476 to 500 of 635 Customer Insight Jobs

ideas become reality. We move fast. We build boldly. We execute with purpose. And we do it together. About the role As a Customer Success Representative, you'll own the day-to-day success, retention, and operational rhythm of a large portfolio of 200+ high-volume SaaS accounts using … customers engaged, supported, and confident in their use of our tool, so they stay and grow with us. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. You'll guide ...

ideas become reality. We move fast. We build boldly. We execute with purpose. And we do it together. About the role As a Customer Success Representative, you'll own the day-to-day success, retention, and operational rhythm of a large portfolio of 200+ high-volume SaaS accounts using … customers engaged, supported, and confident in their use of our tool, so they stay and grow with us. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. You'll guide ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

strategic site merchandising, content planning, and data analysis. Collaborating with cross-functional teams, you'll ensure products are accurately presented to deliver an exceptional customer experience and boost ecommerce performance. KEY RESPONSIBILITIES Performance Monitoring & Reporting Analyse data and optimise performance: Use analytics tools (e.g., Google Analytics, Excel) to track … customise online store using Salesforce platform. Implement visual merchandising strategies: Optimise product placement, visual merchandising, and navigation to boost sales and enhance the customer journey. Develop and manage a product assortment strategy that aligns with global ecommerce goals for both .com and other digital platforms. Oversee product upload activities ...

Architect, you will be responsible to lead the design and management of a modern Azure Data Platform. This role will drive advanced analytics and customer insights critical for business growth, ensure robust security and compliance, and leverage cutting-edge Azure technologies such as Synapse, Data Lake, Databricks … vendors, key stakeholders Provide inputs on the implementation standards, potential improvement areas, areas for cost optimization, and innovation after detailed assessment of the existing customer landscape Provide technical leadership and mentor teams on best practices for Azure architecture and data solutions Ensure high availability, disaster recovery, and performance optimization ...

Architect, you will be responsible to lead the design and management of a modern Azure Data Platform. This role will drive advanced analytics and customer insights critical for business growth, ensure robust security and compliance, and leverage cutting-edge Azure technologies such as Synapse, Data Lake, Databricks … vendors, key stakeholders Provide inputs on the implementation standards, potential improvement areas, areas for cost optimization, and innovation after detailed assessment of the existing customer landscape Provide technical leadership and mentor teams on best practices for Azure architecture and data solutions Ensure high availability, disaster recovery, and performance optimization ...

with cross-functional engineering, design, compliance, and commercial teams, you will define product vision, shape strategy, and deliver high-quality features that solve real customer problems in a fast-moving environment. Key Responsibilities Define and communicate a clear product roadmap aligned with company strategy and customer needs. Gather … customer insights and market data to prioritise features and improvements. Translate complex requirements into clear user stories and acceptance criteria. Collaborate with engineering teams to deliver scalable, secure, and high-performing products. Drive product launches, ensuring alignment across marketing, sales, operations, and support. Monitor KPIs, product performance, and customer ...

Planning & Design: Take ownership of planning, designing (Features + wireframes), documenting new product features, working closely with stakeholders to define requirements and user flows. Customer Collaboration: Collaborate with Customer Success to gather and synthesize feedback, translating user insights into structured product requirements and feature suggestions. First-Line Support … understand and use new features. Who you are: Essential Skills & Experience: 2-4 years' experience working with B2B products Experience designing wireframes Experience transforming customer insights, analytics and feedback into user stories Experience researching and using AI tools to optimise internal workflows Able to guide prioritisation based on data ...

Planning & Design: Take ownership of planning, designing (Features + wireframes), documenting new product features, working closely with stakeholders to define requirements and user flows. Customer Collaboration: Collaborate with Customer Success to gather and synthesize feedback, translating user insights into structured product requirements and feature suggestions. First-Line Support … understand and use new features. Who you are: Essential Skills & Experience: 2-4 years' experience working with B2B products Experience designing wireframes Experience transforming customer insights, analytics and feedback into user stories Experience researching and using AI tools to optimise internal workflows Able to guide prioritisation based on data ...

This role sits within the Product Department, reporting directly to the Head of Product, and will bridge the gap between product development, implementation, and customer success. You'll be the face of ELMS for many of our customers — delivering a first-class onboarding experience, providing expert product support … feeding valuable customer insights back into the product roadmap. Key Responsibilities Customer Onboarding & Implementation Lead end-to-end onboarding for new customers, ensuring a smooth and engaging introduction to ELMS Configure customer environments, assist with data imports, and tailor settings to specific regulatory or organisational needs Deliver ...

This role sits within the Product Department, reporting directly to the Head of Product, and will bridge the gap between product development, implementation, and customer success. You'll be the face of ELMS for many of our customers — delivering a first-class onboarding experience, providing expert product support … feeding valuable customer insights back into the product roadmap. Key Responsibilities Customer Onboarding & Implementation Lead end-to-end onboarding for new customers, ensuring a smooth and engaging introduction to ELMS Configure customer environments, assist with data imports, and tailor settings to specific regulatory or organisational needs Deliver ...

role is ideal for someone who understands the dynamics of B2B telecoms—network capabilities, partnerships, channel models, and enterprise demand—and can turn market insight into revenue-generating propositions. You will play a strategic, market-facing role defining new telecoms products and solutions, identifying partner opportunities, and supporting … Responsibilities Conduct market and competitor analysis across wholesale and enterprise telecoms (e.g., connectivity, voice, cloud comms, IoT, security, network services). Identify emerging customer needs across carriers, resellers, MSPs, and enterprise customers. Define the product vision and roadmap for telecoms solutions (e.g., connectivity, Ethernet, IP services, voice platforms, cloud ...

candidate will work closely with data architects, business analysts, and cross-functional teams to build scalable and efficient data solutions supporting network analytics, customer insights, billing systems, and telecom OSS/BSS workflows. Key Responsibilities 1. Data Engineering & ETL Development Design, develop, and maintain ETL/ELT pipelines using … Lake Formation). 6. Telecom Domain Expertise Understand telecom-specific datasets such as: CDR, xDR, subscriber data Network KPIs (4G/5G tower logs) Customer lifecycle & churn data Billing & revenue assurance Build models and pipelines to support network analytics, customer 360, churn prediction, fraud detection , etc. 7. Performance ...

candidate will work closely with data architects, business analysts, and cross-functional teams to build scalable and efficient data solutions supporting network analytics, customer insights, billing systems, and telecom OSS/BSS workflows. Key Responsibilities 1. Data Engineering & ETL Development Design, develop, and maintain ETL/ELT pipelines using … Lake Formation). 6. Telecom Domain Expertise Understand telecom-specific datasets such as: CDR, xDR, subscriber data Network KPIs (4G/5G tower logs) Customer lifecycle & churn data Billing & revenue assurance Build models and pipelines to support network analytics, customer 360, churn prediction, fraud detection , etc. 7. Performance ...

global sales function within a technology-led organisation. As Sales Director, you will oversee all commercial operations—including sales leadership, channel development, and customer relationship management—while partnering closely with cross-functional teams to drive sustainable revenue growth and expand market presence. You will shape and execute a comprehensive … from key accounts. Lead, mentor, and develop a high-performing global sales team across diverse regions and cultures. Monitor market trends, competitor activity, and customer needs to refine commercial strategy and maintain competitive advantage. Collaborate with Product, Engineering, Marketing, and other internal teams to ensure commercial objectives align with ...

issues with Microsoft. Uphold compliance with relevant legislation and organisational policies. Technical Skills & Experience Strong knowledge of Dynamics 365/CRM and PowerApps , including Customer Insights . Proven ability to resolve complex technical issues and deliver solutions. Experience in Dynamics 365/PowerApps development and permissions management. Proficiency … C#, HTML5, CSS, JavaScript frameworks . Familiarity with Microsoft O365 services: Power Platform (Power Automate, Power BI) SharePoint Online Customer Voice OneDrive for Business Microsoft Teams Knowledge of Azure AD , Hybrid AD , Azure B2B , and automation (bonus). Understanding of MS licensing and SharePoint technologies (Office 365 and Legacy ...

with proven commercial leadership in a related technology or ID-card sector, strong analytical and strategic ability, and a track record of building trusted customer and partner relationships. Key Responsibilities Lead sales, commercial strategy, business development and channel management across EMEA & APAC. Identify growth opportunities, set long-term commercial … negotiate key strategic deals. Drive revenue expansion across new and existing accounts through scalable commercial tactics. Develop and penetrate key accounts, building long-term customer relationships. Lead, mentor and develop global sales teams across diverse cultures and regions. Monitor market trends, competitor activity and customer needs to adapt ...

Onsite Start: ASAP | Contract Position Duration: 6-months We are looking for an experienced Functional Consultant to join a high-impact project delivering Customer Insights – Journeys (Real-Time Marketing) on Microsoft Dynamics 365 CE. This is an exciting contract opportunity to take a lead role in shaping how real … time customer engagement is designed, personalised, and tracked in a complex enterprise environment. Key Responsibilities: Lead the functional configuration of Dynamics 365 CIJ Real-Time Marketing Set up real-time events, event triggers, and behavioural segmentation Build dynamic customer journeys with conditional logic, splits, wait times, and exit ...

Onsite Start: ASAP | Contract Position Duration: 6-months We are looking for an experienced Functional Consultant to join a high-impact project delivering Customer Insights – Journeys (Real-Time Marketing) on Microsoft Dynamics 365 CE. This is an exciting contract opportunity to take a lead role in shaping how real … time customer engagement is designed, personalised, and tracked in a complex enterprise environment. Key Responsibilities: Lead the functional configuration of Dynamics 365 CIJ Real-Time Marketing Set up real-time events, event triggers, and behavioural segmentation Build dynamic customer journeys with conditional logic, splits, wait times, and exit ...

Marketing Manager you will have the following responsibilities: Develop and refine marketing strategy, brand positioning, and messaging aligned with business goals and customer insights. Monitor market trends, competitor activity, and channel performance to optimise strategy and execution. Plan and oversee company presence at industry events and shows. Lead, mentor … partners, and industry influencers, gathering market and satisfaction insights to inform strategy. Drive innovation by exploring new marketing technologies, identifying growth opportunities, and enhancing customer experience. ***Shortlisting in the New Year*** Profile A successful Marketing Manager should have: Proven experience in a similar marketing role - with a clear track ...

client is a growing SaaS provider operating within highly regulated and operationally complex industries. Known for its enterprise-grade software portfolio and strong international customer base, the business is expanding its commercial capability and building a new Solution Selling function to strengthen its go-to-market strategy. With … focus on innovation, customer value, and cross-functional collaboration, they are investing heavily in elevating how their solutions are positioned, demonstrated, and delivered across global markets. The Role This newly created leadership role will establish and head up the organisation’s Solution Selling function. You will define the function ...

real-time marketing • Configure real-time events, event triggers, and event-based conditions • Build real-time segments (behavioral, event-driven, attribute segments) • Design customer journeys with branching logic (conditions, A/B splits, wait conditions, exit rules) • Configure brand profiles, compliance profiles, consent center, subscription centers • Build email/ ...

real-time marketing • Configure real-time events, event triggers, and event-based conditions • Build real-time segments (behavioral, event-driven, attribute segments) • Design customer journeys with branching logic (conditions, A/B splits, wait conditions, exit rules) • Configure brand profiles, compliance profiles, consent center, subscription centers • Build email/ ...

regular updates on pipeline, performance, and forecasts so stakeholders stay aligned. Represent the company professionally at all times, helping strengthen our brand, reputation, and customer trust. Partner cross-functionally to surface customer feedback, flag potential issues, and support resolution when needed. The Impact You'll Have At CompanyCam … keeping healthy relationships with pipeline and forecasts accurate, and contributing insights, blockers, and ideas during weekly sales meetings. Strengthening cross-functional alignment by sharing customer insights with Sales Enablement, Marketing, and Product to refine messaging and roadmap priorities, supporting smooth post-sale handoffs by partnering with Customer Success ...