16 to 40 of 335 Customer Engagement Jobs

Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »

primary commercial relationship owner for an assigned group of Schools and Multi-Academy Trusts with responsibility for commercial extension of relationships, retention, growth and customer satisfaction. You will work closely and in a coordinated manner with the Territory Manager, Sales Account Managers within your larger territory and In-life … management support teams to ensure customers derive maximum value from our products and services. You will proactively engage with your customer base to understand and influence their strategy and build need for ParentPay Group and associated partner products and services. A quota carrying sales role, you will be required … monthly and quarterly status and results presentations to internal and external teams. You will be required to plan for sales achievement within your assigned customer segment and regularly monitor and report on your performance versus commercial goals. You will be required to regularly evaluate the relevance and effectiveness of more »

Job Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client’s technology and helping us achieve our Customer Success mission of “accelerating value for our customers." This will be achieved by using a combination of success programs and high … touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you’ll do: Drive adoption and value: During the customer journey, review more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen, Scotland. more »

the capabilities of the Microsoft Dynamics 365 and Power Platform solution set effectively and professionally to enable us to continue to expand our substantial Customer Engagement practice. Key Responsibilities Build, develop and deliver compelling tailored demonstrations of end-to-end solutions for prospective customers Analyze clients' business requirements … comfortable presenting at Senior Executive/Board level Ability to develop and articulate a client solution vision and roadmap Knowledge of Microsoft Dynamics 365 Customer Engagement solutions including the Sales, Customer Service and Customer Insights apps Knowledge of the Microsoft Power Platform including Canvas Apps, Power more »

am currently recruiting for a Project Manager to work with a Global Data Centre operator to be responsible for the control and delivery of customer projects of varying size and degrees of complexity. You will be accountable for ensuring that these projects are delivered, to scope, on time and … on time and within budget, with low risk and no surprises. with team leaders to ensure projects are delivered efficiently and accurately to ensure customer satisfaction and value for money. the skills and capabilities of the Datacentre Managed Services (DCMS) team to deliver projects to required and agreed standards. … forecasts, resource planning, RAID logs and reporting, strategy planning for future projects. for customer engagement and satisfaction. Role & Responsibilities for the efficient management of projects undertaken by the DCMS team and customer engagement and satisfaction. timely and thorough proposals, ensuring all required technical input has been more »

CRM Manager contractor with Braze experience on an initial 8 month contract. Key Responsibilities: Develop and execute comprehensive CRM strategies using Braze to enhance customer engagement and retention. Segment customer data and personalize communications to maximize relevance and effectiveness. Create automated workflows and campaigns to nurture leads … including marketing, product, and analytics, to align CRM initiatives with overall business objectives. Stay informed about industry trends and best practices in CRM and customer engagement to continuously improve our strategies. Experience Needed: Proven experience managing CRM initiatives, preferably in a media or digital marketing environment. Proficiency in more »

Dynamics Customer Engagement Functional Consultant: UK- Remote/Hybrid Microsoft Gold Partner Up to £65k + benefits If you are an experienced Dynamics 365 CE Consultant who has been working on projects and delivering successful end-end solutions, then this could be a great next step. They are more »

Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customer onboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customer onboarding experience, improving activation and for … They never stop learning and celebrate their successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customer onboarding and sign-up completion rates. You will initially sit within the marketing team, but will work … closely with UX, customer success, platform ops and engineering to develop and execute CRM initiatives that drive customer activation and engagement during the exploratory (app store) and onboarding process. Reporting to the Head of Marketing you will have the opportunity to shape the CRM program and make more »

to lead the team and deliver value to our customers and support the commercial and bid team to win new business and grow the customer base and contribute to the ASPIRE strategy and be at the forefront of value-add initiatives. In this role you will have full ownership … in the past with responsibility for budgets in the region of £/€500k to £/€3m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams … can bring together the right group of people to deliver the right solution and play a leading role in understanding the needs of the customer, to address customer challenges and understand the commercial balance required to nurture a growing element of our organisation Qualifications You will have experience more »

and support of the so lution rollout. You will have at least 2 years commercial experience of developing, implementing, and supporting solutions in either Customer Engagement (CE) or Finance and Operations (FO). You will need the ability to manage multiple tasks simultaneously and work well under pressure … the team . Key requirements Minimum of 2 years of hands-on experience as a n implementation or support analyst , with a focus on Customer Engagement (CE) o r Finance and Operations (FO) Microsoft Dynamics 365 certifications are highly desirable. Bachelor's degree in computer science , or related … subject . Solid understanding of CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) concepts and functionalities. Excellent analytical and problem-solving skills, with an eye for detail. Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders and project teams. Desirable requirements Understanding of Azure DevOps or more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

will play a crucial role in aligning technology solutions with business objectives, driving innovation, and ensuring the effective utilization of CRM tools to enhance customer engagement and operational efficiency. We are currently building a pipeline of Agile experts to enhance our agile capabilities. Therefore, we are looking for … with business objectives and best practices. Lead the integration of CRM applications with other systems and platforms, optimizing data flow and interoperability to enhance customer engagement and operational efficiency. Drive innovation in CRM capabilities, leveraging emerging technologies and features to deliver best-in-class solutions that meet the … tooling, & systems in coordination with Enterprise Architecture, and ensures compliance with technology standards, tools, and guardrails Focusing on delivering agreed-upon business results and customer value Keeping abreast of your domain area and relevant industry trends Bringing a customer-cantered approach to your work; inspire and motivate your more »

cutting-edge technology solutions to empower businesses and organizations to achieve their goals. As a trusted Microsoft Partner, they are committed to excellence and customer satisfaction. My client is seeking a talented Dynamics 365 CE Pre-Sales Consultant to join their team. In this role, you will be responsible … for providing pre-sales support and expertise for Dynamics 365 Customer Engagement (CE) solutions. As a subject matter expert, you will collaborate with their sales team to understand customer requirements, develop tailored demonstrations, and articulate the value proposition of Dynamics 365 CE to potential clients. Responsibilities: Engage … business needs and challenges. Conduct product demonstrations and presentations to showcase the features and capabilities of Dynamics 365 CE. Customize demonstrations to align with customer requirements and objectives. Collaborate with the sales team to develop compelling proposals and solution recommendations. Respond to RFPs (Request for Proposals) and RFIs (Request more »

greenfield project which would look very impressive on anyone's CV. The role will involve building, testing and documenting features in D365, particularly in Customer Engagement (CE) and Finance and Operations (FO) Experienced Required: A minimum of two years of practical experience in either implementation or support analysis … roles, specifically concentrated on Customer Engagement (CE) or Finance and Operations (FO) Microsoft Dynamics 365 experience A strong grasp of the principles and features of Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems. Desirable: Understanding of Azure DevOps, SQL, Azure or JavaScript would be desirable. more »

the ContraForce Platform by building a globally led, digital-first scale organization aligned with customers and partners. Dedicated to one of the fastest growing customer segments, the Service Provider Growth organization is committed to delivering the global digital scale engine for our business -- this is where you come in. … achieving their business objectives through best-in-class digital engagement. Diverse and Inclusive, wellbeing, sustainability, giving and learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the ContraForce Sales organization and the value we … customers to engage digitally to help solve their business problems. We are looking for a Country Manager, UK who specializes in Security Operations for customer solutions. You will work with partners and customers to prospect for and initiate the sales engagement for ContraForce’s capabilities and platforms. ContraForce more »

Platform Consultant, you will play a pivotal role in delivering high-quality solutions and services to all clients. Your expertise in Microsoft Dynamics 365 Customer Engagement (D365CE) and Power Platform will enable the business to maintain their status as a leader in the field, ensuring client satisfaction and … Power Platform solutions end to end including workshops, gathering requirements, building solutions, configuration, training and more. Qualifications: 1) Proven experience with Microsoft Dynamics 365 Customer Engagement and Power Platform. 2) Understanding of business processes and experience in providing solutions to streamline operations. 3) Familiarity with the latest trends more »

Data Analyst wanted for a Retail/Tourism business Location: Fully remote- WFH Salary: up to £37k This role is to support the Customer Engagement Team and wider business stakeholders to analyse data to draw conclusions and insight around commercial performance, trend analysis, business performance, and supplier sales. … Job description: - Run reports on BI Tool for the UK/Europe Customer Base and any adhoc reports required. - Where necessary covering for the Business Intelligence Data Analyst during time of absence. - The Data Analyst will also be developing their own reports as well using the datasets provided by … the Data Team - Analyse the data produced to give insight and trend analysis to support the growth of revenue and customer satisfaction. - Identify potential impacts to the business as a result of business change. - Provision of data to support measurement of performance KPIs. - Create reports for weekly, monthly and more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud … life and enabling the marketing strategies and experiences we design. Using technology, data & operations to connect onsite experiences to offsite marketing that deliver improved customer experience through consistent and frictionless experiences. Furthermore, helping clients to define, deliver and operate robust optimisation programmes that scale and grow as our clients … our teams and will draw on a range of skills and experience within the agency, acting as the connective tissue to deliver and enable customer centric experiences. You will work across the agency and at a leadership level to gain buy in, understanding and embed it within our existing more »

s most senior Lifestyle Managers, Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a … and managing first year renewals. You’ll be passionate about sharing Ten’s service with the world. A successful track record in sales or customer service roles (previous B2C sales experience is a plus) with the following: Strong communication skills with the ability to build rapport and trust with … to promote Ten personal membership and drive sales revenue. This includes attending networking events and forming relevant referral partnerships with luxury brands and services. Customer Engagement and Retention: Build strong relationships with prospective members through effective communication, active listening, and understanding their needs and support through from initial more »

you'll own the show – from crafting content to strategising campaigns and staying ahead of industry trends Your mission? Enhance brand awareness and drive customer engagement across all platforms You'll also build communities, connect with influencers, and ensure the messaging is consistent across all platforms. Plus, you … ll dive into performance data, uncover insights, and propose strategies for even greater user engagement Responsibilities: Take ownership of all social media activities, including content creation, campaigns, and staying updated with industry trends. Strategise and execute plans to enhance brand awareness and foster customer engagement across social more »

days holiday Excellent progression Free parking Hybrid working 3 days in the office Role: Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions. Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely … in Computer Science, Information Technology or similar Previous experience in providing technical support and assistance for Microsoft Dynamics 365 Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial. This is a hybrid position where you are in the office 3 days more »

of concept for CRM and marketing automation, working on behalf of a global marketing agency with a rather unique offering in the CRM and customer loyalty ecosystem. Theyre a £1.7bn organisation with the operating ethos of a start-up. Fast paced, dynamic, always pushing boundaries and testing limits. Looking … to clients, along with recommendations and actions. Showcasing what the agency is able to deliver for them and expected outcomes. How these will improve customer engagement, drive enhancements to CLTV, retention and improve business outcomes. Solving the clients issues. The end game is to successfully turn these into … turn then move to become larger-scale, multi-year engagements with the agency typically taking on large chunks of the clients CRM, loyalty or customer engagement challenges. Helping clients mature their understanding about what loyalty really is for their customers and how to successfully activate and gain value more »