151 to 175 of 831 Customer Insight Jobs

Data Analyst - 12 MTH FTC - SQL - Data Analysis and Customer Insight 302456 FULL_TIME Other Fixed-Term Assignment London Store Support Centre and Home, Sainsbury's Supermarkets Ltd 33 Charterhouse Street, London Greater London, EC1M 6HA We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything … and drives profitability. It’s where you can take risks, learn from them and be recognised. Data Analyst – Nectar Partner Analytics - 12 Month FTC SQL - D ata Analysis and Customer Insight - London/Hybrid Working What is it about? Who we are: Nectar360 is a fully integrated loyalty, insights and media services agency, operating the UKs largest loyalty … helping some of the UKs biggest brands to build impactful relationships with their customers. The role is based within our Nectar Partnerships Analytics team, responsible for delivering market-leading customer insight to our partners on the Nectar Loyalty Programme. We're looking for a passionate customer insight analyst, who is ready to deliver impact in a More ❯

be used to improve various business operations, be that reducing fraud, improving CX scores like NPS or any other designated goal of the end client. The role of the Insight Consultant is to own the client relationship, to understand the operations leaders' goals, their key metrics measures and then analyze customer interactions, provide actionable insights, and create compelling … data-driven narratives to support the optimization of your client’s customer and agent experience. Essential Experience: Strong Customer Insight and Analysis experience Contact Centre Operations knowledge Reporting on Contact Centre metrics measures like CSAT, NPS, NES, AHT and Call Quality. Power BI and other data visualization tools. Excellent communicator Engaging and Persuasive Applicants must have permanent More ❯

Customer Insight Analyst | Leeds (Hybrid) 💸 £38,000–£45,000 + up to 10% bonus 🏢 1 day/week in Leeds office We’re working with a growing UK brand looking to add a Customer Insight Analyst to their data team. This is a brand-new role focused on delivering actionable insights to shape marketing and CRM … strategy. You’ll partner closely with marketing teams, digging into data around churn, reactivation, CLTV, and customer behaviour across a large user base (~1.6M customers). What they’re looking for: Strong SQL + Tableau (Power BI/Looker also fine) Insight-led mindset Experience influencing marketing/CRM strategy Bonus: Retail/pharma experience, GA4 knowledge Interview … process: Informal intro with Head of Insight Task: Analyse customer data & present back insights Keen to hear more? Apply via the link on this page More ❯

Customer Insights Analyst Up to £45,000 + bonus Hybrid - Leeds (1x day a week) THE CLIENT This is an exciting opportunity for a Customer Insight Analyst to join a industry leading ecommerce organisation. THE ROLE We are seeking a skilled Customer Data Analyst to deliver actionable insights that drive effective customer acquisition, retention, and … growth strategies. In this role, you will design and maintain a scalable Single Customer View (SCV) by integrating CRM, transaction, and engagement data. You will also develop segmentation models based on customer lifecycle stages, engagement intensity, and behavioural patterns to help tailor our marketing and customer experience initiatives. YOUR SKILLS AND EXPERIENCE SQL Data Visualisation NICE TO More ❯

Data Strategy Director – Media Agency Are you a media-savvy data leader who thrives at the intersection of audience strategy, martech and customer insight? This forward-thinking media agency is seeking a Data Strategy Director to lead cutting-edge customer data initiatives for some of the UK’s biggest retail brands. Sitting between strategy and activation, this … London offices required. What you’ll be doing: Owning and evolving audience strategy using 1st, 2nd and 3rd party data Collaborating with specialist media and tech teams to connect insight with activation Working hands-on with CDPs, DMPs, and ad/mar-tech platforms (some SQL exposure useful) Storytelling with data – extracting insights and shaping them into impactful strategic … recommendations Partnering directly with clients to lead audience innovation and refresh customer engagement blueprints What makes this role stand out: Work with one of the UK’s most advanced, data-mature retail advertisers Join a fast-growing consultancy team within the agency, blending strategy and transformation Exposure to a multi-brand ecosystem and the chance to shape long-term More ❯

Data Strategy Director – Media Agency Are you a media-savvy data leader who thrives at the intersection of audience strategy, martech and customer insight? This forward-thinking media agency is seeking a Data Strategy Director to lead cutting-edge customer data initiatives for some of the UK’s biggest retail brands. Sitting between strategy and activation, this … London offices required. What you’ll be doing: Owning and evolving audience strategy using 1st, 2nd and 3rd party data Collaborating with specialist media and tech teams to connect insight with activation Working hands-on with CDPs, DMPs, and ad/mar-tech platforms (some SQL exposure useful) Storytelling with data – extracting insights and shaping them into impactful strategic … recommendations Partnering directly with clients to lead audience innovation and refresh customer engagement blueprints What makes this role stand out: Work with one of the UK’s most advanced, data-mature retail advertisers Join a fast-growing consultancy team within the agency, blending strategy and transformation Exposure to a multi-brand ecosystem and the chance to shape long-term More ❯

Social network you want to login/join with: (Junior) Customer Insights & Strategy Executive (f/m/d), London col-narrow-left Client: Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: f753cb094f2b Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Purpose of Position As a … Customer Insights & Strategy Executive you will be responsible for supporting the Customer Insights & Strategy Leads and Client Director in delivering insights and strategy to our top performing clients and commercially challenging situations. Key Tasks Data provisioning – transforming and formatting data into usable format ready for analysis Review datasets to ensure cleanliness Analysis – providing key datapoints from large datasets … that enable Strategic Insight Leads to identify important information for presentations or further analysis Maintenance and upkeep of regular dashboards and reporting (Tableau/Power BI) Review inbound on-demand requests to assess suitability for completion by the team Support with presentation creation, adding data and ensuring alignment against brand guideline Follow-up support – working with Client Services teams More ❯

Purpose of Position? As a Customer Insights & Strategy Executive you will be responsible for supporting the Customer Insights & Strategy Leads and Client Director in delivering insights and strategy to our top performing clients and commercially challenging situations. Key Tasks? Data provisioning – transforming and formatting data into usable format ready for analysis Review datasets to ensure cleanliness Analysis – providing … key datapoints from large datasets that enable Strategic Insight Leads to identify important information for presentations or further analysis Maintenance and upkeep of regular dashboards and reporting (Tableau/Power BI) Review inbound on-demand requests to assess suitability for completion by the team Support with presentation creation, adding data and ensuring alignment against brand guideline Follow-up support More ❯

Junior) Customer Insights & Strategy Executive (f/m/d) London, England, United Kingdom Purpose of Position As a Customer Insights & Strategy Executive you will be responsible for supporting the Customer Insights & Strategy Leads and Client Director in delivering insights and strategy to our top performing clients and commercially challenging situations. Key Tasks Data provisioning – transforming and … formatting data into usable format ready for analysis Review datasets to ensure cleanliness Analysis – providing key datapoints from large datasets that enable Strategic Insight Leads to identify important information for presentations or further analysis Maintenance and upkeep of regular dashboards and reporting (Tableau/Power BI) Review inbound on-demand requests to assess suitability for completion by the team More ❯

Are you a strategic, people-first leader with a passion for delivering exceptional customer experiences? Transport Exchange Group (TEG) is seeking a results-driven Senior Customer Support & Onboarding Manager to lead and inspire our Support, Onboarding, and Customer Experience teams. This is a pivotal role focused on optimising the entire post-sale journey, from seamless onboarding to … proactive support and customer advocacy. About Us: Transport Exchange Group (TEG) established 25 years ago, is a rapidly growing B2B software (SaaS) company dedicated to providing cutting-edge solutions for the logistics and transportation industry. With ongoing investment in new products, we offer the excitement and innovation of a start-up coupled with the stability and benefits of an … established business. We have presence in the UK, India and Ukraine. As part of our growth, we’re committed to delivering a best-in-class customer experience—and that starts with you. Responsibilities: As Senior Customer Support & Onboarding Manager, you will play a key leadership role in shaping and delivering our customer journey strategy: Leadership & Strategy Lead More ❯

Analysing the effect of different online and offline channels on each other and developing and implementing innovative strategies for improvement and growth Analysing online user behaviour, conversion data and customer journeys, funnel analysis and multi- channel attribution Performing ROI analysis to evaluate efficiency and effectiveness of different marketing campaigns Performing ad-hoc analytics and conversion optimisation consultancies for clients … and influencing conversion optimisation strategies with solid analytical data Key outputs: Design and implementation of Marketing analytics framework Ad hoc bespoke queries on product and customer insight Actionable customer insight – in particular building on the quant insights this position will drive by collaborating with the UX and segment owners to overlay qualitative insights creating deep and … level of numeracy including qualifications and/or significant experience in statistical techniques and Expert using data related software Google Analytics, Microsoft Excel, and potentially other modellingpackages Understanding of customer segmentation, customer retention, CRM tools, social and ability to make good recommendations for tools Strong interpersonal and communication skills with ability to present coherent recommendations based on fact More ❯

colleagues. Purpose of the Role: As part of the Commercial and Data function, reporting to the Data and Insights Manager, the role is to support the delivery of actionable insight across customer, marketing, and digital performance. Working collaboratively across the business, you’ll play a key role in gathering, analysing and visualising data that informs strategic and tactical … decisions. You will support campaign measurement, customer behavior analysis, and the ongoing development of dashboards and reports that help teams understand what’s working and where to optimise. This is a hands-on role suited to someone comfortable working with Tableau, and Excel, who can balance technical analysis with clear communication of insight. Key Responsibilities: Deliver weekly and monthly … performance reporting across web, marketing and customer metrics. Support the development and maintenance of dashboards using Tableau Assist with analysing campaign performance, on-site behaviour, and key customer journeys. Contribute to customer insights reporting – e.g. segmentation, retention, churn analysis – to support CRM. Collaborate with stakeholders across Marketing and E-Commerce and to ensure insight needs are More ❯

colleagues. Purpose of the Role: As part of the Commercial and Data function, reporting to the Data and Insights Manager, the role is to support the delivery of actionable insight across customer, marketing, and digital performance. Working collaboratively across the business, you’ll play a key role in gathering, analysing and visualising data that informs strategic and tactical … decisions. You will support campaign measurement, customer behavior analysis, and the ongoing development of dashboards and reports that help teams understand what’s working and where to optimise. This is a hands-on role suited to someone comfortable working with Tableau, and Excel, who can balance technical analysis with clear communication of insight. Key Responsibilities: Deliver weekly and monthly … performance reporting across web, marketing and customer metrics. Support the development and maintenance of dashboards using Tableau Assist with analysing campaign performance, on-site behaviour, and key customer journeys. Contribute to customer insights reporting – e.g. segmentation, retention, churn analysis – to support CRM. Collaborate with stakeholders across Marketing and E-Commerce and to ensure insight needs are More ❯

ability to communicate complex issues to a non-technical audience ability to plan and organise workloads and competing deadlines ability to work without close supervision good attention to detail customer-focused We are open to discussing working patterns. We welcome all internal applicants to apply for our roles, regardless of your current working pattern or hours. We will aim … days worked work compressed hours job share For more information about our recruitment processclick here Directorate/Department Overview Nest is undergoing a transformation to use its data and insight to drive decision making. The Data, Analytics & Customer Insight (DACI) Team is leading how we do it: putting our customers at the heart of our work and … quality data as an enterprise, making it easy for BI, analysis and modelling to happen and be automated Analytics – taking data and creating value for the organisation, understanding our customer and our business; doing descriptive, predictive, and prescriptive analysis and modelling to help Nest make decisions. Customer insight – putting our customers at the heart, understanding their needs More ❯

fully integrated function within the business. We have built an inclusive and diverse team that operates across 4 layers of the Business: Back End Systems and Engineering; Platforms; Marketing; Customer Service. Our in-house team of over 100 Digital experts are augmented with expertise from partners across the globe to deliver the very best in Retail Technology with a … heart of our Global Growth Strategy. Digital Marketing Team We're a best-in-class marketing function with a strong track record of delivering incremental and profitable growth in customer acquisition and lifetime value. Through a combination of the latest technology, carefully curated external partnerships, and highly skilled internal talent, we continually focus on providing clear and measurable success … AI. In an ever-changing digital landscape, we're perfectly positioned to capitalise on all the new and exciting opportunities on the horizon. The Role We are seeking a customer-centric CRM Coordinator to join our dynamic team. Working together with the Paid Marketing Team, our key focus is to increase frequency and lifetime value by leveraging customer More ❯

building the global Student.com brand with an emphasis on engaging and informative content, driving an unparalleled student marketplace experience. The Role Pioneer and lead our CRM function to drive customer engagement, retention, and growth. As a foundational hire, you'll establish the strategy, systems, and processes that power meaningful customer relationships at scale. We utilise HubSpot as our … team management, strategy development, performance targets, and budget oversight. · Build the CRM function from the ground up, including strategy and operating model, leveraging HubSpot extensively. · Design and implement automated customer journeys within HubSpot across acquisition, onboarding, and retention. · Partner with Growth, Marketing, Data and Product team members to optimise user experiences and conversion (e.g., booking rates). · Create data … driven segmentation and personalisation strategies using HubSpot's capabilities. · Develop measurement frameworks to track customer engagement and business impact. · Lead experimentation to continuously improve customer communication effectiveness. · Establish best practices for customer data management and privacy compliance. · Own the relationship with HubSpot and manage our HubSpot instance effectively, ensuring optimal use of its features. What You'll More ❯

an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We … and retailers plan retail provision in the UK and overseas. C&MI and E&T Groups help clients shape the vision, define the strategy and deliver a truly integrated customer experience. Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination of … quality, value-based delivery for our clients and efficient, profitable delivery for the company. Experience & Transformation - Core Business Activities The Experience & Transformation team within CACI leads the way in customer management by helping clients acquire, develop and retain customers through effective customer strategy planning, optimising marketing campaigns and customer insight. Our work is underpinned by high quality More ❯

Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional teams including … engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery of high More ❯

join with: Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional … teams including engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery More ❯

join with: Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional … teams including engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery More ❯

join with: Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional … teams including engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery More ❯

join with: Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional … teams including engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery More ❯

join with: Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional … teams including engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery More ❯

join with: Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional … teams including engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery More ❯

join with: Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional … teams including engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery More ❯