176 to 200 of 377 Customer Insight Jobs

increase pipeline, adoption, and revenue. Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions tailored to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Use customer insights, competitive trends, and close collaboration with Product teams to influence innovation. Enable Global Sales Teams: Create region- and persona-specific content and enablement strategies. Create Best-in-Class … and educate the market. Lead Product Launches: Develop impactful strategies for bringing new products and capabilities to market. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for ongoing market impact. What You'll Bring 10+ years of Product Marketing experience, preferably in fintech … buyer ecosystem. Strategic & Tactical Agility: Entrepreneurial mindset with a proven track record of results through innovative strategies and flawless execution. Cross-Functional Influence: Ability to align Product, Sales, and Customer Success teams for GTM excellence. Content Development: Strong writing, storytelling, and content creation skills. Analytical Mindset: Ability to define success metrics and turn data into actionable insights. Passion for More ❯

the management tier; Manages an efficient sales operation addressing win ratios and CAC; Partners with Divisional Leader and Product, Professional Services, Legal, InfoSec and other key stakeholders to deliver customer-centric revenue-growth; Leverages reporting and analytics to continuously improve our sales operation; Partners with Divisional Leader and Finance to ensure sales forecasting and budgeting is aligned to growth … goals. Team Development and Building (20%) Motivate the team to exceed expectations. Mentor and coach the team in the achievement of KRs and better work with the customer to set objectives and define the value of acquiring Resolver products Work with the team to advance their skills and progress in their careers. Partner with Talent to proactively recruit high … with executives and other stakeholders to establish sales targets and priority markets. Develop team OKRs that accelerate business objectives. Identify new opportunities based on market analysis, industry trends and customer insights. Forecasting and Analytics (10%) Provide the executive with accurate forecasts of sales bookings Use reporting and analytic tools to find opportunities to improve our sales approach or messaging More ❯

Role: Product Analyst Location: Manchester (hybrid) Salary: £50,000 - £60,000 (DoE) Are you a detail-driven Product Analyst who thrives in a collaborative, customer-focused environment? We're working with an award-winning FinTech platform that has been established in the UK market for more than 25 years. You'll be joining a highly respected Product team, taking … Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure impact. Supporting business readiness, including process mapping and stakeholder demos. Requirements: Proven experience as a Product or Business Analyst in a digital More ❯

growth, adoption, and revenue. Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions that speak to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Refine customer insights, track competitive trends, and engage closely with Product teams to influence innovation. Enable Global Sales Teams: Develop nuanced content and enablement strategies tailored for regions, buyer personas, and … market. Lead Product Launches: Develop strategies to bring new products and capabilities to market with precision and impact. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for continual market impact. What You'll Bring 7+ years of Product Marketing experience with a focus … ecosystem. Strategic & Tactical Agility : Entrepreneurial mindset with a track record of driving results through innovative strategies and flawless execution. Cross-Functional Influence : Proven ability to align Product, Sales, and Customer Success to deliver GTM excellence. Content Development : Strong writing, storytelling, and content creation skills to support marketing and enablement initiatives. Analytical Mindset : Ability to define success metrics and translate More ❯

growth, adoption, and revenue. Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions that speak to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Refine customer insights, track competitive trends, and engage closely with Product teams to influence innovation. Enable Global Sales Teams: Develop nuanced content and enablement strategies tailored for regions, buyer personas, and … market. Lead Product Launches: Develop strategies to bring new products and capabilities to market with precision and impact. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for continual market impact. What You'll Bring 10+ years of Product Marketing experience with a focus … ecosystem. Strategic & Tactical Agility: Entrepreneurial mindset with a track record of driving results through innovative strategies and flawless execution. Cross-Functional Influence: Proven ability to align Product, Sales, and Customer Success to deliver GTM excellence. Content Development: Strong writing, storytelling, and content creation skills to support marketing and enablement initiatives. Analytical Mindset: Ability to define success metrics and translate More ❯

team and help shape the future of Open Banking! We're seeking a seasoned Product Manager to lead our Open Banking proposition for bill payment use cases, and drive customer-centric solutions. The focus of this role will be to drive the creation and market penetration of Open Banking within the Bill Payments use case, leveraging the best of … Mastercard to deliver success. You will collaborate with cross-functional teams to build and enhance bill payment propositions that deliver on our strategic objectives, leveraging customer insights, market trends and emerging technology to shape our roadmap and achieve outcomes. No single day will be the same, so if you want an expansive role with challenge, flexibility and opportunity to … learn, apply now! Role: • Driving our bill payment proposition, delivering value to billers and payers in Europe • An integrated view of customer needs, market trends and competitive position • Develop and own the product roadmap for bill payments • Work closely with multiple stakeholders across the business including legal, regulatory, engineering and other business areas within Mastercard • Provide analysis and recommendations More ❯

term client partnerships, drive value realisation, and create a best-in-class client experience for users of our platform. You will develop and implement scalable strategies to proactively manage customer health, drive product adoption, and identify expansion opportunities. Your leadership will ensure that clients receive exceptional support, strategic guidance, and measurable value from our solutions. This role is critical … the RM team to deliver exceptional service and support. Utilise data analytics to gain insights into client behavior, preferences, and trends. Implement strategies based on data analysis to optimize customer engagement and satisfaction. Provide valuable customer insights to shape marketing and product development strategies. Provide regular reports to senior management, highlighting key client metrics and areas for improvement. More ❯

term client partnerships, drive value realisation, and create a best-in-class client experience for users of our platform. You will develop and implement scalable strategies to proactively manage customer health, drive product adoption, and identify expansion opportunities. Your leadership will ensure that clients receive exceptional support, strategic guidance, and measurable value from our solutions. This role is critical … the RM team to deliver exceptional service and support. Utilise data analytics to gain insights into client behavior, preferences, and trends. Implement strategies based on data analysis to optimize customer engagement and satisfaction. Provide valuable customer insights to shape marketing and product development strategies. Provide regular reports to senior management, highlighting key client metrics and areas for improvement. More ❯

showing Nerdio's value (e.g., cost savings, productivity gains, risk reduction) via detailed VE reports and cost-benefit analyses. Translate technical capabilities into economic and strategic benefits aligned with customer goals. Technical & Financial Expertise: Maintain a deep understanding of Nerdio, AVD, Windows 365, Microsoft Intune, and surrounding EUC technologies. Evaluate legacy and cloud-hosted environments for optimization opportunities (cost … performance, security, etc.). Excellent written and verbal communication, with the ability to translate technical capabilities to strategic business use cases. Partner with Account Executives, Sales Engineers, Product, Marketing, Customer Success and Microsoft to craft winning value strategies. Present business cases to technical and executive audiences with clarity and impact. Communicate how Nerdio supports hard (quantifiable and tangible) and … through templates, tooling, and frameworks to support repeatability. Ongoing Improvement: Monitor implemented changes to validate realized value post-sale. Iterate on modelling frameworks based on evolving cloud economics and customer insights. Stay current on industry best practices, materials, and technologies that can enhance value. Requirements and skills: Strong financial acumen with ability to build ROI, TCO, and cost-benefit More ❯

What You’ll Bring: 7+ years of experience in business development, pre-sales, or solution architecture within the Microsoft Business Applications ecosystem. A robust understanding of Microsoft Dynamics 365 (Customer Service, Sales, Customer Insights) and the Power Platform, with knowledge of Copilot integration. Strong stakeholder management and the ability to engage confidently at C-suite level. An established More ❯

What You’ll Bring: 7+ years of experience in business development, pre-sales, or solution architecture within the Microsoft Business Applications ecosystem. A robust understanding of Microsoft Dynamics 365 (Customer Service, Sales, Customer Insights) and the Power Platform, with knowledge of Copilot integration. Strong stakeholder management and the ability to engage confidently at C-suite level. An established More ❯

home assistance and others). Manage the entire product lifecycle, from ideation and market research to development, launch, post-launch iterations, mass deployment, to obsolescence. Conduct market research, gather customer insights, and analyze competitors to inform product decisions. Work closely with design and engineering teams to prioritize features, ensuring a seamless user experience and robust functionality. Create and maintain … a product roadmap that aligns with business priorities and customer needs. Track and measure key performance metrics (KPIs) to assess product success and identify areas for improvement. Collaborate with marketing and sales teams to develop go-to-market strategies and ensure smooth product launches. Provide leadership and guidance to cross-functional teams, ensuring product goals are met on time More ❯

home assistance and others). Manage the entire product lifecycle, from ideation and market research to development, launch, post-launch iterations, mass deployment, to obsolescence. Conduct market research, gather customer insights, and analyze competitors to inform product decisions. Work closely with design and engineering teams to prioritize features, ensuring a seamless user experience and robust functionality. Create and maintain … a product roadmap that aligns with business priorities and customer needs. Track and measure key performance metrics (KPIs) to assess product success and identify areas for improvement. Collaborate with marketing and sales teams to develop go-to-market strategies and ensure smooth product launches. Provide leadership and guidance to cross-functional teams, ensuring product goals are met on time More ❯

find, re-use and maintain supplier data and information across any spreadsheet, app or system. High quality supplier data is essential to digital transformation and the key to becoming customer of choice for all suppliers. Some of the world's largest companies, in a wide range of industries, trust HICX for the management of their supplier data; these include … Create compelling content that communicates our value proposition and drives engagement across buyer personas-from procurement to IT to finance executives. Market Intelligence: Monitor competitive landscape, industry trends, and customer insights to inform positioning and marketing decisions. Event & Partner Marketing: Manage participation in key industry events, conferences, and strategic partnerships that enhance market visibility. Metrics & Optimisation: Set KPIs, measure More ❯

Building Trust through transparency, fairness, and respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly-even in challenging situations-and fostering a culture of constructive More ❯

distilling market insights, with a strong understanding of industry dynamics and competitive analysis. The ideal candidate will also enjoy collaborating with cross-functional teams, including product development, sales, and customer success, to ensure the successful launch and ongoing promotion of our products. Your responsibilities Own the end-to-end Product Marketing strategy and execution for DeepL Translator and Write … and levels of the organisation. Strong communication and project management skills. Self-motivated and resourceful in driving projects forward. A curious and data-driven person who uses data and customer insights to solve problems. Fluency in English and a passion for languages What we offer Diverse and internationally distributed team : joining our team means becoming part of a large More ❯

do? Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights. Perform operational analyses and create presentations, with active participation in commercial meetings. Oversee performance indicators by tracking business efficiency through various KPIs/Acting as a business partner. More ❯

Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience … Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an … Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of More ❯

Geospatial Insight & Analytics Manager Location: Leeds (Hybrid, 3 days per week in the office) Salary: £65,000 + £5,700 car allowance + 13.5% bonus The Company A nationally recognised retail and logistics business is looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data … to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of how geospatial analytics supports core strategic decisions in a business that owns and operates hundreds of sites across the UK. You will manage … one analyst and work closely with senior stakeholders across marketing, operations, and commercial teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics More ❯

Geospatial Insight & Analytics Manager Location: Leeds (Hybrid, 3 days per week in the office) Salary: £65,000 + £5,700 car allowance + 13.5% bonus The Company A nationally recognised retail and logistics business is looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data … to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of how geospatial analytics supports core strategic decisions in a business that owns and operates hundreds of sites across the UK. You will manage … one analyst and work closely with senior stakeholders across marketing, operations, and commercial teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics More ❯

Customer Analyst - Food Delivery Up to £45,000 Food Delivery - Tech SW London - Hybrid, 2 days per week in the office Would you like to join a pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral … food delivery and sustainability sector. Are looking to leverage your analytical skills in a dynamic and values-driven environment? Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: Strong proficiency in Excel, SQL, and Google Analytics. Experience in analysing Customer Lifetime Value in a Direct-to-Consumer business. … Exceptional skills in presenting complex data and building relationships across departments. In this Role, You Will: Analyse and report on customer lifetime value and cost of customer acquisition. Develop AB testing plans for advertising campaigns that contribute to customer growth and retention. Use customer satisfaction metrics to inform strategies and decisions. Participate in creating and reporting More ❯

Customer Analyst - Food Delivery Up to £45,000 Food Delivery - Tech SW London - Hybrid, 2 days per week in the office Would you like to join a pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral … food delivery and sustainability sector. Are looking to leverage your analytical skills in a dynamic and values-driven environment? Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: Strong proficiency in Excel, SQL, and Google Analytics. Experience in analysing Customer Lifetime Value in a Direct-to-Consumer business. … Exceptional skills in presenting complex data and building relationships across departments. In this Role, You Will: Analyse and report on customer lifetime value and cost of customer acquisition. Develop AB testing plans for advertising campaigns that contribute to customer growth and retention. Use customer satisfaction metrics to inform strategies and decisions. Participate in creating and reporting More ❯

Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience … Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an … Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of More ❯

Our client is a revolutionary customer data, insights and customer growth firm underpinned by a unique AI analytics technology and data platform The role: Working very closely with the CEO and Reporting to the Head of Consulting you will support senior stakeholders internally and with clients to: Lead pitches and proposals and manage key relationships with existing accounts … typically with CMO and CCO stakeholders Working with the platform and alongside technical and data staff to deliver customer insights and strategic customer growth opportunities for clients Help to define and deliver the clients' customer experience, retention and growth strategies Define growth KPIs and both enhance and measure the commercial impact of the platform and strategic programmes … years' experience as a management consultant in a highly regarded consulting firm and currently operating at Manager level or above First party "big" data analytics experience and technology savvy Customer growth, customer strategy or related consumer marketing experience engaging at CMO level Strong experience of working with large scale customer data in one or more of the More ❯

what it takes to be part of Echobox? We'd love to hear from you. About the Role: We are looking for an enthusiastic, agile, diligent and highly organised Customer Support Specialist to cover client support. As a member of our dynamic team, you will gain invaluable experience working with our Customer Success, Sales, Product and Engineering teams. … and timely support to clients through training sessions, consultations, Executive Business Reviews and ongoing assistance, ensuring that they are fully equipped to succeed with the platform. Monitor and improve customer engagement, ensuring high renewal rates by fostering strong, long-term relationships with clients and ensuring their success with Echobox. Identify opportunities for customers to optimise their use of Echobox … products, helping them unlock more value and enhance their overall experience. Collaborate with the Product team to relay customer feedback, identify product gaps, and contribute to shaping the product roadmap to better serve customer needs. Leverage your SaaS experience to continually improve customer lifecycle management, focusing on retention, expansion, and customer satisfaction. Advocate for the customer More ❯