651 to 675 of 11,691 Continuous Improvement Jobs

operates and creating a more structured, data-led service. The Service Desk & Support Manager will focus on people development, performance, resource planning and continual improvement, using service data to identify trends, reduce escalations and drive opportunities for automation and process optimisation. This is not a hands-on ticket … team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint management environments Experience with ITSM/ticketing platforms such as Freshservice, ServiceNow ...

Reporting to the Head of IT Cloud & Hosting Services, EU & RoW, the Senior Cloud & Hosting Engineer is responsible for the design, implementation, operation, and continuous evolution of secure, scalable, and resilient cloud and hosting platforms across Europe and Rest of World markets. As the senior engineer for Cloud & Hosting … leaders, managed service providers, and Group Technology colleagues to modernise the hosting estate, increase platform maturity, improve service reliability, optimise operational costs, and drive continuous improvement across cloud and hosting capabilities within Europe and ROW. Cloud Platform Architecture & Engineering Design, implement, and continuously improve secure, scalable ...

services meet business requirements. Oversee the production, validation, quality assurance, and governance of management information and performance reporting. Lead the design, maintenance, and continual improvement of reporting solutions, dashboards, and analytics tools. Manage relationships with software providers and support the delivery of bespoke reporting requirements. Drive innovation … required. Leadership Responsibilities Lead, develop, and support a team of reporting and data professionals. Set clear objectives, monitor performance, and foster a culture of continuous improvement. Ensure departmental procedures and documentation remain current and compliant. Promote knowledge sharing and cross-training to maintain service resilience. Encourage collaborative working across ...

supplier collaboration, and ensure suppliers meet their release management obligations, performance commitments, and quality standards. Through effective planning, risk management, stakeholder engagement, and continual improvement, the role contributes to improved service quality, enhanced end-user experience, increased operational stability, and the delivery of measurable business value. Hybrid working … mitigation actions are implemented to minimise disruption to live services and business operations. Produce release management reporting, performance metrics, and insights, while driving continual improvement initiatives to enhance release quality, service stability, and delivery outcomes across the SIAM ecosystem. You can bring your whole self to work. ...

with experience managing Oracle Cloud EBS, ERP, HCM, EPM or SaaS Managed Services environments , who is passionate about delivering exceptional customer outcomes while driving continuous improvement and business growth. Qualifications Proven experience delivering customer-first outcomeswithin ERP transformation and managed services environments. Strong leadership skills with … Strong analytical and problem-solving capabilities. Confident challenging assumptions and asking the right questions to drive better outcomes. Curious mindset with a commitment to continuous learning and improvement. Experience working within structured, process-driven delivery environments. Resource management experience including performance management, workload allocation, team development, and knowledge management. ...

Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite Services Manager drives customer success through proactive service management, data‐driven decision making, continuous improvement, and commercial stewardship. A key aspect of the role is analysing customer AV estate performance data to identify opportunities for system … primary escalation point for operational and personnel matters relating to assigned onsite teams. Service Delivery Monitor service performance and drive continual improvement initiatives. Work closely with Service Desk, Technical Support, Resource Management, and Engineering teams to ensure effective support delivery. Ensure compliance with health and safety, information security ...

escalations and service recovery activities. Become a trusted operational contact for key Managed Service customers. Deliver service reviews, performance reporting and continual service improvement initiatives. Drive problem management and root cause analysis to reduce recurring issues. Service Improvement Assess the current operation and build a practical … develop Service Desk engineers and team leaders. Conduct one-to-ones, performance reviews and capability planning. Build a culture of ownership, accountability and continuous improvement. Support recruitment and succession planning as the business grows. Projects & Customer Onboarding Coordinate operational delivery for new customer onboarding and Managed Service transitions. Work ...

compliance, audits, business continuity and disaster recovery planning across relevant security frameworks. Enterprise Systems & Business Applications Support enterprise applications, integrations, upgrades and business improvement initiatives. Work with ERP platforms, vendors and stakeholders to ensure systems meet operational requirements. Technical Leadership & Project Delivery Act as senior technical escalation point … response, Defender, Sentinel, Zero Trust, risk, compliance and governance. Professional strengths in PowerShell automation, documentation, problem solving, project delivery, vendor management, stakeholder engagement and continuous improvement. What you'll help us achieve In this role, you will help us to: Deliver secure, resilient and scalable Microsoft-first infrastructure while ...

proud to represent our business. Role Description Job Purpose The Solution Architect - Supply Chain Planning is responsible for the design, governance, roadmap, and continual improvement of the Group's Supply Chain Planning technology landscape. The role provides solution architecture leadership across demand planning, supply planning, production planning, inventory … delivery-focused. Strong analytical and problem-solving capability. Influences through expertise rather than hierarchy. Collaborative and relationship-oriented. Comfortable operating within complex matrix organisations. Continuous improvement mindset. Demonstrates ownership, accountability and professional integrity. 7. Measures of Success Stability and effectiveness of planning solutions. Successful delivery of planning ...

compliant and resilient by default. Build and develop a high-performing development team, coaching and mentoring Lead and Senior Developers, fostering collaboration, innovation and continuous professional growth across multidisciplinary teams. Partner with Service, Architecture and Operations leaders to translate strategic ambitions into deliverable technical roadmaps, ensuring technology investments accelerate … your experience You are a passionate technologist who combines deep engineering expertise with a relentless focus on user needs, service outcomes and continuous improvement, using technology to solve real-world operational challenges. You have significant senior-level experience leading the design, configuration, development and support of complex ...

suppliers, providing clear advice on technical options, risks, trade-offs and delivery implications. They will foster a culture of technical excellence, collaboration and continuous improvement, and will support the development of a sustainable software house capability able to deliver enduring operational value. Experience. Strategic technical leadership. Significant … auditable. Leadership and capability building. Ability to lead technical communities, develop senior engineers and architects, and foster a culture of collaboration, accountability and continuous improvement. Communication. Excellent written and verbal communication skills, with the ability to work credibly across technical, operational and senior stakeholder groups. Technical knowledge Experience ...

delivering infrastructure, improving automation, maintaining CI/CD pipelines, and supporting platform reliability. The role requires a proactive approach to problem-solving and continuous improvement across Azure and DevOps practices. Key Responsibilities Azure Infrastructure Design, deploy, and maintain Microsoft Azure resources and services Implement and manage Infrastructure … Code (Terraform, Bicep, ARM or similar) Ensure Azure environments are secure, scalable, and highly available Perform platform maintenance, upgrades, and continuous improvements CI/CD & Automation Build, maintain, and improve CI/CD pipelines (Azure DevOps preferred) Automate deployment and operational processes to reduce manual effort Troubleshoot and resolve ...

Developers, Product Owners, Business Analysts, and DevOps teams, you will play a key role in embedding quality throughout the software development lifecycle and supporting continuous delivery practices. We are looking for a well-rounded QA professional with experience across frontend, backend, API, and end-to-end testing … improve release confidence, and support the delivery of high-quality software. Working within a collaborative Agile environment, you will help shape testing standards, drive continuous improvement, and promote a quality-first mindset across the team. The role requires a minimum of three days per week onsite ...

closely with stakeholders across the business, you will analyse data, identify trends and opportunities, and provide actionable recommendations that support informed decision-making and continuous improvement. What Will You Be Doing as a Reporting Analyst? Develop and maintain reports, dashboards and performance metrics Analyse customer, service and operational data … Present insights and recommendations to support business performance Consolidate and analyse data from a variety of sources and platforms Support automation, efficiency improvements and continuous improvement initiatives Work collaboratively with cross-functional teams and key stakeholders What Are We Looking for in a Reporting Analyst? Degree ...

realized outcomes. Provide performance management, coaching, mentoring, development planning, and career growth opportunities for team members. Build organizational capability in Program Management, Operational Excellence, Continuous Improvement, and Change Management disciplines. Lead a portfolio of Operational Excellence programs focused on improving efficiency, quality, scalability, customer experience, and business … business value realization. Drive organizational change management efforts associated with process, policy, technology, and operating model transformations. Foster a culture of accountability, operational discipline, continuous improvement, quality, and customer-focused decision-making. Support additional strategic business transformation initiatives and perform other duties as assigned. Education and Experience ...

This is a highly collaborative role, partnering with teams across Oversight, Client Services, Product, Technology, Delivery, Risk, Compliance, Legal and external providers to support continuous improvement and operational resilience across UKPI. Duties and responsibilities Lead and maintain UKPI's Operational Resilience framework, including Important Business Service … planning, testing and programme governance. Coordinate and facilitate resilience testing, recovery exercises and scenario-based simulations to validate response and recovery capabilities and drive continuous improvement. Identify, assess and support the remediation of resilience vulnerabilities, risks and dependencies across business, technology and third-party services. Ensure alignment with relevant ...

métier specificities, to create a standardized, single global core ERP model. The Business Process Analyst for O2C) will support the definition, documentation, testing, and continuous improvement of global O2C processes as part of Chanel's Microsoft Dynamics 365 Finance & Operations transformation. Working closely with the Senior Manager … deployment activities by preparing workshop materials, documenting local process variations and business requirements, maintaining action logs, and capturing decisions, risks and follow-up actions. Continuous Learning and ERP Adaptability Apply a business process-driven approach when evaluating issues, supporting solution options, investigating system bugs and recommending improvements for review ...

causes and reduce repeat demand Proactively identify opportunities for automation to minimise repetitive tasks and enhance productivity across the firm Identify and champion continual improvement opportunities, improving ways of working, service processes, documentation, and handoffs between teams Document, prioritise, and track incidents and requests in the service desk … when multiple teams are needed for holistic solutions Adaptability: Flexibly switches between automated tools and traditional methods, understanding when each approach is most appropriate Continuous Learning: Stays updated on technological advances and understands where the human touch remains irreplaceable in a growingly automated landscape What ...

Scaled Agile Framework (SAFe), agile delivery practices, and automated testing into the IT services delivered to the customer. This includes ownership of the Continuous Integration/Continuous Delivery (CI/CD) pipeline design and implementation using appropriate tooling to support agile deliveries. The engineering process and supporting toolset … already established. This role will take ownership of the existing implementation, driving its maturity and continuous improvement rather than building from scratch. This role is critical to ensuring consistent, compliant, and efficient ways of working that support high-quality engineering delivery and enable programme success. ...

communications.Facilitate workshops and requirements gathering sessions to document business needs, define future-state processes, and develop business requirements. Center of Excellence Promote knowledge sharing, continuous improvement, and adoption of emerging technologies across the Finance organization.Serve as a trusted advisor on finance systems, analytics, data management, automation … reporting, planning, forecasting, and decision making.Ability to lead workstreams or cross-functional initiatives involving Finance, IT, and business stakeholders.Strong analytical, critical thinking, communication, and continuous improvement skills. Preferred: Working knowledge of data architecture, data modeling, data governance, cloud data platforms, data lakes, or semantic models ...

resourced and delivered with clarity, pace and excellence. What you'll do As our Senior Manager, Operations Dev, you will: Lead the development and continuous improvement of Chemify's PMO capability, supporting the delivery of strategic business objectives. Manage a portfolio of complex cross-functional projects … collaborative, accountable and high-performing delivery culture. Identify and proactively manage programme risks, dependencies and issues, ensuring timely escalation and resolution where required. Drive continuous improvement of project delivery methodologies, governance frameworks and ways of working. Develop portfolio reporting and performance metrics that provide clear visibility ...

sector and not-for-profit organisation is seeking an experienced Procurement Transformation Consultant/Senior Business Analyst to support a high-profile procurement improvement programme. Operating within a complex stakeholder environment and governed by public procurement regulations, the organisation is investing in the development of its procurement operating … across procurement, finance and operations Diverse and engaging work covering process analysis, data insights, service design and stakeholder engagement A collaborative environment committed to continuous improvement and best practice procurement Competitive day rate Desired Skills and Experience procurement, CIPS, MCIPS, Analyst, Business Analyst, Procurement analyst, Procurement transformation ...

collaboration, co-development, and communication Identify, assess, and manage project risks and mitigations Manage issues and solve problems to overcome delivery barriers Contribute to continuous improvement of project management frameworks, programme governance, and transformation capability Supervise Digital Campus team delivery without direct line-management responsibility Monitor expenditure … Stakeholders Coaching and Mentorship Organizational Skills Communication Certifications & Qualifications MSP APM PRINCE2 PMP Industry Keywords Digital Campus Programme Programme Governance Transformation Capability Stakeholder Engagement Continuous Improvement Tools & Technologies Microsoft 365 Project Management Tools Digital Infrastructure #J-18808-Ljbffr ...

implementation costs. Identify opportunities to improve service delivery, efficiency, continuity, and value for money through effective systems transition and change. Lead change and continuous improvement activity, ensuring new ways of working are effectively implemented and embedded. Evaluate existing service provision and systems, using evidence, stakeholder feedback … arrangements. Experience delivering complex systems transition, service transformation, organisational change, or technology-enabled change programmes. Strong understanding of change management, project and programme management, continuous improvement, and service transformation principles. Experience working with business systems and an understanding of how technology and systems support operational service delivery. ...

exceptional service delivery. This is an exciting opportunity for someone who thrives in a technically challenging environment and enjoys solving complex problems while driving continuous improvement. Key Responsibilities Application Support Provide third-line support for internally developed applications. Investigate and resolve complex incidents escalated from first and second-line … manage alerts, event logs, and system monitoring tools. Lead technical investigations and recovery efforts during service disruptions. Drive improvements to platform resilience and reliability. Continuous Service Improvement Identify opportunities to enhance operational processes, tooling, and service delivery. Research industry best practices and contribute to continuous improvement ...