybrid / WFH Options
Elysium Healthcare
compliance with relevant regulations, standards, and best practices in the healthcare industry. You will provide guidance and mentorship to technical teams and subject matter experts, fostering a culture of continuousimprovement and innovation. About us Elysium Healthcare is an established, stable, and agile company with over 8,000 employees and a unique approach to the delivery of … requirements. Ensure security measures are integrated into every aspect of the architecture. Mentorship and Leadership: Provide guidance and mentorship to technical teams and SME’s fostering a culture of continuousimprovement and innovation. Line management of Solution architect. Develop training programs and workshops to enhance team capabilities and knowledge. Risk Management: Identify and mitigate architectural risks to More ❯