576 to 600 of 602 Customer Insight Jobs

Senior User Research Manager

Hiring Organisation
Monzo Bank
Location
London, UK
Employment Type
Full-time
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … land parts of Monzo's global research operating model as we expand internationally, ensuring teams work effectively across both global and local markets. Connecting customer insights across collectives, identifying themes, opportunities and gaps rather than viewing research through the lens of a single team. Bringing together existing research, product ...

Sr. Manager, AI Forward Deployed Engineering (AI-FDE)

Location
Greater London, England, United Kingdom
United Kingdom region only (not remote from any other country) Mission The Forward Deployed AI Engineering (AI FDE) team is a highly specialised customer-facing AI team at Databricks. We deliver professional services (PS) engagements to help our customers build and productionize first-of-its-kind AI applications with … models and reusable solutions for repeatability across the global team Shape cross-functional collaboration by influencing Product, R&D, and GTM—ensuring voice-of-customer insights and delivery learnings help inform the product roadmap and GTM strategy Own OKRs for AI-services led accounts, revenue, utilisation, and public references ...

Director Of AI Sales

Location
Reading, England, United Kingdom
What You’ll Do The Director of AI sales owns the cross‐sell engine across the Simpro Group customer base. This leader builds, runs, and scales a team of Solution Specialists who carry quota, run high‐volume outbound and respond to inbound requests. They also partner with Account Managers … into revenue. Collaborate with Marketing on campaign plays and expansion initiatives. Work with Enablement on onboarding and ongoing training programs. Provide Product teams with customer insights and market feedback that influence roadmap priorities. Build and scale best practices: develop and document scalable sales playbooks, including discovery and call structures ...

Principal Solutions Consultant (Hybrid, London)

Location
Greater London, England, United Kingdom
migration, security, and reporting Build proof-of-concepts and demo environments for different verticals Partner with Product and Engineering to prioritize the roadmap with customer insights Create and standardize demo assets, playbooks, and technical collateral to train future hires What Sets You Up for Success Exceptional accounting foundation … migrations, security, architecture trade-offs (SQL or data/ETL experience is a plus) 2+ years of experience in Solutions Consulting or an adjacent customer facing role Nice To Have CPA Hands-on experience with NetSuite, SAP, Oracle, Workday, QuickBooks Enterprise migrations Familiarity with data transformation, ETL, modeling ...

Head of Marketing

Location
Milton Keynes, England, United Kingdom
doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...

Senior Product Manager - Payouts

Location
Greater London, England, United Kingdom
What you’ll own Product Strategy and Vision: develop and articulate a clear vision and strategy for the core value added services spanning all customer segments – from SMBs to Global Enterprises Product Outcomes: define success metrics, analyse performance and customer insights, and use data to drive improvements … customer experience Execution and Adoption: partner with cross-functional teams to align product goals and delivery phases with overall business objectives, enabling reliable, scalable and lovable payout experiences Market Research: stay informed about industry trends, market demands, and competitor activities within the payouts ecosystem, identifying opportunities for product differentiation ...

Manager, Outside Sales

Hiring Organisation
Square Capital
Location
London, UK
Employment Type
Full-time
refining processes, simplifying execution and eliminating friction. Lead Through Influence Partner closing with sales Leadership, Marketing, Enablement, Operations and Product to improve the customer journey and strengthen commercial execution. Use customer insights and field intelligence to shape strategy and influence product evolution. Lead through change by helping your ...

Solutions Engineer - Waterloo

Location
Greater London, England, United Kingdom
designing, and deploying full‐stack AI‐driven web applications directly on this AI Platform. You will bridge the gap between complex AI engineering and customer‐facing delivery. You will work directly with major enterprise clients to build custom demos, proofs‐of‐technology, and production‐ready applications. What You Will … applications using Python and JavaScript. Client Delivery: Run technical deep‐dives, demonstrations, and system training for enterprise customers. Review & Troubleshoot: Conduct code reviews, test customer applications, and resolve technical bottlenecks. Mentor: Guide junior developers on coding standards and system design. Collaborate: Work alongside product and engineering teams to feed ...

Principal Product Manager, Content Platform

Location
Greater London, England, United Kingdom
business leaders, and deliver platform capabilities that have company-wide impact. What You'll Do Define and evolve product strategy for your domain using customer insights, data, and long-term platform thinking. Lead complex product initiatives from early discovery through delivery in partnership with engineering, machine learning, data science … Collaborate with stakeholders across Spotify to align priorities, influence roadmaps, and drive platform investments that create lasting value. Make thoughtful product decisions by balancing customer needs, technical complexity, business priorities, and long-term platform health. Champion platform safety, trust, regulatory compliance, and operational excellence as Spotify’s content ecosystem ...

Senior Product Analyst

Location
London, United Kingdom
intersection of business strategy and technical innovation. You'll team up with cross-functional developers, data engineers, and data scientists to uncover key customer insights, test bold hypotheses, and build the tools that empower our entire business to make smart, data-driven decisions. As one of our Senior Product … Analysts, youll: deliver high quality analysis and recommendations to support the Product teams and help them achieve their objectives carry out customer journey analysis measure the impact of multi-channel strategies uncover and deliver insights through ad-hoc data exploration and visualisation collaborate with our data engineers to evolve ...

Senior Product Analyst

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
intersection of business strategy and technical innovation. You'll team up with cross-functional developers, data engineers, and data scientists to uncover key customer insights, test bold hypotheses, and build the tools that empower our entire business to make smart, data-driven decisions. As one of our Senior Product … Analysts, youll: deliver high quality analysis and recommendations to support the Product teams and help them achieve their objectives carry out customer journey analysis measure the impact of multi-channel strategies uncover and deliver insights through ad-hoc data exploration and visualisation collaborate with our data engineers to evolve ...

Senior Product Analyst

Hiring Organisation
Hackajob Ltd
Location
South Ruislip, England, United Kingdom
intersection of business strategy and technical innovation. You'll team up with cross-functional developers, data engineers, and data scientists to uncover key customer insights, test bold hypotheses, and build the tools that empower our entire business to make smart, data-driven decisions. As one of our Senior Product … Analysts, youll: deliver high quality analysis and recommendations to support the Product teams and help them achieve their objectives carry out customer journey analysis measure the impact of multi-channel strategies uncover and deliver insights through ad-hoc data exploration and visualisation collaborate with our data engineers to evolve ...

Connectivity Specialist

Hiring Organisation
Evolve Selection Ltd
Location
Gloucester, Gloucestershire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
manufacturer who are seeking a Connectivity Specialist to help shape the future of connected healthcare. This is an exciting opportunity to combine technical expertise, customer engagement, and project leadership to deliver innovative digital integration solutions that improve patient care. You will work with clinical, IT, and commercial teams … Specialist Bring Your Healthcare Technology Expertise – With 3+ years’ experience in healthcare IT, connected medical devices, or digital health, use your technical knowledge and customer-focused approach to deliver solutions that improve patient care and healthcare outcomes. Drive Seamless Connectivity and System Integration – Apply your understanding of healthcare ...

Customer Service Manager – Biomedical Scientist

Hiring Organisation
NHS Blood and Transplant
Location
Birmingham, B15 2SG, Southampton, SO16 5AF, Cambridge, CB2 0PT, Newcastle, NE2 4NQ, London, SW17 0RB, Basildon, Essex, SS14 3EZ, Manchester, M13 9LL, Bristol, BS34 7QH, Oxford, OX3 9BQ, Barnsley, S75 3FG, United Kingdom
Salary
£49387.00 to £56515.00
summary You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any main NHSBT centre nationally with hybrid working optional. There is an expectation to travel to meetings nationally as required. … story to support service improvement. To do this you will focus on analysing and interpreting complex data from a range of sources, including customer complaints, surveys, credits, compliments and other feedback, using your well-developed IT skills. You will work primarily with NHSBT colleagues with some contact with hospital ...

Sr. Specialist SA Containers, AWS Specialist & Partner Industries Organization (ASPI), Global Financial Services (GFS)

Hiring Organisation
AmazonWebServices
Location
London, UK
Employment Type
Full-time
customer-obsessed builder with a passion for helping the world's leading financial institutions modernise how they build and run software? Do you have the business acumen, deep containers expertise, and technical sales skills to position AWS as the platform of choice for banks, insurers, capital markets, and fintechs … execute go-to-market strategies that turn AWS container services into multi-billion-dollar businesses. You will engage across the entire lifecycle of a customer initiative: interacting with CxOs and VPs to shape strategy and secure executive sponsorship, and partnering with architects and developers to drive adoption of Amazon ...

Product Manager — Shape Strategy & Roadmaps (Health, PTO)

Location
Greater London, England, United Kingdom
implementation of product strategies and manage the product roadmap. You will collaborate with cross-functional teams to deliver high-quality products that meet customer needs and drive growth in a fast-paced iGaming environment. This role offers the opportunity to influence product direction across the business, work with designers … engineers, and translate customer insights into tangible features. #J-18808-Ljbffr ...

Forward Deployed Engineer

Location
Greater London, England, United Kingdom
estate. V7 Go 4x-ed revenue last year, with 160%+ upsell into accounts. You'll help accelerate that trajectory by making sure every customer gets real value. We run a lean, high-trust team where you'll work directly with AEs, engineers, and product to close complex deals … customers to first value fast. Build and implement workflows within V7 Go; combining prompt engineering, data pipelines, and integrations to solve real customer problems across document processing and more. Act as the primary technical contact for accounts, handling complex challenges and spotting expansion opportunities as customers scale. Juggle ...

Senior GenAI/ML Specialist SA, UKI-AWS Global Sales (AGS)

Hiring Organisation
AmazonWebServices
Location
London, UK
Employment Type
Full-time
with deep technical expertise in Generative AI and Machine Learning technologies, designing innovative solutions that help them meet strategic business objectives using AWS products2. Customer Advisory: Act as a trusted advisor to line of business, AI, Data, and C-suite leaders, translating complex technical concepts into business value … solutions4. Thought Leadership: Share best practices through AWS blogs, whitepapers, reference architectures, and helping to educate the broader technical community5. Product Feedback & Innovation: Gather customer insights to inform AWS product teams about market needs and opportunities, contributing to the evolution of AWS GenAI/ML services based on real ...

Senior GenAI/ML Specialist SA, UKI-AWS Global Sales (AGS)

Location
Greater London, England, United Kingdom
with deep technical expertise in Generative AI and Machine Learning technologies, designing innovative solutions that help them meet strategic business objectives using AWS products Customer Advisory: Act as a trusted advisor to line of business, AI, Data, and C-suite leaders, translating complex technical concepts into business value … solutions Thought Leadership: Share best practices through AWS blogs, whitepapers, reference architectures, and helping to educate the broader technical community Product Feedback & Innovation: Gather customer insights to inform AWS product teams about market needs and opportunities, contributing to the evolution of AWS GenAI/ML services based on real ...

Senior Product Analyst

Hiring Organisation
Simply Business
Location
London, UK
Employment Type
Full-time
intersection of business strategy and technical innovation. You'll team up with cross-functional developers, data engineers, and data scientists to uncover key customer insights, test bold hypotheses, and build the tools that empower our entire business to make smart, data-driven decisions. As one of our Senior Product … Analysts, you'll:deliver high quality analysis and recommendations to support the Product teams and help them achieve their objectivescarry out customer journey analysismeasure the impact of multi-channel strategiesuncover and deliver insights through ad-hoc data exploration and visualisationcollaborate with our data engineers to evolve our data sets ...

Embedded Systems Sales - Business Development Manager

Hiring Organisation
YT Technologies
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
technical teams and customers to map out system architecture options tailored precisely to their needs . Market Intelligence: Feed real-time industry trends and customer insights back into the leadership team to help shape future roadmaps and pricing strategies . What Were Looking For Technical Background: Proven track record … travel within the UK and occasionally the EU . Whats On Offer Work-Life Balance: Remote/home-based flexibility with standard travel to customer sites. Generous Leave: 22 days annual leave, statutory pension, and private health cover (dental, optical, life insurance) . Extra Time Off: An additional paid ...

Senior AI Engineer - Machine Learning (Computer Vision)

Location
Camden Town, England, United Kingdom
ASOS Studios. By applying computer vision to product imagery and external visual inspiration, you'll uncover rich styling signals and combine them with customer insights to create smarter image generation, more engaging shopping journeys and more personalised fashion experiences. Designing and developing AI solutions using LLMs and generative … accelerate our global growth, Studios sits at the heart of this transformation delivering the high-quality imagery and video that power every customer interaction. Backed by significant investment in cutting-edge technology, AI-driven content creation, and cloud-native platforms, we're evolving from traditional shoot‐led production ...

Senior Solutions Engineer - Cybercrime (UK)

Location
United Kingdom
locating cyber risks. Your purpose and impact: Partner with the sales team to articulate the value of the Flare platform to prospective customers Understand customer requirements, field technical questions, and demonstrate platform capabilities by finding a prospects exposures Develop use‐cases, technical demos, and manage Proof of Concepts (POCs … Build strong relationships with technical stakeholders in customer organizations Deliver threat briefings to sector ISACs (FS-ISAC, H-ISAC, RH-ISAC), connecting active cybercrime campaigns to the exposure member organizations actually face Act as the analyst in the middle for enterprise customers and prospects, interpreting Flare findings in real ...

Remote Senior ML Engineer — Equity & Customer Insights

Location
Rotherham, England, United Kingdom
Senior Machine Learning Engineer to advance our CX intelligence platform. You will design, train, and deploy transformer-based models and agentic systems on customer feedback data, balancing bespoke fine-tuning with off-the-shelf LLMs. You’ll own pipelines for extraction, retrieval, reranking, summarisation, and sentiment analysis, and help ...

Senior Customer Success Manager

Location
Greater London, England, United Kingdom
Senior Customer Success Manager, you will manage a portfolio of Enterprise clients (£70k+ ARR), driving retention and expansion through strategic consulting and proactive engagement to reduce churn and maximize value. Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, Mc. What … work on Team Composition: You will join a global Customer Success organization of 12 CSMs, including a dedicated Enterprise pod of 4 CSMs (becoming 5 with this hire) spread across the UK, India, and Tel Aviv Lead optimization workshops, CRO meetings, Quarterly Business Reviews and training sessions while ensuring ...