Reston, Virginia, United States Hybrid / WFH Options
SOSi
a broad range of information sources, identify i nformation of value , and summarize content in a succinct, understandable format that retains linguistic and cultural nuance while follow ing the customer's Operations and Style Guide. Leverage knowledge of culture, media, and language of target area to provide customer insights from translated materials. Use a variety of computer programs More ❯
Reston, Virginia, United States Hybrid / WFH Options
SOSi
spreadsheets. Review a broad range of information sources, identify information of value, and summarize content in a succinct, understandable format that retains linguistic and cultural nuance while following the customer's Operations and Style Guide. Leverage knowledge of culture, media, and language of target area to provide customer insights from translated materials. Use a variety of computer programs More ❯
Reston, Virginia, United States Hybrid / WFH Options
SOSi
a broad range of information sources, identify i nformation of value , and summarize content in a succinct, understandable format that retains linguistic and cultural nuance while follow ing the customer's Operations and Style Guide. Leverage knowledge of culture, media, and language of target area to provide customer insights from translated materials. Use a variety of computer programs More ❯
Reston, Virginia, United States Hybrid / WFH Options
SOSi
a broad range of information sources, identify i nformation of value , and summarize content in a succinct, understandable format that retains linguistic and cultural nuance while follow ing the customer's Operations and Style Guide. Leverage knowledge of culture, media, and language of target area to provide customer insights from translated materials. Use a variety of computer programs More ❯
Reston, Virginia, United States Hybrid / WFH Options
SOSi
a broad range of information sources, identify i nformation of value , and summarize content in a succinct, understandable format that retains linguistic and cultural nuance while follow ing the customer's Operations and Style Guide. Leverage knowledge of culture, media, and language of target area to provide customer insights from translated materials. Use a variety of computer programs More ❯
from multiple sources to develop strategic oversight and articulate the impact on future network, asset and service development requirements Guide your team in obtaining intelligence for this analysis through customer insights, stakeholder aspirations, current and future third-party development pressures and network performance data in conjunction with identifying and understanding our asset needs, safety commitments and risks. Ensure plans … targets. Lead, directly and indirectly, the ongoing engagement with internal and external stakeholders in needs identification and forward planning processes, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region. Act as ambassador to ensure the Regions network requirements are considered and reflected in the development of the future … is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles More ❯
Employment Type: Permanent, Part Time, Work From Home
from multiple sources to develop strategic oversight and articulate the impact on future network, asset and service development requirements Guide your team in obtaining intelligence for this analysis through customer insights, stakeholder aspirations, current and future third-party development pressures and network performance data in conjunction with identifying and understanding our asset needs, safety commitments and risks. Ensure plans … targets. Lead, directly and indirectly, the ongoing engagement with internal and external stakeholders in needs identification and forward planning processes, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region. Act as ambassador to ensure the Regions network requirements are considered and reflected in the development of the future … is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles More ❯
Employment Type: Permanent, Part Time, Work From Home
from multiple sources to develop strategic oversight and articulate the impact on future network, asset and service development requirements Guide your team in obtaining intelligence for this analysis through customer insights, stakeholder aspirations, current and future third-party development pressures and network performance data in conjunction with identifying and understanding our asset needs, safety commitments and risks. Ensure plans … targets. Lead, directly and indirectly, the ongoing engagement with internal and external stakeholders in needs identification and forward planning processes, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region. Act as ambassador to ensure the Regions network requirements are considered and reflected in the development of the future … is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles More ❯
Employment Type: Permanent, Part Time, Work From Home
Lead with deep domain expertise in Commercial Banking to lead data strategy, governance, and delivery initiatives. This role will drive data modernization efforts, enabling regulatory compliance, enhanced risk controls, customer insights, and commercial growth. Key Skills & Experience: Essential: 8-12+ years of experience in Data Management, with at least 3+ years in Commercial/Corporate Banking. Strong understanding More ❯
London, England, United Kingdom Hybrid / WFH Options
BBC
Planning and Execution: Execute the CRM strategy across EMEA markets, identifying trends and opportunities through data analysis. Drive strategic projects and embed CRM thinking across marketing functions. Data Analysis & Customer Insights: Develop and refine segmentation models and campaign reporting using tools like Tableau and optimise customer data management and performance tracking to enhance commercial value. Leadership and Collaboration More ❯
accurate, story-driven content: blog posts, landing pages, product pages, case studies, webinars, and more. Define positioning and messaging that connects with developers and technical buyers. Support sales and customer success with enablement content: one-pagers, competitive battle cards, anything that helps them win. Research competitors to keep us sharp against other CDNs, cloud platforms, and devtool players. Work … with Product, Engineering, and DevRel to stay aligned. Simplify complex tech into stories that resonate with people and drive adoption. Use data and customer insights to improve messaging and campaigns. What will you bring? Experience in technical product marketing at a dev tool, infrastructure, or cloud company. Strong understanding of positioning and messaging for developer audiences. Developer marketing experience More ❯
Reston, Virginia, United States Hybrid / WFH Options
SOSi
and translate Chinese printed, electronic, or audio/visual material into clear, understandable, and idiomatically correct English. Leverage knowledge of culture, media, and language of target area to provide customer insights from translated materials. Use a variety of computer programs including Microsoft Office products and SharePoint. Must be able to learn new tools and applications specific to the customer. More ❯
Reston, Virginia, United States Hybrid / WFH Options
SOSi
translate Chinese (Mandarin) printed, electronic, or audio/visual material into clear, understandable, and idiomatically correct English. Leverage knowledge of culture, media, and language of target area to provide customer insights from translated materials. Use a variety of computer programs including Microsoft Office products and SharePoint. Must be able to learn new tools and applications specific to the customer. More ❯
for Gen AI Engineering to lead the design and implementation of robust data architectures that support our generative AI initiatives across various business functions, including Marketing, Product Development, and Customer Insights. This role is transformation-funded and therefore has an expected end date of 31st December 2026. What are we looking for? A seasoned data architect with 8+ years More ❯
greater confidence in reporting, analytics, and the adoption of AI. Transformation: Support front and back-office transformation initiatives by improving data architecture to enhance pricing, claims automation, regulatory reporting, customer insights, and risk management. Lead delivery teams on complex change programs, from solution design to managing onshore and offshore technical delivery teams, fostering business insights, transformation, and innovation. AI More ❯
Mars Wrigley Confectionery UK (SLO, WAL, ISB & PAD)
for Gen AI Engineering to lead the design and implementation of robust data architectures that support our generative AI initiatives across various business functions, including Marketing, Product Development, and Customer Insights. This role is transformation-funded and therefore has an expected end date of 31st December 2026. What are we looking for? A seasoned data architect with 8+ years More ❯
Mars Wrigley Confectionery UK (SLO, WAL, ISB & PAD)
for Gen AI Engineering to lead the design and implementation of robust data architectures that support our generative AI initiatives across various business functions, including Marketing, Product Development, and Customer Insights. This role is transformation-funded and therefore has an expected end date of 31st December 2026. What are we looking for? A seasoned data architect with 8+ years More ❯
Responsibilities (Text Only) Responsibilities: Customer Relationship Management - Lead by example to proactively develop relationships to further Microsoft's customer success goals with key customers, partners, and internal contacts. Customer Success Leadership - Customer Strategy and Growth - Drive conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Develop a team culture by identifying and sharing customer insights and opportunities with the Account Team and Support sellers to generate new growth and consumption opportunities. Customer Success Leadership and Consumption Leadership - Coach a team to support customer adoption and active usage of Microsoft products and services aligned with outcomes and objectives within customer success plans. Customer Success Leadership - Delivery and Program Management - Manage a repeatable and predictable business by coaching on program planning, customer-facing reviews, and managing stakeholder and executive expectations through the delivery of a Customer Success Plan. Prioritize engagements to meet customer outcomes and account priorities. Technical Relevance - Stay current with industry and Microsoft technical More ❯
to bring workplace culture to life. No matter where in the world employees log in from. As we grow globally (and fast!), we're looking for passionate, people-first Customer Success Managers to help our customers fall in love with Workvivo and unlock its full potential. If you're all about building relationships, solving problems before they even appear … regular check-ins (weekly/biweekly) and keep track of progress like a pro. Running Executive Business Reviews that show real value. Understanding what success looks like for each customer and help them get there. Bringing customer insights back to our team-be their voice and advocate for product improvements. Keeping things running smoothly, proactively solve problems, and … a big presentation. Think strategically and constantly ask, "How can we do this even better?" Write clearly and professionally, with a strong grasp of tone, structure, and audience. Bring Customer Success experience, knowing what works-and what doesn't. Preferably 8+ years within CS-space from SaaS. Solve problems proactively and creatively, always thinking outside the box. Work confidently More ❯
They are looking for a brand new CRM Executive to plan and deliver data-driven marketing, retention and lifecycle initiatives that keeps customers supported With access to in-depth customer data and insights, you'll be mapping customer journeys and creating highly targeted, personalised email campaigns. You’ll also be responsible for coordinating seasonal newsletter-style emails at … key moments in the year. You’ll work across teams to ensure campaigns are insight-led, well-timed and relevant to each individual recipient using a leading cross-channel automation tool Your role will involve: Designing and planning customer journeys to support onboarding, programme continuation and long-term retention grounded in customer insights Writing, briefing and optimising … personalised, triggered email content tailored to customer needs and lifecycle stage Using behavioural and engagement data to identify messaging opportunities and influence campaign direction Supporting the rollout of loyalty, rewards and engagement initiative and the role CRM plays in each Regularly reviewing performance and recommending improvements across journeys and email flows You will be the ideal candidate due to More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
business growth and brand visibility. This role is key in generating leads, increasing brand awareness, and supporting strategic marketing initiatives. The ideal candidate will combine creativity with data-driven insight and have a sharp focus on identifying new growth opportunities. Responsibilities: Conduct market research and analysis to identify trends, customer needs, and develop targeted marketing strategies aligned with … on 0113 524 6065 . Keywords: market research, analysis, marketing strategy, content creation, SEO, digital marketing, social media, email marketing, PPC, event management, brand management, campaign optimization, lead generation, customer insights, performance tracking, KPI monitoring In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
navigate complex organizations, and a proven track record in strategic account management. Key Objectives: Growth and Influence: Enhance HCL Software's presence and market share within each strategic account. CustomerInsight: Align offerings with client needs, introducing transformative HCL solutions. Partnership Building: Create client success stories to position accounts as benchmarks for excellence. Strategic Alignment: Develop a trusted … Decision Making Proactive and sound judgment in resolving challenges and managing risks. Negotiation & Relationship Management Skilled in managing high-level relationships and negotiating agreements that foster trust. Personal Attributes: Customer-Focused: Deep commitment to understanding and addressing client needs. Results-Oriented: Laser-focused on driving measurable outcomes and achieving targets. Adaptability: Thrives in complexity, pivoting strategies to meet shifting More ❯
touchpoints-from product and UX to web, brand, and marketing. Lead and grow a multidisciplinary team of UX and UI designers Champion design as a business tool-bringing evidence, insight, and creativity to the table. Get hands-on with design work. Sketch, prototype, test, refine. Stay close to the craft. Confidently present ideas and challenge thinking at the highest … where priorities can shift quickly. Collaborate cross-functionally with Product, Engineering, and Marketing to embed design into everything we do. Drive user research and usability testing to uncover real customer insights. Establish and evolve scalable design systems that power fast, high-quality execution and align with our company brand. Advocate for design quality and coherence across all visual and More ❯
Engineering Manager – Global Customer Data Science Leader Hybrid – UK-based | Competitive Salary + Comprehensive Benefits Are you an experienced engineering leader ready to shape cutting-edge customer data solutions at scale? A global leader in Customer Data Science is hiring an Engineering Manager to join their dynamic technology division. With operations across multiple continents, they partner with … This is your opportunity to join a forward-thinking team delivering full-stack solutions using .NET, React, and major cloud platforms —all while contributing to the technology behind powerful customer insights. Role Responsibilities: Lead a team of full-stack engineers focused on high-quality software delivery Own delivery processes including planning, prioritisation, and strategic alignment Guide team growth, development … internal networks Career development opportunities in a truly global company Ready to make a global impact through technology? Apply now to join a passionate team shaping the future of Customer Data Science. More ❯
and maximize revenue from your accounts. In this high-growth, fast-paced environment, you'll play a key role in scaling our Account Management function and driving long-term customer success. YOUR CHALLENGES & OPPORTUNITIES Drive Revenue Growth - Manage a portfolio of Mid-Market customers, ensuring successful renewals, upsells, and cross-sells. Expand Customer Relationships - Build strong connections beyond … your main point of contact to engage multiple stakeholders, decision-makers, and buying groups within each account. Strategic Account Management - Work closely with Customer Success Managers to align on customer health and develop tailored renewal and expansion strategies. Lead Sales Processes - Own the full sales cycle for upsells, from identifying opportunities to conducting demos, negotiating pricing, and closing … deals. Customer Engagement & Advocacy - Leverage customer insights to position Cognism's product suite effectively, driving adoption and identifying growth potential. Retention & Risk Mitigation - Monitor customer satisfaction, proactively addressing risks to ensure high retention rates. Optimize Processes - Contribute to the rollout of new account management workflows, ensuring efficiency and scalability in a rapidly growing team. OUR EXPECTATIONS Sales More ❯