176 to 200 of 257 Customer Insight Jobs

and analysis will play a crucial role in shaping the product roadmap and contributing to the overall product strategy. Responsibilities Dig into unstructured data to uncover insights about the customer base and develop a deep understanding of customer behaviour and needs Size and scope AB/multivariate tests and experiments based on customer insights Analyse test outcomes More ❯

grow our Host business in the UK marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights and continuous optimisation. … Excellent problem-solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid working More ❯

fit and lead GTM plans. Responsibilities: Market insights - conduct regular market and competitor analysis to keep abreast of macro product/tech evolutions across EMEA Develop targeting strategies, ideal customer profiles, positioning and differentiated value propositions and messaging for the emerging mid-market segment Lead the development of sales enablement materials, supporting both new business and account management sales … teams Work closely with product management teams to build product marketing plans. Lead the go-to-market efforts for new product and feature releases. Customer insights- leverage primary qualitative, quantitative research and rapid experimentation methods to uncover customer insights to validate and influence the customer experience, inform audience-led marketing campaigns and drive business decisions Triangulate multiple … data sources to identify market opportunities and big customer problem spaces Regularly conduct market and opportunity sizing of key product-led initiatives Skills/Experience: Demonstrable experience in an EMEA product marketing role - supporting product and marketing strategy development, cross-functional execution and GTM Experienced in building customer profiles, value propositions, messaging hierarchies and identifying compelling proof points More ❯

achieving our ambitious goals for the coming years. To align our product vision at all levels of the company, Product Management is closely involved with all the other teams (Customer Support, Design, Engeneering, Revenue, etc.) We are now looking for a Product Manager to join our Invoicing Team , dedicated to delivering a simple, intuitive, and feature-rich invoicing experience … user needs, and building a roadmap with real impact. You will work closely with Product Designers, Product Marketing Managers, and Software Engineers to craft seamless solutions, while collaborating with Customer Care, Operations, and Marketing to ensure a consistent and integrated experience across the business. Your responsibilities will include: Deeply understand the business and customer challenges through research and … interactions. Identify, prioritize, and address key customer problems and opportunities. Develop intuitive and impactful invoicing features. Shape product strategy and roadmap with fast iteration and learning. Manage cross-team coordination and complex dependencies for successful launches. Foster alignment and remove blockers in cross-functional collaboration. Enhance the ecosystem through product integrations. Track feature performance and iterate for continuous improvement. More ❯

card payment solutions across key sectors, with a focus on recurring commerce. Shape and deliver card payments strategy, alongside our other offerings, focused on how cards are used across customer journeys to create business and merchant value. Anticipate market, scheme, and regulatory changes, ensuring the product stays competitive and compliant. Identify and deliver revenue growth opportunities through product initiatives. … Discovery & Design Lead product discovery and validation activities, ensuring initiatives are backed by data and customer insight. Collaborate with design and research teams to shape user-centred solutions. Analyse how cards are being used to uncover opportunities for product differentiation and growth. Customer & Partner Engagement Work with acquirers, schemes, and partners to expand and enhance our card processing … capabilities. Gather insights from merchants and industry stakeholders to inform product decisions. Represent at customer and partner meetings, building trust and thought leadership. Performance & Optimisation Monitor Product KPIs to improve authorisation rates, transaction routing, and fraud/risk controls. Lead improvement initiatives across card features such as tokenisation, authentication, and digital wallets. Stay informed on card network initiatives and More ❯

card payment solutions across key sectors, with a focus on recurring commerce. Shape and deliver card payments strategy, alongside our other offerings, focused on how cards are used across customer journeys to create business and merchant value. Anticipate market, scheme, and regulatory changes, ensuring the product stays competitive and compliant. Identify and deliver revenue growth opportunities through product initiatives. … Discovery & Design Lead product discovery and validation activities, ensuring initiatives are backed by data and customer insight. Collaborate with design and research teams to shape user-centred solutions. Analyse how cards are being used to uncover opportunities for product differentiation and growth. Customer & Partner Engagement Work with acquirers, schemes, and partners to expand and enhance our card processing … capabilities. Gather insights from merchants and industry stakeholders to inform product decisions. Represent at customer and partner meetings, building trust and thought leadership. Performance & Optimisation Monitor Product KPIs to improve authorisation rates, transaction routing, and fraud/risk controls. Lead improvement initiatives across card features such as tokenisation, authentication, and digital wallets. Stay informed on card network initiatives and More ❯

card payment solutions across key sectors, with a focus on recurring commerce. Shape and deliver card payments strategy, alongside our other offerings, focused on how cards are used across customer journeys to create business and merchant value. Anticipate market, scheme, and regulatory changes, ensuring the product stays competitive and compliant. Identify and deliver revenue growth opportunities through product initiatives. … Discovery & Design Lead product discovery and validation activities, ensuring initiatives are backed by data and customer insight. Collaborate with design and research teams to shape user-centred solutions. Analyse how cards are being used to uncover opportunities for product differentiation and growth. Customer & Partner Engagement Work with acquirers, schemes, and partners to expand and enhance our card processing … capabilities. Gather insights from merchants and industry stakeholders to inform product decisions. Represent at customer and partner meetings, building trust and thought leadership. Performance & Optimisation Monitor Product KPIs to improve authorisation rates, transaction routing, and fraud/risk controls. Lead improvement initiatives across card features such as tokenisation, authentication, and digital wallets. Stay informed on card network initiatives and More ❯

card payment solutions across key sectors, with a focus on recurring commerce. Shape and deliver card payments strategy, alongside our other offerings, focused on how cards are used across customer journeys to create business and merchant value. Anticipate market, scheme, and regulatory changes, ensuring the product stays competitive and compliant. Identify and deliver revenue growth opportunities through product initiatives. … Discovery & Design Lead product discovery and validation activities, ensuring initiatives are backed by data and customer insight. Collaborate with design and research teams to shape user-centred solutions. Analyse how cards are being used to uncover opportunities for product differentiation and growth. Customer & Partner Engagement Work with acquirers, schemes, and partners to expand and enhance our card processing … capabilities. Gather insights from merchants and industry stakeholders to inform product decisions. Represent at customer and partner meetings, building trust and thought leadership. Performance & Optimisation Monitor Product KPIs to improve authorisation rates, transaction routing, and fraud/risk controls. Lead improvement initiatives across card features such as tokenisation, authentication, and digital wallets. Stay informed on card network initiatives and More ❯

card payment solutions across key sectors, with a focus on recurring commerce. Shape and deliver card payments strategy, alongside our other offerings, focused on how cards are used across customer journeys to create business and merchant value. Anticipate market, scheme, and regulatory changes, ensuring the product stays competitive and compliant. Identify and deliver revenue growth opportunities through product initiatives. … Discovery & Design Lead product discovery and validation activities, ensuring initiatives are backed by data and customer insight. Collaborate with design and research teams to shape user-centred solutions. Analyse how cards are being used to uncover opportunities for product differentiation and growth. Customer & Partner Engagement Work with acquirers, schemes, and partners to expand and enhance our card processing … capabilities. Gather insights from merchants and industry stakeholders to inform product decisions. Represent at customer and partner meetings, building trust and thought leadership. Performance & Optimisation Monitor Product KPIs to improve authorisation rates, transaction routing, and fraud/risk controls. Lead improvement initiatives across card features such as tokenisation, authentication, and digital wallets. Stay informed on card network initiatives and More ❯

conduct regular market and competitor analysis to keep abreast of macro product/tech evolutions across EMEA, including topics of FMS, app integrations and AI Develop targeting strategies, ideal customer profiles, positioning and differentiated value propositions and messaging for the emerging mid-market segment Lead the development of sales enablement materials, supporting both new business and account management sales … teams Work closely with product management teams to build product marketing plans. Lead the go-to-market efforts for new product and feature releases. Customer insights- leverage primary qualitative, quantitative research and rapid experimentation methods to uncover customer insights Triangulate multiple data sources to identify market opportunities and big customer problem spaces Regularly conduct market and opportunity … of key product-led initiatives Required skills: Demonstrable experience in an EMEA product marketing role - supporting product and marketing strategy development, cross-functional execution and GTM Experienced in building customer profiles, value propositions, messaging hierarchies and identifying compelling proof points and ‘reasons to believe’ to support GTM activity. Customer obsessed and tenacious about understanding customer needs, behaviours More ❯

Responsibilities (Text Only) - You will be responsible for identifying, agreeing, and delivering technical outcomes for Microsoft customers, meeting agreed technical and business goals. - You will gather customer insights from a broad range of stakeholders as well as the main business sponsor to shape and execute projects, collaborating with stakeholders to socialize both the business solution and project approach, and … adjusting as needed. - You will use an evidence-based approach to represent the customer, sharing insights with Product Engineering teams and the business to improve Microsoft technologies, products, services, and offerings to better meet customer needs. - You will define and document the Architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability … and promote re-use of intellectual property, recommending practices in pre-sales and delivery, and participating in internal/external communities. - You will lead virtual teams around technologies and customer challenges, sharing ideas, insights, and strategic technical input with teams across Microsoft, leveraging knowledge of Microsoft architectures and their context in the competitive landscape. Qualifications (Text Only) Required Qualifications More ❯

the Product Owner, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £500 per day(Outside IR35) 🏢2 days per week in the office As Product Owner you will: You’ll … progress of projects, new features and your roadmap across the wider organisation. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and roadmap Use customer insights and operational feedback to influence strategic priorities. Align teams on shared objectives and track OKRs to drive measurable outcomes. Contribute to business planning including forecasts, budgets, and go More ❯

the Product Owner, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £500 per day(Outside IR35) 🏢2 days per week in the office As Product Owner you will: You’ll … progress of projects, new features and your roadmap across the wider organisation. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and roadmap Use customer insights and operational feedback to influence strategic priorities. Align teams on shared objectives and track OKRs to drive measurable outcomes. Contribute to business planning including forecasts, budgets, and go More ❯

the Product Owner, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £500 per day(Outside IR35) 🏢2 days per week in the office As Product Owner you will: You’ll … progress of projects, new features and your roadmap across the wider organisation. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and roadmap Use customer insights and operational feedback to influence strategic priorities. Align teams on shared objectives and track OKRs to drive measurable outcomes. Contribute to business planning including forecasts, budgets, and go More ❯

the Product Owner, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £500 per day(Outside IR35) 🏢2 days per week in the office As Product Owner you will: You’ll … progress of projects, new features and your roadmap across the wider organisation. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and roadmap Use customer insights and operational feedback to influence strategic priorities. Align teams on shared objectives and track OKRs to drive measurable outcomes. Contribute to business planning including forecasts, budgets, and go More ❯

the Product Owner, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £500 per day(Outside IR35) 🏢2 days per week in the office As Product Owner you will: You’ll … progress of projects, new features and your roadmap across the wider organisation. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and roadmap Use customer insights and operational feedback to influence strategic priorities. Align teams on shared objectives and track OKRs to drive measurable outcomes. Contribute to business planning including forecasts, budgets, and go More ❯

this role sits at the heart of product development, working closely with Leadership and the wider development team. This is a key role designed to strengthen the roadmap, improve customer onboarding, and enhance product delivery. The opportunity: Define and execute against the product roadmap, ensuring alignment with customer and market needs, and strategic business objectives. Turn customer … sprint planning, stand-ups, retrospectives, and other Agile ceremonies. Conduct UAT and QA testing to validate new features and maintain quality standards. Contribute to the design and improvement of customer self-onboarding processes. Develop materials such as user guides, FAQs, and tutorials to enhance the user experience. Provide domain expertise and technical support to both customers and internal teams. … management, QA testing, or a related SaaS role. Strong analytical and problem-solving skills, with the ability to simplify complex issues. Excellent communication skills and the ability to lead customer-facing workshops and interactions. Experience gathering and translating customer insights and feedback into product improvements. A solid understanding of Agile methodologies and product development management tools. The ability More ❯

this role sits at the heart of product development, working closely with Leadership and the wider development team. This is a key role designed to strengthen the roadmap, improve customer onboarding, and enhance product delivery. The opportunity: Define and execute against the product roadmap, ensuring alignment with customer and market needs, and strategic business objectives. Turn customer … sprint planning, stand-ups, retrospectives, and other Agile ceremonies. Conduct UAT and QA testing to validate new features and maintain quality standards. Contribute to the design and improvement of customer self-onboarding processes. Develop materials such as user guides, FAQs, and tutorials to enhance the user experience. Provide domain expertise and technical support to both customers and internal teams. … management, QA testing, or a related SaaS role. Strong analytical and problem-solving skills, with the ability to simplify complex issues. Excellent communication skills and the ability to lead customer-facing workshops and interactions. Experience gathering and translating customer insights and feedback into product improvements. A solid understanding of Agile methodologies and product development management tools. The ability More ❯

Architect (RSA) to serve as a trusted technical advisor for our government customers. In this critical role, you'll combine deep technical expertise with hands-on implementation, directly driving customer success and maximizing the value they derive from Immuta's innovative data governance platform within mission-critical environments. YOUR ROLE As a Resident Solution Architect, you'll be embedded … compliance challenges in government environments. Innovate at the Edge: Design and implement cutting-edge proof of concepts and novel governance solutions, pushing the boundaries of what's possible within customer technology ecosystems. Shape Product Evolution: Serve as a vital feedback channel, translating customer insights and field experiences directly back to our Product team to influence future development and … innovation. Build Strategic Partnerships: Collaborate closely with Customer Success Managers (CSMs) and field leadership to execute comprehensive account strategies and drive long-term customer outcomes. WHAT YOU'LL BE DOING Partner with the Public Sector Customer Success Manager and Field CTO to define a comprehensive technical strategy for each customer account. Serve as the primary technical More ❯

D365 CE Technical Consultant UK Wide - WFH with travel to customer sites/office when required Salary: £65k - £75k + Benefits *Must be Eligible for SC Clearance* This is an opportunity to join a Global brand where you will sit exclusively within their UK Microsoft Business Applications team. Their project pipeline has continued to grow, with multiple projects currently … and others due to kick off over the next few months. They are looking for a D365 CE Technical Consultant to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the technical design and development across D365 CE as … able to contribute to meaningful projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Development experience across multiple end to end projects in Microsoft D365 CE Expertise in Dynamics 365, c# and .Net Knowledge of Power More ❯

D365 CE Solution Architect UK Wide - WFH with travel to customer sites/office when required Salary: £80k - £90k + Benefits *Must be Eligible for SC Clearance* This is an opportunity to join a Global brand where you will sit exclusively within their UK Microsoft Business Applications team. Their project pipeline has continued to grow, with multiple projects currently … and others due to kick off over the next few months. They are looking for a D365 CE Solution Architect to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the design and architecture across D365 CE as well … able to contribute to meaningful projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Architecture experience across multiple end to end projects in Microsoft D365 CE Strong Functional Expertise in Dynamics 365 Knowledge of Power Platform More ❯

Answer yes to any of these and you belong with Amazon Kindle. Kindle is among the bestselling products in the history of Amazon, with a rich legacy for driving customer-focused innovation. Our continued growth requires leaders who operate both strategically and tactically; think big to drive new opportunities; dive deep in data to uncover customer insights; break … drive operational excellence for their teams. Kindle is looking for a Senior PM-T to set the software strategy for popular Kindle devices like Paperwhite, Colorsoft, and Scribe. Using customer insights and data-driven decision making, you'll develop intuitive features that help customers get more out of reading and writing on their Kindle devices. This role is inherently … the future of reading and writing on Kindle devices like Paperwhite, Colorsoft, and Scribe. • Deliver a roadmap that balances innovation with speed to deliver, and is grounded in deep customer and data insights. • Serve as a key influencer in developing and auditing business strategy, contributing significantly to the overall Kindle strategy, and customer engagement and analytics. • Work with More ❯

This is an exciting opportunity to join a growing business within the insurance and consultancy services industry , where you will be responsible for driving online sales performance, optimising the customer journey, and ensuring an exceptional digital experience. Key Responsibilities: Manage and enhance the full e-commerce sales funnel, ensuring a seamless online customer journey. Implement conversion rate optimisation … CRO) strategies using A/B testing, analytics, and customer insights. Collaborate with developers and designers to deliver a mobile-optimised and engaging digital experience. Monitor KPIs including conversion rates, traffic, and acquisition costs to inform strategy. Partner with Marketing and Sales teams to ensure consistency across digital platforms, content, and customer retention strategies. About You: Degree in More ❯

initiatives aligned to business goals. Proven track record of leading data-driven transformation, using analytics to unlock measurable business impact, enable data-led decisions, inform product development, and enhance customer insight. Ability to ensure scalable, secure, and reliable data infrastructure that enables lifecycle analytics and supports revenue and growth objectives. Ability to promote a data-first culture by improving … commitment to continuous learning, staying ahead of evolving data technologies and industry trends to maintain best practices and support ongoing improvements. Maintain strategic vision coupled with attention to detail. Customer-focused, with a detailed understanding of relevant legislation and regulation. Adaptable to a constantly changing data and business environment, with the ability to pivot strategies in response to innovative More ❯

to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more. About the Position We are seeking a talented and driven Strategic Customer Success Manager to join our growing team in London. This is an individual contributor role that owns customer relationships post-sale, ensuring adoption, retention, and expansion of Hiya … will work closely with Sales, Product, and Support to help our customers maximize the value of Hiya Connect and Hiya Protect. We're excited about you because you are customer-obsessed, thrive in a fast-paced startup environment, and bring excellent communication skills to every interaction. You're data-driven, proactive in problem-solving, and eager to partner with … teams across the business to deliver an outstanding customer experience. What You'll Do Own and execute strategic success plans for enterprise/key accounts Drive quarterly business reviews and strategic roadmap discussions with C-level stakeholders Lead expansion revenue initiatives and upselling strategies Conduct account risk assessments and develop mitigation strategies Influence product strategy through strategic customer More ❯